Portico We're Portico, an award-winning London agent with 18 branches across London and Essex. We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service. As you might expect, we are members of Read full description... ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch! Click here if you'd like to find out how much your property is currently worth in 60 seconds! We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
Portico

94 Lordship Lane Dulwich, London
Greater London
SE22 8HF

020 8299 6066
Website not available

Properties for Sale
Properties to Rent

Mar 05,2018
Minithumbdown
By: 'Mada_K'
Mar 05,2018
5 people found
this helpful
Currently highly disappointed with Portico, shocking customer service from our property manager at their head office in Kentish Town. No communication at all, totally unbelievable! There are issues at our property which we have been trying to solve for months and no one seems to ...
read full review
Was this helpful? Yes
By: Julia Stewart
Mar 09, 2018
View all comments (2)
Agreed. I know of at least one contractor who left because of non payment. Their maintenance department is a joke. ...
Nov 21,2017
Minithumbdown
By: 'MarkW'
Nov 21,2017
22 people found
this helpful
Agent refused to deal with issues internally so this is why a review is being left. * Refused to deal with complaint internally. * When agent looked at property he said he would have it rented within 10 days but 21 days later he didn't have a single ...
read full review
Comment on agent fees
The fees were fine, although we never needed them.
Was this helpful? Yes
Apr 30,2017
Minithumbup
By: 'CH'
Apr 30,2017
0 people found
this helpful
My boyfriend and I looked at several properties with Jasmine. She is super sweet, patient, and really works with you to understand what you're looking for. She's very responsive and always follows up, but without being pushy. We would definitely recommend going with Jasmine to ...
read full review
Was this helpful? Yes
Apr 28,2016
Minithumbup
By: 'PM'
Apr 28,2016
0 people found
this helpful
Both Jasmine and Steve were very helpful and efficient with any query I had. Many thanks to bothj of them in finding my flat....
read full review
Was this helpful? Yes
Nov 19,2015
Minithumbdown
By: 'Kristina'
Nov 19,2015
8 people found
this helpful
Agent* I found really rode ,not polite,did not respect,me at all as a customer.I was looking for a flat,to rent. She did not want to listen,to my needs,at all.I asked,about quiet residential road,but,she did not ...
read full review
What agent could do to change your mind?
She,should have,more respect,for a costumers,she needs,to learn,to listen to client needs.Jasmine should value,her customers.She needs,to STOP in being rude,with customers.
Attached Files
Was this helpful? Yes
Aug 04,2015
Minithumbdown
By: 'Saurabh Agrawal'
Aug 04,2015
15 people found
this helpful
Worst agents you'll ever come across! High costs and Terrible services is what they provide. I have dealt with about 5 representatives from the same company, as every other representative seem to leave the job in every 2 months or so. To be fair on employees, if ...
read full review
What agent could do to change your mind?
Agent should have been more responsive and should value its customers.
Attached Files
Was this helpful? Yes
Jul 29,2015
Minithumbup
By: 'LO123'
Jul 29,2015
0 people found
this helpful
This agent responded quickly to our enquiry and made appointments at our convenience. They have been friendly and helpful at all stages of the process. Our agent, Jasmine, has made us feel very looked after, and has kept us updated on all developments, whilst making ...
read full review
Comment on agent fees
The fees seem quite high, even if the service provided was excellent. Portico charged around ‚£900 in all, which is a lot of money for a short let.
Was this helpful? Yes
Jul 14,2015
Minithumbup
By: 'JS'
Jul 14,2015
0 people found
this helpful
A lot more professional and slicker service than estate agents I have dealt with before. As a new tenant, they have been very thorough in terms of timescales, saying exactly what is needed and explaining the process. Also responded quickly to any queries. Would definitely ...
read full review
Was this helpful? Yes
Mar 08,2015
Minithumbdown
By: 'James Whyatt'
Mar 08,2015
8 people found
this helpful
Having tried to view a property with this agent, he has twice cancelled at short notice, without even bothering to ring to notify me. Terribly poor service from Bushells....
read full review
What agent could do to change your mind?
Not cancelled bookings at short notice by email.
Attached Files
Was this helpful? Yes
Nov 11,2014
Minithumbup
By: 'Kate'
Nov 11,2014
0 people found
this helpful
We rented our flat from Bushells' earlier this month. I am always wary of letting agents but I found Cherie and Will to be fantastic. They were helpful, quick to respond and facilitated our letting without any delays. I was pleased with the level of ...
read full review
Comment on agent fees
Obviously it is a lot of money and would rather not have to pay them as its often not the case when you go direct through a landlord. Also working in housing myself I know the true cost of such checks/fees. However, having said that I can say that I was impressed with the speed and efficiency of the letting and the inventory check when we moved into the flat.
Was this helpful? Yes
Nov 11,2014
Minithumbup
By: 'Jo Smith'
Nov 11,2014
0 people found
this helpful
I have just rented through Bushells for the second time in a couple of years. We did look around at other properties with other agents, but were let down constantly by bad service and agents lying about properties. We went back to Jasmine at Bushells ...
read full review
Was this helpful? Yes
Nov 03,2014
Minithumbdown
By: 'Antoinette'
Nov 03,2014
8 people found
this helpful
BUSHELLS ARE HORRIFIC!!!!! THEY LIED AND PUT US IN A LONG TERM TENANCY UNDER FALSE PRETENCES! My husband and I rented a bottom floor flat from Bushells. We specified we wanted a garden for our dogs as well as needed to know about any noise ...
read full review
What agent could do to change your mind?
DONT TRUST JASMINE ELLINGTON, WILLIAM DAVIES OR ANDRIES NEOPHYTOU
Attached Files
Was this helpful? Yes
By: Bushells
Nov 03, 2014
View all comments (1)
We are disappointed that you felt the need to post this review; our Lettings Director has personally dealt with the negotiations on your behalf and is in the process of agreeing the deed of surrender with the Landlord who lives abroad, as per your request. This has been the priority since the issue was brought to our attention and communication has been immediate at all times. ...
Jun 25,2014
Minithumbup
By: 'SG'
Jun 25,2014
0 people found
this helpful
I used Bushells to find myself a flat in South East London. I approached them via an advert I saw on Zoopla, but following that they were in touch quickly to arrange (and subsequently rearrange) a viewing of that property. The process after deciding I ...
read full review
Was this helpful? Yes
Dec 05,2013
Minithumbup
By: 'Sarah Dawson'
Dec 05,2013
0 people found
this helpful
Mark Davidson was fantastic from the start. His excitement and energy was something that I was drawn into. I would recommend him and Bushells to anyone looking to sell....
read full review
Was this helpful? Yes
Nov 27,2013
Minithumbup
By: 'John (Landlord)'
Nov 27,2013
0 people found
this helpful
Tembi Ryan acted as liason between myself and the existing Tenant regarding Contract renewal. Due to some changes regarding the Contract content, this was not a straight forward process and involved much diplomacy and patience on her part - not to mention a lot of ...
read full review
Was this helpful? Yes
By: Peter
Jan 25, 2016
View all comments (1)
When they were Edmund Cude they had a website portal for landlords where one could check the status of repairs, get rental statements, etc. But that disappeared as they transitioned into Portico. They told landlords the site was simply being revamped. But that appears not to be true. They refuse to address this. I have decided to retain another firm because I no longer trust them. ...
Nov 17,2013
Minithumbup
By: 'Brendan F'
Nov 17,2013
0 people found
this helpful
We saw four estate agents. Barring one, the initial meeting was positive with all. Honestly it was a toss-up between Bushells and one other. I guess instinct chose for me. Rachel Sweeney came to the house and was polite, professional and not pushy at all. ...
read full review
Was this helpful? Yes
Oct 16,2013
Minithumbup
By: 'Patricia Le Ret'
Oct 16,2013
1 people found
this helpful
very good service from both Ashley (when I was looking for new tenants in September 2012) and Tembi (when renegociating the rent in September 2013). Whenever I have a question Ashley, whom I\'ve been used to dealing with over the years, is always very reactive....
read full review
Was this helpful? Yes
Jul 30,2013
Minithumbup
By: 'Gordon McLean'
Jul 30,2013
1 people found
this helpful
The tenancy on my property was up for review and Tembi handled the whole renewal - from appraisal to negotiation to contracting - very smoothly. This is crucial to me since I live overseas. Very happy....
read full review
Was this helpful? Yes
Jul 09,2013
Minithumbup
By: 'Aaron Russell'
Jul 09,2013
0 people found
this helpful
I fairly recently renewed my contract with my existing tennants. Tembi successfully ensured the new rent achieved was higher than I\'d suggested. Other than this the process was painless and very professionally handled. I have continued to get great service from Bushells from Carla ...
read full review
Was this helpful? Yes
Apr 30,2013
Minithumbup
By: 'Graeme Roberts'
Apr 30,2013
0 people found
this helpful
Thanks to the staff at Bushells, selling our house was easy and a pleasure. Initially, I asked three agents to visit my house for a valuation. Liz Marshall of Bushells was the only one of the three who took an interest in us and our ...
read full review
Was this helpful? Yes
Apr 26,2013
Minithumbup
By: 'Elizabeth Campbell'
Apr 26,2013
0 people found
this helpful
Bushells provided an excellent service & keprt me well informed at each stage of the selling process. They were approachable & friendly....
read full review
Was this helpful? Yes
Apr 24,2013
Minithumbup
By: 'Dominic Peach'
Apr 24,2013
0 people found
this helpful
Very friendly, helpful & informative service from Sam. Helped us move the process along quickly despite landlord being away. provided additional information....
read full review
Was this helpful? Yes
Apr 08,2013
Minithumbup
By: 'KS'
Apr 08,2013
0 people found
this helpful
We have used this branch of Bushells for many years and have found Ashley and her predecessor, Richard, very efficient and helpful in many ways....
read full review
Was this helpful? Yes
Apr 08,2013
Minithumbup
By: 'Emily Sell'
Apr 08,2013
0 people found
this helpful
Rachel and Liz were both really helpful throughout the entire purchase process of our house. Liz was very helpful via email and Rachel really went out of her way to help, even going to the property to take measurements for a sofa, after I had ...
read full review
Was this helpful? Yes
Jan 25,2013
Minithumbup
By: 'ChrisCam'
Jan 25,2013
0 people found
this helpful
We\'ve had a few bad experiences with agents in London - this was our third move in 7 years - so we approached this one warily. Of the 6 or 7 agents we spoke to for the areas we were looking in (South East London - SE5, ...
read full review
Was this helpful? Yes
Nov 29,2012
Minithumbup
By: 'Mrs L'
Nov 29,2012
1 people found
this helpful
I really wanted to say how great the staff were at the Bushells Sales office in Dulwich. The service we received whilst our house was on the market was first class. The staff, especially Rachel, remained in constant contact with us, accompanying every viewing and ...
read full review
Was this helpful? Yes
Nov 28,2012
Minithumbup
By: 'Katerina'
Nov 28,2012
0 people found
this helpful
Rachel Sweeney at Bushells has been great in helping me with my purchase: she has always updated me on progress,regularly checking in, as well as explaining the different stage of the process which was much appreciated as I am a first time buyer. She\...
read full review
Was this helpful? Yes
Nov 28,2012
Minithumbup
By: 'Henry Barnett'
Nov 28,2012
0 people found
this helpful
Believe it or not I have been using Bushels since 1991! I have always found them very efficient. They have let our flats very quickly and with good tenants & rents, many are let before the current tenants move out. I would highly recommend them to ...
read full review
Was this helpful? Yes
Nov 28,2012
Minithumbup
By: 'Lightbox London'
Nov 28,2012
1 people found
this helpful
Bushells have been selling and letting many of our properties for a number of years. We would recommend Liz for her straight talking honest advice and professional service....
read full review
Was this helpful? Yes
Nov 28,2012
Minithumbup
By: 'Fiona'
Nov 28,2012
0 people found
this helpful
Bushells have consistently let our property year after year for the last 4/5 years. Throughout they have looked after us extremely well and found very good tenants. Every query has been responded to quickly and efficiently and we would not hesitate in recommending them. We have ...
read full review
Was this helpful? Yes
Areas covered
  • SE5
  • SE15
  • SE22
  • SE23
  • SE24
  • SE27
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
82% customers were satisfied with fees 64% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £380,000
  • Max: £380,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
12 1 17 3 20 0 11 0 0 2

Fees

No fees set.
Last updated at 11:02 AM 30/10/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:02 AM 30/10/2017 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Sell or Rent Your Home