Chesterfield, S41
4.8/5, 698 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.... show more A truly independent local letting agents and property management company

From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.

Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.

So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Pinewood Property Lettings Ltd - Click to Visit Our Website

Opening Hours
Address

Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £70,000 £450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
303 1 277 11 48 0 13 0 45 0
Areas covered
  • S40
  • S41
  • S42
  • S43
  • S44
  • S45
  • S18
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Lettings TPOS TDS
Latest Properties

No Properties

Images & Videos
Pinewood Properties Branches (view all )

“Pay Increase Query...”

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Jul 18,2018
Minithumbup
Rebecca
By: 'Emilymills'
Jul 18,2018
0 people found
this helpful
Recently our rent was due to be increased. I phoned your branch and was put through to Rebecca. I wasn't very calm and was quite upset, and she was just delightful. She explained why the rent may be increased, and really helped explain things. She ...
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Comment on agent fees
Good!
Was this helpful? Yes

“great service...”

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Jul 16,2018
Minithumbup
Kate
By: 'Golden Lane Housing'
Jul 16,2018
0 people found
this helpful
great support and service from Kate in setting up our company let. Would recommend to potential customers. Quick to respond and always helpful....
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Comment on agent fees
in keeping with others we have worked with
Was this helpful? Yes

“Maintenance...”

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Jul 15,2018
Minithumbup
Shane
By: 'Maggie'
Jul 15,2018
0 people found
this helpful
I encountered a problem upon moving into new property and Shane was evtremely helpful in sorting out the issue for me. He really went the extra mile, over and above what I expected...
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Comment on agent fees
Ok
Was this helpful? Yes
By: Shane Morgan
Jul 16, 2018
View all comments (1)
Thank you Maggie for the review, I am just glad it was all sorted for you. ...

“Great experience...”

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Jul 14,2018
Minithumbup
Sherrell
Scott
By: 'Dean'
Jul 14,2018
0 people found
this helpful
My entire experience of renting a property through Pinewood has been a positive one - I've always found the team to be friendly, they are clear in managing expectations and in addition they manage communication well. I have personally dealt with Rachel, Sherrell and Scott ...
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Comment on agent fees
Good
Was this helpful? Yes

“Contractor...”

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Jul 10,2018
Minithumbup
Kay
By: 'Chris coleman'
Jul 10,2018
0 people found
this helpful
I recently got in touch with Kay and she has been very helpful and professional with me , as a contractor it can be quite difficult at times to speak to people that actually want to help and listen , from the first phone call Kay made ...
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Comment on agent fees
Good
Was this helpful? Yes

“Speedy correspondence...”

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Jul 03,2018
Minithumbup
Rebecca
By: 'ClareJ'
Jul 03,2018
0 people found
this helpful
The correspondence from this agent was very quick in sorting the resigning of my new 6 month contract with pinewood....
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“Very efficient...”

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Jul 02,2018
Minithumbup
Kay
By: 'Shelley booth'
Jul 02,2018
0 people found
this helpful
I would like to thank Kay on getting back to me and so efficiently. Love my home that I rent through pinewood and hope that my thanks are passed back to my landlord....
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“Helpful...”

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Jun 30,2018
Minithumbup
Kate
By: 'Vicky'
Jun 30,2018
1 people found
this helpful
The people at pinewood, especially Kate and Rachel, have been very helpful for us both. They have both made the process so much easier and reduced my stress levels!...
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Comment on agent fees
Bad
Was this helpful? Yes

“Estas...”

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Jun 29,2018
Minithumbup
Shane
Kay
By: 'Alias'
Jun 29,2018
0 people found
this helpful
My dealings with Pinewoods in Chesterfield have been goo. A slightly rocky start has smoothed considerably, and I find agents are courteous and responsive. Messages are picked up and dealt with promptly; appointments can be re-arranged, and I have experienced good levels of professionalism....
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Comment on agent fees
Difficult to say: I have only dealth with this agent, but I am under the impression their fees are representative of the profession.
Was this helpful? Yes

“Website help...”

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Jun 27,2018
Minithumbup
Thomas
By: 'John Pilkington'
Jun 27,2018
0 people found
this helpful
I'm one of Pinewood's landlords, and was having trouble logging in to see the monthly statements. Turned out I was trying to use the wrong website! Thomas realised straight away what the problem was, and solved it within a couple of minutes. Brilliant service. Thank ...
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“Good choice of agent...”

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Jun 26,2018
Minithumbup
Rebecca
By: 'Mei'
Jun 26,2018
0 people found
this helpful
I am very happy so far with the service. It was very good and clear communication, very well organised. I would highly recommended....
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“Excellent Service From Rebecca Cooper...”

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Jun 22,2018
Minithumbup
Rebecca
By: 'Kirsty Gold'
Jun 22,2018
0 people found
this helpful
Rebecca emailed this morning to keep me up to date with a request I had made against my property. Within an hour of me posing said question to Rebecca I had got a detailed answer and my request all actioned. This is not the first ...
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Comment on agent fees
N/A in this case.
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“Fab team...”

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Jun 15,2018
Minithumbup
Rebecca
By: 'Em'
Jun 15,2018
0 people found
this helpful
Always friendly and welcoming. Repairs are responded to appropriately and in a timely fashion. Overall a good letting agency that protect both tenants and landlords best interests....
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“Review...”

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Jun 12,2018
Minithumbup
Julie
By: 'R Somerset'
Jun 12,2018
0 people found
this helpful
Good experience so far and Julie has been helpful, prompt in going out to the property and taking photos ready for the market...
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Comment on agent fees
competitive
Was this helpful? Yes

“Section 21...”

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Jun 12,2018
Minithumbup
Sherrell
By: 'Section 21'
Jun 12,2018
1 people found
this helpful
Sherrell called me to discuss my options regarding my landlords decision to sell his property. She was very,very helpful and very forthright in a professional manner....
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“Excellent Service...”

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Jun 04,2018
Minithumbup
Kate
By: 'Jennie'
Jun 04,2018
1 people found
this helpful
From start to finish, the service and communication received from Pinewood properties has been great. The members of staff i have met with have been friendly and helpful, and really very knowledgeable on both the area and properties on offer. Once I had found the ...
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Comment on agent fees
No agents fees are good but Pinewoods are reasonable!
Was this helpful? Yes

“Friendly and efficient staff...”

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Jun 01,2018
Minithumbup
Kate
By: 'Micheledh'
Jun 01,2018
0 people found
this helpful
Thanks to the efficient staff, our move in was really smooth and quick. All was well explained, and anyway, they are always here if we have a question....
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“Excellent...”

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May 24,2018
Minithumbup
Sherrell
By: 'kayleigh tuplin'
May 24,2018
0 people found
this helpful
i believe that Sherrell did everything she could to help me at Pinewood, her customer service is spot on and she is someone who you can speak to with any concerns and she really listens. very very helpful....
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Comment on agent fees
good
Was this helpful? Yes

“Superb Service...”

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May 24,2018
Minithumbup
Kay
By: 'Pat'
May 24,2018
0 people found
this helpful
I have dealt with Kay several times and I am always impressed with the level of service I receive, and Pinewood in general....
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Comment on agent fees
Fair
Was this helpful? Yes

“Telephone conversation...”

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May 18,2018
Minithumbup
Sherrell
By: 'Annie'
May 18,2018
0 people found
this helpful
Very helpful, when Sherrell called me last week. She was polite and courteous and a real pleasure to deal with, being both helpful and supportive in equal measures. Thanks Sherrell!...
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“Superb customer care...”

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May 17,2018
Minithumbup
By: 'Tinx1'
May 17,2018
1 people found
this helpful
From the first phone call Iv been treated with absolute care and respect. Iv had a total honesty approach and felt my application has been dealt with professionalism and care. Highly recommend as you treated as a individual not a number ....
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Comment on agent fees
The fees are a lot and there are a lot of different fees which is a little off putting. It costs just as much in fees as the first month rent.
Was this helpful? Yes

“Rental Management...”

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May 16,2018
Minithumbup
Kay
Julie
By: 'Property Landlord'
May 16,2018
0 people found
this helpful
Pinewood and in particular the staff I have regular dealings with, I have found to be very professional and efficient. The staff work hard to resolve any issues that may arise and always provide feedback....
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Comment on agent fees
I have found the fee's to be satisfactory and reflect good value for the service provided.
Was this helpful? Yes

“Top class...”

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May 15,2018
Minithumbup
Julie
By: 'Barry Bend'
May 15,2018
1 people found
this helpful
Polite, friendly, professional,efficient and effective. I was letting a property and within 4.5 days of the property going live on the internet, it was let at the full asking price....
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“Highly professional...”

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May 14,2018
Minithumbup
Julie
By: 'Mr & Mrs Scattergood'
May 14,2018
0 people found
this helpful
We are extremely impressed with the high level of professionalism and attention to detail. We are made to feel at ease with the whole process and are kept well informed. All the team are very friendly and helpful....
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Comment on agent fees
Very good
Was this helpful? Yes

“Outstanding help from Sherell at pinewood properties...”

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May 14,2018
Minithumbup
Sherrell
By: 'Emma McGinley'
May 14,2018
0 people found
this helpful
I could not thank Sherell enough for her help in a very complex and distressing matter regarding my tenancy at pinewood properties ....
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Comment on agent fees
N/a
Was this helpful? Yes

“Caring...”

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May 10,2018
Minithumbup
Sherrell
By: 'Michaela Danaci'
May 10,2018
0 people found
this helpful
Always kept me updated on all issues regarding my property. Always put my mind at rest even when it seemed neverending!...
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Comment on agent fees
Good
Was this helpful? Yes

“Best Letting Agents...”

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May 08,2018
Minithumbup
Sherrell
Shane
By: 'Carole Aldread'
May 08,2018
0 people found
this helpful
Always great service from all the staff at Pinewood pleasure to deal with them Sherrell, Shane and Scott always there to help...
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Comment on agent fees
Very competitive fees
Was this helpful? Yes

“Excellent service...”

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May 08,2018
Minithumbup
Julie
By: 'William Breckell'
May 08,2018
2 people found
this helpful
I contacted Pinewood with 3 queries and within 2/3 days I was given a call which answered all my questions.They explained each aspect clearly. - very impressed...
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Comment on agent fees
I have been a client for over 10 years and I am very happy with the service and fee levels.
Was this helpful? Yes

“Very efficient...”

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May 02,2018
Minithumbup
Thomas
By: 'Jo'
May 02,2018
1 people found
this helpful
Thomas in accounts dealt with my problem and also sorted it out very efficiently and politely. I am very impressed....
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“EXCELLENT!!!!!!...”

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Apr 30,2018
Minithumbup
Sherrell
By: 'Mick'
Apr 30,2018
1 people found
this helpful
Pinewood excel at absolutely everything they offer. The team all have the same enthusiasm, concern and professionalism I need. Having dealt considerably with Sherrell personally, I can't recommend her and the company enough, she goes beyond the line of duty to help and rectify any ...
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Comment on agent fees
Good
Was this helpful? Yes
Staff picture Rebecca
(187)
Staff picture Julie
(36)
Staff picture Sherrell
(112)
Staff picture Kay
(74)
Staff picture Hayley
(36)
Staff picture Stacey
(31)
Staff picture Shane
(30)
Staff picture Scott
(30)
Staff picture Kate
(22)
Staff picture Tom
(13)
Staff picture Thomas
(10)
Staff picture Laura
(6)
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:49 AM 16/10/2018 by allAgents

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Pinewood Properties

Branch - Chesterfield, S41