“Exit process is pathetic.... Compared to other agencies they will ......”
1 Star Review
Sep 23,2017
By:
'Kranthi'
Sep 23,2017
Services: Lettings (as a Tenant)
Rent PCM: £1230
Would you recommend?: No
Postcode: FLAT
Lettings (as a Tenant)
Rent PCM: £1230
Postcode: FLAT
1
people found
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Exit process is pathetic.... Compared to other agencies they will charge more rent...
Please check for other rental agencies if any in the apartment you are looking for.
Will never respond on time for any queries.....
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Comment on agent fees
Bad...
1
people found
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“I have been an Outlook customer for 12 years, and have ......”
5 Star Review
Sep 12,2017
By:
'Mr'
Sep 12,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E15
Lettings (as a Landlord)
Postcode: E15
0
people found
this helpful
I have been an Outlook customer for 12 years, and have had Shelly manage my day to day management for the last year. I am very pleased to say that Shelly has continued in the tradition of quality management that I have come to expect of ...
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0
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“Outstanding service from Michael.Great to have that kind of ......”
5 Star Review
Sep 08,2017
By:
'Pavel'
Sep 08,2017
Services: They manage our building
Would you recommend?: No
Postcode: E16
They manage our building
Postcode: E16
0
people found
this helpful
Outstanding service from Michael.
Great to have that kind of people who take I would say personal care about the issue that arises time by time with property.
Our issue was resolved in less than 24h, response time after reporting the problem was immediate. We ...
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Comment on agent fees
N/A
0
people found
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Yes
“I have used Outlook to manage my property over the ......”
5 Star Review
Sep 08,2017
By:
'Andy'
Sep 08,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E15
Lettings (as a Landlord)
Postcode: E15
0
people found
this helpful
I have used Outlook to manage my property over the last 10 years and the people I deal with have always been professional. More recently, Shelley has been my point of contact and she has been a joy to deal with. She is responsive, polite and ...
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0
people found
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“We sold our flat with Outlook Stratford and I have ......”
5 Star Review
Sep 02,2017
By:
'Sharon'
Sep 02,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E15
Sales (as a Vendor)
Postcode: E15
0
people found
this helpful
We sold our flat with Outlook Stratford and I have been really impressed with them from our very first meeting. They are professional and friendly and I have really enjoyed engaging with this team. Whilst our property was on the market they provided us with ...
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Comment on agent fees
Very happy with he service provided for the fee.
0
people found
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“Very friendly and helpful staffs that makes things better. Branch ......”
4 Star Review
Aug 08,2017
By:
'M'
Aug 08,2017
Services: Lettings (as a Tenant)
Rent PCM: £1365
Would you recommend?: Yes
Postcode: E15
Lettings (as a Tenant)
Rent PCM: £1365
Postcode: E15
1
people found
this helpful
Very friendly and helpful staffs that makes things better.
Branch manager Billy he is very nice person and listens the customer issues seriously....
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Comment on agent fees
Good. It is reasonable.
1
people found
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“Prompt in his addressing of our queries. Good conduit to ......”
5 Star Review
Aug 04,2017
By:
'Desmond'
Aug 04,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E16
Lettings (as a Tenant)
Postcode: E16
0
people found
this helpful
Prompt in his addressing of our queries. Good conduit to our landlords. Always on hand to assist.
Thanks Michael!
Des...
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Comment on agent fees
Reasonable.
0
people found
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Yes
“You're fantastic, Sara! You're extremely helpful and very supportive. You ......”
5 Star Review
Aug 03,2017
By:
'Sara'
Aug 03,2017
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: IG8
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: IG8
0
people found
this helpful
You're fantastic, Sara! You're extremely helpful and very supportive. You always help me very quickly. I can't thank you enough!...
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0
people found
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“Mustafa was really helpful. Best in the business I have ......”
5 Star Review
Jul 31,2017
By:
'Mohammad'
Jul 31,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E11
Lettings (as a Tenant)
Postcode: E11
1
people found
this helpful
Mustafa was really helpful. Best in the business I have seen so far. Would recommend him for everyone that looking for move in....
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Comment on agent fees
Agent fee was reasonable.
1
people found
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“I do spend a lot of time in emerging countries ......”
5 Star Review
Jul 20,2017
By:
'mark33'
Jul 20,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E162
Lettings (as a Landlord)
Postcode: E162
0
people found
this helpful
I do spend a lot of time in emerging countries for professional reasons and I am glad to corroborate I have had excellent communications with Michael . We had a ' bit of trouble' as Frank Spencer used to say but it was seamlessy and smoothly ...
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Comment on agent fees
pretty good
0
people found
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“Adnan was very helpful throughout the sale. Keeping us in ......”
5 Star Review
Jun 17,2017
By:
'Sora'
Jun 17,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E15
Lettings (as a Landlord)
Postcode: E15
0
people found
this helpful
Adnan was very helpful throughout the sale. Keeping us in touch throughout.
Thank you very much.
We would also like to thank Billy for all his help....
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0
people found
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“Mustafa has been so incredibly helpful and very patient throughout ......”
5 Star Review
Jun 15,2017
By:
'Coralie'
Jun 15,2017
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: E16
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: E16
1
people found
this helpful
Mustafa has been so incredibly helpful and very patient throughout the whole process. He dealt with all our requests very efficiently and with great professionalism. Never did we think it would be as quick and easy as it has been to find such a lovely ...
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Comment on agent fees
Quite high for our budget but the top service provided by the agent/agency makes up for it!
1
people found
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“Sara is a very efficient and understanding agent. She responds ......”
5 Star Review
Jun 14,2017
By:
'AI'
Jun 14,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E11
Lettings (as a Landlord)
Postcode: E11
0
people found
this helpful
Sara is a very efficient and understanding agent. She responds to all my queries quickly and also makes excellent suggestions. She is personable to speak with and has a good insight of the market. Whenever there are any developments with the property, she lets me ...
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0
people found
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“Having dealt with Adnan throughout the purchase of my property ......”
5 Star Review
Jun 09,2017
By:
'Stephen'
Jun 09,2017
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: E15
Sales (as a Buyer)
Postcode: E15
0
people found
this helpful
Having dealt with Adnan throughout the purchase of my property I can confidently say that he provided the best customer service I have received in the 10 years I have been in this country.
Adnan's response rate to queries was first rate - it felt like ...
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0
people found
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“Within minutes of entering the Outlook office, I realised Outlook ......”
5 Star Review
Jun 06,2017
By:
'Jean'
Jun 06,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: E15
Sales (as a Vendor)
Postcode: E15
0
people found
this helpful
Within minutes of entering the Outlook office, I realised Outlook was the right company to handle the sale of my flat.
Adnan and Billy were friendly,approachable and very professional from our first meeting. They kept me fully informed at all times, advised me and ...
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Comment on agent fees
The fees were competitive with other local agents
0
people found
this helpful
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Yes
“Mustafa was extremely helpful and professional and delivered a top ......”
5 Star Review
Jun 01,2017
By:
'Andrea'
Jun 01,2017
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: Yes
Postcode: E15
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: E15
1
people found
this helpful
Mustafa was extremely helpful and professional and delivered a top quality service!
I highly recommend booking viewings with him.
Thanks again for everything...
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1
people found
this helpful
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Yes
“Of many agents I met, I find Adnan very helpful & ......”
5 Star Review
May 30,2017
By:
'VIjay'
May 30,2017
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: E15
Sales (as a Buyer)
Postcode: E15
0
people found
this helpful
Of many agents I met, I find Adnan very helpful & responsive.
He is very good at guiding with right info, which will work out in practical way without any delusions.
He has quick turn around & I feel, he always work towards the betterment of his ...
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0
people found
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Yes
“I have appreciated her availability and her care about us, ......”
5 Star Review
May 19,2017
By:
'Matteo'
May 19,2017
Services: Lettings (as a Tenant)
Rent PCM: £1550
Would you recommend?: Yes
Postcode: E15
Lettings (as a Tenant)
Rent PCM: £1550
Postcode: E15
0
people found
this helpful
I have appreciated her availability and her care about us, the best agent I ve meet. I m very happy...
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Comment on agent fees
Very good
0
people found
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“Sara pretty much saved our lives! We lived in a ......”
5 Star Review
May 17,2017
By:
'Aaron'
May 17,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E10
Lettings (as a Tenant)
Postcode: E10
1
people found
this helpful
Sara pretty much saved our lives! We lived in a flat from hell for 8 months where the landlord didn't care about us in the slightest. Sara was always on our side doing everything she could to sort out issues in the property.
She is professional ...
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Comment on agent fees
Well agency fees as a whole should be illegal like they are in Scotland. It's literally theft! But that's not Sara's fault, I hate the game not it's players.
1
people found
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“Sara is friendly, proactive and always returns my calls. She ......”
5 Star Review
May 10,2017
By:
'sarahB'
May 10,2017
Services: Lettings (as a Landlord)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: E17
Lettings (as a Landlord)
Rent PCM: £1450
Postcode: E17
1
people found
this helpful
Sara is friendly, proactive and always returns my calls. She has picked up on the issues i have and has resolved them in a timely fashion...
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Comment on agent fees
The fees that outlook are charging now do not reflect the service im getting- ie property visits are charged for separately and annual account info too.
1
people found
this helpful
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Yes
“The process of looking for a place to live, in ......”
5 Star Review
May 08,2017
By:
'Andras'
May 08,2017
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: E15
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: E15
0
people found
this helpful
The process of looking for a place to live, in a city as big as London, can be a real pain in the ass.
Once we got in contact with Gintare we felt like we were on the right track and finding an apartment became ...
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0
people found
this helpful
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“Perry has been very helpful and quick to respond to ......”
4 Star Review
May 04,2017
By:
'Robert'
May 04,2017
Services: Lettings (as a Tenant)
Rent PCM: £1559
Would you recommend?: Yes
Postcode: E15
Lettings (as a Tenant)
Rent PCM: £1559
Postcode: E15
0
people found
this helpful
Perry has been very helpful and quick to respond to queries throughout the process. He has clearly guided us and has rectified any mistakes and changes immediately. Thank you!...
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0
people found
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Yes
“Perry was incredibly helpful finding our dream apartment, he understood ......”
5 Star Review
May 03,2017
By:
'Sam'
May 03,2017
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: E3
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: E3
0
people found
this helpful
Perry was incredibly helpful finding our dream apartment, he understood exactly what we were looking for and delivered. We signed that day...
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Comment on agent fees
Good
0
people found
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Yes
“Adnan was involved in my purchase of a 2 beds property ......”
5 Star Review
Apr 29,2017
By:
'Mr'
Apr 29,2017
Services: Sales (as a Buyer)
Sold price: £410000
Would you recommend?: Yes
Postcode: E15
Sales (as a Buyer)
Sold price: £410000
Postcode: E15
0
people found
this helpful
Adnan was involved in my purchase of a 2 beds property in central Stratford, his customer service in summary was excellent.
He was approachable, knowledgable & helpful throughout the buying process....
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0
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“Perry presented himself very well, dressed smart and was well ......”
5 Star Review
Apr 27,2017
By:
'Vila'
Apr 27,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E15
Lettings (as a Tenant)
Postcode: E15
0
people found
this helpful
Perry presented himself very well, dressed smart and was well mannered and polite. He really came across very friendly and helpful....
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Comment on agent fees
Good
0
people found
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“He is very good person and helpful! If I have ......”
5 Star Review
Apr 26,2017
By:
'Klaudia'
Apr 26,2017
Services: Lettings (as a Tenant)
Rent PCM: £1075
Would you recommend?: Yes
Postcode: E15
Lettings (as a Tenant)
Rent PCM: £1075
Postcode: E15
0
people found
this helpful
He is very good person and helpful!
If I have problem or question he help anytime!
Thank you very much for him!!!...
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0
people found
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“Michael has been managing my property for a little more ......”
5 Star Review
Apr 26,2017
By:
'Rebecca'
Apr 26,2017
Services: Lettings (as a Landlord)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: E16
Lettings (as a Landlord)
Rent PCM: £1800
Postcode: E16
0
people found
this helpful
Michael has been managing my property for a little more than a year and I am quite happy with the services that he provides to me.
He has always been very helpful and responded to my queries promptly....
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0
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“Perry was excellent and very attentive. I had registered with ......”
5 Star Review
Apr 25,2017
By:
'A'
Apr 25,2017
Services: Lettings (as a Tenant)
Rent PCM: £1375
Would you recommend?: Yes
Postcode: E15
Lettings (as a Tenant)
Rent PCM: £1375
Postcode: E15
0
people found
this helpful
Perry was excellent and very attentive. I had registered with a number of other agents and Perry's customer service certainly made me want to lease a property through him....
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Comment on agent fees
I think the fees were in line with other agentcy fees in London...
0
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“Perry has been fantastic from start to finish. He not ......”
5 Star Review
Apr 25,2017
By:
'Frankie'
Apr 25,2017
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: E15
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: E15
0
people found
this helpful
Perry has been fantastic from start to finish. He not only dealt with out property need but also gave us a great understanding of the area. I would recommend anyone renting through outlook and Perry....
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Comment on agent fees
Fine
0
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“It was first time I rented a flat in London ......”
5 Star Review
Apr 25,2017
By:
'Nicolas'
Apr 25,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E13
Lettings (as a Tenant)
Postcode: E13
0
people found
this helpful
It was first time I rented a flat in London and Aurelijus really helped to understand how it works and found a nice flat for me. I've moved in and everything is fine so I can recommend Outlook. Thank you...
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Comment on agent fees
Good
0
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