• Zoe Drayton
    Zoe Drayton
  • Don Sharratt
    Don Sharratt
  • Jonathan Mcilhinney
    Jonathan Mcilhinney
  • Megan Ratcliffe
    Megan Ratcliffe
  • upload your photo
    Ben Needham
  • Kerry Worswick
    Kerry Worswick
  • upload your photo
    Laura Smith
  • upload your photo
    Danielle Bennett
Miller Metcalfe has been established for over 100 years and is one of the largest independent estate agents with a network of branches across the North-West. Our Worsley office is led by your personal agent Zoe Drayton, who is available 7 days a week. Zoe has over 25 years experience in the industry, and is supported by a dedicated team who are committed to exceeding clients expectations at all times. As our experienced, highly trained staff know their local property market inside out, you c Read full description...an rest assured that Miller Metcalfe will help you sell or rent your property quickly and at the right price.
Miller Metcalfe

One Penny Black Chambers,13-15 Barton Road Worsley
Cheshire
M28 2PD

0161 794 9798
Oct 28,2017
Minithumbup
Zoe Drayton
Megan Ratcliffe
By: 'VT'
Oct 28,2017
0 people found
this helpful
I just used Miller Metcalfe - Worsley to purchase a flat in Machester and I was absolutely blown away by Zoe's customer service and attention to detail. I'm based in London so was quite anxious with the purchase initially. Zoe understood my concerns and really made the whole process easy and liaised incredibly well with the seller and both solicitors and made every effort to keep me informed at every step up until completion. I also had the pleasure of dealing with Megan for a short...
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Was this helpful? Yes
Oct 26,2017
Minithumbup
Zoe Drayton
By: 'Srabani Samanta'
Oct 26,2017
0 people found
this helpful
Zoe dealt with my sale of the property and she managed the whole thing extremely efficiently. Very professional. Highly recommend her. I would like to mention here that she is the ONLY one in my experience who is efficient and professional in that branch. The agents dealing with Lettings were extremely inefficient with poor communication skills and kind of made me decide on selling the property even when market was slow because it was too much of a headache dealing with their constant nagging...
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Comment on agent fees
The fees were as agreed
Was this helpful? Yes
Oct 18,2017
Minithumbup
Megan Ratcliffe
Laura Smith
By: 'Tanmoy'
Oct 18,2017
0 people found
this helpful
We bought and let out a flat through the Worsley branch and have to admit the service was very satisfactory. The staffs, Megan & Laura in particular were professional and very responsive throughout the process and guided us all the way through....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 10,2017
Minithumbup
Megan Ratcliffe
By: 'Stephen'
Oct 10,2017
0 people found
this helpful
First class Thankyou !!! Very easy to deal with would definitely recommend Miller Metcalfe, Viewing staff also deserves a mentioned first agent I've ever used to come An do a detailed Reccy !!!!...
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Comment on agent fees
1% Excellent
Was this helpful? Yes
Oct 06,2017
Minithumbup
Laura Smith
Jonathan Mcilhinney
By: 'Nick'
Oct 06,2017
0 people found
this helpful
Enthusiastic and realistic valuation from Johnathon, excellent photographs of the property, Don did a great job showing prospective buyers around, and Laura worked hard to negotiate a selling price I was happy with and kept me informed of any developments....
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Comment on agent fees
As expected
Was this helpful? Yes
Oct 01,2017
Minithumbup
Zoe Drayton
Don Sharratt
By: 'Wendy Bruce'
Oct 01,2017
0 people found
this helpful
The whole Miller team have been excellent throughout the process of selling our house and purchasing another, I have been very impressed....
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Comment on agent fees
Good.
Was this helpful? Yes
Sep 29,2017
Minithumbup
Jonathan Mcilhinney
Don Sharratt
By: 'Jane'
Sep 29,2017
0 people found
this helpful
We have had a very positive experience so far, all staff have been friendly and helpful (this includes Laura too)....
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Comment on agent fees
Satisfactory
Was this helpful? Yes
Sep 17,2017
Minithumbup
Zoe Drayton
Don Sharratt
By: 'Sue'
Sep 17,2017
0 people found
this helpful
We were very impressed with the initial meeting with the Business manager and description of how MM would work with us. Unfortunately the draft advert for our house was incorrect in a number of ways and the floor plan wrong - so we ended up re-writing this ourselves, so this was disappointing. However following that we have been happy with the service. Don was very friendly and professional and we were happy for him to be showing prospective buyers round our home (although we did do some viewing...
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Comment on agent fees
I would say the fees are pretty standard and in line with other estate agents
Was this helpful? Yes
Jul 28,2017
Minithumbup
Jonathan Mcilhinney
Zoe Drayton
By: 'Beccy'
Jul 28,2017
0 people found
this helpful
Everyone at Miller Metcalfe were brilliant, everyone was great to deal with, they had viewings on my property within hours of the property going on the market, had my house sold within a matter of days, and kept in touch even after an offer had been accepted...I'd highly recommend them to anyone looking to sell....
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Comment on agent fees
Good compared to others.
Was this helpful? Yes
Jul 24,2017
Minithumbup
Zoe Drayton
Clare Murphy
By: 'Debbie and David'
Jul 24,2017
0 people found
this helpful
We purchased our new home through Miller Metcalfe and the 2 estate agents dealing with us were amazing. We also spoke to other members of staff at the office who were friendly and polite and the agent that took us to view our property was warm and welcoming. After viewing lots of properties, he was by far our favourite. Super professional. It made us regret not using them to sell our property. Thank you to all of you....
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 19,2017
Minithumbup
Zoe Drayton
Clare Murphy
By: 'Stu'
Jun 19,2017
0 people found
this helpful
Just wanted to say thank you to all the staff at Miller Metcalfe... Great to deal with an agent who deals with things efficiently and promptly, thanks for all your help! Certainly recommend them to anyone thinking of using an agent! Stuart...
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Comment on agent fees
Good
Was this helpful? Yes
May 26,2017
Minithumbup
Don Sharratt
Clare Murphy
By: 'Rachel'
May 26,2017
0 people found
this helpful
Fabulous service from start to finish. The best estate agent i have ever dealt with. I had my property listed with 2 other agents then changed to Miller Metcalfe it was the best thing i did, they sold my house within one week on the first viewing and 6 weeks later i had moved out. Don - what a lovely man, no wonder he sold the property on his first viewing. Clare was fantastic all the way through the sale process. i couldn't recommend them highly enough. Thank you Miller Metcalfe you are top of ...
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Comment on agent fees
Good
Was this helpful? Yes
May 23,2017
Minithumbup
Clare Murphy
Zoe Drayton
By: 'Anonymous'
May 23,2017
0 people found
this helpful
Clare was positive to deal with and great at chasing up various people on our behalf. We really feel our purchase could have taken much longer without the help of the team....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Mar 29,2017
Minithumbup
Clare Murphy
Don Sharratt
By: 'Ex Tenant managed by MM'
Mar 29,2017
0 people found
this helpful
Clare has been great with my exit for the property I was renting. The landlord and I had different views with respect to the vacated property and Clare ensured they were resolved with both parties being happy and I received my full deposit. Great customer service isn't always common place these days but Clare was awesome. My encounters with Don we're very pleasant. I'm funny with people I don't know being in my property but Din made viewings an easy experience. Also was really ice when I had to...
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Was this helpful? Yes
Nov 29,2016
Minithumbup
By: 'Konrad'
Nov 29,2016
0 people found
this helpful
Katie is developing into an excellent letting agent. She's been my point of contact for almost 18 months now, and although we've had a few issues early on, she's now really starting to excel. She energetic, enthusiastic and when I raised the bar, she delivered. She's also really pleasant to deal with. Nice one Katie!...
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Comment on agent fees
average on agent's fees
Was this helpful? Yes
Nov 07,2016
Minithumbup
By: 'Indy & Chris'
Nov 07,2016
0 people found
this helpful
Katie has been amazing from beginning to completion of moving into this property. She has been highly professional and has communicated to any emails and phone calls efficiently throughout the whole process. She has understood our situation and has made us feel comfortable and confident about our decision to move with all timelines met that were agreed. Thank you Katie for all your support, we are very happy here....
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Comment on agent fees
The agents fee's are average and no issue with the amount paid.
Was this helpful? Yes
Oct 14,2016
Minithumbup
Clare Murphy
By: 'Claire'
Oct 14,2016
1 people found
this helpful
All the staff who I dealt with from start to finish were super efficient, friendly and approachable. Fab service and price! Wild highly recommend the team and company and was completely happy with all aspects provided....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 03,2016
Minithumbup
Clare Murphy
Clare Murphy
By: 'Ashley'
Oct 03,2016
0 people found
this helpful
I spoke with Clare Frequently and always kept me in the loop. Clare understood me and my frustration with the mortgage Lenders when they made an error and delayed the process. Clare frequently kept the sellers happy to avoid any disagreements that may of taken p[lace due to the delay. A very helpful and friendly branch....
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Was this helpful? Yes
By: Andrea
Oct 03, 2016
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Hello, Ashley Thank you for your feedback, we are delighted that you are happy with our service and we have passed your comments on to Clare and the branch who helped you It has been our pleasure to look after you. Kind regards Andrea ...
Sep 30,2016
Minithumbup
Clare Murphy
Don Sharratt
By: 'Graeme Lovelady'
Sep 30,2016
0 people found
this helpful
Good communication and friendly. Would recommended to other first time buyers. Excellent customer service and personal touch. We are delighted by the outcome and purchase of the property...
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Comment on agent fees
N/A
Was this helpful? Yes
By: andrea
Oct 03, 2016
View all comments (1)
Hello, Graeme, Thank you so much for reviewing our service, we really appreciate it. I have passed on your comments to the team and we were delighted to be able to assist you, with your purchase. Kind regards Andrea ...
Sep 28,2016
Minithumbup
Clare Murphy
Don Sharratt
By: 'Paul'
Sep 28,2016
0 people found
this helpful
Absolute pleasure to deal with when purchasing my new property. The team is friendly, helpful open & honest. A ++++ I would definitely recommended these guys over the agents I contracted to sell my property who are located just a few shop doors away....
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Was this helpful? Yes
By: Andrea
Oct 03, 2016
View all comments (1)
Hello, Paul Thank you for your feedback, it was our pleasure to be able to assist you in the purchase of your new property. I will forward your comments to the team and thank you very much for your kind words and your custom. Kind Regards Andrea ...
Sep 12,2016
Minithumbup
Clare Murphy
Debra Amos
By: 'mr and mrs F'
Sep 12,2016
0 people found
this helpful
Great service thank you very much - friendly personal and understanding staff moving went smoothly and staff kept in contact regularly...
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Comment on agent fees
good
Was this helpful? Yes
By: Amy
Sep 13, 2016
View all comments (1)
Hello Mr and Mrs F, Thank you for your pleasant feedback. We are pleased to know our team met your expectations and was able to deliver you such amazing customer service. I will pass the comments on to Debra, Clare and the team. Thank you for choosing Miller Metcalfe, Amy. ...
Sep 12,2016
Minithumbup
By: 'Geoff.'
Sep 12,2016
0 people found
this helpful
I cannot thank Katie enough for the truly professional , but also friendly and extremely pleasant way she dealt with my tenancy Application. It was a real pleasure to find someone so excellent, In an often maligned, profession. Thank you....
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Comment on agent fees
Not in a position to compare, so I would say fair.
Was this helpful? Yes
By: Amy
Sep 13, 2016
View all comments (1)
Hello Geoff, We are pleased that Katie made your move such a smooth process. We appreciate all the feedback and i will pass your kind words on to Katie and the team. Thanks for choosing Miller Metcalfe, Amy. ...
Aug 23,2016
Minithumbup
Clare Murphy
By: 'Muriel'
Aug 23,2016
0 people found
this helpful
Excellent service.Always helpful and courteous. Carried out the work as promised and on time. Would definitely recommend to others. Thank you Clare. We appreciate all you have done for us....
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Comment on agent fees
Average fees
Was this helpful? Yes
By: Natasha
Aug 23, 2016
View all comments (1)
Thank you for taking the time to leave such positive feedback. I will pass the lovely message on to Clare and the team at Worsley. Thank you for choosing Miller Metcalfe and we wish you all the best. ...
Aug 22,2016
Minithumbup
Clare Murphy
By: 'Shelley'
Aug 22,2016
0 people found
this helpful
Friendly, efficient and professional, Clare provided exceptional and personalised service for this (rather uncertain) first-time buyer. Always at the other end of the phone, Clare guided me through the process that is contemporary home-buying. I cannot thank Miller Metcalfe enough for going beyond expectations and guiding me to the threshold ('doorstep') of my home!...
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Was this helpful? Yes
Aug 19,2016
Minithumbup
Clare Murphy
By: 'Mr Waddington'
Aug 19,2016
0 people found
this helpful
An excellent experience of selling my house from start to finish. Rob was the initial contact and completed the valuation and then the preparation for sale, e.g. brochure. The house was on the market very quickly. Following being put on the market Clare was my main contact. Very quickly there were viewings, and I was informed of these taking place and the outcome / feedback from each viewing. For the first 2 weeks of this I was visiting family in Canada so the time difference (8 hours) made phon...
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Comment on agent fees
The fees were fair and appropriate and inline with another quote / valuation I got.
Was this helpful? Yes
Aug 09,2016
Minithumbup
Clare Murphy
By: 'Jennifer'
Aug 09,2016
0 people found
this helpful
Clare has been a rock through what has been a very difficult sale, contact has been excellent and she has always kept me informed and work hard on my behalf....
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Was this helpful? Yes
Aug 01,2016
Minithumbdown
By: 'LIANG'
Aug 01,2016
0 people found
this helpful
Katie replied quickly to my emails and calls, and always being polite. Viewings were accommodated well and to my preferred times most of the time....
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Was this helpful? Yes
By: Natasha
Aug 01, 2016
View all comments (1)
Thank you for taking the time to write a review for Katie. We wish you the best in your new home and thank you for choosing Miller Metcalfe. Kind regards, Natasha ...
Jul 04,2016
Minithumbup
Clare Murphy
By: 'anthony kinsey'
Jul 04,2016
0 people found
this helpful
Excellent service. Robs valuation and advice re service was clear and Clare has been very approachable and helpful right through the sales process....
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Was this helpful? Yes
By: Natasha
Jul 04, 2016
View all comments (1)
Thank you Anthony for taking the time to write a review for Worsley. I will pass on your lovely comments to the team. Thanks for choosing Miller Metcalfe. All the best, Natasha ...
Jul 04,2016
Minithumbup
By: 'Anthony Gates'
Jul 04,2016
0 people found
this helpful
Very helpful throughout the whole process. It was my first time buying and Katie helped me through it all. Kept me up to date via emails and phone calls on all stages of buying the property. Thank you very much...
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Comment on agent fees
Good
Was this helpful? Yes
By: Natasha
Jul 04, 2016
View all comments (1)
Thanks Anthony for your lovely feedback. I will pass this on to Katie. Thanks for choosing Miller Metcalfe, we hope you love your new home. Kind regards, Natasha ...
Jul 04,2016
Minithumbup
Debra Amos
By: 'Katie Hobson'
Jul 04,2016
0 people found
this helpful
All staff were professional, courteous and efficient. Communication was good at all stages of the process. My purchase ran smoothly and was completed on time as agreed....
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Was this helpful? Yes
Areas covered
  • M27
  • M28
  • M30
  • M6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £59,500
  • Max: £378,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 6 0 29 0 14 2 1 1
Zoe Drayton Zoe Drayton
Branch Manager
17 reviews

About Zoe No description set View full profile
Don Sharratt Don Sharratt
Viewer
9 reviews

About Don No description set View full profile
Jonathan Mcilhinney Jonathan Mcilhinney
Business Development Manager
10 reviews

About Jonathan No description set View full profile
Megan Ratcliffe Megan Ratcliffe
Junior Negotiator
3 reviews

About Megan No description set View full profile
Ben Needham - no image available Ben Needham
Lettings Negotiator
0 reviews

About Ben No description set View full profile
Kerry Worswick Kerry Worswick
Sales Negotiator
1 reviews

About Kerry No description set View full profile
Laura Smith - no image available Laura Smith
2 reviews

About Laura No description set View full profile
Danielle Bennett - no image available Danielle Bennett
0 reviews

About Danielle No description set View full profile

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Fees

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Last updated at 4:58 PM 09/05/2017 by allAgents

Complaints Procedure

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Last updated at 4:58 PM 09/05/2017 by allAgents

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Overall

Estate Agents Rankings

Letting Agents Rankings

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