• Katie Hobson
    Katie Hobson
  • Don Sharratt
    Don Sharratt
  • Clare Murphy
    Clare Murphy
  • Tina Entwistle
    Tina Entwistle
  • Rachel Parry
    Rachel Parry
Miller Metcalfe has been established for over 100 years and is one of the largest independent estate agents with a network of branches across the North-West. Our Worsley office is led by your personal agent Debra Amos, who is available 7 days a week. Debra has over 25 years experience in the industry, and is supported by a dedicated team who are committed to exceeding clients expectations at all times. As our experienced, highly trained staff know their local property market inside out, you can Read full description... rest assured that Miller Metcalfe will help you sell or rent your property quickly and at the right price.
Miller Metcalfe

One Penny Black Chambers,13-15 Barton Road Worsley
Cheshire
M28 2PD

0161 794 9798

Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
0 people found
this helpful
Katie is developing into an excellent letting agent. She's been my point of contact for almost 18 months now, and although we've had a few issues early on, she's now really starting to excel. She energetic, enthusiastic and when I raised the bar, she delivered. She's also really pleasant to deal with. Nice one Katie!...
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Comment on agent fees
average on agent's fees
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
Featured Review
0 people found
this helpful
Katie has been amazing from beginning to completion of moving into this property. She has been highly professional and has communicated to any emails and phone calls efficiently throughout the whole process. She has understood our situation and has made us feel comfortable and confident about our decision to move with all timelines met that were agreed. Thank you Katie for all your support, we are very happy here....
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Comment on agent fees
The agents fee's are average and no issue with the amount paid.
Was this helpful? Yes
Oct 14,2016
Minithumbup
By:
Oct 14,2016
Featured Review
1 people found
this helpful
All the staff who I dealt with from start to finish were super efficient, friendly and approachable. Fab service and price! Wild highly recommend the team and company and was completely happy with all aspects provided....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 03,2016
Minithumbup
By:
Oct 03,2016
Featured Review
0 people found
this helpful
I spoke with Clare Frequently and always kept me in the loop. Clare understood me and my frustration with the mortgage Lenders when they made an error and delayed the process. Clare frequently kept the sellers happy to avoid any disagreements that may of taken p[lace due to the delay. A very helpful and friendly branch....
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By: Andrea
Oct 03, 2016
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Hello, Ashley Thank you for your feedback, we are delighted that you are happy with our service and we have passed your comments on to Clare and the branch who helped you It has been our pleasure to look after you. Kind regards Andrea....
Sep 30,2016
Minithumbup
By:
Sep 30,2016
Featured Review
0 people found
this helpful
Good communication and friendly. Would recommended to other first time buyers. Excellent customer service and personal touch. We are delighted by the outcome and purchase of the property...
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Comment on agent fees
N/A
Was this helpful? Yes
By: andrea
Oct 03, 2016
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Hello, Graeme, Thank you so much for reviewing our service, we really appreciate it. I have passed on your comments to the team and we were delighted to be able to assist you, with your purchase. Kind regards Andrea....
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Absolute pleasure to deal with when purchasing my new property. The team is friendly, helpful open & honest. A ++++ I would definitely recommended these guys over the agents I contracted to sell my property who are located just a few shop doors away....
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Was this helpful? Yes
By: Andrea
Oct 03, 2016
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Hello, Paul Thank you for your feedback, it was our pleasure to be able to assist you in the purchase of your new property. I will forward your comments to the team and thank you very much for your kind words and your custom. Kind Regards Andrea....
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
Great service thank you very much - friendly personal and understanding staff moving went smoothly and staff kept in contact regularly...
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Comment on agent fees
good
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By: Amy
Sep 13, 2016
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Hello Mr and Mrs F, Thank you for your pleasant feedback. We are pleased to know our team met your expectations and was able to deliver you such amazing customer service. I will pass the comments on to Debra, Clare and the team. Thank you for choosing Miller Metcalfe, Amy.....
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
I cannot thank Katie enough for the truly professional , but also friendly and extremely pleasant way she dealt with my tenancy Application. It was a real pleasure to find someone so excellent, In an often maligned, profession. Thank you....
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Comment on agent fees
Not in a position to compare, so I would say fair.
Was this helpful? Yes
By: Amy
Sep 13, 2016
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Hello Geoff, We are pleased that Katie made your move such a smooth process. We appreciate all the feedback and i will pass your kind words on to Katie and the team. Thanks for choosing Miller Metcalfe, Amy.....
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Excellent service.Always helpful and courteous. Carried out the work as promised and on time. Would definitely recommend to others. Thank you Clare. We appreciate all you have done for us....
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Comment on agent fees
Average fees
Was this helpful? Yes
By: Natasha
Aug 23, 2016
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Thank you for taking the time to leave such positive feedback. I will pass the lovely message on to Clare and the team at Worsley. Thank you for choosing Miller Metcalfe and we wish you all the best.....
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Friendly, efficient and professional, Clare provided exceptional and personalised service for this (rather uncertain) first-time buyer. Always at the other end of the phone, Clare guided me through the process that is contemporary home-buying. I cannot thank Miller Metcalfe enough for going beyond expectations and guiding me to the threshold ('doorstep') of my home!...
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Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
An excellent experience of selling my house from start to finish. Rob was the initial contact and completed the valuation and then the preparation for sale, e.g. brochure. The house was on the market very quickly. Following being put on the market Clare was my main contact. Very quickly there were viewings, and I was informed of these taking place and the outcome / feedback from each viewing. For the first 2 weeks of this I was visiting family in Canada so the time difference (8 hours) made phon...
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Comment on agent fees
The fees were fair and appropriate and inline with another quote / valuation I got.
Was this helpful? Yes
Aug 09,2016
Minithumbup
By:
Aug 09,2016
0 people found
this helpful
Clare has been a rock through what has been a very difficult sale, contact has been excellent and she has always kept me informed and work hard on my behalf....
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Aug 01,2016
Minithumbdown
By:
Aug 01,2016
0 people found
this helpful
Katie replied quickly to my emails and calls, and always being polite. Viewings were accommodated well and to my preferred times most of the time....
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By: Natasha
Aug 01, 2016
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Thank you for taking the time to write a review for Katie. We wish you the best in your new home and thank you for choosing Miller Metcalfe. Kind regards, Natasha....
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Excellent service. Robs valuation and advice re service was clear and Clare has been very approachable and helpful right through the sales process....
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By: Natasha
Jul 04, 2016
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Thank you Anthony for taking the time to write a review for Worsley. I will pass on your lovely comments to the team. Thanks for choosing Miller Metcalfe. All the best, Natasha....
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Very helpful throughout the whole process. It was my first time buying and Katie helped me through it all. Kept me up to date via emails and phone calls on all stages of buying the property. Thank you very much...
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Comment on agent fees
Good
Was this helpful? Yes
By: Natasha
Jul 04, 2016
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Thanks Anthony for your lovely feedback. I will pass this on to Katie. Thanks for choosing Miller Metcalfe, we hope you love your new home. Kind regards, Natasha....
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
All staff were professional, courteous and efficient. Communication was good at all stages of the process. My purchase ran smoothly and was completed on time as agreed....
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Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
Very good teamwork getting us up and running with listing our property with frequent contact and good advice. All staff friendly and courteous. A lot more hands off with advice following this despite failing to sell. Lack of feedback for several viewings so hard to know what to change. Long single agent period 12 weeks + 4 weeks notice...
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Comment on agent fees
Same as other hight street agents
Was this helpful? Yes
By: Natasha
Jun 21, 2016
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Thank you for your feedback Graham. We do appreciate you taking the time to write a review. I will pass your comments on to the Worsley branch and please don't hesitate to contact us if you need any further assistance. Thanks Natasha....
Jun 17,2016
Minithumbup
By:
Jun 17,2016
0 people found
this helpful
Purely brilliant. Personable, warm, friendly and honest. Would certainly recommend to sell your house. Don got us over the asking price offers by the boat load. Clare is very efficient, helpful and would certainly recommend from a buyer or sellers perspective. We have viewed many houses with Miller Metcalce and they always follow up for feedback, very thorough and after some bad experiences with other agents, we wouldn't use anyone else....
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Natasha
Jun 17, 2016
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Hi Claire, Thanks for the lovely feedback, I will pass on your fantastic comments to Clare and Don. Have a great weekend. Natasha....
Jun 08,2016
Minithumbup
By:
Jun 08,2016
0 people found
this helpful
Miller Metcalfe were outstanding in handling the sale of my house for me, from the initial meeting and discussion to viewings (which were handled expertly by Don - all feedback I had was excellent!) to the whole sale and negotiation which was handled by Katie. She ensured that the whole process ran seemlessly and I was kept thoroughly informed. I could not recommend Katie, Don and the whole team more!...
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Comment on agent fees
Good - in line with all providers in the area.
Was this helpful? Yes
By: Jessica
Jun 08, 2016
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Hi Nina Thank you for choosing to sell with Miller Metcalfe and for this fantastic review of Katie, Don and the Worsley team. We would like to wish you all the best in your new home!....
May 19,2016
Minithumbup
By:
May 19,2016
0 people found
this helpful
Excellent communication made the process simple and straightforward. Katie was very professional and helpful in dealing with enquiries. Thank you....
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By: Jessica
May 19, 2016
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Hi Rick, Thanks for the fantastic review of Katie and the team at Worsley. On behalf of the team we wish you all the best in your new home!....
May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
The handling and processing of the sale was completed very professionally. Communication throughout was excellent. The initial appraisal was accurate and realistic. The follow up support and contact was very good, timely and just the right amount. They did what they said they would do and they did it very well indeed....
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Comment on agent fees
Appropriate for current market rates - I happen to believe estate agent fees though are too much, absolutely for what gets done.
Was this helpful? Yes
By: Jessica
May 16, 2016
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Hello Clive! Thank you for choosing to sell with Miller Metcalfe and for taking the time to leave this review. In terms of the agent fees, our rates are very competitive and our More as Standard package means you do not get charged extra for things like professional photography as this is included in the fee. We would like to wish you all the best in your new home! Thanks....
May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
Hassle free moving. Thankyou for always replying promptly to any enquiry I had regarding sale and purchase. From start to finish you made the whole process easy and everyone was willing to help. Nice personal touch thanks again...
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Comment on agent fees
competitive
Was this helpful? Yes
By: Jessica
May 16, 2016
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Hi Claire, Thank you for choosing to sell with Miller Metcalfe. We wish you all the best in your new home!....
May 13,2016
Minithumbup
By:
May 13,2016
0 people found
this helpful
We recently used Milker Metcalfe for th sales of two houses, one was my mum's who had passed away and the other our family home. All of the staff were helpful friendly and very supportive. They stated reasonable views when necessary and were realistic about the market at the time, which changed and fluctuated as the first sale was in 2015 and the second in 2016. The whole team are approachable and friendly and I felt I could trust them through what can be a very difficult and emotional time ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Jessica
May 13, 2016
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Hi Liz, Thank you for choosing to sell with Miller Metcalfe and for taking the time to leave this great review. Have a great weekend!....
May 13,2016
Minithumbup
By:
May 13,2016
0 people found
this helpful
Very polite and quick response. Pleasure to deal with. Will deal again with them in future. Thanks for your help...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jessica
May 13, 2016
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HI Elton, Thank you for taking the time to leave this fantastic review of Clare! We hope you have a great weekend!....
May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
We have sold 3 houses with Miller Metcalfe in the past 12 months. They all sold very quickly. We were particularly impressed with the Worsley Branch. Rob is very knowledgeable , honest and efficient. The other members of staff are pleasant, organised and keep you informed. I have recommended the Worsley branch to a number of friends....
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Comment on agent fees
I had an offer, which was a reasonable amount.
Was this helpful? Yes
By: Jessica
May 11, 2016
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Dear Cath, Thanks for choosing to sell through Miller Metcalfe and for leaving this fantastic review of our Worsley team. Have a great day!....
Apr 22,2016
Minithumbup
By:
Apr 22,2016
0 people found
this helpful
We used you based on local quick sales and a positive reputation and were not disappointed. Communication was always good and emails confirming viewings were helpful to allow us to make any necessary preparations. thanks...
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Comment on agent fees
Fees were fair - it would have been helpful to know that VAT would be added as it makes a big difference!
Was this helpful? Yes
Apr 12,2016
Minithumbup
By:
Apr 12,2016
0 people found
this helpful
Very good service throughout. Debra kept me constantly informed through a long protracted acquisition due to an unfortunate accident involving the vendor. The regular contact ensured the transaction stayed on track and the expectations of both me as a purchaser and the vendors were met....
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Comment on agent fees
Not applicable I was the purchaser.
Was this helpful? Yes
By: Jessica
Apr 12, 2016
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Dear Dallyg, thank you for this lovely review of Debra and the Worsley team. I am pleased we were able to keep you updated throughout the process. Don't forget to recommend us to your friends and family! All the best in your new home.....
Mar 03,2016
Minithumbdown
By:
Mar 03,2016
0 people found
this helpful
Not really a pleasant experience, made to run through hoops despite being a client that could validate our financial situation. This was only exasperated when we chose not to use any of the additional services that were offered such as FA and 'preferred' Solicitors....
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Comment on agent fees
N/a, we were Purchasers
Was this helpful? Yes
By: Jessica
Mar 03, 2016
View all comments (1)
Thank you for your feedback it is really important to us. I regret you feel your experience has not been a good one. Our Branch Manager Debra Amos would like the opportunity to discuss this with you if that would be convenient, please can you contact her on 0161 794 9798. We aim to deliver a high level of customer service at all times to both sellers and buyers and I assure you had you brought your concerns to us during your purchase I am confident we could have made your journey with us a ha....
Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
We purchased our house through this Miller Metcalfe branch in Nov 2015. We were very happy with the service and manner in which we were dealt with throughout the whole process. Though we spoke with several members of the team our main contact was with Rachel, who was great. We weren't the easiest of customers given that we were out of the country for 3 weeks prior to completion and had some delay issues with our solicitors - but Rachel was professional and courteous throughout. We were very happ...
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Comment on agent fees
We were happy with fees charged.
Was this helpful? Yes
By: Jessica
Feb 22, 2016
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Hi Helen. Thank you for this great review of Rachel and the Worsley team! Have a lovely day!....
Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
Rob is a great guy and of all the agents we had come to look at our property, he was the one that stood out. He was very positive and really wanted to sell our house. His experience and professionalism made it clear to us that Miller Metcalf was the choice for us. The house sold in 7 days...!...
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Comment on agent fees
The fees were very competitive
Was this helpful? Yes
By: Jessica
Feb 22, 2016
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Thank you for this fantastic review, be sure to recommend Rob and the team to your friends and family :)....
Feb 03,2016
Minithumbup
By:
Feb 03,2016
0 people found
this helpful
Rob Clayton came out to do a valuation for us the day after we had a valuation from another company. Rob came across very professional, but he also appeared knowledgeable of the area. What really made us choose Miller Metcalfe was he appeared honest and trustworthy, we never regretted the decision....
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Comment on agent fees
We were very happy with the fees.
Was this helpful? Yes
By: Rob Clayton
Feb 13, 2016
View all comments (1)
Thank you so much for your great feedback, we are delighted you chose as your agent and that we enabled to make the move over to Yorkshire where we wish you both every happiness in your new home.....
Feb 02,2016
Minithumbup
By:
Feb 02,2016
0 people found
this helpful
Excellent service provided by the Worsley team....As I currently reside in New Zealand the team had to provide a full service to any potential buyers and keep me in the loop. All this was provided with an extremely Professional service. Recommendations / feedback was provided on a regular basis to include improvements on the property from interested parties with numerous showings taking place. The feedback was honest and allowed me to evaluate the property accordingly. Regular contact was main...
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Comment on agent fees
Satisfactory
Was this helpful? Yes
Feb 01,2016
Minithumbup
By:
Feb 01,2016
0 people found
this helpful
Very helpful and accomodating. Was always there to help and guide. Answered and provided guidance to all my queries which i had as a first time buyer....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jessica
Feb 01, 2016
View all comments (1)
Hi Shona I am pleased your experience of being a first time buyer with the Miller Metcalfe team has been a good one. Good luck in your new home! Many thanks....
Feb 01,2016
Minithumbup
By:
Feb 01,2016
0 people found
this helpful
The sale had a number of complications along the way, none of which were the responsibility of the agents, who dealt with them in a competent, careful and attentive way. Good communication throughout, keeping in touch on a regular basis to inform me of the progress of the sale....
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Comment on agent fees
Very reasonable - the sale covered a long period and involved quite a bit of work.
Was this helpful? Yes
By: Jessica
Feb 01, 2016
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Hi Henry Thank you for this review and I am pleased you had a great experience selling your home with our Worsley team. Thanks again!....
Feb 01,2016
Minithumbup
By:
Feb 01,2016
0 people found
this helpful
As a former Conveyancing solicitor, I have dealt with a lot of Agents. Miller Metcalfe are by far the best. Rob came to value the property - friendly, professional, realistic and had done his research. Rachael was excellent during the transaction; patient and reliable and kept me up to date. At no time did Miller Metcalfe do anything to force the sale or cause any bad feeling. Far exceeded my expectations - I only wished I'd instructed them earlier....
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Comment on agent fees
I think the fees are probably market rate.
Was this helpful? Yes
By: Jessica
Feb 01, 2016
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Hi Lisa Thank you for this fantastic review of your local Worsley team and I am pleased we were able to exceed your expectations. Thanks again....
Areas covered
  • M27
  • M28
  • M30
  • M6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £59,500
  • Max: £378,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 5 0 20 0 11 2 1 1
Katie Hobson Katie Hobson
Property Manager
17 reviews

About Katie No description set View full profile
Don Sharratt Don Sharratt
Viewer
4 reviews

About Don No description set View full profile
Clare Murphy Clare Murphy
Negotiator
15 reviews

About Clare No description set View full profile
Tina Entwistle Tina Entwistle
Senior Sales Negotiator/Valuer
2 reviews

About Tina No description set View full profile
Rachel Parry Rachel Parry
0 reviews

About Rachel No description set View full profile

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Fees

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Last updated at 9:40 AM 29/11/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 9:40 AM 29/11/2016 by allAgents

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