• Chris Mayhew
    Chris Mayhew
  • Aidan Clapinson
    Aidan Clapinson
  • Tom Harman
    Tom Harman
  • Ellis Tarrant
    Ellis Tarrant
  • Heidi Ashford
    Heidi Ashford
  • Kofi Summerfield
    Kofi Summerfield
At Mayhew Estates we strive to ensure that our customer service and marketing strategies are the best there are. We pride ourselves on being friendly and approachable and always at hand to help. We understand that moving house is an extremely stressful time and it's our job to make sure the process runs as smoothly as possible. Mayhew Estates are totally independent, meaning we're not a part of a corporate machine. We employ experienced agents who live and work in the area so why not come and se Read full description...e us at the East Grinstead office to guarantee an excellent service.
Mayhew Estates

117 London Road East Grinstead
West Sussex
RH19 1EQ

01342 316 444

Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Recently brought a property and was very impressed with the professional service and speedy response to questions. The whole process was very smooth. I would be happy to use Tom and his team when I move on....
read full review
Was this helpful? Yes
Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
We recently sold our house via Mayhews in East Grinstead and could not fault the service we received which was first class. All the staff including Tom, Aiden, Kofi and Ellis were excellent in keeping us updated on the progress of the sale and finding us another buyer quickly when the first buyer pulled out. They always returned our calls. Thanks Mayhews for letting us move into our new dream home....
read full review
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
It wasn't hard to choose a specific STAFF MEMBER 1 as Tom is top of the game when it comes to helpfulness. On the first meeting with Tom both my husband and I knew this was the person we wanted to deal on the sale of our family home for 33 years. At all times he kept us up to date at every stage and if there was an issue then he would be there to answer any questions. This was one of the toughest decisions for us to make but Tom made it all run smoothly from start to finish. Member Staff 2 Ai...
read full review
Comment on agent fees
Fees were slightly higher than other local estate agents but would not have got the satisfaction of the whole move process
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
What an easy and, dare I say it, pleasurable experience. Tom Harman was my main point of contact throughout, he was extremely professional and knowledgeable. Tom was calm and decisive at times of stress during the process. He helped me with a listening ear and giving sound advice when things with my purchase seemed to be going awry. Tom's attention to my sale and purchase was above and beyond. It felt like a friend helping me out. Thank you so much Tom. I spoke to many of the staff th...
read full review
Comment on agent fees
Fees were a little higher than I wanted to pay but it was worth every penny. I this case you get what you pay for, excellence!
Was this helpful? Yes
Sep 24,2016
Minithumbup
By:
Sep 24,2016
0 people found
this helpful
My wife and I marketed our Apartment through the East Grinstead branch of Mayhew estates, after a friend of ours recommended them to us, and I must say after meeting Tom and seeing how professional he was and polite it made us feel as though we had chosen the right agents. Our sale had taken longer than normal for matters out of our hands but I cannot fault Mayhews for the keeping is informed and advice given. Every time I spoke to the Mayhews team, especially Tom an Ellis things were sorted out...
read full review
Comment on agent fees
Reasonable and fair for the extra effort given.
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Worked hard to advertise and market my home, with excellent photography, plenty of viewers and great communication throughout the whole process. Always on hand to give advice and guidance. I would highly recommend. I particuarly liked Tom and his work ethic!...
read full review
Comment on agent fees
Fees are fair considering the effort that was put in to advertise and sell my home !
Was this helpful? Yes
Sep 14,2016
Minithumbup
By:
Sep 14,2016
0 people found
this helpful
My Wife and I have been dealing with Tom at Mayhews since '08 and have had several successful sales through him over the years. I therefore didn't hesitate to see if he still worked there for the sale of our rental property recently and was relieved to find that he was, as his professionalism is now a known quantity. I believe he is now a Director which is no surprise as I have always found him incredibly intelligent, friendly, efficient and competent at getting the job done with minimal fuss. H...
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
this helpful
Managed to get our house on the market and sold within two days which was impressive. Helped us through a stressful move and generally very pleased with the service received. My only niggle is often calls would not be returned or I would be emailed rather than called back....
read full review
Comment on agent fees
Fees could always be lower, but they were competitive so can't complain.
Was this helpful? Yes
Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
this helpful
Managed to get our house on the market and sold within two days which was impressive. Helped us through a stressful move and generally very pleased with the service received. My only niggle is often calls would not be returned or I would be emailed rather than called back....
read full review
Comment on agent fees
Fees could always be lower, but they were competitive so can't complain.
Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
From the start Tom was incredibly helpful and fully explained the process, as well as patiently answering our questions and reassuring us throughout. As first-time buyers this was invaluable as it gave us confidence and peace of mind. Moreover when we were coming to the end and encountering some delays or minor setbacks Tom was helpful in being the meeting point between legal teams and speeding us over the speed bumps....
read full review
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
this helpful
Whilst Matthew set the wheels in motion, Ellis took on most of the work. Both members of staff were extremely polite, efficient and Ellis kept me informed of the day to day. I found it a smooth transition from start to finish. I would happily recommend Mayhews....
read full review
Comment on agent fees
Good -.we were given a fair offer as the house had been purchased through Mayhews 8 years ago.
Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
superb service. Tenacious , reassuring, and competent . These guys know their business and are polite and able . really happy with their efforts to sell a difficult property...
read full review
Comment on agent fees
fair and appropriate
Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
Ellis was very patient with us. He kept us informed at all times thoughout the purchase of the property and is asset to your team....
read full review
Was this helpful? Yes
Jul 01,2016
Minithumbup
By:
Jul 01,2016
0 people found
this helpful
These two guys are really great. They left nothing undone when it came to great customer service and always went the extra mile. Thank you....
read full review
Comment on agent fees
No comment
Was this helpful? Yes
Jun 29,2016
Minithumbup
By:
Jun 29,2016
0 people found
this helpful
Ellis Tarrant has been excellent throughout the entire process of selling our house and buying a new property. Professional, polite and friendly at all times, exactly the perfect person you want to be dealing with when you are working with an estate agent. Would highly recommend....
read full review
Was this helpful? Yes
Jun 06,2016
Minithumbup
By:
Jun 06,2016
0 people found
this helpful
A great estate agency who changed my view of the trade. Mayhews at East Grinstead are the most professional people I've dealt with..... I would especially like to thank Tom and Ellis who were a pleasure to deal with.......
read full review
Comment on agent fees
Very Good
Was this helpful? Yes
Jun 03,2016
Minithumbup
By:
Jun 03,2016
0 people found
this helpful
Mayhew's handled the sale extremely professionally, efficiently were great with communications. I would especially like to thank Aidan and Ellis who were a pleasure to deal with....
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 23,2016
Minithumbup
By:
May 23,2016
0 people found
this helpful
I have found that a very professional approach has been sustained at all times and all my requests were resolved quickly and efficiently. Phone calls were always dealt with and I was always kept in the loop....
read full review
Comment on agent fees
Good
Was this helpful? Yes
May 18,2016
Minithumbup
By:
May 18,2016
0 people found
this helpful
From start to finish Aiden has helped in every way possible, he has constantly updated of any changes and was honest and impartial when we were putting in our various offers, excellent work!!...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
May 12,2016
Minithumbup
By:
May 12,2016
0 people found
this helpful
Both Ellis & Aidan were always so helpful. I contacted them daily regarding our sale and move and they always telephoned me back and tried to give me a positive answer. If not the case, they would always call me back with an answer....
read full review
Comment on agent fees
The fees that are charged are average for the market and area
Was this helpful? Yes
May 09,2016
Minithumbup
By:
May 09,2016
0 people found
this helpful
Very friendly and always professional sounding over the phone. Nice to talk to on show rounds. However, did not feel able to trust anyone as 'stories' we're always different and excuses given weren't the same. Therefore, I never felt sure I was being told the truth. In addition, some miscommunication towards the end of sale, but this was also the other party's responsibility. Phone calls were generally always returned and things promised were delivered. Emails were also responded to well and i...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Apr 26,2016
Minithumbup
By:
Apr 26,2016
0 people found
this helpful
Aidan Clapinson looked after our long winded house sale from the original valuation right through until completion almost 10 months later. Through no fault of the agents, our sale turned into a bit of a nightmare but Aidan kept our spirits up with his professional and positive approach throughout the whole process....
read full review
Comment on agent fees
The fees charged were competitive in a town where there are a lot of agents.
Was this helpful? Yes
Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
excellent service Tom kept me informed all through the process and he was polite and diligent I would highly recommend Tom...
read full review
Comment on agent fees
The fees were agreed in advance and they were fair
Was this helpful? Yes
Mar 04,2016
Minithumbup
By:
Mar 04,2016
0 people found
this helpful
Very helpful and kept us informed as things progressed. We appreciate it is not always easy to deal with solicitors. We acknowledge the effort it took you all to arrange so many people to visit the property on the Open Day. Many thanks all round....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Having initially listed my property with my lettings company I had to remove the property from their books through lack of activity. I selected Mayhew, as a local East Grinstead company, and within 10 days of listing the property they had received 2 offers. I accepted the second and since then the firm has kept me fully informed of progress through their excellent website. All staff members have been courteous and efficient and have made selling a virtually stress free process....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 01,2016
Minithumbup
By:
Feb 01,2016
0 people found
this helpful
Mayhew Estates East Grinstead were fantastic throughout my time trying to purchase a property. I am very happy with the property I have just exchanged on. Tom Harman has been excellent throughout and Ellis Tarrant extremely helpful too. A very professional, fair and supportive Estate Agents who know the area well and have great local knowledge....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Jan 25,2016
Minithumbup
By:
Jan 25,2016
0 people found
this helpful
I could not recommend the service received from Mayhew Estates any more highly! We mad the decision to list our property about lunchtime on a Monday, Aidan visited us to value the property the very next day, we had viewings booked for the Wednesday and by 11.00 on the Thursday morning our property was sold at full asking price! Whilst the early stages of the sale was very very fast, the legal side of the transaction hit a few issues. Ellis and Aidan were in constant contact with us, the solic...
read full review
Comment on agent fees
Mayhew's Estates achieved a full asking price offer for us in less than 48 hours of listing, and had about 3 months of constant communication and chasing the sale. For what it cost us the level of service and time given to our sale, I couldn't find a single fault with the fees!
Was this helpful? Yes
Jan 20,2016
Minithumbup
By:
Jan 20,2016
0 people found
this helpful
Very helpful and informative. Well organised team. Could email or text after hours and would always have a reply. Always on hand for any questions/queries....
read full review
Comment on agent fees
Fees are good
Was this helpful? Yes
Dec 29,2015
Minithumbup
By:
Dec 29,2015
0 people found
this helpful
Ellis is a brilliant estate agent. In no way forceful and very accommodating in our requirements. Extremely polite and upbeat in all communications. Not once did we feel hassled or rushed but were kept up to date when needed. Tom was very helpful and again extremely polite and accommodating. Would happily use Mayhews again in either selling or buying and would recommend to friends and family. Both Tom and Ellis have made this experience extremely pleasant and stress free and for that, we canno...
read full review
Was this helpful? Yes
Dec 16,2015
Minithumbup
By:
Dec 16,2015
0 people found
this helpful
Very courteous and professional service from start to finish. We appreciated the support we received with moving the sale on, contacting our buyers and their solicitors on our behalf. The quality of the sales brochure enabled the house to be marketed effectively. Tom ensured that we got the best price possible. Thank you....
read full review
Was this helpful? Yes
Areas covered
  • Uckfield
  • East Grinstead
  • Godstone
  • Felbridge
  • Hartfield
  • Sharpthorne
  • Dormansland
  • Lingfield
  • West Hoathly
  • Crawley Down
  • Turners Hill
  • Forest Row
  • Ashurst Wood
  • Edenbridge
  • Cowden
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £31,000
  • Max: £775,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 38 0 15 0 0 0
Chris Mayhew Chris Mayhew
3 reviews

About Chris Chris started his career in estate agency in the 1990s, working for a well-respected firm of estate agents in Wimbledon. Later that decade he managed various firms throughout Surrey and Sussex and in View full profile
Aidan Clapinson Aidan Clapinson
Sales Manager
15 reviews

About Aidan Aidan has worked with Mayhews since 2010. He grew up and lives in East Grinstead and is studying for his Guild of Professional Estate Agent associate qualification. He has a wonderful way with his cli View full profile
Tom Harman Tom Harman
Director
34 reviews

About Tom Thomas is the Director at our East Grinstead branch - he is a success story of the training and development Mayhews offer. Tom is a member of the N.A.E.A and strives to deliver exceptional standards. View full profile
Ellis Tarrant Ellis Tarrant
Senior Sales Negotiator
19 reviews

About Ellis Ellis is our rising star, and we are really proud to have him as part of the East Grinstead team. His customer service skills are exceptional and his ability to match the buyer with the right property View full profile
Heidi Ashford Heidi Ashford
Lettings
6 reviews

About Heidi Heidi has been working in Estate Agency for more than 15 years, mainly London. Having worked in many positions across the sector, she brings a wealth of experience to the role. She has a strong backgr View full profile
Kofi Summerfield Kofi Summerfield
Sales Negotiator
1 reviews

About Kofi Kofi Summerfield has lived in East Grinstead for all his life, and this means he has a fantastic ability to offer his local knowledge to both buyers and sellers. He is a very motivated individual, and View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry



.