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    Philip Wakefield
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Martin & Co

2 St. Thomas Street Weymouth
Dorset
DT4 8EW

01305 775504

May 28,2014
Minithumbdown
By:
May 28,2014
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Atrocious service from start to finish. Every time there was a problem, it took 6 months plus to remedy despite promises that it would be dealt with. The manager appears to believe that, due to his eloquence, he can palm you off with any old impressionistic flam flam that admonishes his office of responsibility or blame. He appears also to believe that us commoners will buy anything told to us in a middle-england accent Issue 1 ¢â‚¬â€œ cold tap in bathroom not working ¢â‚¬â...
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Mar 19,2013
Minithumbdown
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Mar 19,2013
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"AVOID MARTIN & CO IN WEYMOUTH!!!!!!!!!!!!!" This is the worst service EVER!! 1) our tenant reported a problem (a damp patch) in the ceiling and the Estate Agent never dealt with it even though she was insisting it was getting worse and it was becoming a leak. They sent some one too late and then they said we would have to pay for some repairs. Thankfully the tenant had plenty of emails to prove the Agency\'s negligence and at the end the owner of the Agency admitted their fault a...
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What agent could do to change your mind?
This is the worst service EVER!! 1) our tenant reported a problem (a damp patch) in the ceiling and the Estate Agent never dealt with it even though she was insisting it was getting worse and it was becoming a leak. They sent some one too late and then they said we would have to pay for some repairs. Thankfully the tenant had plenty of emails to prove the Agency\'s negligence and at the end the owner of the Agency admitted their fault and that they would pay for the damage... at the end they charged us for the costs (they say it was a mistake and that they would refund us) ...we were waiting for over 2 months and many emails to finally get paid. 2) They passed our spare keys to a decorator and never got them back (the decorator still has them after 2 months!) 3) Payments not going in on time; 4) The lovely tenant struggling to communicate with them; 4) They dont visit our property to check that everything is going fine; 5) ETC, ETC, ETC The only thing they\'re good at is at charging us the 10% management fee every month...
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Oct 22,2012
Minithumbup
By:
Oct 22,2012
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Thought I would write a quick note regarding the service we get from Martin & Co - it is excellent! Chatting with my partner yesterday, I commented upon how the agency had continued to get better and better during the five years we have used the agency to manage our properties, which is a testament to their staff training regime. Then I thought - well I should tell Phil - I am quick enough off the mark if ever things are not going to plan! So thank you!...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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