97% sales valuation accuracy
98% sales fee satisfaction
We have an outstanding collection of awards from allAgents, the UK's largest customer review website for the property industry. Not only are we bestowed with a clean sweep of Gold, Silver and Bronze in the 'People Awards' for our team, but we also hold gold awards for 'Best Agent in ...
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We have an outstanding collection of awards from allAgents, the UK's largest customer review website for the property industry. Not only are we bestowed with a clean sweep of Gold, Silver and Bronze in the 'People Awards' for our team, but we also hold gold awards for 'Best Agent in RH12' and 'Best Agent in Horsham', for 9 consecutive years.
We are hugely proud to be of this continual standard of service to the Horsham district.
After over 875 reviews on Google and allAgents, we are very proud of our consumer feedback on our award-winning service.
We are hugely proud to be of this continual standard of service to the Horsham district.
After over 875 reviews on Google and allAgents, we are very proud of our consumer feedback on our award-winning service.
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Latest Reviews
Featured Review
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reviewed by 'Karen'
Featured Review
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reviewed by 'Jessica'
Featured Review
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reviewed by 'Bob'
Featured Review
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reviewed by 'Alison Carre'
Featured Review
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reviewed by 'M&V'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £36,750 | £5,175,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 338 | 9 | 134 | 4 | 3 | 2 |
Areas covered
- RH12
- RH13
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Apr 04,2018
Apr 04,2018
0
people found
this helpful
this helpful
We are so pleased we chose Guy and Jacob to handle the sale of my late Mother's flat. It may have been a small sale by their standards but the service was exceptional. They were always there pushing the sale along and keeping us well ...
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Comment on agent fees
Competitive
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Mar 27,2018
Mar 27,2018
0
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this helpful
Guy, Jacob and Tasha were always at the end of the phone or quick to respond to email enquiries. A real personal touch and great experience from start to end of the sale of our property and our onward purchase. Very pleased with the service ...
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Mar 18,2018
Mar 18,2018
0
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this helpful
Fantastic service . Prompt feedback following viewings .Organised, punctual & trustworthy. The staff are Friendly & professional .
We were pleased from service provided....
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Mar 15,2018
Mar 15,2018
0
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this helpful
We received excellent attention and service at all times. Both Jacob and Guy always displayed positivity and anything that needed attention was dealt with promptly. They paid attention to the details of the property and made every effort to effect an early sale. We were ...
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Comment on agent fees
The fees were good
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Mar 13,2018
Mar 13,2018
0
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First time selling and Guy, Jacob and Natasha made it so easy. They were quick to get several viewings and it sold in no time! Thank you very much!...
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Mar 12,2018
Mar 12,2018
0
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I wouldn't hesitate to recommend Jacob from the Horsham branch. He answered all my calls and emails quickly and in a professional manner. He made the process very easy and straight forward and I would definitely go to him in the future for buying or ...
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Mar 07,2018
Mar 07,2018
1
people found
this helpful
this helpful
I would like to thank Jacob, Guy and Natasha for their helpfulness and professionalism during the sale of my property. I was selling and buying at the same time for the first time and they were very helpful in making sure all the ends were ...
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Comment on agent fees
Fees reasonable, in line with other agents in the area.
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Mar 06,2018
Mar 06,2018
0
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this helpful
Mansell McTaggart acted for the vendor for the property I was purchasing. Throughout the time I dealt with them they kept me informed of the process on a very regular basis and acted professionally and courteously at all times....
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n/a
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Mar 06,2018
Mar 06,2018
0
people found
this helpful
this helpful
The service I received was excellent, particularly whilst selling my property. I left it all to Mansells and I carried on my daily life. They arranged the viewings, did the viewings and fed back within a good timescale; I felt involved whilst selling. My constructive ...
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Comment on agent fees
Seem Ok comparatively, the agents worked hard for their fees.
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Mar 05,2018
Mar 05,2018
0
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They kept me informed and were nice and friendly to deal with. No complaints about the service or the personnel....
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Mar 05,2018
Mar 05,2018
0
people found
this helpful
this helpful
Spoke to Guy before instructing this agent and found him well informed and knowledgeable. Wanted a straight talking agent without the usual hot air which was refreshing to find in Guy. The property had been on with another agent in the town that was non-responsive ...
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Comment on agent fees
The fees are about the same as the rest of the agents in the town.
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Mar 03,2018
Mar 03,2018
0
people found
this helpful
this helpful
I was purchasing a property in Horsham for my father to be nearby. We found a Bungalow that fitted the bill and the selling agents were Mansell Mctagart, which by coincidence meant that 3 generations, ourselves, my son and my father have all purchased through MM. ...
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Comment on agent fees
Purchase only.
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Yes
Mar 02,2018
Mar 02,2018
0
people found
this helpful
this helpful
We found Guy Bateman to be a hugely professional person who was courteous and always eager to help us along quite a difficult journey. He has trained his staff also to be impeccably good mannered and helpful. We would have no hesitation in recommending Mansell ...
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Comment on agent fees
Excellent fee structure
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Mar 02,2018
Mar 02,2018
0
people found
this helpful
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Our house sale fell through twice with different agents. Guy and Jacob were party to this year of frustration as our onward purchase was through them and despite not being their responsibility, they did much of the leg work both times. Eventually having been let ...
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Comment on agent fees
Very reasonable considering the amount of work this estate agents do actually do, compared to others who charge much more for doing nothing.
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Mar 01,2018
Mar 01,2018
0
people found
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We have sold many houses over the years with very little difficulty, so I suppose it was only a matter of time before we had a problem â and this was it!
We appointed Mansell McTaggart (a very good move on our part as it turned ...
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Comment on agent fees
Very reasonable for the work they did
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Feb 28,2018
Feb 28,2018
1
people found
this helpful
this helpful
When we first put our house on the market, we chose Mansell McTaggart in Horsham. What a mistake.
The issue wasn't the fact that we only had 4 viewings in 5 weeks - although the company we changed to managed 23 in 7 weeks. The main issue was that ...
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Comment on agent fees
We only had to pay for the photography.
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Mar 01, 2018
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(1)
Dear Andrew & Susie,
Thank you for taking the time to give feedback and I am sorry that your experience of our service was not more positive. We pride ourselves on providing the very best customer experience and on the recognition that we have received as a result, which has led to us being awarded the gold award in Horsham by allAgents.co.uk for the last 3 years.
The four viewings that we arranged in the five weeks that we were given to market your home were all of the highest quality. T ...
Feb 21,2018
Feb 21,2018
0
people found
this helpful
this helpful
Jacob and Guy at Mansell Mctaggart in Horsham were excellent. They are both very professional and passionate about their work. They helped us sell our home in a difficult market and managed to obtain a good price within a quick timeframe. When our sale hit ...
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Feb 05,2018
Feb 05,2018
0
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I couldn't recommend Mansell McTaggart enough. Jacob Rafferty in Horsham is an asset to the company, as well as Guy Bateman. They approached the sale of my property as if they were selling their own. Professional and eager as well as friendly and proactive from ...
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Jan 30,2018
Jan 30,2018
0
people found
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My experience with Mansell McTaggart has been an entirely positive one. I found them to be efficient, effective, pro active and personable from start to finish.
Jacob particularly has been outstanding- the driving force behind my purchase and to some extent my sale ( which was ...
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Comment on agent fees
N A
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Jan 14,2018
Jan 14,2018
0
people found
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this helpful
The service received from Guy and his team (Jacob and Natasha) during our house sale was second to none. They are good honest people who we enjoyed working with. We had a slow start due to difficult market conditions and we weren't the easiest of ...
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Comment on agent fees
Fee was in line with other high street estate agents, 1% plus VAT. Yes you can get cheaper online and if your home is in a prime location, sensibly priced, markets are strong and you have the time to manage the sale you can save a few grand online but if you want to ensure a smooth sale without all the hassle the high street agent is the way to go.
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Jan 02,2018
Jan 02,2018
0
people found
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this helpful
Guy, Jacob and Natasha at Mansell McTaggart made what turned out to be a stressful and complicated house sale much easier for us. We really valued their hard work and regular communication and their perseverance to complete the sale was outstanding! This was our first ...
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Comment on agent fees
Good
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Yes
Dec 18,2017
Dec 18,2017
0
people found
this helpful
this helpful
Great team of people and throughout my sale happy to take calls and sort any problem rapidly really helpful will use again....
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Comment on agent fees
They are a standard fee price.
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Dec 18,2017
Dec 18,2017
1
people found
this helpful
this helpful
Buying through Mansell McTaggart was easy for us and they were helpful and chased information to speed along the purchase for us and made viewing at the property when requested.
We are also chased for a lot to get to completion and when we were ...
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Comment on agent fees
N/A
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Dec 13,2017
Dec 13,2017
0
people found
this helpful
this helpful
Guy, Jacob and Natasha did a fantastic job in looking after me during the sale of our house. They were at all times cheerful, sensitive to the situation and organised. they made sure that everyone was kept informed at all times and chased up all ...
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Comment on agent fees
A very fair price for the complexity of the transaction
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Nov 17,2017
Nov 17,2017
0
people found
this helpful
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We mainly dealt with Jacob Rafferty when purchasing our property. We had both viewings with him and he was excellent. We had viewed several properties in Horsham and other areas of Sussex with various estate agents before looking at the house we eventually purchased. Out ...
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Comment on agent fees
N/A as we were purchasing a property
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Nov 08,2017
Nov 08,2017
0
people found
this helpful
this helpful
All the staff at Mansell McTaggarts Horsham branch have been very courteous and informative. Guy saw the potential of our property and marketed it correctly. I liked that all the staff viewed our property with us before showing it to potential purchasers. this way they ...
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Comment on agent fees
The fees were slightly lower than other agents we looked at and I feel they did more then other would off. They were worth the money.
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Nov 02,2017
Nov 02,2017
0
people found
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Guy & Jacob were excellent from start to finish with our house sale. I would highly recommend using the Mansell McTaggart branch in Horsham if you are buying or selling in the area. They are both polite and courteous. We had a few bumps along the ...
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Comment on agent fees
Feed were reasonably priced compared to other estate agents in the area.
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Nov 01,2017
Nov 01,2017
0
people found
this helpful
this helpful
Guy and Jacob have helped no end with chasing solicitors, keeping us informed and have communicated with the seller effectively. They were obviously keen to have any issues resolved and this was inline with our interests also....
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Comment on agent fees
N/A we're buyers
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Nov 01,2017
Nov 01,2017
0
people found
this helpful
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The guys at Mansells were really professional and patient with me. I am pleased with the whole service from start to finish and wouldn't hesitate to recommend them....
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Comment on agent fees
Average
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Yes
Nov 01,2017
Nov 01,2017
0
people found
this helpful
this helpful
Very professional and helpful throughout the whole sale process of our property.
Very proactive in chasing the buyers apathetic solicitor enabling the sale to go through within a reasonable timescale....
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Comment on agent fees
Indifferent. 1% is the market average.
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Last updated at 9:30 AM 10/05/2022 by allAgents
Best Estate Agent in Horsham 
