“Excellant customer service...”
5 Star Review
May 05,2019
By:
'M'
May 05,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LS14
Lettings (as a Landlord)
Postcode: LS14
0
people found
this helpful
As a landlord with a full time job and little free time, I rely on Manning Stainton Lettings to manage my properties and cannot praise Ketan Patel highly enough. He is very polite, efficient and conscientious in his duties. If there is a problem he ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I'm not going to give manning Stainton a good review ......”
5 Star Review
May 03,2019
By:
'Daniel'
May 03,2019
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: No
Postcode: LS14
Lettings (as a Tenant)
Rent PCM: £595
Postcode: LS14
0
people found
this helpful
I'm not going to give manning Stainton a good review as they were rude to myself and my partner, talking about us while still on the phone, forgetting to put us on hold.
However K, who was our property manager, after launching a complaint with ...
read full review
Comment on agent fees
High fees compared to my previous agents.
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
May 01,2019
By:
'Victoria'
May 01,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS11
Lettings (as a Tenant)
Postcode: LS11
0
people found
this helpful
Chelsey was really quick to answer my questions, friendly and professional. Made something confusing to me really easy thank you...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Apr 28,2019
By:
'Ben'
Apr 28,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: L28
Lettings (as a Tenant)
Postcode: L28
0
people found
this helpful
Excellent service from Chelsey Illingworth. Rapid, polite and professional responses to emails. All queries have been resolved very quickly. Overall very satisfied with the service....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Chelsea is always great to speak to and gets things done efficiently and professionally....”
5 Star Review
Apr 27,2019
By:
'Kas'
Apr 27,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS8
Lettings (as a Tenant)
Postcode: LS8
0
people found
this helpful
Chelsey is friendly, polite and very efficient . She gets things done straight away, ie repairs. She is a very reliable agent and I'm happy with she service she provides. A true gem for Manning Stainton!...
read full review
Comment on agent fees
Great
0
people found
this helpful
Was this helpful?
Yes
4 Star Review
Apr 26,2019
By:
'Cath'
Apr 26,2019
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: Yes
Postcode: LS17
Lettings (as a Tenant)
Rent PCM: £675
Postcode: LS17
0
people found
this helpful
Chelsey has been very helpful, be it by email or even a phone call when I'm rushing about. Quick to resolve any issues raised and understands my concerns when raised. Very approachable. Thank you...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Helpful and Efficient...”
5 Star Review
Apr 24,2019
By:
'Keiran'
Apr 24,2019
Services: Lettings (as a Landlord)
Rent PCM: £775
Would you recommend?: Yes
Postcode: LS13
Lettings (as a Landlord)
Rent PCM: £775
Postcode: LS13
0
people found
this helpful
I found Kim and Sharron very helpful. My property was let within a month of being listed and they took care of all the organisation and preparation for the new tenants. I have no hesitation in recommending them to help let your property....
read full review
Comment on agent fees
Introduction only fee. Acceptable market rate.
0
people found
this helpful
Was this helpful?
Yes
“Really took the pressure off me...”
5 Star Review
Apr 24,2019
By:
'426'
Apr 24,2019
Services: Property Management
Rent PCM: £700
Would you recommend?: Yes
Postcode: LS4
Property Management
Rent PCM: £700
Postcode: LS4
0
people found
this helpful
Did a great job - got my house up to scratch and let much quicker than I expected, with minimum input from me.Definitely recommended....
read full review
Comment on agent fees
Don't have a lot to compare to, but seem reasonable to me.
0
people found
this helpful
Was this helpful?
Yes
4 Star Review
Apr 23,2019
By:
'Mrs'
Apr 23,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LS6
Lettings (as a Landlord)
Postcode: LS6
0
people found
this helpful
I really liked access to a landlord tracker and amount of communication I have had during the letting proceeds. There were some minor point that needs addressing but overall friendly, reliable and professional service from Halima, thank you...
read full review
Comment on agent fees
I think the fee was fair
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Apr 19,2019
By:
'Shoaib'
Apr 19,2019
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: LS17
Lettings (as a Landlord)
Rent PCM: £850
Postcode: LS17
0
people found
this helpful
I just want to express my gratitude for Halima Hussain the way she handled the whole tenancy process - kept me informed on every step. She is very polite, courteous, helpful and highly professional.
Thank you, Halima for your time and effort. I wish you ...
read full review
Comment on agent fees
Charges are reasonable
0
people found
this helpful
Was this helpful?
Yes
“Promptly informing me through the progress....”
5 Star Review
Apr 18,2019
By:
'Behzad'
Apr 18,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LS5
Lettings (as a Landlord)
Postcode: LS5
0
people found
this helpful
I have been updated and informed step by step with very friendly attitude of Halima Hussain through this letting our property progress.
Thank you...
read full review
Comment on agent fees
Reasonable
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Apr 17,2019
By:
'brian'
Apr 17,2019
Services: Lettings (as a Landlord)
Rent PCM: £675
Would you recommend?: Yes
Postcode: LS13
Lettings (as a Landlord)
Rent PCM: £675
Postcode: LS13
0
people found
this helpful
As as always an efficient reliable and trustworthy service. Kimberley and Kay kept me up to date with progress throughout the process....
read full review
Comment on agent fees
acceptable
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Apr 13,2019
By:
'Samantha'
Apr 13,2019
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: LS28
Lettings (as a Landlord)
Rent PCM: £950
Postcode: LS28
0
people found
this helpful
Halima gave an excellent professional service. I particularly valued the advice, sharing experiences of past tenant situations to give me lots of information so that I could make informed decisions....
read full review
Comment on agent fees
.
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Apr 12,2019
By:
'Lauren'
Apr 12,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS27
Lettings (as a Tenant)
Postcode: LS27
0
people found
this helpful
Chelsey was absolutely amazing in helping me today! She was in constant contact and did everything she could to resolve the boiler issue!!!
I truly appreciate what you did for us and it's nice to know we have her as our point of contact....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Friendly, responsible and polite....”
5 Star Review
Apr 09,2019
By:
'Sadaf'
Apr 09,2019
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: Yes
Postcode: LS17
Lettings (as a Tenant)
Rent PCM: £725
Postcode: LS17
0
people found
this helpful
Halima is professional, friendly and polite. I really liked the way she was polite and friendly on the phone. This quality of being approachable is great as it gives confidence to the customers, as the feel that they are well looked after....
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Apr 05,2019
By:
'TC'
Apr 05,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LS28
Lettings (as a Landlord)
Postcode: LS28
0
people found
this helpful
I was extremely happy and impressed with the professional service provided by Kay at Manning Stainton during the letting process of our property. She kept me informed at all times and responded quickly to my emails....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Good friendly service...”
5 Star Review
Apr 03,2019
By:
'Quy'
Apr 03,2019
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: LS17
Lettings (as a Tenant)
Rent PCM: £850
Postcode: LS17
0
people found
this helpful
Halima and Joanne who I spoke with provided a friendly service that helped us navigate the application process and secure our first home together (we'd literally viewed hundreds online and this was by far our preferred choice). Thank you!...
read full review
Comment on agent fees
Easy enough to understand, some other agents we viewed had quite complicated tariffs.
0
people found
this helpful
Was this helpful?
Yes
4 Star Review
Apr 02,2019
By:
'Jeff'
Apr 02,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LS17
Lettings (as a Landlord)
Postcode: LS17
0
people found
this helpful
Francesca has been managing our property in Leeds for the past few years, and has made a very good job of it. She is always helpful dealing with our tenants enquiries, keeping calm whilst being in the middle between me as landlord and the tenants ...
read full review
Comment on agent fees
Fair
0
people found
this helpful
Was this helpful?
Yes
“Agent Feedback-Chelsey Illingworth...”
4 Star Review
Mar 29,2019
By:
'Deborah'
Mar 29,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS17
Lettings (as a Tenant)
Postcode: LS17
0
people found
this helpful
Chelsey has recently taken over property management of our building and has been responsive and timely in addressing any issues when approached....
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Mar 28,2019
By:
'Rach'
Mar 28,2019
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: WF3
Lettings (as a Tenant)
Rent PCM: £750
Postcode: WF3
0
people found
this helpful
I always get a quick response to my enquiries, issues with the property. Nothing is too much trouble and always gets resolved...
read full review
Comment on agent fees
£60 for renewal fee is quite high compared to my previous ones but still not too bad
0
people found
this helpful
Was this helpful?
Yes
“Great Customer Service...”
4 Star Review
Mar 28,2019
By:
'Venu'
Mar 28,2019
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: LS28
Lettings (as a Tenant)
Rent PCM: £850
Postcode: LS28
0
people found
this helpful
Kimberley and Kay have made my house move so easy. They pay high attention to the customer and they have helped me throughout the process. Very transparent and kept me informed well about the process. Can't thank Kimberley and Kay enough. A big thank you!!!...
read full review
Comment on agent fees
Bad - I feel the fees is a bit high
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Mar 28,2019
By:
'Shell'
Mar 28,2019
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: LS10
Lettings (as a Tenant)
Rent PCM: £700
Postcode: LS10
0
people found
this helpful
Helpful and got my issues sorted promptly. Fast emailing and communicaticing between myself and landlady. Very understanding glad to have her help...
read full review
Comment on agent fees
Bad shouldn't need to pay to renew when already paid deposit
0
people found
this helpful
Was this helpful?
Yes
4 Star Review
Mar 26,2019
By:
'PaulT'
Mar 26,2019
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: Yes
Postcode: LS18
Lettings (as a Tenant)
Rent PCM: £695
Postcode: LS18
0
people found
this helpful
In so far the letting process has been smooth and communication via email is simple and to the point. It's always easy to reach an agent by the telephone and the team are friendly and approachable. Generally a positive experience....
read full review
Comment on agent fees
Fairly reasonable and competitive.
0
people found
this helpful
Was this helpful?
Yes
“A positive end to a rocky start...”
5 Star Review
Mar 25,2019
By:
'Miss'
Mar 25,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS26
Lettings (as a Tenant)
Postcode: LS26
0
people found
this helpful
Gaining my property wasn't great at the beginning... I didn't feel like I was given much information.
At my viewing the agent said she did have some paperwork however she had viewing before mine so she gave it to them...Therefore I was left out ...
read full review
Comment on agent fees
I don't think anyone likes agent fees in general. Off the top of my head I think the fees were about £200 - the highest fees I have paid in renting in roughly 5 years.
0
people found
this helpful
Was this helpful?
Yes
“Review - Chelsey Illingworth...”
5 Star Review
Mar 22,2019
By:
'Joe'
Mar 22,2019
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: Yes
Postcode: LS27
Lettings (as a Tenant)
Rent PCM: £475
Postcode: LS27
0
people found
this helpful
I have lived in an apartment for just short of 3 years. For all the time I've lived there Chelsey has always looked after me and has been brilliant. Any issues I've had (Which were very little) Chelsey has always dealt with them straight away and ...
read full review
Comment on agent fees
I have no issues whatsoever
0
people found
this helpful
Was this helpful?
Yes
“Really helpful and speedy service...”
5 Star Review
Mar 20,2019
By:
'Charlotte'
Mar 20,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS7
Lettings (as a Tenant)
Postcode: LS7
0
people found
this helpful
Sharron has been really helpful and the turnaround times for us submitting an application to this being processed and approved have been extremely quick....
read full review
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Mar 20,2019
By:
'Ian'
Mar 20,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS8
Lettings (as a Tenant)
Postcode: LS8
0
people found
this helpful
Moving north to Leeds, we needed to rent until a major re-furb on our new house is completed.
Manning Stainton, and in particular Kay and Kim, seemed to be the only agents who took an pro-active interest in our requirements and above all, COMMUNICATED with ...
read full review
Comment on agent fees
I've never rented before so no experience about comparative fees. But they seemed reasonable to me.
0
people found
this helpful
Was this helpful?
Yes
5 Star Review
Mar 18,2019
By:
'Danni'
Mar 18,2019
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: LS5
Lettings (as a Tenant)
Rent PCM: £700
Postcode: LS5
0
people found
this helpful
Chelsey is always a pleasure to speak to. She keeps in touch if there is anything ongoing so that I am kept in the loop and gets back to us quickly. She clearly cares about her job and it shows! :) Thank you!...
read full review
Comment on agent fees
average fees.
0
people found
this helpful
Was this helpful?
Yes
“Very supportive letting agent...”
5 Star Review
Mar 18,2019
By:
'Mark'
Mar 18,2019
Services: Lettings (as a Landlord)
Rent PCM: £695
Would you recommend?: Yes
Postcode: LS4
Lettings (as a Landlord)
Rent PCM: £695
Postcode: LS4
0
people found
this helpful
Halima was excellent at communicating potential interest from tenants, taking this forward to credit reports and liaising between the tenants and the landlord.rnShe was also great at ensuring that all the paperwork side of things was properly controlled (evidence of certificate, deposit scheme, inventory ...
read full review
Comment on agent fees
Reasonable given amount of work involved in advertising, showing house to prospective tenants, coordinating and communicating with landlord/tenants, and vetting financial rating of prospective tenants.
0
people found
this helpful
Was this helpful?
Yes
“Very helpful, brilliant service....”
5 Star Review
Mar 15,2019
By:
'Charlie'
Mar 15,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LS16
Lettings (as a Tenant)
Postcode: LS16
0
people found
this helpful
Helpful from the start, good communication. Deserves a pay rise, top draw service. Would recommend Halima. rnrnThank you Halima for your help...
read full review
Comment on agent fees
Badish - quite expensive
0
people found
this helpful
Was this helpful?
Yes