Head office, Manchester, M3
4.6/5, 522 reviews
91% recommended
100% sales valuation accuracy
95% sales fee satisfaction
84% lettings valuation accuracy
83% lettings fee satisfaction



Property Features

No description for branch.
Julie Twist the City Centre Property Specialist

Opening Hours
Address

Julie Twist Properties
237-239 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 834 8486

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 95% £85,000 £524,225
Lettings 84% 83% £400 £3,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
99 12 193 25 83 1 85 2 17 5
Areas covered
  • M1
  • M2
  • M3
  • M4
  • M15
  • M5
  • M50
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TDS
Latest Properties
Images & Videos

“Excellent property management service...”

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Nov 30,2021
Minithumbup
Eleanor Gregory
By: 'Alex'
Nov 30,2021
0 people found
this helpful
I come across a property maintenance issue which the building management company is responsible for a balcony door repair to avoid water leakage. Sadly the building management company is not responsive and always delay to fix the issue. Eleanor is my property manager, who helped ...
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By: Eleanor Gregory
Dec 02, 2021
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Hi Alex, Thank you very much for your kind words. As an agency we always strive to provide the best service we can to our Landlords and Tenants. I must also mention Stacie from our maintenance team who also chased this up with building management. I'm very glad to hear you are happy with the service provided! Thanks again, Eleanor ...

“As I was selling a leasehold apartment my sel......”

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Nov 18,2021
Minithumbup
Paul Sutemire
Sarah Leach
By: 'Jonathon Tahanha'
Nov 18,2021
0 people found
this helpful
As I was selling a leasehold apartment my selling process took a lot longer than I originally expected due to the ongoing confusion the government are causing with cladding and leaseholds. The team kept me updated and helped push through the process when we had ...
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“Pro-active agents...”

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Nov 18,2021
Minithumbup
Paul Sutemire
By: 'Susan'
Nov 18,2021
0 people found
this helpful
Paul at Julie Twist was very helpful during the purchase of a property in Manchester, facilitating communication between all parties, and helping to move things forward....
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“Stress free sale thanks to JT Properties...”

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Nov 07,2021
Minithumbup
Paul Sutemire
Rebecca Dick
By: 'Samantha Grange'
Nov 07,2021
0 people found
this helpful
Great service from Sarah, Rebecca and Paul throughout the sale of my apartment. They were attentive and supportive and maintained a crucial link between my buyers and myself which helped to keep my sale moving without too many bumps being experienced along the way....
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By: Paul
Nov 09, 2021
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Hi Sam, Thank you so much for the lovely review, we really appreciate it, all the best in the future! Kind Regards Paul ...

“Virtually seamless purchase...”

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Oct 27,2021
Minithumbup
Paul Sutemire
Rebecca Dick
By: 'Ally'
Oct 27,2021
0 people found
this helpful
Went through a virtually seamless purchase process, where I was regularly updated on the sellers progress and prompted to provide required forms and documents at the proper time. Thanks Paul, you made it a very relaxed experience....
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By: Paul
Nov 09, 2021
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Hi Ally, Thank you so much for the review, I am pleased we were able to get the sale through for you smoothly :) Kind Regards Paul ...

“Very good experience. Very responsive. Excel......”

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Oct 22,2021
Minithumbup
By: 'Amanda Dickhoff'
Oct 22,2021
0 people found
this helpful
Very good experience. Very responsive. Excellent follow-up to ensure that all parties had what they needed in order to complete....
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By: Paul
Nov 09, 2021
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Thanks again for this review Amanda, the whole team and I really appreciate it. Many thanks Paul ...

“Excellent service, professionalism and dedica......”

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Oct 22,2021
Minithumbup
Paul Sutemire
Sarah Leach
By: 'Jenny KB'
Oct 22,2021
0 people found
this helpful
Excellent service, professionalism and dedication by the team that handled the sale of our property, Paul, Sarah and Rebecca. Not only did they achieve a sale in record time, they also liaised with the chain often and efficiently, making sure that the process goes as ...
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By: Paul
Nov 09, 2021
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Hi Jenny, We al really appreciate your kind comments and review, it was a pleasure to work with you and congratulations to you both on the arrival of your baby! :-) Kind Regards Paul ...

“Slate Wharf sale...”

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Oct 22,2021
Minithumbup
Rebecca Dick
Paul Sutemire
By: 'Eddie'
Oct 22,2021
0 people found
this helpful
From the first call right through to the day of sale (and after if needed), the team at Julie Twist were brilliant. Rebecca, Paul and Sarah couldn't have done any more to help us with our sale and were a big factor in us getting ...
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By: Paul
Nov 09, 2021
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Hi Eddie, Thank you again or the comments, it was a pleasure to work with you All the best! Paul ...

“Great from start to finish...”

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Oct 21,2021
Minithumbup
Paul Sutemire
Sarah Leach
By: 'Amy'
Oct 21,2021
0 people found
this helpful
Great from start to finish, friendly and professional communication throughout from everyone there. When our buyer dropped out (through no fault of Julie Twist) they found us another buyer within a week which meant we were still able to continue with our purchase - can't ...
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By: Paul
Nov 09, 2021
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Hi Amy, I just wanted to drop a quick message to thank you again for the lovely review! All the best! Paul ...

“Great service from the team at Julie Twist - ......”

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Aug 17,2021
Minithumbup
Sarah Leach
Paul Sutemire
By: 'Natalie'
Aug 17,2021
0 people found
this helpful
Great service from the team at Julie Twist - we purchased an apartment in the NQ with help from Sarah, Paul and Rebecca. They kept us informed throughout the process and were really professional from start to finish....
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By: Paul
Nov 09, 2021
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Hi Natalie, I just wanted to drop a quick message to thank you again for the lovely review! All the best! Paul ...

“Excellent Sales Team...”

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Aug 03,2021
Minithumbup
Paul Sutemire
Rebecca Dick
By: 'Murray'
Aug 03,2021
0 people found
this helpful
The sales team at Julie Twist (Paul, Rebecca and Sarah), were absolutely superb in dealing with the sale of my property. They got me the right buyer at the right price. We encountered a few bumps in the road with Covid but they kept me ...
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By: Paul
Nov 09, 2021
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Hi Shannon Thank you again for the review, the team and I really appreciated you taking the time to do so. All the best in the future Paul ...

“Genuinely Fantastic Agents...”

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Aug 02,2021
Minithumbup
Paul Sutemire
Sarah Leach
By: 'James'
Aug 02,2021
0 people found
this helpful
Couldn't ask for better agents! Everyone involved in my sale was helpful, polite and always made themselves available which was greatly appreciated. Special shoutouts to Sarah for helping negotiate the sale, to Paul for getting the sale over the line and to Franc for showing ...
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By: James
Nov 09, 2021
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Hi James. I just wanted to drop a quick message to thank you again for the lovely review! All the best! Paul ...

“The Julie Twist team did a great job marketin......”

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Jul 30,2021
Minithumbup
Sarah Leach
Rebecca Dick
By: 'RO'
Jul 30,2021
0 people found
this helpful
The Julie Twist team did a great job marketing my apartment, even during pandemic times when lots of things were uncertain and viewings could become difficult. They introduced a number of credible potential buyers and were very communicative throughout, promptly providing feedback from viewers so ...
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By: Paul
Nov 09, 2021
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Thank you so much again for the wonderful review All the best from the Sales Team ...

“Julie Twist Manchester...”

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Jul 30,2021
Minithumbup
Paul Sutemire
Sarah Leach
By: 'Asha Shah'
Jul 30,2021
0 people found
this helpful
Sarah, Rebecca and Paul were great through the entire process of selling our property. They kept us informed every step of the way. Dealing with them was easy and seamless....
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By: paul
Nov 09, 2021
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Hi Asha, I just wanted to drop a quick message to thank you again for the lovely review! All the best! Paul ...

“The sales team were great, really good commun......”

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Jul 30,2021
Minithumbup
Paul Sutemire
Rebecca Dick
By: 'Bethany'
Jul 30,2021
0 people found
this helpful
The sales team were great, really good communication throughout the sale and super friendly from start to finish. The sale was complicated and lengthy but they did as much as they could to make it smooth from me and they helped push things a long ...
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By: paul
Nov 09, 2021
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Hi Bethany, I just wanted to drop a quick message to thank you again for the lovely review! All the best! Paul ...

“Invaluable support through a difficult sale!...”

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Jul 29,2021
Minithumbup
Paul Sutemire
Sarah Leach
By: 'Anisha & Olly'
Jul 29,2021
0 people found
this helpful
We recently purchased a property through Julie Twist with the support of Paul and Sarah. Unfortunately due to the type of property and the general Covid impact the process was long and arduous with us nearly walking away several times. This was no fault of ...
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By: Paul
Nov 09, 2021
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Hi Anisha and Olly, I just wanted to drop a quick message to thank you again for the lovely review! All the best! Paul ...

“Sold my flat at the beginning of the year. De......”

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Jul 29,2021
Minithumbup
Paul Sutemire
Sarah Leach
By: 'Ruth Gorman'
Jul 29,2021
0 people found
this helpful
Sold my flat at the beginning of the year. Dealt with Rebecca, Paul and Sarah. Good experience, would recommend using Julie Twist. The team communicated with myself regularly and helped make this process easier....
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By: Paul
Nov 09, 2021
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Hi Ruth, I just wanted to drop a quick message to thank you again for the lovely review! All the best! Paul ...

“From valuation to completion the team were gr......”

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Jul 29,2021
Minithumbup
Paul Sutemire
Sarah Leach
By: 'Charlotte'
Jul 29,2021
0 people found
this helpful
From valuation to completion the team were great. They offered a desktop valuation in the first lockdown when I was unsure whether to sell without any pressure. When my fleet went up for sale they sold it within a week offering useful advice along the ...
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By: Paul
Nov 09, 2021
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Hi Christian, I just wanted to drop a quick message to thank you again for the lovely review! All the best! Paul ...

“Amazing Experience...”

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Jul 29,2021
Minithumbup
Paul Sutemire
Sarah Leach
By: 'Yiyuan'
Jul 29,2021
0 people found
this helpful
I had an amazing experience with everyone at the sales team at Julie Twist deansgate branch in Manchester. Especially with Paul and Sarah Leach. I could always reach them when I needed anything sorting and they were always really helpful when I needed to chase ...
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By: Paul
Nov 09, 2021
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Thank you so much again for the wonderful review All the best from the Sales Team ...

“Thank you Paul Sutemire...”

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Jul 29,2021
Minithumbup
Paul Sutemire
By: 'Rebecca Li'
Jul 29,2021
0 people found
this helpful
Thank you Paul Sutemire from sale team on your dedication and support , we have purchased a leasehold property even it's no chain but we have spent 8 months back and forth on email/calls/3 viewings during the conveyancing process , if without Paul's support ,we couldn't have ...
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By: paul
Nov 09, 2021
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Hi Rebecca, I just wanted to thank you again for the kind review, we really appreciated it! All the best and hopefully work with you in the future Kind Regards Paul ...

“Fabulous service. Have been quick to respond ......”

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Jul 21,2021
Minithumbup
Yvonne
By: 'Katie cross'
Jul 21,2021
0 people found
this helpful
Fabulous service. Have been quick to respond to emails and very organised. They have helped with any queries and problems along the way do professionally. I would definitely recommend Yvonne and team at Julie twist to any one looking to rent/buy in Manchester....
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By: Yvonne Cook
Jul 21, 2021
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thank you so much for loving comments, i hope you enjoy your new home ...

“So far, so good. Very easy and pain free, hig......”

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Jul 01,2021
Minithumbup
Yvonne
By: 'Roman Svetkin'
Jul 01,2021
0 people found
this helpful
So far, so good. Very easy and pain free, highly recommended. From a viewing to a move-in in a couple of weeks!...
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By: Yvonne Cook
Jul 01, 2021
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Thank you so much for the lovely comments, I hope you enjoy your new home ...

“Fantastic kķ...”

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May 29,2021
Minithumbup
Yvonne
Sian Davenport
By: 'Jordan'
May 29,2021
0 people found
this helpful
I've been renting for a very long time and I have to say Julie Twist properties is the most professional, efficient, friendly service I've used in any lettings agents. From start to finish the whole process was easy. The colleagues are a credit to JT ...
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By: Yvonne Cook
May 29, 2021
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Thank you so much for your lovely comments Jordan so happy to be of service. Enjoy your new home ...

“I want to say thanks to all the team speciall......”

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Apr 21,2021
Minithumbup
Paul Sutemire
By: 'Vanessa'
Apr 21,2021
0 people found
this helpful
I want to say thanks to all the team specially to Yvonne. Thanks for your time and help. All the best Vanessa...
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“Well marketed, professionally dealt with and ......”

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Mar 24,2021
Minithumbup
Yvonne
By: 'Martin'
Mar 24,2021
0 people found
this helpful
Well marketed, professionally dealt with and a friendly service. Couldn't ask for much more from a letting agent. All done for a fair and decent price...
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“Great service.Found a tenant very quickly a......”

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Feb 23,2021
Minithumbup
Kelly Davenport
Sian Davenport
By: 'Andrew Heywood'
Feb 23,2021
0 people found
this helpful
Great service. Found a tenant very quickly and were very good at updating me all along the way. Very professional and dedicated team....
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“Julie Twist have been outstanding with my fla......”

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Feb 22,2021
Minithumbup
By: 'Sara Waterworth'
Feb 22,2021
0 people found
this helpful
Julie Twist have been outstanding with my flat in Manchester. The overall management, finding tenants and overseeing transactions has been faultless...
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“I have never been let down by Julie Twist, no......”

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Jan 14,2021
Minithumbup
Kelly Davenport
By: 'Patrick Cronin'
Jan 14,2021
0 people found
this helpful
I have never been let down by Julie Twist, no matter who I deal with! Everyone is very much on the same page when it comes to service. Take a bow!...
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“Thanks Julie Twist for moving our sale along ......”

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Jan 07,2021
Minithumbup
Paul Sutemire
By: 'Hannah'
Jan 07,2021
0 people found
this helpful
Thanks Julie Twist for moving our sale along swiftly and being so responsive and professional throughout. We would not hesitate to recommend them....
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“Excellent work again by the sales team at Jul......”

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Dec 20,2020
Minithumbup
Paul Sutemire
Rebecca Dick
By: 'S Murray'
Dec 20,2020
0 people found
this helpful
Excellent work again by the sales team at Julie Twist. I purchased my property with them many years ago and sold it with them this year. Simply the best sales team I’ve worked with, Paul, Rebecca & Sarah stayed on top of everything and managed ...
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No image available Paul Sutemire
(179)
Staff picture Yvonne
(83)
No image available Sarah Leach
(55)
No image available Rebecca Dick
(55)
No image available Margaret Proctor
(50)
No image available Kelly Davenport
(32)
No image available Darren Bolton
No image available Franc Grishaj
(5)
No image available Eleanor Gregory
No image available Liam Rowlands
No image available William Miller
No image available Joanne Barrett
No image available Lyn Forshaw
No image available Ru Kellyevans
No image available Katie Green

Tenant Fees

HOLDING DEPOSIT (PER TENANCY)
One weeks rent. This is to reserve the property. Please note: This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement ( and/or Dee of Guarantee) within 15 calendar days ( or other deadline for Agreement as mutually agreed in writing)

SECURITY DEPOSIT - FOR A RENTAL AMOUNT UNDER £50,00 PER YEAR
Five weeks rent. This is to cover damages or defaults on the part of the tenant during the tenancy.

SECURITY DEPOSIT - FOR A RENTAL AMOUNT OF OR OVER £50,00 PER YEAR)
Six weeks rent- This is to cover damages or defaults on the part of the tenant during the tenancy.

UNPAID RENT
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to purse non-payment of rent. Please note: This will not be levied until the rent is more than 14 days in arrears.

LOST KEYS (OR OTHER SECURITY DEVICE(S)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual cost of a locksmith, new lock and replacement keys for the tenant, landlord and any other person requiring keys will be charged to the tenant.
If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for time taken replacing lost key(s) or other security device(s).

CHANGE OF SHARER
(Tenant’s Request) £50 (Inc. VAT) per replacement tenant or any reasonable cost incurred if higher.
The cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to- Rent, deposit registration as well as the preparation and execution of new legal documents.

EARLY TERMINATION
(Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s cost in re-letting the property as well as all rent due under the tenancy until the start date of the replacing tenancy. These costs will be no more that the maximum amount of rent outstanding on the tenancy.

CLEANING CHARGES
Check out cleans from £80(Inc. VAT)
Carpet and upholstery cleaning from £25(Inc. VAT)
Appliance/oven cleaning from £20(Inc. VAT)
Rubbish Removal £3.50 (inc. VAT) per bin bag
Furniture Removal (price will depend on size and quantity of items)
Last updated at 08/06/2019, 4:53 PM by Julie Twist
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Julie Twist Properties
Complaints Handling Procedures
1.    Any complaints to be dealt with under this procedure should be in writing.
 
2.      The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.
  
3.      Your complaint will be acknowledged within 3 working days of receiving the initial complaint.
 
4.      You complaint will then be fully investigated and a detailed written response will be made.
 
5.      If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to [email protected] or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.
 
6.      In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter.  The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX.  Tel: 01722 333306   Fax: 01722 332296.
 
 
 
 
 
Last updated at 2:18 PM 22/12/2021 by allAgents

Awards won by Julie Twist Properties, Manchester M3 4EN



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Julie Twist Properties

Branch - Head office, Manchester, M3