“Paul and his team run a very good agency. Paul ......”
4 Star Review
Oct 06,2016
By:
'James'
Oct 06,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: W12
Sales (as a Vendor)
Postcode: W12
2
people found
this helpful
Paul and his team run a very good agency. Paul is clearly passionate about his business and this is reflected in the customer service that I received. Gurdeep was very sufficient and communicative with a clear eye on getting business done and negotiating hard. It ...
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Comment on agent fees
Very reasonable
2
people found
this helpful
Was this helpful?
Yes
“Jorgensen Turner have been absolutely fantastic! I had serious reservations ......”
5 Star Review
Oct 03,2016
By:
'Julia'
Oct 03,2016
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: W12
3
people found
this helpful
Jorgensen Turner have been absolutely fantastic! I had serious reservations about renting through an agency, having had unpleasant experiences with other agencies in the past. However, I only have praise about JT.
Our agent, Arfan, was extremely accommodating, and he really worked around my time ...
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Comment on agent fees
I think the fees are at market rate, but I don't have much information about other estate agents. It's never nice to have to pay fees, of course, but I suppose I didn't feel like I paid them for no reason.
3
people found
this helpful
Was this helpful?
Yes
“Arfan Riaz was very helpful. He scheduled a viewing straight ......”
5 Star Review
Sep 19,2016
By:
'Alyssa'
Sep 19,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Postcode: W12
3
people found
this helpful
Arfan Riaz was very helpful. He scheduled a viewing straight away, and helped us to negotiate an offer quickly. While the fees were expensive as we are a large group, the service was great, so it didn't seem entirely unjustified....
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Comment on agent fees
Bad
3
people found
this helpful
Was this helpful?
Yes
“Great customer service, she made appointment for viewing on the ......”
5 Star Review
Sep 19,2016
By:
'Saly'
Sep 19,2016
Services: Lettings (as a Tenant)
Rent PCM: £1257
Would you recommend?: Yes
Postcode: W36
Lettings (as a Tenant)
Rent PCM: £1257
Postcode: W36
2
people found
this helpful
Great customer service, she made appointment for viewing on the same day, helpful, kept appointment on time, she done all her best...
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Comment on agent fees
Bad
2
people found
this helpful
Was this helpful?
Yes
“In my experience, Sali was helpful, informative, and quick to ......”
4 Star Review
Sep 12,2016
By:
'Karla'
Sep 12,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Postcode: W12
1
people found
this helpful
In my experience, Sali was helpful, informative, and quick to reply throughout the lease contract negotiations. Her manner was professional and friendly and she dealt with arising issues promptly. I would recommend her (and JT) to friends and colleagues searching for properties in the Shepherd's ...
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1
people found
this helpful
Was this helpful?
Yes
“I was really pleased to work with Arfan. He is ......”
5 Star Review
Sep 12,2016
By:
'Guillaume'
Sep 12,2016
Services: Lettings (as a Tenant)
Rent PCM: £1408
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Rent PCM: £1408
Postcode: W12
4
people found
this helpful
I was really pleased to work with Arfan. He is a very professionnal, helpful and dynamic person. I would strongly recommend him as an agent...
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Comment on agent fees
It seems to be on the average of the market
4
people found
this helpful
Was this helpful?
Yes
“Both Paul and Gurdeep were very friendly and efficient throughout ......”
5 Star Review
Sep 08,2016
By:
'Rob'
Sep 08,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: W12
Sales (as a Buyer)
Postcode: W12
1
people found
this helpful
Both Paul and Gurdeep were very friendly and efficient throughout the process. I really appreciated the regular update calls - persistent but not annoying. A fine balance which they executed well. Overall very happy with them....
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1
people found
this helpful
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Yes
“Overall a positive experience: the viewing was arranged quickly, the ......”
4 Star Review
Sep 08,2016
By:
'Rob'
Sep 08,2016
Services: Lettings (as a Tenant)
Rent PCM: £335
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Rent PCM: £335
Postcode: W12
1
people found
this helpful
Overall a positive experience: the viewing was arranged quickly, the agents were helpful in dealing with the landlord, and the paperwork was sorted out in a quick and efficient manner....
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1
people found
this helpful
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Yes
“Sali was very helpful, personally invested in closing the deal ......”
4 Star Review
Sep 08,2016
By:
'Davide'
Sep 08,2016
Services: Lettings (as a Tenant)
Rent PCM: £1452
Would you recommend?: Yes
Postcode: NW12
Lettings (as a Tenant)
Rent PCM: £1452
Postcode: NW12
1
people found
this helpful
Sali was very helpful, personally invested in closing the deal quickly despite some apparent initial complications and always available and reachable. The branch is conveniently located and easily accessible....
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Comment on agent fees
Standard
1
people found
this helpful
Was this helpful?
Yes
“Very pleased with the level of service and professionalism from ......”
5 Star Review
Sep 04,2016
By:
'Em'
Sep 04,2016
Services: Lettings (as a Tenant)
Rent PCM: £1191
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Rent PCM: £1191
Postcode: W12
4
people found
this helpful
Very pleased with the level of service and professionalism from jorgensen turner. In particular Arfan, who was very helpful and efficient, he made the Whole process very easy and stress free! Always received quick responses to emails and queries. He ensured we were kept up ...
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Comment on agent fees
As to be accepted. Pretty reasonable in comparison to some other local agents.
4
people found
this helpful
Was this helpful?
Yes
“Would like to say thank you to all the team ......”
4 Star Review
Sep 04,2016
By:
'Suren'
Sep 04,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Postcode: W12
4
people found
this helpful
Would like to say thank you to all the team at Jorgensen Turner. Also to Arfan Riaz who was so very helpful and made all paper work very easy. I would highly recommend Jorgnensen Turner agency....
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4
people found
this helpful
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Yes
“I recently deal with the agent,very efficient, always available ......”
5 Star Review
Aug 26,2016
By:
'FRANCESCO'
Aug 26,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Postcode: W12
2
people found
this helpful
I recently deal with the agent,
very efficient, always available and very professional to fulfill the client's requests
Recommended...
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2
people found
this helpful
Was this helpful?
Yes
“Elin was great to meet and deal with. Fast in ......”
5 Star Review
Aug 19,2016
By:
'nat'
Aug 19,2016
Services: Lettings (as a Tenant)
Rent PCM: £1386
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Rent PCM: £1386
Postcode: W12
1
people found
this helpful
Elin was great to meet and deal with. Fast in her responses and very professional in her communication approach. I would recommend her to others....
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Comment on agent fees
NA
1
people found
this helpful
Was this helpful?
Yes
“Elin was very accomodating and went above and beyond expectations. ......”
5 Star Review
Aug 19,2016
By:
'Iamjohnnybrock'
Aug 19,2016
Services: Lettings (as a Tenant)
Rent PCM: £1386
Would you recommend?: Yes
Postcode: W7
Lettings (as a Tenant)
Rent PCM: £1386
Postcode: W7
1
people found
this helpful
Elin was very accomodating and went above and beyond expectations.
She was generous with her time and knowledge, and helped two kiwis feel very comfortable a long way from home.
She was a pleasure to deal with and I highly recommend her....
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Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“JorgensenTurner have been great for us. They were very helpful ......”
5 Star Review
Aug 17,2016
By:
'Steve'
Aug 17,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Postcode: W12
6
people found
this helpful
JorgensenTurner have been great for us. They were very helpful when we were looking for our place and contacted us quickly when anything suitable came up. Viewings were always available at times to suit us. The correspondence with them has been great and they were ...
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6
people found
this helpful
Was this helpful?
Yes
“Intially we contacted Elin for a valuation and decided that ......”
5 Star Review
Aug 12,2016
By:
'JC'
Aug 12,2016
Services: Lettings (as a Landlord)
Rent PCM: £475
Would you recommend?: Yes
Postcode: W12
Lettings (as a Landlord)
Rent PCM: £475
Postcode: W12
1
people found
this helpful
Intially we contacted Elin for a valuation and decided that we wanted to market it ourselves. Elin was proactive in getting clients over even though we were not marketing it through them. It was through her tenacity that the flat was rented to a lovely ...
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Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“Elin did a great job. She was proactive, contacted us ......”
4 Star Review
Jul 31,2016
By:
'F.'
Jul 31,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Postcode: W12
1
people found
this helpful
Elin did a great job. She was proactive, contacted us with new available properties and supported us throughout the moving process....
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1
people found
this helpful
Was this helpful?
Yes
“I found a property to rent through Jorgensen Turner early ......”
4 Star Review
Jul 28,2016
By:
'maya1234'
Jul 28,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W14
Lettings (as a Tenant)
Postcode: W14
3
people found
this helpful
I found a property to rent through Jorgensen Turner early June together with my sister. Overall I was very happy with their service, and was particularly impressed with their fast e-mail response rate. The renting process went smoothly, communication was clear, and I was happy ...
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3
people found
this helpful
Was this helpful?
Yes
“The whole process of buying a house was new to ......”
5 Star Review
Jul 27,2016
By:
'RP'
Jul 27,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: W13
Sales (as a Buyer)
Postcode: W13
1
people found
this helpful
The whole process of buying a house was new to me and Gurdeep made what could have been a stressful process, almost painless and even enjoyable. Quite a feat. He was consistently professional and helpful. I would definitely recommend him to anyone considering this step....
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1
people found
this helpful
Was this helpful?
Yes
“I have come to know Jorgensen Turner in several guises: ......”
5 Star Review
Jul 20,2016
By:
'Ms'
Jul 20,2016
Services: Lettings (as a Landlord)
Rent PCM: £1560
Would you recommend?: Yes
Postcode: W12
Lettings (as a Landlord)
Rent PCM: £1560
Postcode: W12
1
people found
this helpful
I have come to know Jorgensen Turner in several guises: as a buyer, as a landlord, and - on a friend's behalf - as a tenant. Paul is absolutely excellent and leads by example. His team are organised, hugely energetic and responsive, extremely well informed, ...
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Comment on agent fees
Competitive with local agents.
1
people found
this helpful
Was this helpful?
Yes
“Whilst calling to arrange property viewings in London Afran was ......”
5 Star Review
Jul 13,2016
By:
'Harvey'
Jul 13,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Postcode: W12
5
people found
this helpful
Whilst calling to arrange property viewings in London Afran was a very helpful and friendly person to speak to, he went out of his way to show us around the property and answer any questions we had in securing our property.
Manpreet was also very ...
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Comment on agent fees
The agent fees seem to be average in comparison to the London average
5
people found
this helpful
Was this helpful?
Yes
“Everything about this experience and service from Arfan and Manpreet ......”
5 Star Review
Jul 13,2016
By:
'Stephanie'
Jul 13,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Postcode: W12
5
people found
this helpful
Everything about this experience and service from Arfan and Manpreet was exceptional.
Having used quite a few different letting agents in London and always feeling like I was chasing for answers, confirmation, forms etc. it was refreshing to have such communicative people working with me ...
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5
people found
this helpful
Was this helpful?
Yes
“Arfan and Manpreet are really polite, helpful and patient! I ......”
5 Star Review
Jul 12,2016
By:
'Malcolm'
Jul 12,2016
Services: Lettings (as a Tenant)
Rent PCM: £960
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Rent PCM: £960
Postcode: W12
5
people found
this helpful
Arfan and Manpreet are really polite, helpful and patient! I had asked quite a lot of questions and also revisited the property a number of times. They had always been patient to me and answered all my questions well....
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5
people found
this helpful
Was this helpful?
Yes
“Arfan helped us find a flat that was suitable for ......”
5 Star Review
Jul 11,2016
By:
'Petar'
Jul 11,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Postcode: W12
5
people found
this helpful
Arfan helped us find a flat that was suitable for our needs. After showing us the flat that we found in an online ad, he suggested that we see another one which was nearby, much better than the first one and still in our budget. ...
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5
people found
this helpful
Was this helpful?
Yes
“Elin did everything she could possibly do to ensure that ......”
4 Star Review
Jun 29,2016
By:
'Apostolos'
Jun 29,2016
Services: Lettings (as a Tenant)
Rent PCM: £1322
Would you recommend?: Yes
Postcode: W37H
Lettings (as a Tenant)
Rent PCM: £1322
Postcode: W37H
3
people found
this helpful
Elin did everything she could possibly do to ensure that we're able to move into the property we were negotiating for. Even though the landlords are too strict in terms of what they asked for, she tried her best to overcome every problem came up....
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3
people found
this helpful
Was this helpful?
Yes
“All the process to rent the new house went well, ......”
1 Star Review
Jun 28,2016
By:
'Drimer'
Jun 28,2016
Services: Lettings (as a Tenant)
Rent PCM: £2100
Would you recommend?: No
Postcode: W12
Lettings (as a Tenant)
Rent PCM: £2100
Postcode: W12
0
people found
this helpful
All the process to rent the new house went well, but from there on, it started going worse and worse. For any query during the first months, they would take about a week to get back with a useful answer. By the second year, after ...
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0
people found
this helpful
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Yes
“i could not have asked for more. Ms Jones was ......”
5 Star Review
Jun 27,2016
By:
'Bianca'
Jun 27,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Postcode: W12
2
people found
this helpful
i could not have asked for more. Ms Jones was always available, ready to help and provided fantastic service and advice. In what could have been a tricky timeline for most, Ms Jones was always there, stuck to agreed timelines and took all stress and ...
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Comment on agent fees
In line with market rates
2
people found
this helpful
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Yes
“Gurdeep took over the sale of our house which was ......”
4 Star Review
Jun 24,2016
By:
'Tom'
Jun 24,2016
Services: Sales (as a Vendor)
Sold price: £757500
Would you recommend?: Yes
Postcode: W12
Sales (as a Vendor)
Sold price: £757500
Postcode: W12
0
people found
this helpful
Gurdeep took over the sale of our house which was in the doldrums, with a sale having fallen through.
The initial asking price proposed by another member of staff proved too high. Gurdeep managed a price reduction.
He followed it up very assiduously and kept ...
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Comment on agent fees
These were quite reasonable
0
people found
this helpful
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Yes
“Paul and his team were great and extremely efficient in ......”
5 Star Review
Jun 23,2016
By:
'Joshua'
Jun 23,2016
Services: Lettings (as a Landlord)
Rent PCM: £2058
Would you recommend?: Yes
Postcode: W12
Lettings (as a Landlord)
Rent PCM: £2058
Postcode: W12
2
people found
this helpful
Paul and his team were great and extremely efficient in finding me a tenant. They secured a tenant within a week of marketing.
Very Impressed. Elin in particular went out of her way to manage the move and make sure everything was in order. Including ...
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2
people found
this helpful
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“My partner and I used Jorgensen Turner in Shepherd's Bush ......”
5 Star Review
Jun 20,2016
By:
'Al'
Jun 20,2016
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: W12
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: W12
3
people found
this helpful
My partner and I used Jorgensen Turner in Shepherd's Bush to find our new flat there. Arfan was great to deal with and was very helpful and responsive, including over the phone and on email. We moved into a flat in the first week of ...
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3
people found
this helpful
Was this helpful?
Yes