Howard Cundey and Company was established in 1968 and remains one of the few independent Estate Agencies in the area under the original ownership. Our mission has and always will be, to provide the best possible service to purchasers and sellers of properties in our areas.show more
Howard Cundey and Company was established in 1968 and remains one of the few independent Estate Agencies in the area under the original ownership. Our mission has and always will be, to provide the best possible service to purchasers and sellers of properties in our areas.
Awful post sales experience, we have been lied to repeatedly about what is going on in the chain even to the point of being told that all the paperwork is in and being asked for a date to complete then finding out via my solicitor ... read full review
“We have recently rented out a beautiful property in Kingscote. ......”
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5 Star Review
May 26,2015
By:
'Sophie'
May 26,2015
Branch: East Grinstead, 2 London Road
Services: Lettings (as a Tenant)
Rent PCM: £775 Would you recommend?: Yes
Postcode: RH19
Branch: East Grinstead, 2 London Road
Lettings (as a Tenant)
Rent PCM: £775 Postcode: RH19
1people found this helpful
We have recently rented out a beautiful property in Kingscote. My boyfriend and I were slightly delayed with ending our old tenancy, however Georgina Hurst was very helpful with being very patient and professinol. Always emailing with updates and also has stayed after work hours ... read full review
“Excellent,Excellent and Excellent. Both Jamie and Laura have helped ......”
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5 Star Review
Apr 21,2015
By:
'aslam'
Apr 21,2015
Branch: Oxted, 101-103 Station Road East
Services: Lettings (as a Landlord)
Rent PCM: £1050 Would you recommend?: Yes
Postcode: TN16
Branch: Oxted, 101-103 Station Road East
Lettings (as a Landlord)
Rent PCM: £1050 Postcode: TN16
5people found this helpful
Excellent,Excellent and Excellent. Both Jamie and Laura have helped me greatly with tenants. Jamie has always gone the extra mile - showed potential tenant around on a Sunday! Both staff are a credit to the team at Oxted and I will be coming back ... read full review
“From the very start of the rental process, Jamie was ......”
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5 Star Review
Apr 13,2015
By:
'Pamela'
Apr 13,2015
Branch: Oxted, 101-103 Station Road East
Services: Lettings (as a Tenant)
Rent PCM: £1100 Would you recommend?: Yes
Postcode: RH8
Branch: Oxted, 101-103 Station Road East
Lettings (as a Tenant)
Rent PCM: £1100 Postcode: RH8
3people found this helpful
From the very start of the rental process, Jamie was quick efficient and very professional. He answered any question and if he did not know the answer he went to the landlord for the correct information. If Jamie was not available, then he called back.
... read full review
“I was extremely happy with the entire team at Howard ......”
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5 Star Review
Apr 13,2015
By:
'Katy'
Apr 13,2015
Branch: Oxted, 101-103 Station Road East
Services: Lettings (as a Landlord)
Rent PCM: £1500 Would you recommend?: Yes
Postcode: RH8
Branch: Oxted, 101-103 Station Road East
Lettings (as a Landlord)
Rent PCM: £1500 Postcode: RH8
3people found this helpful
I was extremely happy with the entire team at Howard Cundey and the roles they played in the procurement and subsequently the letting of 17th Hurstlands. Thanks to all involved.... read full review
“Georgina was great throughout the whole process. She was always ......”
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5 Star Review
Mar 02,2015
By:
'Kat'
Mar 02,2015
Branch: East Grinstead, 2 London Road
Services: Lettings (as a Tenant)
Rent PCM: £975 Would you recommend?: Yes
Postcode: RH19
Branch: East Grinstead, 2 London Road
Lettings (as a Tenant)
Rent PCM: £975 Postcode: RH19
3people found this helpful
Georgina was great throughout the whole process. She was always contactable and when out of the office always returned calls / emails promptly.
We were desperate to get the property so may have hassled her slightly more than needed but this never came across as a ... read full review
Comment on agent fees
The referencing fees were higher than some other agents had quoted but the standard of the property and service was also greater, so viewing this over the long term this did not cause a problem for us.
Rental properties are highly competitive at the moment, so we offered what was asked for.
“Helpful, punctual and polite. I would have no hesitation in ......”
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5 Star Review
Feb 19,2015
By:
'Sharon'
Feb 19,2015
Branch: Oxted, 101-103 Station Road East
Services: Lettings (as a Tenant)
Rent PCM: £1100 Would you recommend?: Yes
Postcode: RH8
Branch: Oxted, 101-103 Station Road East
Lettings (as a Tenant)
Rent PCM: £1100 Postcode: RH8
1people found this helpful
Helpful, punctual and polite. I would have no hesitation in recommending this firm to my friends if they needed a local estate agent.... read full review
“I found Howard Cundy and Laura and Jamie a delight ......”
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5 Star Review
Feb 12,2015
By:
'Elizabeth'
Feb 12,2015
Branch: Oxted, 101-103 Station Road East
Services: Lettings (as a Landlord)
Rent PCM: £1 Would you recommend?: Yes
Postcode: TN9
Branch: Oxted, 101-103 Station Road East
Lettings (as a Landlord)
Rent PCM: £1 Postcode: TN9
1people found this helpful
I found Howard Cundy and Laura and Jamie a delight to deal with. They acted professionally and put up with me and all my questions! They found me super tenants immediately and I agree with their recommendations. I will be using them again as we ... read full review
“We have got in touch with Jamie at the first ......”
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5 Star Review
Feb 03,2015
By:
'Bianka'
Feb 03,2015
Branch: Oxted, 101-103 Station Road East
Services: Lettings (as a Tenant)
Rent PCM: £1250 Would you recommend?: Yes
Postcode: CR2
Branch: Oxted, 101-103 Station Road East
Lettings (as a Tenant)
Rent PCM: £1250 Postcode: CR2
1people found this helpful
We have got in touch with Jamie at the first phonecall he was all so polite and did his best to answer all of my questions. He was very flexible with our working hours and managed to get in touch with us even when he ... read full review
“Both Jamie and Laura were very friendly and professional, Jamie ......”
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5 Star Review
Jan 27,2015
By:
'Al'
Jan 27,2015
Branch: Oxted, 101-103 Station Road East
Services: Lettings (as a Tenant)
Rent PCM: £1000 Would you recommend?: Yes
Postcode: TN16
Branch: Oxted, 101-103 Station Road East
Lettings (as a Tenant)
Rent PCM: £1000 Postcode: TN16
3people found this helpful
Both Jamie and Laura were very friendly and professional, Jamie particularly in dealing with an unfortunate delay. Always accessible and quick to respond to emails, but never felt hounded - a far cry from other agencies I've dealt with. Process felt well-managed by Howard Cundey ... read full review
“Excellent service at every step through the process, great communication, ......”
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5 Star Review
Jan 27,2015
By:
'Janene'
Jan 27,2015
Branch: Oxted, 101-103 Station Road East
Services: Lettings (as a Tenant)
Rent PCM: £975 Would you recommend?: Yes
Postcode: RH8
Branch: Oxted, 101-103 Station Road East
Lettings (as a Tenant)
Rent PCM: £975 Postcode: RH8
2people found this helpful
Excellent service at every step through the process, great communication, constant efficient feedback, and always happy to assist, nothing was too much trouble. Moving can be very stressful so it was good to know I always had friendly support and advise from Laura Jackson, Jamie ... read full review
“Jamie went out of his way to ensure I was ......”
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5 Star Review
Dec 10,2014
By:
'Laura'
Dec 10,2014
Branch: Oxted, 101-103 Station Road East
Services: Lettings (as a Tenant)
Rent PCM: £1375 Would you recommend?: Yes
Postcode: TN16
Branch: Oxted, 101-103 Station Road East
Lettings (as a Tenant)
Rent PCM: £1375 Postcode: TN16
4people found this helpful
Jamie went out of his way to ensure I was always kept in the loop with what was going on. He played a massive part in me actually getting the property I am in now. Generally seemed very happy for me when the landlord accepted ... read full review
“If we ever had any questions then both Jamie and ......”
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5 Star Review
Dec 01,2014
By:
'Elliot'
Dec 01,2014
Branch: Oxted, 101-103 Station Road East
Services: Lettings (as a Tenant)
Rent PCM: £795 Would you recommend?: Yes
Postcode: RH8
Branch: Oxted, 101-103 Station Road East
Lettings (as a Tenant)
Rent PCM: £795 Postcode: RH8
4people found this helpful
If we ever had any questions then both Jamie and Laura were very quick and happy to help us get the answers. They were happy to go out of their way to post our visitors parking permit through the post box. They really helped us ... read full review
“I would like to give Jamie at Howard Cundey a ......”
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5 Star Review
Nov 19,2014
By:
'Neshi'
Nov 19,2014
Branch: Oxted, 101-103 Station Road East
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: OXTE
Branch: Oxted, 101-103 Station Road East
Lettings (as a Tenant)
Postcode: OXTE
4people found this helpful
I would like to give Jamie at Howard Cundey a big thank you, although my husband and I settled on living in a totally different area we were really impressed by Jamie's enthusiasm and commitment to assist us. He always called to check on our ... read full review
“We have rented through Howard Cundey for 3 years and have ......”
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5 Star Review
Nov 18,2014
By:
'CGSpen'
Nov 18,2014
Branch: Oxted, 101-103 Station Road East
Services: Lettings (as a Tenant)
Rent PCM: £1300 Would you recommend?: Yes
Postcode: TN16
Branch: Oxted, 101-103 Station Road East
Lettings (as a Tenant)
Rent PCM: £1300 Postcode: TN16
4people found this helpful
We have rented through Howard Cundey for 3 years and have recently moved to another property managed by them also. We always find them very helpful and communication is always prompt. Laura dealt with our latest move and was very helpful. We would definitely recommend them!... read full review
“Jenifer was very professional and helpful throughout the whole process, ......”
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5 Star Review
Oct 26,2014
By:
'Tom'
Oct 26,2014
Branch: Tonbridge, 138 High Street
Services: Lettings (as a Tenant)
Rent PCM: £850 Would you recommend?: Yes
Postcode: TN1
Branch: Tonbridge, 138 High Street
Lettings (as a Tenant)
Rent PCM: £850 Postcode: TN1
2people found this helpful
Jenifer was very professional and helpful throughout the whole process, answering any questiones that we had. We also liked the fact that Howard and Cundley didn't operate a bidding war between potential tennant.... read full review
“Jen was very professional and efficient throughout the tenant search ......”
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4 Star Review
Oct 08,2014
By:
'Yazz'
Oct 08,2014
Branch: Tonbridge, 138 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TN4
Branch: Tonbridge, 138 High Street
Lettings (as a Landlord)
Postcode: TN4
2people found this helpful
Jen was very professional and efficient throughout the tenant search for my rental property. She kept me updated regularly and responded to any questions or queries I had quickly.... read full review
“I am happy with the service and support provided. All ......”
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5 Star Review
Sep 23,2014
By:
'Mrs'
Sep 23,2014
Branch: Tonbridge, 138 High Street
Services: Lettings (as a Landlord)
Rent PCM: £1900 Would you recommend?: Yes
Postcode: TN9
Branch: Tonbridge, 138 High Street
Lettings (as a Landlord)
Rent PCM: £1900 Postcode: TN9
2people found this helpful
I am happy with the service and support provided. All the staff I dealt with were efficient, prompt and professional. I would recommend Howard Cundey to anybody.... read full review
“We used Jennifer Edmonds to find a tenant for a ......”
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5 Star Review
Aug 28,2014
By:
'Al'
Aug 28,2014
Branch: Tonbridge, 138 High Street
Services: Lettings (as a Landlord)
Rent PCM: £725 Would you recommend?: Yes
Postcode: TN4
Branch: Tonbridge, 138 High Street
Lettings (as a Landlord)
Rent PCM: £725 Postcode: TN4
2people found this helpful
We used Jennifer Edmonds to find a tenant for a flat we recently purchased in Tunbridge Wells. Having used various agents before, we find we frequently need to continually chase them to make sure things are being attended to. However, we were delighted to discover ... read full review
“Jen was excellent at keeping me informed on the progress ......”
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5 Star Review
Aug 05,2014
By:
'Clive'
Aug 05,2014
Branch: Tonbridge, 138 High Street
Services: Lettings (as a Landlord)
Rent PCM: £700 Would you recommend?: Yes
Postcode: TN9
Branch: Tonbridge, 138 High Street
Lettings (as a Landlord)
Rent PCM: £700 Postcode: TN9
2people found this helpful
Jen was excellent at keeping me informed on the progress of renting out my flat. She found me great tenants in 2 days and arranged everything very quickly so my tenants were referenced and moved in within 10 days. Brilliant service and would highly recommend howard Cundey ... read full review
“This is not the first time I have used Howard ......”
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5 Star Review
Jul 08,2014
By:
'James'
Jul 08,2014
Branch: Oxted, 101-103 Station Road East
Services: Lettings (as a Landlord)
Rent PCM: £1100 Would you recommend?: Yes
Postcode: TN16
Branch: Oxted, 101-103 Station Road East
Lettings (as a Landlord)
Rent PCM: £1100 Postcode: TN16
4people found this helpful
This is not the first time I have used Howard Cundey in Oxted for Letting purposes and as my previous experiences they were fantastic. Great communication, constant feedback, and this is always so important when trusting an agent to get the right Tentant. The fees ... read full review
“Where do I start! She never let us know what ......”
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1 Star Review
Aug 03,2012
By:
'Debbie'
Aug 03,2012
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
7people found this helpful
Where do I start! She never let us know what was going on. We were first time landlords and hadn't a clue. There where people living in our house that were not on agreement. She allowed tenant to make alterations and decorate without our permission. ... read full review
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(1)
Dear Debbie,
A belated apology from the Howard Cundey lettings team, there is no excuse for this kind of service. As the new Associate Partner for Lettings, all I can do is reassure you that since your experience there has been a change in the management of the lettings department and we have invested heavily in new staff, technology and procedures. We have recently won an award and are receiving a number of positive reviews, including on this website.
It is understandable but sad if yo ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:42 PM 25/11/2014 by Laura Jackson