Guildford, GU1
4.5/5, 126 reviews
90% recommended
97% sales valuation accuracy
98% sales fee satisfaction
94% lettings valuation accuracy
79% lettings fee satisfaction

Property Features

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Latest Reviews

View all Reviews 126
25th Mar 2022
reviewed by 'Mr'
“On the first day tenancy was due to begin the following was discovered.Broken boilerBroken cookerBroken dishwasherNo fire alarmsNo valid ......”
5th Feb 2021
reviewed by 'Marina'
“Afrer all the difficulties with Brexit & Covid 19 Gascoigne Pees in Guidford managed the unmanageble. Moss needs to be applauded and ......”
4th Sep 2020
reviewed by 'Rania'
“Chloe is very responsive and quick to reply to any of my questions, getting back to me as soon as ......”
10th Jan 2020
reviewed by 'Robert'
“We have used Gascoigne Pees Guildford's letting Dept and subsequently found that they had issued two different tenancy agreements, missing ......”
3rd Jun 2019
reviewed by 'Recent'
“Agency's membership of Countrywide, which also provides legal advice and mortgages to buyers, is not a help to sellers. Created ......”
25th Mar 2019
reviewed by 'Duncan'
“The flat we purchased through Gascoigne Pees was passed to their rental department who managed to find a tenant as ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Gascoigne Pees
193 High Street
Guildford
Surrey
GU1 3AW
01483 533366

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £120,000 £800,000
Lettings 94% 79% £550 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 3 21 6 45 3 31 1 2 0
Areas covered
  • GU1
  • gu5
  • gu2
  • gu3
  • gu4
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

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Basingstoke Lettings, RG21
Bookham, KT23

“I dealt with Chloe, Jason, Paul and Adam and I ......”

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Sep 19,2017
Minithumbup
By: 'HMO'
Sep 19,2017
0 people found
this helpful
I dealt with Chloe, Jason, Paul and Adam and I found them all to be dedicated to achieving a sale. This ended up being quite a task as I had uncooperative tenants. Nonetheless, this team came through for me and I am very happy with ...
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Comment on agent fees
I was happy with the fees.
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“Sophie is always punctual , well presented and informed of the ......”

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Aug 23,2017
Minithumbup
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Sophie
By: 'Brad'
Aug 23,2017
0 people found
this helpful
Sophie is always punctual , well presented and informed of the latest facts . She understand what me and my business partner are looking for...
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“This is to say a big thank you to Paul ......”

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Aug 16,2017
Minithumbup
By: 'David'
Aug 16,2017
0 people found
this helpful
This is to say a big thank you to Paul Counter and the sales team at Guildford branch for securing a sale on our home. Viewings were efficiently handled and having a single point of contact in Andrew Blake simplified lines of communication. We are ...
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Comment on agent fees
Average for the market.
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“As always, Sophie was a salwart professional. From the very ......”

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Aug 15,2017
Minithumbup
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Sophie
By: 'Mark'
Aug 15,2017
0 people found
this helpful
As always, Sophie was a salwart professional. From the very start where we were personally alerted to the property being marketed that suits our requirements, to finish where we collected the keys from Sophie herself, Sophie is great to work with and buy through. Her ...
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“Both Sophie and Rachel were very professional and engaged in ......”

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Aug 02,2017
Minithumbup
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Sophie
By: 'Karl'
Aug 02,2017
0 people found
this helpful
Both Sophie and Rachel were very professional and engaged in what was a difficult transaction with an uninformed vendor who did not fully grasp the conveyancing process. They were prompt and clear in all communications with us, and also effectively managed communications with the agents ...
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Comment on agent fees
N/A
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“We got excellent service from Sophie. She helped us to ......”

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Jul 27,2017
Minithumbup
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Sophie
By: 'Satisfied'
Jul 27,2017
0 people found
this helpful
We got excellent service from Sophie. She helped us to make an informed purchase decision. She was always there to help us out with any additional information that we required from the time we made the offer to the time we completed the purchase of ...
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“Sophie dealt with our latest sale very efficiently and patiently. ......”

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Jun 29,2017
Minithumbup
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Sophie
By: 'Key'
Jun 29,2017
0 people found
this helpful
Sophie dealt with our latest sale very efficiently and patiently. It was a difficult sale, complicated by the buyer's solicitor, Sophie worked hard to keep it all on track and chase things through until we finally completed last week. Thank you!...
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Comment on agent fees
They were as agreed and expected,
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“Sophie was incredibly helpful and a very positive influence for ......”

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May 08,2017
Minithumbup
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Sophie
By: 'Denise'
May 08,2017
0 people found
this helpful
Sophie was incredibly helpful and a very positive influence for our property purchase. She was reliable, always arriving for viewings on time and she always kept us up to date on matters where she wasn't going to be in the office for a certain event ...
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Comment on agent fees
As purchasers, we were not subject to agents' fees.
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“Chloe is very professional and enthusiastic. She was always there ......”

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May 03,2017
Minithumbup
By: 'Eva'
May 03,2017
0 people found
this helpful
Chloe is very professional and enthusiastic. She was always there to answer my questions and to provide help quickly and effectively. She gave exact information and helped the communication with the sellers, so the purchased could be secured quickly. We are completley happy with her....
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Comment on agent fees
Very reasonable fees.
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“Colin and team (notably Sophie, Chloe and Luke) were extremely ......”

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May 03,2017
Minithumbup
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Colin
By: 'Chris'
May 03,2017
0 people found
this helpful
Colin and team (notably Sophie, Chloe and Luke) were extremely professional and very on the ball. They made the whole sales process as easy as possible and no ask was too little or too much. Thank you for all your efforts....
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Comment on agent fees
About right.
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“We been so lucky to have had the best people! ......”

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Apr 28,2017
Minithumbup
By: 'Birgitta'
Apr 28,2017
0 people found
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We been so lucky to have had the best people! From start to finish they been absolutely brilliant. Thank you Chloe, Adam and the rest of the team....
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Comment on agent fees
Ok
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“Gascoigne-Pees provided a professional and efficient service and achieved a ......”

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Feb 13,2017
Minithumbup
By: 'Trevor'
Feb 13,2017
0 people found
this helpful
Gascoigne-Pees provided a professional and efficient service and achieved a sale price that exceeded our expectations. They communicated with us regularly throughout the sale process ensuring that we were keep fully informed of developments....
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Comment on agent fees
The sale fee was competitive in the present market.
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“Sophie has been a star! Pleasant, efficient, gets the job ......”

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Jan 26,2017
Minithumbup
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Sophie
By: 'Kay'
Jan 26,2017
0 people found
this helpful
Sophie has been a star! Pleasant, efficient, gets the job done. From the start she has been a credit to the company, very good interpersonal skills - easy to contact and follows through what she says she will do....
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Comment on agent fees
Not releavnt
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“Luke has been invaluable with our recent sale. Very professional ......”

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Dec 07,2016
Minithumbup
By: 'Tim'
Dec 07,2016
1 people found
this helpful
Luke has been invaluable with our recent sale. Very professional cool calm and collected through out the whole process. A real delight to work with this gentleman and a real credit to the agency....
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Comment on agent fees
Good
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“Henry was very professional and super efficient and proactive. Henry ......”

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Dec 03,2016
Minithumbup
By: 'Katya'
Dec 03,2016
0 people found
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Henry was very professional and super efficient and proactive. Henry would always reply or contact us right away by telephone if we had any queries....
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“My experience with the office was very good, staff were ......”

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Nov 30,2016
Minithumbup
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Sophie
By: 'Elliott'
Nov 30,2016
0 people found
this helpful
My experience with the office was very good, staff were always polite and helpful. Most of my dealings were directly with Sophie Major who was a vital part of my successful purchase. After I got bad advice from a bad broker I nearly pulled out ...
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“I would highly rate Paul, I found him to be ......”

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Nov 23,2016
Minithumbup
By: 'Garry'
Nov 23,2016
0 people found
this helpful
I would highly rate Paul, I found him to be totally professional he dealt with my wife and I in a manner which made us feel at ease. Through the whole journey from start to getting an offer he kept us informed about the process ...
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Comment on agent fees
GOOD
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“Paul Counter and Kirsty McLean, were both superb. They were ......”

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Nov 22,2016
Minithumbup
By: 'Leo'
Nov 22,2016
0 people found
this helpful
Paul Counter and Kirsty McLean, were both superb. They were professional , polite , knowledgeable and extremely helpful. Nothing was too much trouble for them. They were always on hand to deal with queries large or small. Thank you very much indeed for all your help....
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Comment on agent fees
Standard fee charges
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“Excellent service!Very prompt response to all enquiries. Very proactive.......”

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Nov 20,2016
Minithumbup
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Rachel
By: 'Andy'
Nov 20,2016
2 people found
this helpful
Excellent service! Very prompt response to all enquiries. Very proactive. Most importantly a quick sale. Restored my faith in estate agents....a pleasure....
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Comment on agent fees
Competitive
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“Henry was excellent, going far beyond the call of duty ......”

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Nov 01,2016
Minithumbup
By: 'VC'
Nov 01,2016
0 people found
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Henry was excellent, going far beyond the call of duty and not at all underhand and manipulative as I found other agents to be. He arranged viewings at short notice and difficult times and listened to our comments. Very personable and trustworthy....
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“Henry was very polite and helpful at all times throughout ......”

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Oct 28,2016
Minithumbup
By: 'Tom'
Oct 28,2016
0 people found
this helpful
Henry was very polite and helpful at all times throughout the process. He was flexible with his appointment times which enabled me to visit the property during my lunch break....
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“Great service from Henry from the beginning to the end. ......”

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Oct 20,2016
Minithumbup
By: 'Henry'
Oct 20,2016
0 people found
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Great service from Henry from the beginning to the end. He was diligent and sincere during the purchase of the property in Gomshall and I would certainly recommend him anyone interested in buying / renting properties in the area. Thanks Henry for your hard work!...
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Comment on agent fees
n/a
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“Gascoigne Pees were okay - certainly not better than that. ......”

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Oct 14,2016
Minithumbdown
By: 'ST'
Oct 14,2016
0 people found
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Gascoigne Pees were okay - certainly not better than that. Emails took an age to get a reply to. I rarely got a call back when leaving a message, yet was being hurried along on a ridiculous exchange timescale which was seemingly negotiated by Gascoigne ...
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Comment on agent fees
N/A
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“Estate agents often get a bad wrap when it comes ......”

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Oct 13,2016
Minithumbup
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Rachel
By: 'Glen'
Oct 13,2016
0 people found
this helpful
Estate agents often get a bad wrap when it comes to customer service - we have had our share of bad experiences but our experience from Gascoigne Pees was first class. Chloe and Rachel clearly have a genuine love for what they do and this ...
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Comment on agent fees
The fee was 110% justified by the work that was put in to the sale
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“The whole team in Guildford was excellent throughout our purchase ......”

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Sep 29,2016
Minithumbup
By: 'Stephen'
Sep 29,2016
0 people found
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The whole team in Guildford was excellent throughout our purchase in Shamley Green. This included the sales team (Henry Griffin, Tom Miles and Rachel Shaw) as well as your in-house mortgage advisor, Jim Baxter. We had several issues with the seller's solicitor who was causing ...
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Comment on agent fees
Don't know
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“Overall, Gascoigne Pees have been approachable and supportive during my ......”

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Aug 27,2016
Minithumbup
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Sophie
By: 'Sophie'
Aug 27,2016
0 people found
this helpful
Overall, Gascoigne Pees have been approachable and supportive during my house purchase. They were particularly strong with helping me submit and negotiate my offer. I would like to commend Sophie Major for her flexibility when visiting the flat, responding to queries etc and her transparency ...
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“Excellent service. A skilled, experienced and responsive professional. Very grateful ......”

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Jul 28,2016
Minithumbup
By: 'GC'
Jul 28,2016
0 people found
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Excellent service. A skilled, experienced and responsive professional. Very grateful for assistance with a challenging sale and onward purchase...would highly recommend....
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“Colin Copp was the most professional of all agents who ......”

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Jul 19,2016
Minithumbup
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Colin
By: 'Ginette'
Jul 19,2016
0 people found
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Colin Copp was the most professional of all agents who came to value the house. He had a clear marketing strategy and came across as experienced and unflappable. We believe the way colin set up our sale, and tbe professionalism of sophie and kirsty when ...
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Comment on agent fees
The most competitive
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“Good communication and very friendly service. Really helped to push ......”

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Jul 17,2016
Minithumbup
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Sophie
By: 'Sarah'
Jul 17,2016
0 people found
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Good communication and very friendly service. Really helped to push through at exchange when things were slowing down. Thank you!...
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“I was very happy with the service I received from ......”

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Jul 08,2016
Minithumbup
By: 'Sarah'
Jul 08,2016
0 people found
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I was very happy with the service I received from throughout the process. Staff were helpful and courteous with excellent knowledge of the market....
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Comment on agent fees
Good
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 17/03/2023, 4:04 PM by Martin Jakins
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:04 PM 17/03/2023 by Martin Jakins

Awards won by Gascoigne Pees, Guildford GU1 3AW



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