• Colin Shairp
    Colin Shairp
  • Hilary Landey
    Hilary Landey
  • Claire Ray
    Claire Ray
  • Amanda Burden
    Amanda Burden
No description for branch.
Fine & Country

141 Havant Road Drayton, Portsmouth
Hampshire
PO6 2AA

023 93 277277

Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
0 people found
this helpful
Friendly and professional yet showing empathy with the customer. This describes Hilary and the whole team at Fine & Country. I was a little sceptical at first but, as the sale process progressed I grew totally confident in the professionals managing the sale of my property which, sold within days of being put onto the market. The gift at the end of the process was a lovely gesture which was very welcomed by both myself and my wife after what was a rather stressful time. Colin has put a soli...
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Comment on agent fees
Fine and Country are prepared to work with a customer when it comes to fees.
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Nov 20,2016
Minithumbup
By:
Nov 20,2016
Featured Review
0 people found
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We found Hilary to be very professional. Friendly and helpful but never pushy. She put our questions to the vendor promptly. Although in the end we did not proceed with the purchase we would certainly view other properties with this agent....
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Sep 30,2016
Minithumbup
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Sep 30,2016
Featured Review
0 people found
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I have had experience of many estate agents in my time and this one is by far the best. Their professionalism, communication and dedication is, in my opinion, unsurpassed.In our search for the right property, we have presented many challenges but Hilary and the team have always remained very tolerant and understanding of our position....
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Comment on agent fees
we were able to negotiate an acceptable fee.Oceanannie
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Sep 15,2016
Minithumbup
By:
Sep 15,2016
Featured Review
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Bought a house through Fine & Country and despite the shenanigans of the UK purchasing and selling process, selling two houses simultaneously, one sale falling through and buying from owners living abroad, Fine and Country were the least of our worries! Prompt service, phones answered quickly and last minute viewings were never an issue. The gift box when we moved in was a lovely gesture....
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Comment on agent fees
NA - we only purchased via Fine and Country so no agent fees applied
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Sep 04,2016
Minithumbup
By:
Sep 04,2016
Featured Review
0 people found
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Can I just thank Hilary &Clare for their persistance in getting the sale through.They were very prompt and honest in keeping me up todate at all times I would definitely use them in the future as their good sense of humour, when needed, made the selling nearly enjoyable. Regards Graham...
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Comment on agent fees
Could always be lower
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Aug 29,2016
Minithumbup
By:
Aug 29,2016
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After a false start with a game playing buyer, Colin and Hilary turned things around very quickly and found the perfect family to buy our home . From then on everything ran as smoothly as expected. Fine and Country looked after us throughout the whole process and were extremely supportive....
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Comment on agent fees
As expected from a competitive Estate Agent.
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Aug 24,2016
Minithumbup
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Aug 24,2016
0 people found
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Great service when buying through Fine & Country. They really helped to push through our purchase and worked on all elements of the chain to make it all happen....
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Aug 14,2016
Minithumbup
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Aug 14,2016
0 people found
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We have had excellent service from Fine and Country. We felt they listened to our opinions and fulfilled our requirements. Hilary and Claire are both very approachable, keeping us up to date when necessary. They were never too busy to talk to us when we required. They marketed the house professionally with great attention to detail. Fine and Country did all our viewings for us then promptly gave us feedback from the viewing. Initially the property was slightly over valued but after discussion a...
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Comment on agent fees
Fees were as expected
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Aug 12,2016
Minithumbup
By:
Aug 12,2016
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My name is Nicola Hamlet We are currently in the process of relocating south from Manchester which in itself presents a huge challenge, but Claire has been so supportive in helping us find a home and arranging viewings at the drop of a hat when we have had the chance to drive down the m6! We are now in the process of buying a house from another agent which has not be the best experience so far, however Claire has continued to provide excellent advice and support in dealing with some of the hous...
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Aug 11,2016
Minithumbup
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Aug 11,2016
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Claire as the vendors representative was nothing less than totally professional ! If we asked a question it was responded to very precisely and in very quick time. Of all those I dealt with during the buying and selling loop inclusive of my own agent and solicitors ,Claire was the most informative !...
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Jul 08,2016
Minithumbup
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Jul 08,2016
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Today we have exchanged contracts on a very difficult long chain and we wouldn't be here today if it wasn't for all the hard work and continuous support from Claire. Claire chased through the whole chain on a daily basis going above and beyond, keeping us informed on everything that was happening and being a real support to us when things were really hard. The service we have received from Claire, Colin, Hilary and the team has been outstanding. We would highly recommend Fine and Country to fr...
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Comment on agent fees
Good
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By: Colin Shairp
Jul 21, 2016
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This is again another great review, it just shows that the service we offer is rounded, we sold the house to Adrian and Michele some year ago, they were clearly impressed at that point and felt they would use our services to sell the house now. The process was difficult, not the finding of a buyer for the house but doing the other estate agents jobs, by pushing the sale through in a professional manner, honesty being the best policy. The team are delighted that they could assist and We are sure ....
Jun 07,2016
Minithumbup
By:
Jun 07,2016
0 people found
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Buying a property through the capable the hands of Fine & Country at Havant Road was like a breath of fresh air compared to our recent experience selling in London. Polite and very helpful staff, demonstrating a well organised and efficient operation. Much of this was down to Hilary Landey, pulling on her considerable knowledge and diplomacy smoothing out the bumps almost before we reached them. We believe it was a Win-Win, for both Buyer and Seller, Thank You Hilary. A & D Kemp....
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Comment on agent fees
Standard
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May 18,2016
Minithumbup
By:
May 18,2016
0 people found
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We were thoroughly impressed by the outstanding service we received from Hilary, Claire and the entire team. Our purchase ended up being trickier than anticipated and took longer but despite this, the level of service and care received didn't decrease. Thank you Hilary for helping us buy our home, we would and are happily recommending you to our friends and family....
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Comment on agent fees
Worth every penny
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Apr 19,2016
Minithumbup
By:
Apr 19,2016
0 people found
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Whilst the service has always been professional and polite, as the purchaser I often felt ignored or hassled in favour of the seller. I appreciate that it is the seller who pays the estate agent's fees, but without a (satisfied) purchaser, there would be no sale....
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By: Colin Shairp
Apr 21, 2016
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Many thanks for your comment, feedback is always important and I am grateful for your recognition of our legal responsibilities. Clearly, reading the comment for the sellers (below), they felt we acted in a professional manner, however it is still important that we are transparent and that we consider all comments in a constructive manner. The problem, when involved in a chain of sales, without our continues efforts the transaction could have fallen away. Thank you again.....
Apr 18,2016
Minithumbup
By:
Apr 18,2016
0 people found
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Claire was our main point of contact from start to finish. As well as helping to keep things moving along, she was always on the end of a telephone and able to keep us positive when things looked gloomy, from time to time, responding to all queries with speed and efficiency. Excellent knowledge, an incredibly professional approach, fantastic support and with a much needed sense of humour! Thanks Claire; we couldn't have got through this without your help....
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Comment on agent fees
N/A
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Apr 11,2016
Minithumbup
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Apr 11,2016
0 people found
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We have just completed a purchase handled by hilary and she provided excellent service from beginning to end. We were unfamiliar with the area and she was able to provide assistance on other professional people to contact. Hilary is a very approchable and friendly person and we would definitely use her services again....
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Apr 06,2016
Minithumbup
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Apr 06,2016
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Having just gone through the what seemed like the worlds most protracted sale, I can honestly say that F & C have proved themselves to be THE estate agency worth their salt! Both Hilary and Claire have been a joy to deal with, and their calm, professional, manner has eased the process along. Colin is very knowledgeable, the photography is first class, and from the outset you know you have made the right instruction. I would recommend their services to all who still like a personable touch. T...
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Comment on agent fees
Very reasonable, and value for money.
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Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
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Claire helped us through a challenging sale. At all times she was professional and extremely helpful, always responding to our calls and queries and keeping us informed of the position. She was excellent at liaising with all parties concerned, including both solicitors and for driving the process forward....
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Mar 07,2016
Minithumbup
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Mar 07,2016
0 people found
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It has been very challenging moving from the United States to Portsmouth, but Sarah has made the renting process go very smoothly. Whenever we have an issue, it's very reassuring to know we will receive prompt service....
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Mar 01,2016
Minithumbup
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Mar 01,2016
0 people found
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During a reasonably complicated sale and purchase Hilary was patient and always pleasant and personable to deal with. The purchase had to go to renegotiation following some minor glitches identified in the survey. However, Hilary dealt with this in a very professional way, took it all in her stride and helped our purchase along to final conclusion. We would have absolutely no hesitation at all in using Fine and Country again and would undoubtedly ask for Hilary to be our agent....
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Comment on agent fees
Purchaser
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Feb 14,2016
Minithumbup
By:
Feb 14,2016
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Having ended up right in the middle of what felt like a particularly complicated chain of buyers, sellers, solicitors and agents, Hilary was great at finding answers and getting things done within the chain and helping push things through to exchange. When I felt like I was being being told rubbish from others in the chain, Hilary was able to find the right answers and get resolutions! Whilst dealing with Fine & Country as a buyer, I was very impressed at the way they represented their sell...
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Comment on agent fees
Buyer - No Fees
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Dec 08,2015
Minithumbup
By:
Dec 08,2015
0 people found
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After a very long process we finally purchased our first property on the 3rd December 2015. The ride was definitely not easy, but it was helped so much by Claire along the way. When ever i had a question or a query Claire was there to help whether this was by phone , email or in branch. We didn't have a property to sell so it was just a purchase but in the future i will be using fine and country for any house movements. I cant thank Claire enough for her help and great way towards us. She was de...
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Nov 24,2015
Minithumbup
By:
Nov 24,2015
0 people found
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Claire was a fantastic agent for pushing the process of buying forward. She kept us up to date with news from the seller and was a great liaison etween all parties. After looking for a house for almost a year and having made a few offers on houses before, we were relieved to find 'the one' through Fine and country who were honourable throughout the process....
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By: Colin
Dec 09, 2015
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It is all about the culture within the office, our desire to make people happy. Get them moved without causing too much stress or anxiety.....
Nov 12,2015
Minithumbup
By:
Nov 12,2015
0 people found
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Claire has been an enormous help whilst buying my property. She has kept in touch with myself, my solicitors and the vendors, keeping the lines of communication open, and speeding up the whole process. She has been very helpful and informative and her enthusiasm for what she does is evident in her manner and approach to her customers. My house purchase was tied up within less than 4 weeks to coincide with my sale after my previous house had fallen through. An all round positive experience for wh...
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Oct 29,2015
Minithumbup
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Oct 29,2015
0 people found
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We were offered a high quality, thoughtful & professional service from Harriet - who was very knowledgable & couldnt have done more for us. I would have no problem recommending both Harriet and F&C. Superb....
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Oct 29,2015
Minithumbup
By:
Oct 29,2015
0 people found
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Claire handled the sale of our property, and in all dealings with us she always acted in a very professional and positive manner. I would have no hesitation in recommending her, and will make a point of using her again in the future when the circumstances arise....
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Oct 26,2015
Minithumbup
By:
Oct 26,2015
0 people found
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Not only was the price accurate the fees were the cheapest and the property sold within days. Every step of the way Claire sorted out my questions letting me know immediately how things were progressing and returned all calls promptly, nothing was too much trouble....
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Oct 21,2015
Minithumbup
By:
Oct 21,2015
0 people found
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We are so pleased with the service we have received from Fine & Country, in particular Claire Ray who mainly dealt with the sale of our property. We were kept informed of developments at all times throughout the viewings, offers through to exchange of contracts. We found Claire to be friendly, professional, helpful, knowledgable and always willing to go the extra mile. We wouldn't hesitate to recommend Claire to friends and family....
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Comment on agent fees
Very competitive.
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By: Colin
Oct 26, 2015
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Yet again, striving to achieve our clients goal, to sell their home and get the best possible price. Its not all about cheap fees and a below par service, when you sell through Fine & Country its about 'going the extra mile' and all for a 'very competitive fee'.....
Oct 08,2015
Minithumbup
By:
Oct 08,2015
0 people found
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I cannot recommend Claire highly enough. From making sure I was made aware when a property we had liked came back to market to doing more than could be expected to chase conveyances, etc. Communcation liines were always open and friendly and she recognised our keenness to proceed as quickly as possible even though we must be one in many. Moving is stressful...and this process had its moments...but with Claire it would very likely not have happened.......at least not (ultimately) on time. If you...
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Oct 02,2015
Minithumbup
By:
Oct 02,2015
0 people found
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Due to an extremely long and drawn out conveyance of my late Aunt's property, caused mainly by the incompetence of the solicitors, I came to rely upon the skilled services of the agent, namely Hilary Landey. Without her constant updates, as well as her communications between both parties solicitors and myself, I honestly don't know where I could have turned to next. She has shown a certain care and dedication way beyond what anyone would expect from an Estate Agent, she was always available if I...
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Comment on agent fees
Considering the amount of time spent on this sale I consider the fee to be very good value.
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Sep 29,2015
Minithumbup
By:
Sep 29,2015
0 people found
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We met Claire when she showed us around a house we were considering buying. The house was great and she seems efficient and engaging, so we decided to sell our house through her. She has always been pro-active, efficient, helpful, incisive, committed, reliable and hard-working. More than anything, though, she is just fun with work with. I would highly recommend her as an agent....
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Sep 09,2015
Minithumbup
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Sep 09,2015
0 people found
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The service provided from Harriet was from the very beginning and throughout professional, friendly and courteous. I was kept informed with regular updates by phone and email. I would recommend Town and Country to friends and colleagues should they need their services in the future....
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Sep 05,2015
Minithumbup
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Sep 05,2015
0 people found
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Responded promptly to email and phone enquiries, organised convenient appointments and coped well with a particularly complicated sale situation. Easy to deal with....
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Aug 20,2015
Minithumbup
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Aug 20,2015
0 people found
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We first advertised our house with Fine and Country in 2012 but we withdrew it for sale after our circumstances changed. 2 years later Albert remembered our house when he had a prospective client who was looking for a Thomas Ellis Owen property. He contacted us out of the blue and asked if we were interested in selling, after considering the situation we said yes. Within 1 week the house was on the market, and we accepted an offer for the asking price a week later. Hilary showed the prospective...
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Jul 27,2015
Minithumbup
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Jul 27,2015
0 people found
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Fine and Country were extremely professional, considerate, courteous and did more than could be expected. They kept us informed of potential clients, progress and the feedback was prompt and professional....
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Areas covered
  • P01
  • PO11
    PO12
    PO13
  • P02
  • PO14
    PO15
    PO16
  • P03
  • PO17
    PO18
  • P04
  • P05
  • P06
  • P07
  • P08
  • P09
  • PO10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £232,000
  • Max: £940,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 6 0 58 0 46 0 3 0
Colin Shairp Colin Shairp
Company Director
8 reviews

About Colin No description set View full profile
Hilary Landey Hilary Landey
Property Consultant
24 reviews

About Hilary No description set View full profile
Claire Ray Claire Ray
25 reviews

About Claire No description set View full profile
Amanda Burden Amanda Burden
0 reviews

About Amanda No description set View full profile

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Fees

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Last updated at 11:45 AM 27/06/2014 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:45 AM 27/06/2014 by allAgents

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