• Hayley Blackwell
    Hayley Blackwell
  • Robert Siwinski
    Robert Siwinski
  • upload your photo
    Lisa Rebbitt
  • upload your photo
    Joanne Bateman
  • upload your photo
    Simone Deallie
  • upload your photo
    Stefanie Daines
  • Tam
    Tam
No description for branch.
Ellisons Estate Agents

24 Crown Lane Morden
Greater London
SM4 5BL

0208 543 1166

Nov 12,2016
Minithumbup
By:
Nov 12,2016
Featured Review
0 people found
this helpful
Thanks Hayley, for your excellent customer service keeping us up to date at every opportunity. I would definitely recommend this estate agent....
read full review
Comment on agent fees
good
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
Featured Review
0 people found
this helpful
Hayley was meticulous in her attention to the purchase, she allowed me time to think about what is a major decision in one's life and was very caring in all her dealings with me; it never felt as if she was acting purely for the vendor, she was a true mediator/negotiator....
read full review
Was this helpful? Yes
Oct 05,2016
Minithumbup
By:
Oct 05,2016
Featured Review
0 people found
this helpful
I first met Robert when he came to value my property and I was really impressed so put the property on the market with Ellisons straight away, Robert kept in regular contact and the property was sold very quickly. Robert was always very professional and any queries were answered quickly. Thank you for making the sale of my property a smooth process....
read full review
Was this helpful? Yes
Sep 22,2016
Minithumbup
By:
Sep 22,2016
Featured Review
0 people found
this helpful
I was a buyer where the seller had chosen to use Ellisons. Robert did an excellent job of keeping me informed and managing the process - even taking on some of his client's solicitor's duties when they went away. He was very knowledgeable and most importantly I felt he was honest with me at every step....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
Featured Review
0 people found
this helpful
Lisa has been a fantastic property manager and as a landlord I have been very grateful for her support. In a recent difficult situation with a tenant she handled the situation very professionally and helped bring us towards an agreement that suited both parties. She is very responsive to my requests and always willing to go the extra mile to make my life as a landlord easier....
read full review
Comment on agent fees
Very reasonable, particularly in London
Was this helpful? Yes
Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
Both Hayley and Robert were fantastic! Throughout the sale on my house, they have spoke a language that I very much appreciated. They were honest, unassuming and straightforward. They never promised anything that they could not delivered. They were realistic but also ambitious for me, they pushed for the best price but also made it clear of what the risks were if I had unrealistic expectations. Seriously, thank you so much. I would like to have you on my door step for whenever I have to buy or s...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Jul 25,2016
Minithumbup
By:
Jul 25,2016
0 people found
this helpful
Joanne was always ready to help and advise on situations. Friendly, personable and supportive. Prompt communication was really appreciated. I would recommend this agent for rentals and Joanne from start to finish was a pleasure to deal with....
read full review
Comment on agent fees
Reasonable fees.
Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
Very friendly, approachable, and professional customer service over the 2 years I was a tenant through Ellisons. Always gave me advanced notice when work or inspections were required. Quick to respond to any issues I had with the property...
read full review
Was this helpful? Yes
Jun 10,2016
Minithumbup
By:
Jun 10,2016
0 people found
this helpful
Highly recommended! After almost a year of selling with two different agents we opted to go with Ellisons and wish we had from the start. When we changed to Ellisons it bought our whole chain under their control and they dealt with all parties superbly. Hayley and Robert maintained constant communication throughout the process and we found them to be very professional. Thank you for our new home!...
read full review
Comment on agent fees
Good. Agreed match the rate set with our previous agents.
Was this helpful? Yes
Jun 09,2016
Minithumbup
By:
Jun 09,2016
0 people found
this helpful
I am happy with the service I received from Ellisons at Morden especially Hayley. In her absence Robert used to provide me all updates. I just exchanged contracts and completion is set for next week....
read full review
Comment on agent fees
Competitive fees
Was this helpful? Yes
Apr 14,2016
Minithumbup
By:
Apr 14,2016
0 people found
this helpful
Lisa has always been so responsive and helpful to me while I have been living abroad for many years and renting out my local property. She is always friendly and professional. I really appreciate all that she has done. I have used Ellisons rental office for approximately 17 years and have been so impressed by all their staff and smoothness of managing my property. Thankyou also to Susan Turrell who so impressed me on our first meeting all those years ago and made Ellisons stand out against all ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
this helpful
We have been tenants now with Ellisons for many years, and after using other agencies around the London area I have to say they are heights above the rest. Always willing to go the extra mile and make sure that both Landlord and Tenant are happy. We rarely have to chase for feedback and always appreciate their direct courteous and transparent approach. When works are carried out, we know that we will be provided with quality contractors that also always speak highly of Ellisons; specifically L...
read full review
Comment on agent fees
average
Was this helpful? Yes
Jan 15,2016
Minithumbdown
By:
Jan 15,2016
0 people found
this helpful
Exceptional service all the way through. Hayley was super helpful and helped us through a long and tricky scenario. I'd recommend Morden Ellisons if you are looking to buy or sell a property again and again....
read full review
Was this helpful? Yes
Jan 12,2016
Minithumbup
By:
Jan 12,2016
0 people found
this helpful
Ellisons, Morden Branch were very professional in their services and expertise. We had Fergus and Hayley assisting with the sale of our 2 bed flat. Fergus's knowledge of the current market and area and professional manner at our initial meeting impressed us as was the photos that he took of the flat. Hayley, was also excellent in reassuring me with the process when I got anxious at the length of process. I would definitely recommend them for selling property in Morden. Friendly, professiona...
read full review
Comment on agent fees
Agents fees were good. Able to negotiate.
Was this helpful? Yes
Dec 09,2015
Minithumbup
By:
Dec 09,2015
0 people found
this helpful
At the beginning I had a lot of help from Furgus Purtill which was continued on by Robert Siwinski through the sale. I was able to ask any questions and get very helpful answers which certainly helped to take the stress out of the proceedings....
read full review
Was this helpful? Yes
Dec 08,2015
Minithumbup
By:
Dec 08,2015
0 people found
this helpful
Hayley and Fergus were very professional and supportive through what has been a long process of selling our property with them and buying a property through a different agent. The agents were always courteous and business like when showing prospective buyers and amazingly supportive with advice and factual information in helping us choose a property to move to. After we had accepted an offer and had an offer accepted, Hayley gave guidance and support throughout both negotiations. We really did ...
read full review
Was this helpful? Yes
Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
this helpful
I wish to thank Lisa and her colleagues at the Morden branch for an excellent service provided over the last 12 years. They were friendly and approachable and ready offer advice when needed. They dealt with any repairs quickly and efficiently, getting the estimate and overseeing the work etc. Thank you....
read full review
Was this helpful? Yes
Nov 27,2015
Minithumbup
By:
Nov 27,2015
0 people found
this helpful
I was very please with Robert as he was professional at all times and always kept me upto date with the progress of viewing, offers and sale of my house....
read full review
Comment on agent fees
They could have charge less fees.
Was this helpful? Yes
Nov 26,2015
Minithumbup
By:
Nov 26,2015
0 people found
this helpful
I recently purchased my first investment property through Ellisons (Morden office), and I found their service to be of exceptional quality. I was kept informed at all times and the purchase went through very smoothly. Robert & Hayley were excellent at making sure the transaction went through swiftly and even when neither of them were in the office, Fergus would pick up the file and kept me fully informed. I must also mention the exceptional Financial Advisor based in the Ellisons Morden o...
read full review
Was this helpful? Yes
Nov 25,2015
Minithumbup
By:
Nov 25,2015
0 people found
this helpful
I recently sold a flat in Morden using Ellisons and they were extremely supportive. When selling a property, all parties are looking for a quick sale once decisions have been made by both parties - Ellisons facilitated exactly that! A friendly representative from Ellisons was always available to guide me through the sales process, the commission charged was reasonable and the focus on getting through the process quickly was laser-like. In addition Ellisons referred me to a firm of excellent sol...
read full review
Was this helpful? Yes
Oct 23,2015
Minithumbup
By:
Oct 23,2015
0 people found
this helpful
The negotiators were polite and punctual, and professional under the management of Fergus Purtil. The service was excellent overall, as it was 28 years ago when we bought the house through them....
read full review
Was this helpful? Yes
Oct 12,2015
Minithumbup
By:
Oct 12,2015
0 people found
this helpful
Very happy with service. Fergus was very calm and had a good telephone manner. Happy to help out post-exchange with keys etc....
read full review
Was this helpful? Yes
Sep 10,2015
Minithumbup
By:
Sep 10,2015
0 people found
this helpful
Excellent service from Hayley. Kept me well informed at all stages. Very friendly and easy to talk to. Hayley was very helpful in all matters regarding the sale. I have never sold a house before so didn't know much about the procedure....
read full review
Was this helpful? Yes
Sep 09,2015
Minithumbup
By:
Sep 09,2015
0 people found
this helpful
Fergus was excellent and dealt with all our enquires and a difficult estate agent on our behalf. All information was accurate and actions were addressed quickly....
read full review
Was this helpful? Yes
Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
this helpful
Property under offer at full asking price within two days of instructing agent. Status of buyer fully explained enabling me to make an informed decision. communication between us good which kept me up to date with the current position of the buyers situation right up to the point of exchange. Pleasant and professional people to do business with....
read full review
Was this helpful? Yes
Aug 24,2015
Minithumbup
By:
Aug 24,2015
0 people found
this helpful
Help with the whole process always there with the right answers did every thing possible to help cant fault the service given...
read full review
Was this helpful? Yes
Aug 12,2015
Minithumbup
By:
Aug 12,2015
0 people found
this helpful
- Quick in responding to calls and emails - Patient with 'challenging' buyer - Friendly, and always helpful Thanks a lot Hayley :) Minimum 20 words :)...
read full review
Was this helpful? Yes
Jul 27,2015
Minithumbup
By:
Jul 27,2015
0 people found
this helpful
Ellisons have been outstanding to do deal with. They have acted courteously and professionally. They managed to find a suitable buyer within a week of placing the property on the market with them (despite trying for months with another agent that kept wanting to reduce the price to get a sale). We achieved very close to our asking price - which was more than the previous agent's valuation. Ellisons staff, in particular Fergus and Robert (whom we dealt with) were superb. We would very highly r...
read full review
Was this helpful? Yes
Jul 24,2015
Minithumbup
By:
Jul 24,2015
0 people found
this helpful
Agents helped push through a particularly difficult and drawn-out purchase in time with our deadline though occasionally needed some chasing. Always courteous and easy to get hold of, and tried to help find alternative properties when our first choice looked like it might fall through....
read full review
Was this helpful? Yes
Jul 24,2015
Minithumbup
By:
Jul 24,2015
0 people found
this helpful
Having had a bad experience with another local estate agent, we were really pleased with the service we received from Ellisons, particularly Hayley. She was very friendly and professional on our first viewing. She told us she had a prior engagement when we viewed the house a second time, which was fine with us, but she still popped in halfway through to check everything was alright. She was really helpful when we finally decided to put an offer in, and kept us updated throughout the process. S...
read full review
Was this helpful? Yes
Mar 10,2015
Minithumbup
By:
Mar 10,2015
0 people found
this helpful
Agent was diligent to keep both parties informed all along the line and was prompt to deal with queries and keen to ensure exchange took place asap because this was a repossession and there was a tight time schedule to work to. His staff both dealt with matters in his absence. He did not allow the sale to get into a race or a nasty gazumping scenario. Apparently the vendor did drop the asking price for a quick sale then asked for best offers when more than one party was interested in purchasing...
read full review
Was this helpful? Yes
Feb 26,2015
Minithumbup
By:
Feb 26,2015
0 people found
this helpful
Excellent service from start to finish. Robert showed me a property that I was not successful in the bid, but them immediately recommended an alternative which exactly matched my spec. We exchanged today, and Robert immediately recommended the firm for lettings...........great cross-selling! I am delighted with my purchase and with the agency and will definitely use them again...
read full review
Was this helpful? Yes
Dec 31,2014
Minithumbdown
By:
Dec 31,2014
1 people found
this helpful
My experience of using Ellisons for my sale was very poor - they gazundered my sale! The agent who valued my property, Fergus, was initially efficient, however he did not follow through and post sale I dealt with Robert. I advised Ellisons of my solicitor immediately upon accepting my offer. One month afterwards, Robert told me they weren't happy with my choice of solicitor and suggested I change. (By then I couldn't, plus I had already paid fees for which I would have been out of pocket)...
read full review
What agent could do to change your mind?
Just don\'t use Ellisons.
Comment on agent fees
Given that I had to constantly oversee what the agents were doing as well as manage the sale myself I feel they should have paid me.
Was this helpful? Yes
By: Ellisons
Jan 06, 2015
View all comments (1)
I am sorry to hear that you feel you did not receive a good service from Ellisons as we pride ourselves with having excellent customer service to both Sellers and Buyers. Unfortunately with your sale there were issues with the Lease Extension being that the Solicitors acting for your Lease Renewal failed to serve notice to extend the Lease until we were two and a half months into the transaction which ultimately delayed matters, hence why we could only advise changing solicitors once the transac....
Dec 05,2014
Minithumbup
By:
Dec 05,2014
0 people found
this helpful
Fergus was incredibly helpful and professional throughout. He took the time to understand all aspects (buyer/seller requirements) of a difficult purchase situation, which undoubtedly made it run more smoothly than it could have done. Showed professional respect for all parties throughout and was a pleasure to deal with - couldn't be further from the (often true) estate agent stereotype! 100% trustworthy....
read full review
Was this helpful? Yes
Nov 06,2014
Minithumbup
By:
Nov 06,2014
0 people found
this helpful
We have just exchanged contracts on our property and have been very pleased with the service provided by Ellison's. They have been accesible, professional, informative and efficient. I will certainly consider using them for the sale of our property when we decide to move....
read full review
Comment on agent fees
We were the buyer so no fees applicable.
Was this helpful? Yes
Areas covered
  • SM4
  • SW19
  • SW20
  • CR4
  • SM5
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £210,000
  • Max: £655,000

Letting
  • Min: £0
  • Max: £0

ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 2 2 44 1 28 2 0 1
Hayley Blackwell Hayley Blackwell
Branch Manager
36 reviews

About Hayley No description set View full profile
Robert Siwinski Robert Siwinski
Assistant Sales Manager
27 reviews

About Robert No description set View full profile
Lisa Rebbitt - no image available Lisa Rebbitt
Property Manager
5 reviews

About Lisa No description set View full profile
Joanne Bateman - no image available Joanne Bateman
Property Manager
2 reviews

About Joanne No description set View full profile
Simone Deallie - no image available Simone Deallie
Property Management
2 reviews

About Simone No description set View full profile
Stefanie Daines - no image available Stefanie Daines
Renewals Manager
0 reviews

About Stefanie No description set View full profile
Tam Tam
Morden Sales
0 reviews

About Tam No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 4:28 PM 21/09/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 4:28 PM 21/09/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry