• Hayley Blackwell
    Hayley Blackwell
  • Robert Siwinski
    Robert Siwinski
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    Lisa Rebbitt
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    Joanne Bateman
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    Simone Deallie
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    Stefanie Daines
  • Tam
    Tam
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Ellisons Estate Agents

24 Crown Lane Morden
Greater London
SM4 5BL

0208 543 1166
Jul 29,2017
Minithumbup
Robert Siwinski
By: 'Mr and Mrs B'
Jul 29,2017
0 people found
this helpful
Our house sale completed within 3 months. The process was not straightforward and we might not have got there if Ellisons ( and particularly Robert Siwinski) had not been employed as estate agents. Their approach was highly professional and responsive, understanding each part of the process clearly and helped to steer the process through turbulent phases to completion. Their detailed understanding of what makes a sale successful was invaluable and we are extremely satisfied that we chose them as...
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Comment on agent fees
They are equitable across the current market.
Was this helpful? Yes
Feb 20,2017
Minithumbup
Hayley Blackwell
Robert Siwinski
By: 'Yorkshire-man'
Feb 20,2017
0 people found
this helpful
The service that I received was excellent, as I was out of area they gave me help and support all the way. Nothing was any trouble for them. Any queries or problems were addressed straight away. I would not hesitate to use the friendly team at the Crown Lane branch and would certainly recommend them....
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Comment on agent fees
The fees were competitive and I was happy with the fees charged for the service, as the service was impeccable.
Was this helpful? Yes
Feb 17,2017
Minithumbup
Hayley Blackwell
Robert Siwinski
By: 'Jen Tulloch'
Feb 17,2017
0 people found
this helpful
Both Hayley and Robert have been amazing with the sale of our house. It has been very difficult with many problems along the way and they have been completely professional, hard working and genuinely amazing and supportive. I cannot recommend them highly enough. Fantastic!...
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Comment on agent fees
None
Was this helpful? Yes
Feb 14,2017
Minithumbup
Hayley Blackwell
Tam
By: 'Mr & Mrs Giles'
Feb 14,2017
0 people found
this helpful
We put our house back on the market in September 2016 due to an unsatisfactory service from another estate agent and are so glad we did. Within days of the house being put back on we were flooded with viewings and had an offer within the week. Unfortunately this buyer fell through, but within 3 days we had another offer, and in less than 3 months we had completed. Ellison's were really efficient and effective at pushing through the viewings and chasing up potential clients....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 05,2017
Minithumbup
Hayley Blackwell
Robert Siwinski
By: 'Capitalist Lady'
Jan 05,2017
0 people found
this helpful
I was extremely impressed with Hayley and Robert's professionalism, salesmanship and courtesy. Ellisons achieved full asking price and the whole process took just 10 weeks....
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Comment on agent fees
The fees were extremely reasonable.
Was this helpful? Yes
Jan 04,2017
Minithumbup
Hayley Blackwell
By: 'David'
Jan 04,2017
0 people found
this helpful
Ms Hayley was exceptionally good in facilitating the purchase of the property and very helpful in interacting with me, clarifying queries promptly and in follow up with the solicitors and vendors. She was very helpful and considerate in arranging viewings of the property at short notice. Hayley is knowledgeable on the property market and I very much appreciate her helpful nature and professional approach. Soft spoken and well mannered, it was always a good experience interacting with her....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Jan 04,2017
Minithumbup
Hayley Blackwell
Robert Siwinski
By: 'Benjamen'
Jan 04,2017
0 people found
this helpful
The Sale of our property was handled professionally and efficiently in a friendly and courteous manner. Any queries and assistance we required was dealt with in a timely response....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 12,2016
Minithumbup
Hayley Blackwell
Hayley Blackwell
By: 'R Stone'
Nov 12,2016
1 people found
this helpful
Thanks Hayley, for your excellent customer service keeping us up to date at every opportunity. I would definitely recommend this estate agent....
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Comment on agent fees
good
Was this helpful? Yes
Oct 27,2016
Minithumbup
Hayley Blackwell
By: 'Julie'
Oct 27,2016
0 people found
this helpful
Hayley was meticulous in her attention to the purchase, she allowed me time to think about what is a major decision in one's life and was very caring in all her dealings with me; it never felt as if she was acting purely for the vendor, she was a true mediator/negotiator....
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Oct 05,2016
Minithumbup
Robert Siwinski
Hayley Blackwell
By: 'Robert'
Oct 05,2016
0 people found
this helpful
I first met Robert when he came to value my property and I was really impressed so put the property on the market with Ellisons straight away, Robert kept in regular contact and the property was sold very quickly. Robert was always very professional and any queries were answered quickly. Thank you for making the sale of my property a smooth process....
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Sep 22,2016
Minithumbup
Robert Siwinski
By: 'Buyer'
Sep 22,2016
0 people found
this helpful
I was a buyer where the seller had chosen to use Ellisons. Robert did an excellent job of keeping me informed and managing the process - even taking on some of his client's solicitor's duties when they went away. He was very knowledgeable and most importantly I felt he was honest with me at every step....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 02,2016
Minithumbup
Lisa Rebbitt
By: 'M Marlais'
Aug 02,2016
0 people found
this helpful
Lisa has been a fantastic property manager and as a landlord I have been very grateful for her support. In a recent difficult situation with a tenant she handled the situation very professionally and helped bring us towards an agreement that suited both parties. She is very responsive to my requests and always willing to go the extra mile to make my life as a landlord easier....
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Comment on agent fees
Very reasonable, particularly in London
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Jul 29,2016
Minithumbup
Hayley Blackwell
Robert Siwinski
By: 'Mr and Mrs Taylor'
Jul 29,2016
0 people found
this helpful
Both Hayley and Robert were fantastic! Throughout the sale on my house, they have spoke a language that I very much appreciated. They were honest, unassuming and straightforward. They never promised anything that they could not delivered. They were realistic but also ambitious for me, they pushed for the best price but also made it clear of what the risks were if I had unrealistic expectations. Seriously, thank you so much. I would like to have you on my door step for whenever I have to buy or s...
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 25,2016
Minithumbup
Joanne Bateman
By: 'S Lindsay'
Jul 25,2016
0 people found
this helpful
Joanne was always ready to help and advise on situations. Friendly, personable and supportive. Prompt communication was really appreciated. I would recommend this agent for rentals and Joanne from start to finish was a pleasure to deal with....
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes
Jul 18,2016
Minithumbup
Joanne Bateman
By: 'MK'
Jul 18,2016
0 people found
this helpful
Very friendly, approachable, and professional customer service over the 2 years I was a tenant through Ellisons. Always gave me advanced notice when work or inspections were required. Quick to respond to any issues I had with the property...
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Jun 10,2016
Minithumbup
Hayley Blackwell
Robert Siwinski
By: 'Nathan'
Jun 10,2016
0 people found
this helpful
Highly recommended! After almost a year of selling with two different agents we opted to go with Ellisons and wish we had from the start. When we changed to Ellisons it bought our whole chain under their control and they dealt with all parties superbly. Hayley and Robert maintained constant communication throughout the process and we found them to be very professional. Thank you for our new home!...
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Comment on agent fees
Good. Agreed match the rate set with our previous agents.
Was this helpful? Yes
Jun 09,2016
Minithumbup
Hayley Blackwell
Robert Siwinski
By: 'Manish'
Jun 09,2016
0 people found
this helpful
I am happy with the service I received from Ellisons at Morden especially Hayley. In her absence Robert used to provide me all updates. I just exchanged contracts and completion is set for next week....
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Comment on agent fees
Competitive fees
Was this helpful? Yes
Apr 14,2016
Minithumbup
Lisa Rebbitt
By: 'Marie'
Apr 14,2016
0 people found
this helpful
Lisa has always been so responsive and helpful to me while I have been living abroad for many years and renting out my local property. She is always friendly and professional. I really appreciate all that she has done. I have used Ellisons rental office for approximately 17 years and have been so impressed by all their staff and smoothness of managing my property. Thankyou also to Susan Turrell who so impressed me on our first meeting all those years ago and made Ellisons stand out against all ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 23,2016
Minithumbup
Lisa Rebbitt
Simone Deallie
By: 'Matthew A'
Feb 23,2016
0 people found
this helpful
We have been tenants now with Ellisons for many years, and after using other agencies around the London area I have to say they are heights above the rest. Always willing to go the extra mile and make sure that both Landlord and Tenant are happy. We rarely have to chase for feedback and always appreciate their direct courteous and transparent approach. When works are carried out, we know that we will be provided with quality contractors that also always speak highly of Ellisons; specifically L...
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Comment on agent fees
average
Was this helpful? Yes
Jan 15,2016
Minithumbdown
By: 'Lawrence Quinn'
Jan 15,2016
0 people found
this helpful
Exceptional service all the way through. Hayley was super helpful and helped us through a long and tricky scenario. I'd recommend Morden Ellisons if you are looking to buy or sell a property again and again....
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Jan 12,2016
Minithumbup
Fergus Purtill
Hayley Blackwell
By: 'Anisah Murphy'
Jan 12,2016
0 people found
this helpful
Ellisons, Morden Branch were very professional in their services and expertise. We had Fergus and Hayley assisting with the sale of our 2 bed flat. Fergus's knowledge of the current market and area and professional manner at our initial meeting impressed us as was the photos that he took of the flat. Hayley, was also excellent in reassuring me with the process when I got anxious at the length of process. I would definitely recommend them for selling property in Morden. Friendly, professiona...
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Comment on agent fees
Agents fees were good. Able to negotiate.
Was this helpful? Yes
Dec 09,2015
Minithumbup
Fergus Purtill
Robert Siwinski
By: 'Gray'
Dec 09,2015
0 people found
this helpful
At the beginning I had a lot of help from Furgus Purtill which was continued on by Robert Siwinski through the sale. I was able to ask any questions and get very helpful answers which certainly helped to take the stress out of the proceedings....
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Dec 08,2015
Minithumbup
Hayley Blackwell
Fergus Purtill
By: 'A and P, Morden'
Dec 08,2015
0 people found
this helpful
Hayley and Fergus were very professional and supportive through what has been a long process of selling our property with them and buying a property through a different agent. The agents were always courteous and business like when showing prospective buyers and amazingly supportive with advice and factual information in helping us choose a property to move to. After we had accepted an offer and had an offer accepted, Hayley gave guidance and support throughout both negotiations. We really did ...
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Dec 03,2015
Minithumbup
Lisa Rebbitt
Simone Deallie
By: 'Parviz.'
Dec 03,2015
0 people found
this helpful
I wish to thank Lisa and her colleagues at the Morden branch for an excellent service provided over the last 12 years. They were friendly and approachable and ready offer advice when needed. They dealt with any repairs quickly and efficiently, getting the estimate and overseeing the work etc. Thank you....
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Nov 27,2015
Minithumbup
Robert Siwinski
Hayley Blackwell
By: 'Catherine'
Nov 27,2015
0 people found
this helpful
I was very please with Robert as he was professional at all times and always kept me upto date with the progress of viewing, offers and sale of my house....
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Comment on agent fees
They could have charge less fees.
Was this helpful? Yes
Nov 26,2015
Minithumbup
Robert Siwinski
Hayley Blackwell
By: 'R Patel'
Nov 26,2015
0 people found
this helpful
I recently purchased my first investment property through Ellisons (Morden office), and I found their service to be of exceptional quality. I was kept informed at all times and the purchase went through very smoothly. Robert & Hayley were excellent at making sure the transaction went through swiftly and even when neither of them were in the office, Fergus would pick up the file and kept me fully informed. I must also mention the exceptional Financial Advisor based in the Ellisons Morden o...
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Nov 25,2015
Minithumbup
Fergus Purtill
Robert Siwinski
By: 'Ryan'
Nov 25,2015
0 people found
this helpful
I recently sold a flat in Morden using Ellisons and they were extremely supportive. When selling a property, all parties are looking for a quick sale once decisions have been made by both parties - Ellisons facilitated exactly that! A friendly representative from Ellisons was always available to guide me through the sales process, the commission charged was reasonable and the focus on getting through the process quickly was laser-like. In addition Ellisons referred me to a firm of excellent sol...
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Oct 23,2015
Minithumbup
Hayley Blackwell
Robert Siwinski
By: 'Andrew'
Oct 23,2015
0 people found
this helpful
The negotiators were polite and punctual, and professional under the management of Fergus Purtil. The service was excellent overall, as it was 28 years ago when we bought the house through them....
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Oct 12,2015
Minithumbup
Fergus Purtill
By: 'RK'
Oct 12,2015
0 people found
this helpful
Very happy with service. Fergus was very calm and had a good telephone manner. Happy to help out post-exchange with keys etc....
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Sep 10,2015
Minithumbup
Hayley Blackwell
Fergus Purtill
By: 'chris'
Sep 10,2015
0 people found
this helpful
Excellent service from Hayley. Kept me well informed at all stages. Very friendly and easy to talk to. Hayley was very helpful in all matters regarding the sale. I have never sold a house before so didn't know much about the procedure....
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Areas covered
  • SM4
  • SW19
  • SW20
  • CR4
  • SM5
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £210,000
  • Max: £672,000

Letting
  • Min: £0
  • Max: £0

ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 2 2 50 1 29 2 0 1
Hayley Blackwell Hayley Blackwell
Branch Manager
41 reviews

About Hayley No description set View full profile
Robert Siwinski Robert Siwinski
Assistant Sales Manager
32 reviews

About Robert No description set View full profile
Lisa Rebbitt - no image available Lisa Rebbitt
Property Manager
5 reviews

About Lisa No description set View full profile
Joanne Bateman - no image available Joanne Bateman
Property Manager
2 reviews

About Joanne No description set View full profile
Simone Deallie - no image available Simone Deallie
Property Management
2 reviews

About Simone No description set View full profile
Stefanie Daines - no image available Stefanie Daines
Renewals Manager
0 reviews

About Stefanie No description set View full profile
Tam Tam
Morden Sales
1 reviews

About Tam No description set View full profile

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Fees

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Last updated at 4:28 PM 21/09/2016 by allAgents

Complaints Procedure

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Last updated at 4:28 PM 21/09/2016 by allAgents

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