93% sales valuation accuracy
95% sales fee satisfaction
88% lettings valuation accuracy
80% lettings fee satisfaction
We are property professionals established in Northamptonshire since 1975. Our services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments.Our lettings division manages over 1250 properties throughout the county, ranging from studio apartments to seven bedroom listed mansions. Our services are differentiated by very high ...
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We are property professionals established in Northamptonshire since 1975. Our services cover all aspects of residential property; from lettings and management to sales and buy-to-let investments.
Our lettings division manages over 1250 properties throughout the county, ranging from studio apartments to seven bedroom listed mansions. Our services are differentiated by very high standards of quality and we successfully cater to the needs of a very diverse clientele ranging from first time landlords to professional portfolio landlords and large land owners (including the Althorp Estate). This makes us one of the largest independent letting agents in the UK.
Our credentials, resources and network in the property industry give us a unique position, where we have access to various vendors, applicants and investors. This gives our sales division considerable advantage and enables us to negotiate sales very efficiently. Moreover, our vast portfolio of managed properties allows us to offer some great buy-to-let opportunities to investors.
We have offices in Northampton and Daventry. We are ARLA/NFOPP members and as such are regulated by their strict code of conduct. We pride ourselves on our customer service and the experience of our qualified team. Majority of our team are qualified to the high NFOPP standard. We are also members of the TDS (so all deposits we hold are protected) and The Property Ombudsman, a well-recognised redress scheme.
Our lettings division manages over 1250 properties throughout the county, ranging from studio apartments to seven bedroom listed mansions. Our services are differentiated by very high standards of quality and we successfully cater to the needs of a very diverse clientele ranging from first time landlords to professional portfolio landlords and large land owners (including the Althorp Estate). This makes us one of the largest independent letting agents in the UK.
Our credentials, resources and network in the property industry give us a unique position, where we have access to various vendors, applicants and investors. This gives our sales division considerable advantage and enables us to negotiate sales very efficiently. Moreover, our vast portfolio of managed properties allows us to offer some great buy-to-let opportunities to investors.
We have offices in Northampton and Daventry. We are ARLA/NFOPP members and as such are regulated by their strict code of conduct. We pride ourselves on our customer service and the experience of our qualified team. Majority of our team are qualified to the high NFOPP standard. We are also members of the TDS (so all deposits we hold are protected) and The Property Ombudsman, a well-recognised redress scheme.
Latest Reviews
Featured Review
a
reviewed by 'Eden'
18th Dec 2020
reviewed by 'Kerrie'
16th Dec 2020
reviewed by 'Haydn'
30th Nov 2020
reviewed by 'elizab'
23rd Nov 2020
reviewed by 'James'
Opening Hours
Address
Chelton Brown
4/5 George Row
Northampton
Northamptonshire
NN1 1DF
01327 879431
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 95% | £100,000 | £397,000 |
| Lettings | 88% | 80% | £400 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 21 | 2 | 46 | 17 | 13 | 1 | 5 | 1 | 3 | 3 |
Areas covered
- NN1
- Northampton
- NN2
- Northamptonshire
- NN3
- Duston
- NN4
- NN5
- NN6
- NN7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Images & Videos
Featured Review
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May 12,2020
May 12,2020
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Michelle Murphy was very professional and on-point with the processes which all went smoothly to secure my rented property. She was friendly and polite....
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Jan 13,2021
Jan 13,2021
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Excellent and friendly service throughout, fully understanding of the requirements and needs. Helpful regarding moving in dates and extras required - Thank you...
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Dec 18,2020
Dec 18,2020
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Absolutely amazing , nothing was to much trouble would highly recommend . I could not have done it without the support of Victoria....
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Dec 16,2020
Dec 16,2020
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As a first time landlord, Michelle and the team have been super helpful and the overall service provided took everything off my hands - which was much appreciated!!...
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Nov 30,2020
Nov 30,2020
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I was hesitant at first when approaching Cheltenham Brown as the reviews online were not good. But as soon as I picked up the phone and enquire about a property, I was approached with a friendly service from Anna and it gets better when I ...
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Nov 23,2020
Nov 23,2020
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Very impressed with the professional and friendly service and going through extra mile for both the applicant and the client in my recent successful move....
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Oct 29,2020
Oct 29,2020
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We had Kiren to help us find our new home, and she was very attentive and helpful every step of the way, would highly recommend...
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Oct 29,2020
Oct 29,2020
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Isabelle was very helpful throughout the whole process. She was there every time we needed help and she was very kind and willing to assist us!...
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Oct 27,2020
Oct 27,2020
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Kiren was really helpful and provided me updates all the time. Highly recommend her. Nothing was ever too much for her...
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Oct 17,2020
Oct 17,2020
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Great experience throughout the process and really helpful staff, also great viewing and felt comfortable with viewing during the COVID pandemic....
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Oct 08,2020
Oct 08,2020
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I am extremely pleased with the service provided by the letting negotiatior. Kiren provide us with lots of assistance, details and positivity. Although my parents don’t speak English very well, she was very approachable and understanding. All documentation and procedures related to arranging the ...
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Oct 03,2020
Oct 03,2020
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Chelton brown is the best agency. It was so difficult for me to find an apartment to move in during this pandemic but chelton brown was regularly following up on me and searching the best place for me.I really wanna appreciate all the staffs ...
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Sep 16,2020
Sep 16,2020
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Kiren has been a pleasure to deal with - very patient, professional and kind. She organised a number of different viewings with us, answered any questions we had and guided us through the whole renting process step by step. With her help we have just ...
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Aug 25,2020
Aug 25,2020
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Awful. I wasn't even given a chance at Chelton Brown. We are in the middle of a global pandemic and without a job at the moment. I do however, have a guarantor and savings. Paying rent and bills wouldn't be a problem. But she immediately ...
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Aug 25,2020
Aug 25,2020
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Kiren went out of her way to help me find a rental property within a short space of time and was always on hand with questions that I had. Michelle was also on point when organising documents. Would recommend Chelton Brown to other tenants...
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Aug 25,2020
Aug 25,2020
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Thank you for selling our flat. A good team.
A very professional service, though unfortunately coronavirus threw a spanner in the works!...
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Aug 11,2020
Aug 11,2020
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I am somewhat extremely disappointed with your website, namely your vague descriptions of your properties. Nearly all the properties I have browsed none provide room sizes which is important to me, furthermore, you provide a 'tab' for floor plans which again provides no additional information....
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Aug 12, 2020
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(1)
Hi Robert,
Thank you for your feedback.
I am sorry you felt the descriptions and adverts were not to your desired standard, although I am surprised you felt compelled to write a review to highlight this. We have always prided ourselves on our marketing and have invested heavily into video tours, professional grade photography and virtual tours. Re floor plans as the turnover of our lettings stock is so quick we rarely have time to do a floor plan but we are slowly adding them to our mark ...
Jul 31,2020
Jul 31,2020
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Despite the covid 19 pandemic which did affect the time to sell the flat, James was always encouraging, chased the buyers in the chain and supported us with the sale...
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Jul 30,2020
Jul 30,2020
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During my process I had kiren lally help me, she been so supportive while I've been so annoying, I thank chelton browns Northampton team massively...
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Jul 29,2020
Jul 29,2020
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Joshua was excellent. Really tenacious, wanting to please and great communication. I also found Christian on accounts very helpful too....
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Jul 26,2020
Jul 26,2020
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Fantastic experience working with Josh Buswell to secure our new rental home. He was extremely attentive and ensured we knew exactly what we needed to do in order to secure the property.
Would highly recommend after such a positive experience!...
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Jul 17,2020
Jul 17,2020
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Kiren was absolutely brilliant and professional throughout. I was disappointed when I a flat I really like was taken off the market. But Kiren was very helpful in finding an alternative flat which worked just as well....
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Jul 03,2020
Jul 03,2020
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The best man ever! Josh went above and beyond to help me in every way possible. Couldn’t have asked for a better estate agent. Thanks josh!...
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Jun 13,2020
Jun 13,2020
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James at Chelton Brown in Northampton is simply amazing at what he does.
First class service and great honest advice which I have to say is rare in an estate agent.
He was realistic and our house sold very quickly. Very profession service and great ...
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Jun 12,2020
Jun 12,2020
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I cannot thank Josh Buswell enough for what he has done these few weeks
He has supported me and made sure I was updated all the time.
Anything I needed he was always there to answer my questions as well....
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Mar 13,2020
Mar 13,2020
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A good service and a fairly quick sale at close to the asking price - thanks! It was a shame that there were two changes of agent handling my file as people left the office during the 3 months but in fact the handover each time ...
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Mar 03,2020
Mar 03,2020
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I'm really disappointed with the service I've received in the past month from the property manager, after having a good year, and its sad that I've had to end my tenancy on this note. But it definitely impacts the fact that I wouldn't recommend Chellton ...
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Feb 27,2020
Feb 27,2020
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The worst professional entity I've ever dealt with.
From day 1 Chelton Brown lettings team has been unclear and contradictory in their communication to me, as well as being seemingly incapable of sharing important information between themselves and with the landlady. In addition, they;
- Failed ...
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Feb 20,2020
Feb 20,2020
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During the selling process there were some staff rotation so we had to get used to different staff during the process. The staff involved seemed to be reliable, always got back to us when they agreed and in some parts during the process we were ...
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Jan 22,2020
Jan 22,2020
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I am very happy with the service I have received from all the staff at Chelton Brown. They are knowledgable and experienced in managing my properties in their care....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Once a complaint is registered with the branch, a Manager will be allocated to investigate and respond to the complaint via phone and then follow up in writing.
Last updated at 4:26 PM 25/07/2018 by allAgents
Awards won by Chelton Brown, Northampton NN1 1DF
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2020
Best Estate Agent in Northampton
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2020
Best Estate Agent in NN1
-
2020
Best Overall Agent in Northampton
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2020
Best Letting Agent in Northampton
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2020
Best Overall Agent in NN1
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2020
Best Letting Agent in NN1
-
2019
Best Estate Agent in NN1
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2019
Best Estate Agent in Northampton
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2018
Best Letting Agent in NN1
-
2018
Best Overall Agent in NN1
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2018
Best Letting Agent in Northampton
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2018
Best Overall Agent in Northampton
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2019
Best Letting Agent in NN1
-
2019
Best Overall Agent in NN1
-
2019
Best Letting Agent in Northampton
-
2019
Best Overall Agent in Northampton
