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Chappell & Matthews

8 The Mall, Clifton Bristol
North Somerset
BS8 4DR

0117 946 6236

Sep 14,2013
Minithumbdown
By:
Sep 14,2013
0 people found
this helpful
At first seemed really helpful, replaced the carpet and mattress in the property before we moved in as these were both heavily soiled. However once there were problems within the property they were hopeless in sorting them out. We had a leak that started off as a very small damp bit of carpet but by the time anything was done the hallway was sodden and there was mould growing everywhere. We had to call the emergency line to get someone out, even though it could have been sorted with minimal dama...
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What agent could do to change your mind?
Reacted to problems more quickly, or in fact reacted to them at all. Been more polite in contacting people (bosses, previous landlords) for references.
Was this helpful? Yes
Sep 22,2011
Minithumbdown
By:
Sep 22,2011
0 people found
this helpful
We used C&M 'Full Management Service' while abroad. When we came back there was over 10k damage to our home and the rent was 2k in arrears. A Director from C&M stated that they were NOT responsible for :- - collecting the rent owed after the end of the tenancy - collecting money for the damage to property at the end of the tenancy - the quality/speed of work carried out by their contractors ( they just arrange repairs not manage them ) - carrying out detailed inspections while we ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
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