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    Louise Hurlow
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    Steve Abdy
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    jim hammersley
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    REBECCA CULLEY
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    Rory Watkins
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    Mark Reardon
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    Seymone Roberts
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    Martin Jakins
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    Myrsini Grypari
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Carson & Co

40-42 Commercial Way Woking
Surrey
GU21 6EN

01483 789469

Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
Thank you for finding me the property to rent I have never rented before so I did know what to do.i found you were very good at your job and very helpful.i felt in very capable hands and would use Carson & co again thank you...
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Comment on agent fees
Not to bad
Was this helpful? Yes
Feb 25,2016
Minithumbdown
By:
Feb 25,2016
0 people found
this helpful
It has so far taken 3 months to get some simple works completed on the property. Our boiler timer was broken and we had no heating for three days before the landlord could be contacted to send someone out, they would not authorise works without her saying yes, despite us having no heating. Our wardrobe shelf collapsed over 2 weeks ago and we have been living with clothes all over the flat and no one has been out to fix what is a very easy fix. None of the people I deal with call me back, despite...
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What agent could do to change your mind?
Ridiculously expensive and they tried to overcharge us when we moved in because "the fees had just gone up" but weren't updated on the website, another big coincidence.
Comment on agent fees
Ridiculously expensive and they tried to overcharge us when we moved in because "the fees had just gone up" but weren't updated on the website, another big coincidence.
Was this helpful? Yes
Nov 18,2015
Minithumbup
By:
Nov 18,2015
0 people found
this helpful
We were really happy with the service that we've got from the office. We were treated with respect and smile and the willing to help us in every way that they could. A special thanks to Jaidina Phillips that she helped us a lot and answered all the questions that we had with a big smile. We would definitely recommend....
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Nov 13,2015
Minithumbup
By:
Nov 13,2015
0 people found
this helpful
First class service from Martin Jakins from start to finish. Martin was recommended to me and safe to say he delivered on everything he said he would do and more. He even helped arrange removals which wasn't part of his job. From the way he marketed my home from start to finish was first class. Well done to all the staff members. I would have no hesitation in recommending Martin or Carsons. Thank you....
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Comment on agent fees
Had cheaper quotes from other agents but the guys earnt their fee.
Was this helpful? Yes
Sep 21,2015
Minithumbup
By:
Sep 21,2015
0 people found
this helpful
Helpful and down to earth staff. My boyfriend and I have managed to rent our dream home. Efficient and informative with viewings and any queries we had. It has been the most uncomplicated process (I have rented 4 properties previously, all with different agents, in different locations, all had a gruelling rental process and mountains of paperwork in comparison) Thank you Carson & Co...
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Was this helpful? Yes
Sep 15,2015
Minithumbup
By:
Sep 15,2015
0 people found
this helpful
Martin Jakins provided us an excellent service with the sale of our property. He helped us through the whole process, was really hands on with chasing the rest of the chain and made us feel at ease with his experience. We are really relieved that we went with Carson & Co and will definitely recommend them to anyone selling their property....
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Comment on agent fees
Reasonable and in line with other agents fees
Was this helpful? Yes
Sep 10,2015
Minithumbup
By:
Sep 10,2015
0 people found
this helpful
Having been entirely disappointed by most of the other agents I had been working with (due to their extremely aggressive and conceited approach to doing business) my experience with Carson's was absolutely correct and professional; from the day I viewed the proposed purchase to the day that I had completed. If there were a five star merit classification for client satisfaction, I believe the award goes out to them, and in particular, to the sales agent I was dealing with....
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Sep 03,2015
Minithumbup
By:
Sep 03,2015
0 people found
this helpful
Carsons Woking were excellent. Although we actually ended up going with another offer from different agent, Carsons got 3 out of 4 of the best offers that we had. They did this without applying any pressure (unlike some aggressive agents), we're very efficient, honest and effective. I would thoroughly recommend them and all of the team there....
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Was this helpful? Yes
Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
Rebecca helped me and my partner find a suitable buy-to-let investment flat in Woking within our budget. She kept us up to date with what was available, and was flexible with when she showed us around properties. She was on hand to answer any questions and queries we had, as well as chasing her colleagues for updates on our behalf. She was friendly and efficient in her approach and we'd definitely recommend her to any of our friends looking to buy in the Woking area....
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Was this helpful? Yes
Aug 13,2015
Minithumbup
By:
Aug 13,2015
0 people found
this helpful
I would highly recommend this agent and their very helpful staff members. We have had exceptional customer care from start to finish and when our first sale unfortunately fell through, they had a stream of people in our property straight away and it was resold within days. Rebecca and Martin in particular were wonderful to work with and communicated efficiently. I have dealt with many agents in the past and will have no hesitation in recommending them to others....
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Jun 16,2015
Minithumbup
By:
Jun 16,2015
0 people found
this helpful
I was in the process of assessing whether it would be possible to move to a new property. On the off-chance, I decided to pop in Carson and Co in Woking. I got speaking with the Manager and decided that it would be worthwhile to get a valuation, the result of which I was very happy with. I then started to liaise with Rebecca who basically managed viewings, correspondence and sales progression. Rebecca was extremely professional and friendly throughout the process and I could always rely on...
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Was this helpful? Yes
May 25,2015
Minithumbup
By:
May 25,2015
1 people found
this helpful
Very easy to deal with Martin and Becka at Carsons in Woking. Gave realistic valuation and property assessment. Organised superb 'open day' with 24 viewings from which 6 offers were received with one above the asking price! Clients financial standing was also satisfactorily assessed to avoid time-wasters. Nothing was too much trouble whilst the sale went through. Always returned my calls, and phoned each week to keep me up to date with progress. Completed on 22/05/2015. Would use them aga...
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Comment on agent fees
Very fair rate of 1% - a nearby agent wanted 2.75%!
Was this helpful? Yes
Apr 03,2015
Minithumbdown
By:
Apr 03,2015
0 people found
this helpful
Really disappointed about the level of service and integrity. I have never had the phone put down on me before from an estate agent, very amatuer...
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Was this helpful? Yes
Feb 02,2015
Minithumbdown
By:
Feb 02,2015
0 people found
this helpful
After the initial tenancy was setup the agent has needed constant chasing around the tenancy renewal and dealing with issues around fees and deposits. On several occasions said they had done something, or promised they would do something and then didn't. Accounts and renewals are dealt with by Countrywide Integrated Solutions who also require chasing and make basic mistakes in the paperwork they send out. You can easily spend 30 minutes waiting in a queue when phoning them and their computer sy...
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What agent could do to change your mind?
Actually deliver on the levels of service their website claims they offer and that would go someway to justifying the fees. Don\'t make promises you can\'t keep or claim something has been done when it hasn\'t.
Comment on agent fees
For the level of service offered the fees are excessive.
Was this helpful? Yes
Nov 26,2014
Minithumbup
By:
Nov 26,2014
0 people found
this helpful
We recently sold our house in Old Woking through Carson & Co without ever meeting face to face (as we are living in Australia). Everything was done over the phone or per email and it was a pleasure to deal with Carson & Co, especially Kunal Trehan - he even got the time zones right ;-) Kunal was very professional and attentive. He worked hard on getting us the best possible price for our property and kept in touch during the lengthy wait until completion. All in all we were very ha...
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Was this helpful? Yes
Nov 18,2014
Minithumbup
By:
Nov 18,2014
0 people found
this helpful
We were very happy with the service we received during the sale of our property, which was managed quickly and efficiently. The agent was friendly, courteous, and kept us well informed....
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Was this helpful? Yes
May 29,2014
Minithumbup
By:
May 29,2014
0 people found
this helpful
Seymone. Her excellent local knowledge enabled her to give us a quick valuation over the phone. Because of this we decided to use Carson to act for us. She was also able to deal with a last minute planning application problem with a minimum of fuss. Martin. He showed himself to be approachable, informed and organised. He was helpful and not at all pushy. Ours was a complicated sales process but he ensured that we were fully kept up to date at all times....
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Was this helpful? Yes
May 29,2014
Minithumbdown
By:
May 29,2014
0 people found
this helpful
I am tenant of Carson & Co who has a good big office in town but I m very sorry to say that the service they provide is really poor and very unprofessional they do not check property before renting, when I moved in the property fridge shelve was broken, boiler was not working, the keys they gave me were stiff,bedroom heater was not working, washer dryer was not in the property and was promised to provide soon but still after more than a month it is not sorted but the RENT they want before ...
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What agent could do to change your mind?
First impression is the last can't change my mind
Was this helpful? Yes
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
We recently purchased a property were very impressed with the personal service we received from all the staff at Carson & Co Woking and in particular, Seymone Roberts and Mark Reardon the sales personnel and Melanie Williams the sales processor. They were very professional, personable and reliable during the whole purchasing process assisting us overcome any minor issues that arose. We would have no hesitation in recommending this company....
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Was this helpful? Yes
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
Kunal and Martin worked hard to secure a sale for us after many viewings. There feedback was open and honest. They were very patient and offered sound advise at the right time when they recommended a price reduction. I think other agents would have gone off the boil and not continued to actively market it. Well done guys and thank you!...
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Was this helpful? Yes
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
Rory worked very hard to sell our property & kept us updated & informed promptly of every thing going on. He was enthusiastic & an exceptional member of the Carsons team, by helping us achieve our house sale....
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Was this helpful? Yes
Apr 28,2014
Minithumbup
By:
Apr 28,2014
0 people found
this helpful
After browsing the internet for some time I came across a house that I had seen a few weeks prior, it appeared that it was back up for sale, I decided to contact Carson & Co to see if I could arrange a viewing. This was when I first spoke to Rory, he was very happy to discuss the property and answer some questions that I had about it. As the market is a sellers paradise at the moment I had been finding that some estate agents attitudes had become quite poor towards buyers as there are so...
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Was this helpful? Yes
Apr 08,2014
Minithumbup
By:
Apr 08,2014
0 people found
this helpful
We bought our current property through Carson and Co in Woking and Rory dealt with the sale of the property to us. Rory was very professional, helpful, approachable and always kept us informed as to how our purchase was progressing. He was always available when we called and dealt with our concerns and queries straight away and he was very reassuring. We would definitely recommend Carson and Co as a selling agent and will consider them when we come to sell our property in future. Rory def...
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Was this helpful? Yes
Apr 08,2014
Minithumbup
By:
Apr 08,2014
0 people found
this helpful
Hello, I recently sold my property through Carsons in Woking, the commerical way branch. I was advised expertly throughout this process by Martin Jakins. He not only kept me abreast of the proceedings and regularly offered advice but also went out of his way to obtain the keys from the property manager when i was having a very stressful day. I found his particular method of conducting business in this manner to be above and beyond the call of his normal duties. If at any time in the future ...
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Was this helpful? Yes
By: Martin
Apr 09, 2014
View all comments (1)
It was a pleasure Mark, thank you for the business. All the best for the future. Many thanks, Martin....
Apr 07,2014
Minithumbup
By:
Apr 07,2014
1 people found
this helpful
After looking for a property for considerable time we were very happy to finally find our dream home through Carson\'s and to work with Rory Watkins on the purchase. Rory was extremely helpful, efficient and an extremely nice person and we completely put our trust in him to oversee the purchase of our new house. Unlike a lot of other agents he was genuinely interested in us and always made sure we were informed on any developments. We were absolutely thrilled when we were able to exchange and...
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Was this helpful? Yes
Mar 19,2014
Minithumbup
By:
Mar 19,2014
1 people found
this helpful
Out of all the factors which make up an excellent estate agency the truly important ones are (1) the ability to value the property accurately, and (2) the ability to deliver on the sale. The first factor requires some courage, as there are a lot of people who over-value properties in the hope of being appointed sole agent. Carson\'s delivered on both....
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Was this helpful? Yes
Mar 03,2014
Minithumbup
By:
Mar 03,2014
1 people found
this helpful
In all dealings from initial contact and viewing to completion Seymone was very professional and helpful. Seymone listened exactly to my Mum\'s requirements and did not waste our time with unsuitable properties. This purchase took a very long time 7 months due to the property purchase having to go to Court of Protection. During this period Seymone kept us completely informed of any progress and kept us calm. I would definitely recommend Seymone and if I ever have to sell or purchase a property i...
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Was this helpful? Yes
Mar 03,2014
Minithumbup
By:
Mar 03,2014
1 people found
this helpful
I am very please with the communication regarding the sale of my Mothers property, It was a very testing sale with the buyer having trust in Mark/Simone regarding the Court of Protection which took a long but the buyer remained loyal due to their regular updates. I will be happy to use your company again and would recommend you to friends and colleagues....
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Was this helpful? Yes
Feb 07,2014
Minithumbup
By:
Feb 07,2014
1 people found
this helpful
Unfortunately I had to sell my mothers flat due to her moving into a care home. I had to get 3 agents round to value due to legal reasons. Martin stood out from the start, professional, courteous and felt as though he cared about the predicament myself and my family were in. He done a marvellous job and achieved a very good price. We\'re all extremely grateful. Thank you Martin...
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Was this helpful? Yes
Jan 29,2014
Minithumbup
By:
Jan 29,2014
3 people found
this helpful
Hello, I had origianlly tried to sell my property via another estate agent in the Woking area but was told that the matter was too \'\'complex\'\' and that i should try another agency. Martin Jakins of Carsons, Commercial Way, was recommended to me. I called his number and after intrioductions told him what the situation was. I expected another rebuke but was told \'\'no problem\'\' leave it with me. After the phone call i was struck by his professional manner not too mention positive tone. ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £175,000
  • Max: £875,000

Letting
  • Min: £0
  • Max: £0



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0 1 4 3 20 0 11 0 1 2
Louise Hurlow - upload your photo Louise Hurlow
1 reviews

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Steve Abdy - upload your photo Steve Abdy
0 reviews

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jim hammersley - upload your photo jim hammersley
1 reviews

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REBECCA CULLEY - upload your photo REBECCA CULLEY
6 reviews

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Rory Watkins - no image available Rory Watkins
Sales Negotiator
5 reviews

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Mark Reardon - upload your photo Mark Reardon
3 reviews

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Seymone Roberts - upload your photo Seymone Roberts
4 reviews

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James Coates - no image available James Coates
Sales Manager
1 reviews

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Martin Jakins - upload your photo Martin Jakins
1 reviews

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Martin Jakins - upload your photo Martin Jakins
0 reviews

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Jaidina Phillips - upload your photo Jaidina Phillips
2 reviews

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Myrsini Grypari - upload your photo Myrsini Grypari
1 reviews

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