• Kai Logan
    Kai Logan
  • Jodi Thomas
    Jodi Thomas
  • Jack Battersby
    Jack Battersby
  • Denise Goulbourn
    Denise Goulbourn
Taunton
Bradleys Taunton is a prominent office in Tauntons busy town centre, our experienced and knowledgeable Sales and Lettings Team are passionate about providing the best customer service whilst achieving our ultimate goal of selling and letting every property we bring to the market. Bradleys deal with all types of residential and commercial property and Taunton is no exception. Being the County Town of Somerset, Taunton offers the very best of both town and country living. With each m
Read full description...arketing package specifically tailored to meet both the needs of the client and to suit the property that is being sold, our clients return to us time and time again as we have exceeded their expectations since opening in 2000. We invite you to join in our success and see how much we enjoy our work and really do care about selling your property.
Bradleys Estate Agents

49/50 East Street Taunton
Somerset
TA1 3LZ

01823 351351

Nov 20,2016
Minithumbup
By:
Nov 20,2016
Featured Review
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My wife and I have owned a flat in Cotford St Luke for many years which we let through an agency. This is our one and only rental property - not one of a large portfolio. For some time we were unhappy with our agent's performance in terms of finding tenants and obtaining a reasonable rent. We have also been disappointed in their poor management of our asset generally. After a tenant left early in 2016, the flat was empty for several months, with the agency suggesting we reduce the rent (for ...
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Comment on agent fees
Very reasonable fees - less than any other agency we have dealt with.
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Nov 18,2016
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Nov 18,2016
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From the initial valuation of our property in Taunton through to exchange of contracts Jack, Jodi and Denise worked very hard to ensure we were kept informed at every stage. Viewings were handled professionally, our property was marketed well and sold much faster than we could have ever hoped. The team at Bradley's in Taunton are professional and friendly and we would have no hesitation in recommending them....
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Comment on agent fees
Agent fees were reasonable.
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By: Jack Battersby
Nov 19, 2016
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Dear Mr and Mrs Edwards, Thank you so much for your positive comments, I am so pleased to hear you are happy with the service we provided. I wish you, and the family many years of happiness in your new home. Jack....
Oct 26,2016
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Oct 26,2016
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From our point of initial contact with Joshua at Bradleys we knew we were dealing with a professional, well trained and very friendly agent. Joshua was punctual arriving for our first viewing, was very well informed and was a good intermediary between us as prospective purchasers and the vendor who was present. The viewing was very well conducted and we were not rushed at all. Subsequent communications and meetings with Joshua were always relaxed but clear and queries were quickly answered. Phon...
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Comment on agent fees
Fair and reasonable
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Oct 04,2016
Minithumbup
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Oct 04,2016
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Jodie, Jack and Josh were more than helpful with the purchase of our first home and always happy to help even if we asked stupid questions that first time buyers wouldn't know. Would be a pleasure to work with again. a very friendly and welcoming bunch. Thanks you!...
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Oct 03,2016
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Oct 03,2016
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Thanks Jack,Josh and team on sell of garage.You are friendly yet professional.Everything ran smoothly and you kept us well informed from beginning to end.We have already recommended you to friends and if we ever need an estate agent again we will call you...
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Comment on agent fees
Good
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By: Jack Battersby
Oct 03, 2016
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Dear Karen and Paul, Thank you for your kind words, I am so pleased that you are happy with the service we provided.....
Oct 03,2016
Minithumbup
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Oct 03,2016
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Thank you so much Jack and Jodi! You guys were professional throughout and so helpful. You communicated with me at all stages of the sale and I was so grateful for your proactive support throughout. I would recommend Bradleys to anyone looking to sell their property - you will not be disappointed! Thanks again for everything you have done....
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Sep 30,2016
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Sep 30,2016
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Thanks to Jodi and to Jack. We dealt with a number of estate agents on our nervous search for our first property and without doubt our experience with Bradley's was the most positive. Jodi especially was incredibly helpful. She was so easy to deal with, always was prompt in answering messages. She wasn't pushy but was always really 'customer-focused' if that makes sense. Thanks so much Jodi, and to Jack too who got involved more as the purchase progressed. Couldn't fault either of them at all...
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By: Jack Battersby
Sep 30, 2016
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Thank you for your brilliant review and great comments. I am so pleased you were pleased with our service. Many thanks, Jack....
Sep 13,2016
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Sep 13,2016
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Both my husband & I feel we know the team at Bradley's very well after nearly a year of trying to sell our house. The teamwork & hardwork eventually paid off and we are now sold & settled in our new home. Bradley's do actually do sales progression unlike some in the Taunton area so they are definitely worth checking out if you are selling your house....
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Comment on agent fees
What we expected to pay.
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Aug 28,2016
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Aug 28,2016
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We had an excellent experience of buying our property through Bradleys. Jack was always friendly, professional, knowledgable and responsive to any questions. He knew the type of property we wanted and kept in regular contact. The communication was excellent and paperwork was sent out immediately! Jodi was amazing in keeping me informed at every stage. She went above and beyond to get to exchange and completion. A stressful time was made much easier in the knowledge that such a competent team wer...
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By: Jack Battersby
Aug 31, 2016
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Thank you so much for your positive comments and I wish you many years of happiness in your new home. Jack....
Aug 28,2016
Minithumbup
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Aug 28,2016
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I used Bradley's to purchase a property in Taunton . Jack was the main person I delt with along with Joshua .I could not of asked for more polite and professional people .I would certainly use and recommend Bradley's and the guys concerned in the future ....
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Aug 19,2016
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Aug 19,2016
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I can not fault the service I had from these two young people, polite and quick to call back if not available when I rang their office. Thank you very much I just love the house and am enjoying living in Taunton too....
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Comment on agent fees
Did not apply to my buying my house
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By: Jack Battersby
Aug 19, 2016
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Thank you very much for your positive feedback. It was a pleasure dealing with you and I wish you many years of happiness in your new home. Jack....
Aug 17,2016
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Aug 17,2016
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All i can say is thanks so much to Bradleys, they went above and beyond to help us complete Jodie especially was amazing. So thank you so much guys!! A very stressful time. But Bradleys excelled by helping get everything sorted for us!!!...
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By: Jack Battersby
Aug 17, 2016
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Dear Hayley and Shayine, Thank you so much for your review - I am so pleased to hear you were happy with the service you received. Please do let me know if there is anything further we can do to help. I hope you settle well into your new home. Many thanks, Jack....
Jul 25,2016
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Jul 25,2016
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I would like to say a big thank you to all of the team at Bradleys Taunton. They were highly professional and extremely supportive when selling my house for me. I chose them because Jack had sold the property to me through his previous agency. I was so happy with his service that when it became time to sell, I was happy to find him at Bradleys Taunton. I would certainly again do business with them, and thoroughly recommend them to others....
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Comment on agent fees
Very good
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Jul 19,2016
Minithumbup
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Jul 19,2016
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Recently exchanged on a property purchased through Bradley's couldn't fault the service and communication that Bradley's gave throughout the process to date. It has gone very smoothly and not at all stressful even when the completion date was moved forward. Thank you very much for all your help and support through the process and recommending Paula, the solicitor at Risdon Hosegood who has has also been fantastic! We look forward to completing a week Monday!...
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Comment on agent fees
Good
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Jul 13,2016
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Jul 13,2016
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As an agent myself in sunny London it was a pleasure dealing with an agent with the same integrity as i work, honest, always calls back and goes that extra mile for you Well Done Jack...
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Comment on agent fees
Very fair
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By: Jack Battersby
Jul 13, 2016
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Dear Shane, Thank you for your review, I am so pleased to hear you were happy with the service you received. Please do let me know if there is anything further we can do to help. Many thanks, Jack....
Jul 08,2016
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Jul 08,2016
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We couldn't have asked for a more professional, reliable and prompt service. We felt as though we were in capable hands and they genuinely went above and beyond their duty to look after us. We felt that even the smallest issues were dealt with professionally. We were on a tight timescale and Bradleys did a quick turnaround to help support us in our move. We are extremely grateful for all of their help....
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Comment on agent fees
N/a - this was picked up by the new build company
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By: Jack Battersby
Jul 08, 2016
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Thanks for your review Alicia, hope the move to your new home goes well. Jack....
Jul 07,2016
Minithumbup
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Jul 07,2016
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Our experience of Bradleys was as a buyer and they went the extra mile to ensure that we could have access to the property on multiple occassions before completion. They also helped us to glean some valuable info from the owner on the history of the property & were generally very helpful....
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Comment on agent fees
N/A
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By: Jack Battersby
Jul 07, 2016
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Thank you very much for your review of our customer service. I am so pleased to hear you were happy. Wishing you both many years of happiness in your new home.....
Jun 29,2016
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Jun 29,2016
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We came to Bradley's to sell our property. We were looking for an estate agent that would offer advice, support, guidance and most importantly clear communication, a tall order but this is exactly what we got. From our very first phone call Jodie was wonderful, she gave us fantastic advice and made us a feel instantly in safe, reliable hands. Jodie and Jack worked together to prepare the sale details making us feel included and listened to. The whole process was made easy with outstanding commun...
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By: Jack Battersby
Jun 29, 2016
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Thank you very much for your kind words, I am so pleased to hear you were happy with the service we provided. It was a pleasure selling the house for you. Jack....
Jun 27,2016
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Jun 27,2016
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Using Bradleys to sell my house was the best decision i made. From the very first call to arrange a valuation to handed the keys over was so smooth. Jodie and the team informed me constantly about any news. No matter how small. Jodie was always reachable either by call or email. Jodie's attitude was always positive and nothing was too much trouble. I am very fussy when it comes to a service. And Bradleys fulfilled this 100% . Thank you again....
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Comment on agent fees
The fees was very reasonable for the service I received.
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Jun 23,2016
Minithumbup
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Jun 23,2016
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I am very happy with the service that I received from Bradleys for the Tenant Find Service for the marketing and rental of my house. I had very clear ideas of what I wanted in terms of the advert listing content, the timescales for my house to be rented and the license agreement that was drawn up. Within 3 days of my house being advertised, the Bradleys Taunton Branch staff; Jack, Josh and Jody had arranged and facilitated 5 viewings and I had interviewed and selected the Tenant of my choic...
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Comment on agent fees
Although my property was rented out very quickly I feel that the fee charged (which was a one off amount deducted from the first month's rent) was fair as the Bradleys Staff put a lot of work in to tailor the service provided to my requirements within a short timescale.
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By: Jack Battersby
Jun 23, 2016
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Thank you very much for taking the time to review Bradleys. I am so pleased to hear you were happy with our customer service. It was a pleasure to find you a tenant.....
Mar 28,2016
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Mar 28,2016
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Excellent service and communication between all,Jodie was very professional and had a great calming influence when any little hick up occurred they sale went through with great ease and Jodie kept us updated throughout the sale and stayed in touch after the sale went through to see if we were settled ok would recommend Bradleys to everyone well done to Jodie and Joshua...
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Comment on agent fees
good
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By: Jack Battersby
Mar 30, 2016
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Thank you very much for your review. I am pleased to hear you were happy with the service we provided. I hope you are settling well into your new home. Jack Battersby Office Manager Bradleys, Taunton....
Mar 02,2016
Minithumbup
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Mar 02,2016
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Thanks so much to Jack and the team, Jack was on the ball the whole time and sorted out every question/problem we had, we were so pleased with how helpful you were...
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By: Jack Battersby
Mar 30, 2016
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Thank you very much for your review. I am pleased to hear you were happy with the service we provided. I hope you are settling well into your new home. Jack Battersby Office Manager Bradleys, Taunton....
Feb 28,2016
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Feb 28,2016
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We have used Bradleys in Taunton to both buy and sell properties in the past, and have always been very satisfied with the service received. On this occasion (selling a flat), we again experienced an excellent service from start to finish. Our property was marketed without delay and a buyer found within days. Jodi ensured that the transaction went through smoothly, liaising with the buyer, solicitors etc. We would not hesitate to recommend this agent....
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Comment on agent fees
You are given two fee options (including solicitors fees or estate agency only). We chose to go with the estate agents fees only and use our own solicitor. We feel that the fees are reasonable for the service provided.
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Dec 16,2015
Minithumbup
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Dec 16,2015
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I cannot recommend Bradleys highly enough. Dealt with all three of the team throughout my sale and they were equally helpful and knowledgeable. This being my first sale they were always on hand to allay any fears and provide much needed advice during the process. Thank you...
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Dec 15,2015
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Dec 15,2015
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I have been buying investment properties and letting them out for the last 10 year, I have done business on several occasions buying and renting them out through the Taunton Office and would highly recommend them. The team are brilliant, but a special mention to Jodi Thomas, who has been amazing and gone that one step further for me....
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Dec 07,2015
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Dec 07,2015
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Josh was amazing he always kept me informed alway polite a few problems with dates but not his fault had to go to office a few times all staff were very nice...
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Nov 25,2015
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Nov 25,2015
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My property was let over a year ago. The service I received in finding a tenant was excellent. Since then Jodie has kept me up to date on everything. Her friendly and professional approach has enabled me to have peace of mind in that everything is taken care of. I have been in a few times with queries and all the staff have been most helpful. I am abroad a lot of the time and therefore relied on Jodie to take care of everything. Thank you Jodie. I would be very happy to recommend Bradley's of T...
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Comment on agent fees
I think they are very reasonable.
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Oct 30,2015
Minithumbup
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Oct 30,2015
0 people found
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Oliver and the team were very supportive in our finding the property we are buying and arranged a number of inspections at times that suited us. No complaints and the team have responded to any request or contact we have had....
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Oct 10,2015
Minithumbup
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Oct 10,2015
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I would personally like to thank Bradley's Estate Agents (Taunton) for there excellent service they delivered. I was a first time buyer and throught the constant updates and advice from them was second to none. I dealt with Jodi for most of the transaction and thought she was outstanding and a credit to Bradley's Estate Agents. Once again thanks for all your help and I hope this will be the first of many property's I invest in....
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Aug 28,2015
Minithumbdown
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Aug 28,2015
5 people found
this helpful
I had 2 appointments with view to lettings in Taunton, on the first appointment Mr Joshua Dodge who was obviously too busy to call and let me know that he'd already arrived and went. On the 2nd appointment to view the same property I decided to get there quarter of an hour early because I know the agents work to a very small time scale (Mr Dodge in particular - hmm, living up to the reputation of his surname!). And yet again was let down by his/her absence. I was appalled and disgusted by their...
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What agent could do to change your mind?
To have phoned or have turned up would have been nice!
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By: Kai Logan
Sep 02, 2015
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As a company we pride ourselves on our high level of customer service. We are sorry to hear you have not received the service you would expect. We are looking into this. Please can you contact kailogan@beagroup.co.uk to confirm your experience and add any further comment so that he can respond to you personally.....
Aug 24,2015
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Aug 24,2015
1 people found
this helpful
Primarily I dealt with Jodi. She took me round the property I am now renting and answered any questions thoroughly and extensively. She informed me of all details in regards to the property and property management. She was patient with me and invited me to ask about anything i didn't understand. Jodi has kept me well informed with progression of the process. She's particularly lovely and smiley! I also dealt with Josh partly. He was very happy to answer any calls and questions and followed up w...
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Aug 24,2015
Minithumbup
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Aug 24,2015
1 people found
this helpful
We received excellent service from Joshua Dodge in our search for our new home and would like to thank Josh and the team for their efforts. We will be happy to recommend Bradleys to friends and family and to help us buy in the future....
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Jul 23,2015
Minithumbup
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Jul 23,2015
1 people found
this helpful
Oliver was very supportive in getting our property on the market and gave a honest and fair valuation of the property, We had viewings almost immediately and Jodi, who led on these, gave prompt feedback after each. They were supportive right up until completion date. I would highly recommend them....
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Jul 23,2015
Minithumbup
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Jul 23,2015
0 people found
this helpful
As a first time buyer I found Bradleys to be very pleasant to deal with both in person and over the phone. The staff were polite, helpful and friendly. They kept me up to date with the progress of my purchase....
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Jul 22,2015
Minithumbup
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Jul 22,2015
0 people found
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We received a friendly and efficient service from Bradleys. We found the staff to be knowledgable and helpful, and they kept regular contact with us through out the process. Overall we are happy with the service we received....
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Areas covered
  • TA1
  • Taunton
  • TA2
  • Wellington
  • TA3
  • TA4
  • TA6
  • TA7
  • TA19
  • TA20
  • TA21
  • EX15
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 73% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £2,400
  • Max: £265,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 6 0 47 3 43 1 7 1
Kai Logan Kai Logan
Marketing Manager
26 reviews

About Kai I started my estate agency career in 1998 with Baxters Estate Agency in Taunton High Street. My career at Bradleys started in 2001 after having worked for a large corporate firm for a short period, wh View full profile
Jodi Thomas Jodi Thomas
Negotiator
59 reviews

About Jodi I began my career in estate agency in 2007 with Bradleys. I first took on a part time role to include covering various local offices in Devon. Within a few months I became a permanent negotiator at View full profile
Jack Battersby Jack Battersby
Manager
17 reviews

About Jack I started working in estate agency in 2007 at Wilkie May View full profile
Denise Goulbourn Denise Goulbourn
2 reviews

About Denise No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 3:22 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:




Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP





5. In the event that the investigation carried out by the parties as detailed above still fails to satisfy your complaint, then you are at liberty to refer

the complaint in writing to the Property Ombudsman to whom information will be provided by this Company. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters expeditiously i.e. within 8 weeks from the date of written

notification to ourselves.

Last updated at 3:22 PM 05/01/2016 by allAgents

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