60% sales valuation accuracy
56% sales fee satisfaction
Latest Reviews
13th Apr 2021
reviewed by 'Bex'
9th Mar 2021
reviewed by 'Cris'
23rd Dec 2020
reviewed by 'Uttaran'
30th Aug 2020
reviewed by 'Shelby'
20th Feb 2020
reviewed by 'Swagata'
Opening Hours
Address
Belvoir
1022 Lincoln Road
Peterborough
Cambridgeshire
PE4 6AS
01783 32150
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60% | 56% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 2 | 15 | 12 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Apr 13,2021
Apr 13,2021
0
people found
this helpful
this helpful
If I could put less than 1 star I would! Telling me I can't access my own electricity meter but wont give me my meter reading which means I have now been charged an obscene amount due to their incompetence, things have broken and have been ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 09,2021
Mar 09,2021
0
people found
this helpful
this helpful
Extremely good approach! Communication is spot on!
I am very happy with all process!
I am very excited! Many thanks!
Looking forward to the moving date.
Many thanks once again....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 23,2020
Dec 23,2020
0
people found
this helpful
this helpful
Arranged and tenancy completed within almost 7 days.
It was the fastest arrangement received ever.
Thanks for taking up all the hasle and finish the arrangements fast...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 30,2020
Aug 30,2020
0
people found
this helpful
this helpful
Me & my partner have received nothing but excellent service. Valerie is the loveliest lady and has been an absolute star! We will be forever grateful for her support and service, she did everything she could to ensure we got our forever home in the easier, ...
read full review
read full review
Was this helpful?
Yes
Yes
May 22,2020
May 22,2020
0
people found
this helpful
this helpful
Shannon is such an amazing young girl. She was very helpful throughout the whole process, emails, phone calls, messages and advice was very helpful. She's good at her job and she does it well....
read full review
read full review
Comment on agent fees
Fees are quite high
Was this helpful?
Yes
Yes
Feb 20,2020
Feb 20,2020
0
people found
this helpful
this helpful
The sales team and viewing team are very energetic and prompt in response. Specifically I would like to personally thank Shannon for the excellent service she provided throughout the letting process.
The after sales service team may need to speed up a little, specifically during ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 10,2019
Dec 10,2019
0
people found
this helpful
this helpful
Agent Shannon was fantastic, friendly & made sure the place was right for me. Treating customers fairly they do! Very happy with all services so far :)...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 23,2019
Oct 23,2019
0
people found
this helpful
this helpful
Me and my fiance are extremely happy with the service we recieved. Its our first flat together and with the help of shannon was a smooth fast process. Thank you so much for all your help...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 27,2019
Sep 27,2019
0
people found
this helpful
this helpful
Shannon has been a delight to deal with. Answering all of our questions and dealing with everything very promptly. I couldn't be happier....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 08,2019
Sep 08,2019
0
people found
this helpful
this helpful
I needed to rent a place quickly. I sent out requests to view properties I had seen on Rightmove. From initial contact to viewing the property through to completing the rental agreement, Shannon was friendly, informative and helpful. Any questions were quickly answered and the ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 30,2019
Aug 30,2019
2
people found
this helpful
this helpful
I am previous customer. On 2019 January I have changed the letting agency and it was a good choice. I am very disappointed hour agency is working with their customers. Have paid every bill and still agency was looking for trouble all the time. Furthermore, when ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 05,2019
Jun 05,2019
0
people found
this helpful
this helpful
Shannon was very helpful, great communication, fast responding, all the process went so easy. Very happy with the service we received from Belvoir....
read full review
read full review
Was this helpful?
Yes
Yes
May 17,2019
May 17,2019
0
people found
this helpful
this helpful
Shannon was extremely helpful and professional throughout the process of viewing and setting up the rental for a property. We had just moved to UK from overseas and Shannon led us expertly through the process and helped make it much less stressful for us than ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 05,2019
Apr 05,2019
0
people found
this helpful
this helpful
Only the best things can say about agency. Fast service and communication. Communication was very clear. Would recomend them 100%....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 06, 2019
View all comments
(1)
Fantastic feedback. Thanks Davis! ...
Feb 06,2019
Feb 06,2019
0
people found
this helpful
this helpful
Very happy with the service i received when renewing our tenancy, was kept up to date regularly and all questions answered promptly....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 01,2018
Aug 01,2018
5
people found
this helpful
this helpful
Belvoir is worst agency ever:
- they haven't helped me in case of emergency
- a wheel from my cycle was stole because they haven't arranged repairing of main gate(it should be locked)
- it took 3 months to repair washing machine
- they don't ...
read full review
read full review
Comment on agent fees
Bad.
Was this helpful?
Yes
Yes
Oct 12,2017
Oct 12,2017
0
people found
this helpful
this helpful
very happy with service very friendly and professional very easy online application i would have no hesitation in recommending belvoir...
read full review
read full review
Comment on agent fees
average
Was this helpful?
Yes
Yes
Oct 06,2017
Oct 06,2017
0
people found
this helpful
this helpful
I am a landlord and I am satisfied with the service I have received from Belvoir Peterborough. I would recommend to my friends and family....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 14,2017
Apr 14,2017
1
people found
this helpful
this helpful
Out of the 10+ letting agencies I engaged with here in the UK, they were the most helpful.
I strongly recommend them.
Keep up the good work....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Nov 21,2016
Nov 21,2016
3
people found
this helpful
this helpful
I have had 4 properties with them for over 10 years. In each property I have had issues, that ended up costing me money. They don't check properties often (in one I had a butterfly mural painted on an entire wall, which they failed to spot). Overall ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 12,2016
Nov 12,2016
0
people found
this helpful
this helpful
We are very impressed by belvior professionals manner and the way they always keep to their high standards that's only match by the staff kind and honest approach to their job which they show 100% commitment....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 13,2016
Jun 13,2016
5
people found
this helpful
this helpful
Most awful agent. Had awful experience with the so called director dealing with maintenance issues-being heating and hot water-to the point I had to call environmental health who stepped in- I was quickly told to leave the property by them and 2 weeks later still no ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09,2015
Dec 09,2015
6
people found
this helpful
this helpful
We have rented from Belvoir! for a couple of years, and the process of getting in is more expensive than most, so you expect better service. They do not actually provide good service though. Contacting Belvoir for any reason leads to a long wait on ...
read full review
read full review
Comment on agent fees
Higher than anyone else in the local area, we fell in love with the house, not the agents.
Was this helpful?
Yes
Yes
Sep 29,2015
Sep 29,2015
3
people found
this helpful
this helpful
I used Belvoir as a first time landlord. Initially everything was fine, but then one day I got a call stating that the cooker spur lead to the meter would need replacing at a cost of around £1,500 + VAT. I got a second opinion from an ...
read full review
read full review
What agent could do to change your mind?
Used independent tradesmen, or at least declared there was a conflict of interest. Repay monies paid for work not carried out.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Aug 16,2015
Aug 16,2015
4
people found
this helpful
this helpful
I arranged to meet them at a house.
After an hours drive, I arrive and wait and no one shows up.
I call them and explain what's happened - the first time I ring the person on the other line pretended she couldn't hear me.
...
read full review
read full review
Was this helpful?
Yes
Yes
May 08,2015
May 08,2015
5
people found
this helpful
this helpful
Absolutly appailing, when the end of ennancy was up, the amount of things that they tried to charge us for and the amount of money they quoted to do the work was absolutly disgraceful, and completley unecessery by anyones stretch of the imagination.
they find ...
read full review
read full review
Comment on agent fees
Pet fees they asked for ‚£150 for us to keep pets at the property, as a deposit, specific word used deposit, then when you leave they describe it as a fee thats non refundable, deceitful doesnt cover it.
Was this helpful?
Yes
Yes
Jul 01, 2015
View all comments
(1)
Dear Kerry,
Thank you for your comments.
We are extremely disappointed to read your comments and welcome you to contact the office directly so that we may discuss this with you and hopefully resolve any outstanding queries or concerns.
Please follow our standard complaints procedure by writing to Belvoir Peterborough, 1022 Lincoln Road, Peterborough, PE4 6AS.
We look forward to speaking to you
Kind regards,
Belvoir Peterborough ...
Jan 08,2015
Jan 08,2015
6
people found
this helpful
this helpful
DO NOT use this letting agency. Slow to response to house maintenance problems or issues. Not Tenant-friendly. It will take a long time to refund back your deposit and will give you excuses when you call them to inquire about your deposit. The agency expect ...
read full review
read full review
What agent could do to change your mind?
Slow to response to house maintenance issues.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Feb 10, 2015
View all comments
(1)
Dear Jermiah,
Belvoir Peterborough is extremely disappointed to read your comments and sincerely apologise if you feel you have not received the high level of service you expected. Belvoir Peterborough is passionate about customer service and is deeply committed to solving genuine complaints.
The vast majority of tenants understand that a property will require remedial maintenance at some stage during a tenancy, and specialist maintenance contractors are often unable to attend a property i ...
Nov 24,2014
Nov 24,2014
4
people found
this helpful
this helpful
From day 1 these are the problems encountered - after two months, nothing has been rectified:
1. the damage to walls,
2. damage to the stairway ceiling,
3. stained ceilings in the bedrooms and kitchen,
4. leaking kitchen sink drain which necessitated a plumber to replace the drain connection on ...
read full review
read full review
What agent could do to change your mind?
Fix all defects prior to taking in a new tenant -Attached Filesnbsp;
Comment on agent fees
They don't deserve to get any fees for this attrociuos behaviour - they just do not care.
Was this helpful?
Yes
Yes
Nov 28, 2014
View all comments
(2)
Hello Danny,
I are sorry that you have experienced issues since moving in to your new home.
Belvoir Peterborough truly value feedback (positive & negative); without feedback we wouldn't know about issues and we appreciate you letting us know so that we can get issues resolved as quickly as possible.
Belvoir Peterborough are voluntary members of the Property Ombudsman, ARLA, Safe Agent & the National Approved Lettings Scheme. We assure you that we wouldn't become members of these bodi ...
Jun 24,2014
Jun 24,2014
2
people found
this helpful
this helpful
Very quick and efficient in getting viewings and application sorted out. However found that after you receive the keys, they do not want to know.
There was mould in the fridge, dust from works, both extractor fans broken, including above the hob (all still not ...
read full review
read full review
What agent could do to change your mind?
Agency fees were very high in comparison to others, and will find any excuse to get some payment from anyoneAttached Filesnbsp;
Was this helpful?
Yes
Yes
Apr 28,2014
Apr 28,2014
3
people found
this helpful
this helpful
Can't speak about Belvoir in the rest of the country but the Peterborough office is a real cowboy outfit, do not use them.
I had a problem with my boiler which took them months to fix despite numerous calls resulting in huge water bills which ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in Peterborough 
Best Overall Agent in Peterborough 
