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    Luke Mason
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    Jonathan Hitchin
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    Jonathan Fiducia
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    Emma Nolan
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    Jenna Clark
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    Davinder Gharial
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    Megan Williams
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    Jan Howard
No description for branch.
Belvoir

32 Bancroft Hitchin
Bedfordshire
SG5 1LA

01462 433949
Jun 25,2017
Minithumbup
Jonathan Hitchin
Jan Howard
By:
Jun 25,2017
0 people found
this helpful
We have been very impressed with Jan and John. The communication has been excellent and they are both very knowledgeable in thier field of work. We will definitely use Belvoir again in the future and recommend to others....
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Comment on agent fees
The fees are competitive.
Was this helpful? Yes
Jun 24,2017
Minithumbup
By:
Jun 24,2017
0 people found
this helpful
John was excellent at communicating with me regarding the exchange and was very accommodating in viewing and visiting the property I purchased. He was much more in the know and informative than the other estate agent and solicitors....
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Jun 20,2017
Minithumbup
By:
Jun 20,2017
0 people found
this helpful
John was a very helpful estate agent. He clearly was prepared to go a little bit further to accommodate the customer. His knowledge of the product was reassuring and made me and my wife feel very confident and comfortable with his communication skills. We hope further contact with John regarding buying property within the Hitchin area....
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Was this helpful? Yes
Jun 08,2017
Minithumbup
Jan Howard
By:
Jun 08,2017
0 people found
this helpful
Had a fantastic experience from the start of the process of selling my flat in Hitchin to the end (almost - the completion date is imminent!!). Jan was absolutely first class, brilliant keeping me informed, brilliant liaising with potential buyers. I joined her one day when a buyer had come around and her ability to connect with them and do her job was GREAT. I would recomend using Belvoir and I know I will again in the future....
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Comment on agent fees
Really reasonable and almost too low considering what they offer.
Was this helpful? Yes
May 31,2017
Minithumbup
Emma Nolan
Matthew Beeson
By:
May 31,2017
0 people found
this helpful
As a new Landlord, I have been delighted with the excellent service I've received from day one with Belvoir Hitchin. Emma, Megan and Matthew, as well as Jonathan, have been very helpful, efficient and prompt in service. The Tenancy has been a great success, with no issues at all. At the end of the first Tenancy, a new Tenant has been found, and the transition has been very smooth. I have no hesitation in recommending Belvoir Hitchin to other Landlords....
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Comment on agent fees
I find the Agents Fees very reasonable.
Was this helpful? Yes
May 26,2017
Minithumbup
Matthew Beeson
By:
May 26,2017
0 people found
this helpful
Matthew was very enthusiastic and listened to find out exactly the kind of property I was looking for. A real asset to the company, I found him charming and he showed a real passion in his work....
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May 24,2017
Minithumbup
Jonathan Fiducia
Davinder Gharial
By:
May 24,2017
0 people found
this helpful
I have to say that the team at Belvoir (Hitchin) are a fantastic bunch! I was only able to choose two staff members at Belvoir (Hitchin) to give a review on, but I would have chosen them all if I could have. I would highly recommend them to anybody looking to sell their property or to let their property out to tenants. They will find you fantastic tenants, which will take the stress off you, and will manage your property effectively. They are extremely knowledgeable and friendly. I would recom...
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Was this helpful? Yes
May 19,2017
Minithumbup
Megan Williams
Matthew Beeson
By:
May 19,2017
0 people found
this helpful
A fabulous estate agent - polite, helpful and efficient. The whole process was simple and straight forward only took a few days to complete. I was in need of something quickly and Belvoir didn't let me down. Matthew showed me round the property and was. Wet informative. Megan dealt with my paperwork and was very helpful....
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Comment on agent fees
Good
Was this helpful? Yes
May 17,2017
Minithumbup
Matthew Beeson
By:
May 17,2017
0 people found
this helpful
I am recently looking for 3 bed house and found one through Belvoir Hitchin. The viewing was arranged promptly and we like the property, made an offer but unfortunately was not accepted by Landlord due to better offer from someone else. However I wish to say many thanks to Matthew Beeson who was there for us at all times, answered all our questions and provided the best polite service and ability to satisfy customer needs. Thank you Matthew, well done. Wishing you best of luck for the future....
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 28,2017
Minithumbup
Jonathan Fiducia
Megan Williams
By:
Mar 28,2017
0 people found
this helpful
We have just purchased a 2 bedroom flat and asked Belvoir to find a tenant for us. Jonathan Fiducia advised the timeline to find a tenant and to complete the checks/contracts which proved totally accurate. His status updates were frequent and very detailed. The team were very helpful, going beyond what I would have expected of them. I will happily re-engage with them when another of our properties becomes vacant....
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Was this helpful? Yes
Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Mathew was helping us all the way and did an excellent job! After just on viewing he helped us to secure the property and was always there when we had questions. Great experience for someone who is new to renting!...
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Was this helpful? Yes
Aug 11,2016
Minithumbup
Emma Nolan
Megan Williams
By:
Aug 11,2016
0 people found
this helpful
Belvoir have been extremely helpful from day one. As a first-time Landlord, they guided me through every part of the process and found me an excellent tenant. Every query, however small, is dealt with promptly and very efficiently. Emma and Megan have been especially helpful as has Jonathan, when I first approached Belvoir. No hesitation in recommending this great agency....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Jul 06,2016
Minithumbdown
By:
Jul 06,2016
3 people found
this helpful
DO NOT RENT from these guys. Robbery at its finest, not to mention some very, very lazy office staff. Be prepared to lose some deposit money as this lot will find ANY way possible to keep some of it! Never had this trouble in 20 years of renting properties worldwide! You have been warned people :-)...
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What agent could do to change your mind?
Bad
Attached Files
Comment on agent fees
Bad
Was this helpful? Yes
Apr 07,2016
Minithumbup
Davinder Gharial
By:
Apr 07,2016
0 people found
this helpful
Myself and my partner had struggled to find an estate agent that genuinely wanted to help us find a property for ourselves and our little French Bulldog. Davinder went above and beyond to help find us a perfect house to rent with a fantastic landlord who was quick to help us out with any issues with the property. We would highly recommend Belvoir Hitchin. Thank you to Davinder and Craine for your hard work....
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Was this helpful? Yes
Dec 04,2015
Minithumbup
Davinder Gharial
Megan Williams
By:
Dec 04,2015
0 people found
this helpful
The initial process of choosing a reliable,capable and honest Lettings agent for my property started off very poor due to some very unprofessional agents who only interests was their own which after more meetings with Lettings companies I nearly gave up the whole idea myself. Last chance telephone to Belvoir of Hitchin,I was greeted by Davinder Gharial who acted in a professional manner and explained everything in plain English and after a meeting at the property I knew Belvoir of Hitchin w...
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Was this helpful? Yes
Dec 01,2015
Minithumbdown
By:
Dec 01,2015
1 people found
this helpful
The service was not proffesional at all. They took me to a flat I didn't want to see instead of the one I was interested in. We visited other flats and both of them had people sleeping in the beds, they didn't contact them previously. So we couldn't actually see the house properly. Staff were fighting in the office....
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Was this helpful? Yes
By: Rebecca
Dec 08, 2015
View all comments (1)
As I can't edit my review I would like to clarify that I didn't mean staff were fighting in a violent way. There was a bit of tension because of the misunderstanding with the keys. I have to say that the agent called us to apologize again and to try to find us a better flat. The fact that people were sleeping in the rooms when we arrived is not the agency's fault, but I was quite shoked that this happened twice in one morning. It was probably a bad day, but we appreciate their apologies and phon ...
Nov 06,2015
Minithumbup
Davinder Gharial
Megan Williams
By:
Nov 06,2015
0 people found
this helpful
We found a property to buy as a buy-to-let. I visited 3 local letting agents about managing it. They all seemed capable but I decided to use Belvoir. The property was visited by John Fiduccia and later by Davinder Gharial and we took advice from both on what in their opinion needed doing to it to be successful in marketing it. They found & referenced what so far seem to be suitable tenants fairly quickly & the property was rented within a month of purchase completion. Tobie Hau was our m...
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Comment on agent fees
The fees seem to be in the right ballpark, which I would expect from an experienced agent.
Was this helpful? Yes
Apr 28,2014
Minithumbdown
By:
Apr 28,2014
1 people found
this helpful
Poor maintenance of property, no or unacceptable slow response Eg no bathroom taps for six months,, dirty when moved in, unhelpful response, inaccurate check out reports, unclear process, moving goalposts, we left early but on agreed date. they kept extending period we had to pay for and denied access all this time....
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What agent could do to change your mind?
respond to queries, be clear, be polite
Attached Files
Was this helpful? Yes
Mar 03,2014
Minithumbup
Emma Nolan
By:
Mar 03,2014
0 people found
this helpful
Extremely good communication and excellent advice from Emma. A trouble free experience and very pleased with the tenants that were "sourced". Thank you very much...
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Was this helpful? Yes
Feb 18,2014
Minithumbup
Jenna Clark
By:
Feb 18,2014
1 people found
this helpful
This young lady was very helpful and polite, Jenna is not a Negotiator but explained and assisted in the absence of her colleagues. If the rest of the staff are like her then I would rate this agent *****...
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Was this helpful? Yes
Jan 09,2014
Minithumbup
By:
Jan 09,2014
0 people found
this helpful
A have been tenant with Belvoir Hitchin for over a year now and I have always been extremely pleased with the service they have provided me. I would high recommend them as agents to all my friends who wish to rent a property....
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Was this helpful? Yes
Jan 07,2014
Minithumbup
By:
Jan 07,2014
0 people found
this helpful
The team at Belvoir Hitchin have always responded quickly to any queries and recently organised for my property to be decorated, which all went well, and looked good. I always receive payment and any reports on time. Megan Williams wasn\'t an option on the above staff list, but she has always been very helpful as well as Jonathan and Emma....
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Was this helpful? Yes
Dec 24,2013
Minithumbup
Jonathan Fiducia
By:
Dec 24,2013
0 people found
this helpful
The experience with Belvoir Hitchin office has been first class ever since our initial enquiry. The customer service we have received has been exceptional. Any issue has been resolved with regular communication within the expected timescales which is a great peace of mind. Jonathan Fiducia is an excellent agent who always responds quickly and professionally....
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Was this helpful? Yes
Dec 23,2013
Minithumbup
By:
Dec 23,2013
0 people found
this helpful
We have rented our property for a number of years through Belvoir. They always provide an excellent service and we would recommend them without reservation....
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Was this helpful? Yes
Dec 20,2013
Minithumbup
By:
Dec 20,2013
0 people found
this helpful
Belvoir has been very good at handling our calls from the time we first contacted them in search of accomodationand have provided us with quality service throughout. These guys are proffessionals and would recommend anyone to contact them for any advice or arrangements regarding properties to let or sale. Keep the good work Belvoir....
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Was this helpful? Yes
Dec 20,2013
Minithumbup
Emma Nolan
By:
Dec 20,2013
0 people found
this helpful
I found Emma very friendly and she made herself available when we asked to organize a second visit of the property for the third tenant which couldn\'t be present the first time.Emma was also very clear and transparent on what was needed on our sides and always answered our questions at her very best convenience, by phone or email....
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Was this helpful? Yes
Dec 19,2013
Minithumbup
By:
Dec 19,2013
0 people found
this helpful
I needed to move into a property very quickly and the team at Belvoir were very helpful and efficient. They responded very quickly to my emails and apppointment requests and arranged viewings late in the evening which was great for me as I work in London. Overall very friendly to deal with....
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Was this helpful? Yes
Dec 19,2013
Minithumbup
Luke Mason
Emma Nolan
By:
Dec 19,2013
0 people found
this helpful
We let this property and have been here for two and a half years. The process from viewing to finishing contracts was seamless. Luke was very professional and installed confidence in us that Belvoir would be the the right company to let through. I have been renting properties for over ten years and can honestly say that whenever we have had any issues that Emma Nolan has managed the situation with speed, care and efficiency. I can honestly say that Belvoir have been and continue to be the ...
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Was this helpful? Yes
Dec 19,2013
Minithumbup
By:
Dec 19,2013
0 people found
this helpful
What can I say........ Excellent customer service throughout the full process from finding me a tenant to actually getting them moved into my property. Exceptional communication was received at all times making sure I was fully aware of where we were in the process and ultimately the time scales involved in getting the tenant moved in. A great company to use making my first experience as a landlord pleasurable....
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Was this helpful? Yes
Dec 19,2013
Minithumbup
Luke Mason
By:
Dec 19,2013
0 people found
this helpful
I had be struggling to find a property to suit my needs. I then tried Belvoir Hitchin and was impressed when I was greeted by the branch proprietor and he was incredibly helpful. Within 3 days he had located a flat, I viewed it and took it! I had a maintenance issue (blocked drain). One phone call and they got it fixed for me! Fantastic service and highly recommended. Joel Boorman...
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Was this helpful? Yes
Areas covered
  • SG5
  • Sg7
  • Sg1
  • Sg3
  • Sg2
  • Sg4
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
86% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £225,000
  • Max: £225,000

Letting
  • Min: £0
  • Max: £0

NALS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 1 14 4 2 0 2 0 2 2
Luke Mason - upload your photo Luke Mason
4 reviews

About Luke No description set View full profile
Jonathan Hitchin - upload your photo Jonathan Hitchin
2 reviews

About Jonathan No description set View full profile
Jonathan Fiducia - upload your photo Jonathan Fiducia
4 reviews

About Jonathan No description set View full profile
Emma Nolan - upload your photo Emma Nolan
5 reviews

About Emma No description set View full profile
Jenna Clark - upload your photo Jenna Clark
1 reviews

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Davinder Gharial - upload your photo Davinder Gharial
4 reviews

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Megan Williams  - upload your photo Megan Williams
4 reviews

About Megan Williams No description set View full profile
Megan Williams - upload your photo Megan Williams
1 reviews

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Matthew Beeson - upload your photo Matthew Beeson
4 reviews

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Jan Howard - upload your photo Jan Howard
2 reviews

About Jan No description set View full profile

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Last updated at 10:17 AM 26/05/2017 by Jonathan Fiducia

Complaints Procedure

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Last updated at 10:17 AM 26/05/2017 by Jonathan Fiducia

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