• Carolyn Scott
    Carolyn Scott
  • Richard Burns
    Richard Burns
  • Daniel Charge
    Daniel Charge
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    Gavin Lewis
  • Khaleesha Said-Loveday
    Khaleesha Said-Loveday
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    Mandy Bootle
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    Louise Gibson
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    Victoria Fenn
  • Kish Oogarah
    Kish Oogarah
  • Kellee Newman
    Kellee Newman
Our Upminster branch is situated in the most prominent position for the exposure of property in Upminster, opposite the station, used by millions of people every year. Headed by Martin Gibbon FNAEA and Richard Burns MNAEA, who between them have nearly 40 years experience in the industry and a wealth of local knowledge together with a large sphere of influence within the community.
Balgores Property Services

63 Station Road Upminster
Essex
RM14 2SU

01708 259539

Nov 30,2016
Minithumbup
By:
Nov 30,2016
Featured Review
0 people found
this helpful
We instructed Kish who is now based in the Upminster branch of Balgores to sell our property in Upminster. We had four estate agents round to explain their service and no one came close to the ammount of detail and preparation that went into his presentation. He came prepared with properties which had sold in the area and explained in detail why the price of my property was actually £20K less than I thought. To my frustration, I couldn't help but agree with him as it was all laid out in fr...
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Comment on agent fees
Kish was the most expensive fee out of all the agents I had round, but he justified his fee with his work ethic and preperation. It is true, you get what you pay for. I had to buy him a bottle at the end to thank him.
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Nov 22,2016
Minithumbup
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Nov 22,2016
Featured Review
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We can't thank Khaleesha at Balgores enough for all the hard work she put into making sure our house sold as smoothly and quickly as possible. She was friendly, professional and always made sure she got back to any enquiries we had right away. We had complete confidence in her and would highly recommend her to anyone. Thanks so much Khaleesha!...
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Nov 16,2016
Minithumbup
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Nov 16,2016
Featured Review
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Fantastic staff and great advice throughout the purchase of our new home from start to finish -! Very professional and would highly Recommend...
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Not applicable
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Oct 28,2016
Minithumbup
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Oct 28,2016
Featured Review
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After purchasing a property in Hornchurch as first time buyers Mandy Bootle was assigned as our sales progressor based in the Upminster branch. Mandy was very helpful and efficient and great at chasing for outstanding queries for us and keeping us updated. Once we were ready to exchange unfortunately Mandy was on leave so another sales progressor called Pamela Redford based in Brentwood took over. She made the exchange process as least stressful as possible and got the job done, the staff that ...
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Comment on agent fees
Agent fees are quite reasonable due to the amount of work and contact that is made.
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Oct 26,2016
Minithumbup
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Oct 26,2016
Featured Review
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Both Kish and Louise worked with great professionalism on my sales and purchase. They kept me informed every step of the way and nothing was ever too much trouble for them. They are very valuable assets to Balgores. Thank you both for everything you did as I'm so happy in my new wonderful home!...
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Comment on agent fees
As I've never sold a property I'm unsure as to what other agents charge - however I'm very certain that I got value for money with Balgores as I was always able to speak to someone who could answer my queries.
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Aug 18,2016
Minithumbup
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Aug 18,2016
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I have recently moved onto the Brandon Groves estate in Sth Ockendon Essex. This move was not without it's difficulties as I lost my first buyer and had to put my property back on the market. Khaleesha kept the lady who I was buying from happy with regular updates and even kept me updated even more so than my own estate agents who were selling my house....
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Comment on agent fees
Unknown as they were not my agent.
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Jul 15,2016
Minithumbup
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Jul 15,2016
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We found Khaleesha to be engaging, proactive and really keen to do as excellent a job for us as she could. She was professional in her interaction with prospective buyers of our property and we were always kept up to date with reactions and comments from those people viewing our house. Very pleased overall....
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Comment on agent fees
Totally appropriate
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Jul 04,2016
Minithumbup
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Jul 04,2016
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Overall a great service. Richard provided a very professional service from the onset with a very friendly and approachable manner, Khaleesha handled the viewings and updates with perfect frequency and always with a smile. Once the property was sold and in the solicitors hands Khaleesha continued to keep regular contact with updates for both parties. I can highly recommend both Richard and Khaleesha as extremely professional but alsowith a touch of personal friendliness ð‚Å...
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Comment on agent fees
Happy with fees especially considering the excellent service which was received
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Apr 12,2016
Minithumbup
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Apr 12,2016
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I found Khaleesha very professional, friendly, courteous and extremely approachable when buying our property from Balgores Upminster. The customer service she provided throughout the buying process was exceptional from start to finish. She was readily contactable and always happy to answer queries I had not matter how trivial. Khaleesha was integral to the whole process running smoothly and we could not have secured our new home without her hard work. Thank you again!...
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Oct 12,2015
Minithumbup
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Oct 12,2015
0 people found
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I found this estate Agents to be very professional. Richard arrived promptly to his first visit to our house, and walked us through the whole process. I didn't feel pressured to use them, but confident that they would do their job. Richard gave me his mobile number and even replied to queries on his days off. Daniel, was also very helpful, but to be fair, all of the team where courteous and helpful. My house sold in a week. The people who came to view all seemed like serious potential buyers. We...
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Sep 29,2015
Minithumbup
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Sep 29,2015
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Rory was incredibly attentive and informative. We were first time buyers so everything seemed overwhelming at first until Rory put it into perspective for us. I knew right away he would be a good fit for my fiancee and myself and I was right! Professional, friendly and outgoing and I would recommend his services to anyone. Thanks Rory....
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Comment on agent fees
Well worth every penny spent.
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Aug 16,2015
Minithumbup
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Aug 16,2015
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Fantastic and professional service from start to finish. Balgores staff such as Paul, Richard and Rory were in regular contact to keep me up to date with my purchase's progress and were helpful and friendly throughout, from the initial search for a property right through to completion. All of my questions and queries were answered very quickly. Cannot fault - Would highly recommend....
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Aug 05,2015
Minithumbup
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Aug 05,2015
0 people found
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We bought our property via Balgores Upminster Branch recently, and using their conveyancing service, Paul, Gavin and Richard has been so polite and helpful thorough out the whole progress, we are really impressed with the system they are using, which keep us updated at certain points, the solicitors we are using always there and answer all our enquiries very swiftly, would definitely recommend them....
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Jun 18,2015
Minithumbup
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Jun 18,2015
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I have brought and sold a property through Balgores this month. I would like to thank Billy from the Hornchurch Branch who assisted me in buying my property. From meeting Richard Burns at tge Upminster branch, the service I received from the team at Balgores was outstanding, it wasn't like I was selling and buying property, everything was done for me and I didn't experience any stress. I would like to say a special thank you to Rory McCarthy (mortgage broker) at the Upminster branch he went out ...
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Comment on agent fees
I think it was worth the money for the service and professionalism.
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Jun 16,2015
Minithumbup
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Jun 16,2015
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Well done , what fantastic service, what fantastic people, nothing was to much trouble and questions and problems solved straight away. Special thanks to Richard (manager) and Carolyn, a joy to meet In person as well to talk to on the phone, thanks Paul and Daniel for showing people around my property with professionalism and a smile. This estate agent is one of the best I have dealt with over the years. My move was very smooth thanks to you at BALGORES who go that further mile than any one els...
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Comment on agent fees
same as local agents
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May 22,2015
Minithumbup
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May 22,2015
0 people found
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From initial consultation until completion on both purchasing and selling of properties we have found the Balgores team at Upminster extremely helpful and competent. Dealing mainly with Richard and to a lesser extent Paul questions and problems were immediately dealt with and if these gentlemen were out of the office other members of the team always promptly forwarded messages etc or dealt with things themselves--a great team.Would not hesitate to recommend them to other people. 5 star service f...
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May 19,2015
Minithumbup
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May 19,2015
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My property was not straightforward to sell. Despite this, a great job was done by Balgores staff; Richard Burns, Branch Manager, Paul Wilson and Daniel Charge, Carolyn Scott, Rory Mc Carthy the mortgage consultant ... all the staff were professional, knowledgeable, courteous and thorough throughout their time dealing with my property sale. They handled accompanied viewings as I was not resident in the property; it was let. Balgores Lettings also dealt with the rental of the property, again, Max...
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May 18,2015
Minithumbup
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May 18,2015
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Richard is one of those rare breeds of a genuine Estate Agent. He is professional, pro-active and dealt with all our queries efficiently. Moving house is a very stressful situation and Richard at Balgores made this whole process much more bearable. I would definitely use Balgores again....
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Feb 22,2015
Minithumbup
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Feb 22,2015
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Firstly Richard Burns was the only agent out of 4 that arrived fully prepared, having done his research on the house, it's location and brought along printed materials for us. Paul managed our house sale and sold it within two,weeks. He communicated regularly and sent us email updates on what was happening in the chain. Completion was a nightmare, at 4pm we were still waiting for confirmation that funds had been transferred on a day when one solicitor in the chain had their Christmas party and ...
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Comment on agent fees
Their fee quote wasn\'t the lowest out of 4 agencies but the way they marketed our property, the quality of the materials they produced, their knowledge of the local property market, their positive attitude which lacked the arrogance and complacency we experienced from other agencies, regularly communicating to us and selling our house within two weeks all made the fee worthwhile. Plus they advertised on both Zoopla and Rightmove.
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Jan 04,2015
Minithumbup
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Jan 04,2015
0 people found
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The whole experience was made super easy for me. From the first phone call to the moving in day all ran extremely well and Max did far beyond what I expected from him. I was so happy with the experience and have already recommended the estate agency to many friends. By far the best estate agent I've ever dealt with....
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Dec 28,2014
Minithumbup
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Dec 28,2014
0 people found
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We sold and purchased properties through Balgores Upminster and from the start Richard and Daniel couldn't have done more. They kept us in the loop at every stage and did everything they could to move the process forward. We also liked that Balgores always accompanied prospective buyers (when we viewed properties with other agents we were just given a time to meet the owners). Feedback was always prompt. Overall the top class team and great service....
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Nov 18,2014
Minithumbup
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Nov 18,2014
0 people found
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Max is a very polite, amenable and courteous agent. He worked hard to assist me to find a suitable new home. It has been my experience that agents in the Lettings department are not always as amenable or helpful as they are in Sales. Max proved this to be not the case with Balgores. He went the 'extra mile' to help me in every way that he could. This was so helpful as this is a very stressful time for me as I am going through a divorce. So, instead of the move being an unbearable experience, i...
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Comment on agent fees
The fees are reasonable and within the accepted range.
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Nov 13,2014
Minithumbup
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Nov 13,2014
0 people found
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This agent was extremely helpful in making every attempt to assist me with regards to a property I wished to rent. Max was extremely supportive, very professional and was an absolute pleasure to deal with every step of the way. Max is very highly recommended....
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Nov 13,2014
Minithumbup
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Nov 13,2014
1 people found
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From the moment I spoke with Max I realised I was dealing with a true professional. Max is a man of his word and does exactly what he says. I wouldnt be in my new property if it wasn't for his resolute work. All in all I highly rate and appreciate his work ethics....
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Nov 13,2014
Minithumbup
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Nov 13,2014
1 people found
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Dealing with Max Fordham made my move easy, he kept me up dated all the way through, from start to moving in, and is still helping....
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Jul 29,2014
Minithumbup
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Jul 29,2014
0 people found
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Max is very on the ball , I don't have to ask him to do anything it's already done He rented my property within 4 days Excellent all round service...
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Jul 08,2014
Minithumbup
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Jul 08,2014
0 people found
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I was very satisfied with the way I was treated and found both Richard, Caroline' and Paul all very helpful and honest. I would recommend this team from upminister for their friendly and welcoming approach. One very happy customer :-)...
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Jul 03,2014
Minithumbup
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Jul 03,2014
0 people found
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Fantastic personal service from Richard Burns. Even responded to emails on his day off well past 9:30pm to get our purchase over the line. He understands full well that moving house can be stressful and does everything to facilitate a stress-free move. Richard put up with my frequent phonecalls always with a smile and a laugh. Thoroughly brilliant service - would and have recommended to my friends. Cannot say that about many agents!...
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Jun 13,2014
Minithumbup
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Jun 13,2014
0 people found
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We found Balgores staff to be professional, helpful, cheerful, and dedicated to the task of selling our house and finding us a bungalow to buy. Through the whole process they have worked hard keeping us well informed of the situation with our buyers and sellers. They took time to show people around our home, and always phoned and emailed with feedback. They worked hard to get the best possible price for our home....
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Apr 30,2014
Minithumbup
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Apr 30,2014
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From the minute we first spoke to Howard to now (2 days after getting the keys) it has been such a pleasure to deal with him and also the rest of the staff in the Upminster office whenever we have called or popped in. Having had a bad experience in the past with letting agents it is so nice to deal with such a professional, prompt agency as Balgores. We know that if we ever need to speak with Balgores over any issue that we are confident it will be dealt with....
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Jan 23,2014
Minithumbup
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Jan 23,2014
0 people found
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Richard was absolutely fantastic in every respect. Everything that i asked from him was done imminently and very efficiently. I was kept up to date at all times during the sale via email and was also telephoned on important issues as soon as anything arised. After dealing with Bairstow & Eves and other estate agents i must add that Balgores service was by far the best and the others wasnt even near in comparison. I can only thank everyone from Balgores for their fantastic work....
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Jan 06,2014
Minithumbup
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Jan 06,2014
0 people found
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Richard & Carolyn were exceptional. Martin saved us thousands of pounds on the property that we purchased and Richard saved a us thousands more during the sale of our property. i I would recommend Balgores to everyone. They keep you fully informed of everything that is happening and even ring you to keep in contact when there is nothing to report. The service from start to finish was second to none. They took over and took all of the stress away from us. their advice and guidance was pr...
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Jan 06,2014
Minithumbup
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Jan 06,2014
1 people found
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Max arranged for a number of viewings. These had to be assisted viewings as I already had tenants in the flat. He was courteous to the tenants. When the previous tenants left, at the end of their tenancy, Max continued to show prospective tenants around. He always responded promptly to any messages or queries I had, whether by phone or by e-mail. He was efficient, patient, courteous and helpful to me whenever I had any queries at any stage. Including when processing the final arrangements for th...
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Dec 17,2013
Minithumbup
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Dec 17,2013
0 people found
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I am very pleasantly surprised by the excellent service offered by Balgores Upminster I relation to the recent sale of my house. Their professionalism was outstanding. From the feed back from viewings through to arranging completion dates and helping me find a removal firm, nothing was too much trouble. Their system for logging calls which also emails you details of your conversation means that you are never in doubt as to your exact position. The system also means that when you return a misse...
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Areas covered
  • RM14
  • RM15
  • RM16
  • RM17
  • RM18
  • RM19
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £215,000
  • Max: £740,000

Letting
  • Min: £0
  • Max: £0

NAEA TPOS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 6 0 15 0 9 0 2 0
Carolyn Scott Carolyn Scott
3 reviews

About Carolyn No description set View full profile
Richard Burns Richard Burns
Manager
16 reviews

About Richard No description set View full profile
Daniel Charge Daniel Charge
Property Consultant
3 reviews

About Daniel Dan is the newest member of staff in Upminster, he has already gained the respect of his clients by consistently being a helpful and enthusiastic member of the team. In his spare time Dan plays semi p View full profile
Gavin Lewis - upload your photo Gavin Lewis
0 reviews

About Gavin No description set View full profile
Khaleesha Said-Loveday Khaleesha Said-Loveday
Property Consultant
5 reviews

About Khaleesha No description set View full profile
Mandy Bootle - upload your photo Mandy Bootle
1 reviews

About Mandy No description set View full profile
Louise Gibson - upload your photo Louise Gibson
2 reviews

About Louise No description set View full profile
Victoria Fenn - no image available Victoria Fenn
Financial Services Administrator
0 reviews

About Victoria No description set View full profile
Kish Oogarah Kish Oogarah
1 reviews

About Kish No description set View full profile
Kellee Newman Kellee Newman
1 reviews

About Kellee No description set View full profile

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Fees

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Last updated at 4:21 PM 22/07/2014 by allAgents

Complaints Procedure

We are regulated by the NAEA. The redress system would be via The Property Ombudsman
Last updated at 4:21 PM 22/07/2014 by allAgents

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