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Up Estates

141 reviews
  • 4.9 /5 rating
  • 99% recommend
  • 98% fee satisfaction
  • Emily Norbury
    Emily Norbury
  • Elliott Young
    Elliott Young
  • Chris Maughan
    Chris Maughan
  • Richard Cleaver
    Richard Cleaver
  • Simon Gallacher
    Simon Gallacher
  • Cathy Clapinson
    Cathy Clapinson
  • Kirsche Powell
    Kirsche Powell
  • Sophie Hook
    Sophie Hook
  • Tom Garvie
    Tom Garvie
  • Frances Swift
    Frances Swift
  • Ryan Mitchell
    Ryan Mitchell
A Fresh and Modern Approach to Selling Property

We are your local, hybrid estate agent

At Up Estates we provide leading customer service with transparent fixed fees from 708 inc vat providing you with a full estate agency service.

The way we search for our next property has changed. We no longer walk up and down the high street visiting every estate agent, but spend our time searching for our next property online. At Up Estates we understand this and have changed our structure. We are a local Read full description...

6 Orchard Court, Binley Business Park
Coventry
Warwickshire
CV3 2TQ
0333 577 0280

 


Properties for sale
Properties for rent
Not a transparent agent

Sep 21,2016
Minithumbup
By:
Sep 21,2016
Featured Review
0 people found
this helpful
Can't praise the UpEstates team enough - from the start of our sale journey to finally getting keys to our property in Dorset, we were kept fully informed of our conveyance progress by Emily. Having dealt with 'High Street' estate agents previously, we have never experienced such a high level of customer service. At such a stressful time, it was most reassuring. Thank you Emily!...
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What agent could do to change your mind?
Very reasonable.
Comment on agent fees
Very reasonable.
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Sep 09,2016
Minithumbup
By:
Sep 09,2016
Featured Review
0 people found
this helpful
Sophie has been really helpful, maintaining pressure in pushing the process and answering all questions in very good time. Even after completion of sale Sophie is maintaining her focus on ensuring that my move is as smooth and trouble free as possible....
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What agent could do to change your mind?
No fees as I am not the vendor.
Comment on agent fees
No fees as I am not the vendor.
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Sep 02,2016
Minithumbup
By:
Sep 02,2016
Featured Review
0 people found
this helpful
We cannot praise Up Estates enough for their handling of the sale of our house . The initial appraisal by Simon and subsequent marketing on the various websites was nothing short of excellent . The system in place for viewings was outstanding , with emails informing us of all details prior to a visit . Equally we were sent details of feedback after a visit it all ran like a military operation and we were exceptionally well informed at all times . Once an offer had been accepted and we were...
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What agent could do to change your mind?
The special Facebook offer made an already exceptionally good value fee even better .
Comment on agent fees
The special Facebook offer made an already exceptionally good value fee even better .
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Aug 16,2016
Minithumbup
By:
Aug 16,2016
Featured Review
0 people found
this helpful
Up Estates were efficient, affective and treated us with respect at all times. Buying a house was so easy and quick. We highly recommend their services....
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Aug 12,2016
Minithumbup
By:
Aug 12,2016
Featured Review
0 people found
this helpful
The staff were all prompt, efficient and helpful. I mainly dealt with Cathy who helped me through the moving process very well and with good humour....
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What agent could do to change your mind?
Not applicable
Comment on agent fees
Not applicable
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Sep 21,2016
Minithumbup
By:
Sep 21,2016
0 people found
this helpful
Can't praise the UpEstates team enough - from the start of our sale journey to finally getting keys to our property in Dorset, we were kept fully informed of our conveyance progress by Emily. Having dealt with 'High Street' estate agents previously, we have never experienced such a high level of customer service. At such a stressful time, it was most reassuring. Thank you Emily!...
read full review
What agent could do to change your mind?
Very reasonable.
Comment on agent fees
Very reasonable.
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Sep 09,2016
Minithumbup
By:
Sep 09,2016
0 people found
this helpful
Sophie has been really helpful, maintaining pressure in pushing the process and answering all questions in very good time. Even after completion of sale Sophie is maintaining her focus on ensuring that my move is as smooth and trouble free as possible....
read full review
What agent could do to change your mind?
No fees as I am not the vendor.
Comment on agent fees
No fees as I am not the vendor.
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Sep 02,2016
Minithumbup
By:
Sep 02,2016
0 people found
this helpful
We cannot praise Up Estates enough for their handling of the sale of our house . The initial appraisal by Simon and subsequent marketing on the various websites was nothing short of excellent . The system in place for viewings was outstanding , with emails informing us of all details prior to a visit . Equally we were sent details of feedback after a visit it all ran like a military operation and we were exceptionally well informed at all times . Once an offer had been accepted and we were...
read full review
What agent could do to change your mind?
The special Facebook offer made an already exceptionally good value fee even better .
Comment on agent fees
The special Facebook offer made an already exceptionally good value fee even better .
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Was this helpful? Yes
Aug 16,2016
Minithumbup
By:
Aug 16,2016
0 people found
this helpful
Up Estates were efficient, affective and treated us with respect at all times. Buying a house was so easy and quick. We highly recommend their services....
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Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
The staff were all prompt, efficient and helpful. I mainly dealt with Cathy who helped me through the moving process very well and with good humour....
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What agent could do to change your mind?
Not applicable
Comment on agent fees
Not applicable
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Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
This team have been EXCELLENT all the way through, and I could not recommend them enough. From the initial visit with Chris, who pitched the price perfectly, in our opinion. Then onto Simon who took excellent pictures and was again very professional. We had to sell more than once due to a buyer pulling out for personal reasons, and Elliot helped sell the property within days. To Emily, patiently persisting with us through the ups and downs. She was consistently the agent in the chain that k...
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Comment on agent fees
Extremely good value for money. We went for the pay nothing up front because we were not sure they could sell our property that quickly - we were wrong!
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Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
He came to our house to measure up and take photographs. He was polite, positive and efficient. Would ask him again if we ever decided to sell a house again....
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What agent could do to change your mind?
Having three choices of paying the fees is an excellent idea.
Comment on agent fees
Having three choices of paying the fees is an excellent idea.
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Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
From the start of my sale with Richard taking control from the onset, everybody worked very professional and hard ( and friendly) , as the sale fell through three times the final sale team excelled themselves, Emily was on the ball every day, chasing all ends as was Sophie, bringing a welcome end on 22nd July 2016, as an investment buyer & seller i will 110% use and recommend your business to others, WELL DONE AND THANK YOU ! ! 10/10...
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What agent could do to change your mind?
excellent value
Comment on agent fees
excellent value
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Jul 29,2016
Minithumbup
By:
Jul 29,2016
1 people found
this helpful
Fees very reasonable. - agents vwe dealt with ery efficient and helpful with a sense of humour - they were not hard selling or pushy to complete the sale at a lower price for a quick deal, which is what more conventional, established estate agents will say about these internet-based estate agents. But this was not the case with Up Estates. Would recommend them to others and use them again for any property purchase or sale in the future....
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Comment on agent fees
Very reasonable for the service required. Our first buyer fell through and the Up Estates team very quickly went back to a previous interested buyer and successfully closed the sale with this second buyer.
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Jul 23,2016
Minithumbup
By:
Jul 23,2016
0 people found
this helpful
The service i got from UP Estates & Elliott Young was second to none. communication was flawless, and i was always kept in the loop of all goings on, they never held any of the process up, they were very quick and efficient and got the house sold within less than 3 months, and for the asking price...
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What agent could do to change your mind?
Extremely Good
Comment on agent fees
Extremely Good
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Jul 22,2016
Minithumbup
By:
Jul 22,2016
0 people found
this helpful
I would absolutely recommend Up Estates to anyone who is considering selling their property. The service received from the outset with the high quality advice and house photographs, right through to the regular ongoing telephone contact with Elliott Young was in my view exceptional. My experience was made all the more rewarding when you factor in those times when it was a little quiet and the viewings had dried up, Elliott always made a point of calling me to discuss and update on things with a ...
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Comment on agent fees
Extremely competitive, with options to suit all budgets.
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Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
I would highly recommend Up Estayes. They really understand modern day house selling. They provide an efficient professional service. They sold out house in 3 days at full asking price....
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What agent could do to change your mind?
Excellent value for money
Comment on agent fees
Excellent value for money
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Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
From start to finish up estates have been more than fantastic. Each and every member of staff we have spoken to and met has been so supportive. We also used up financial Tom & Stella have been as equally fantastic. Thank you all from the bottom of our hearts. 11 years we've been in our home ! Time for a new adventure! Without up estates and up financial this wouldn't have been possible...
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Cathy was very helpful during the progress of my sale.She was always available and could get hold of easily,and would go out of her way to find out any information required. Her communication was very clear and professional at all times. She kept me up to date throughout and always acted in the best interest for me. I would reccomend Up Estates and received a very positive service. All staff were also helpful and professional....
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Comment on agent fees
Good
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
Everything from valuation to sale of property was handled very professionally by knowledgeable friendly staff. Communication and feedback was excellent and when our chain broke a new buyer was found in one day! Having a local office is a big advantage....
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What agent could do to change your mind?
Fixed fees are the way all estate agents should operate. It's are very compatible.
Comment on agent fees
Fixed fees are the way all estate agents should operate. It's are very compatible.
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Jun 02,2016
Minithumbup
By:
Jun 02,2016
0 people found
this helpful
Fantastic service from start to finish from everybody involved would definitely use again 100% why can't all Estate agent be as good as up estate...
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Comment on agent fees
Good
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May 25,2016
Minithumbup
By:
May 25,2016
0 people found
this helpful
We moved to UP Estates from another agency as we were unhappy with the lack of feedback. Once we decided to instruct UP we were impressed with the efficiency in respect of the photographs, details and Sale board. Until we agreed a Sale, Elliott kept us up to date with any interest (or lack of!) on a regular basis. We agreed a Sale where the buyer then removed the offer and throughout Elliott remained professional and in touch. When we then agreed a Sale to a different party Emily was involved th...
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What agent could do to change your mind?
Very reasonable
Comment on agent fees
Very reasonable
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May 23,2016
Minithumbup
By:
May 23,2016
0 people found
this helpful
I was extremely impressed with Up Estates in Nuneaton. They were the Estate Agent that was selling the property I purchased, From start to finish their service was second to none, so on the ball with everything, they would be the agent I would choose in the future if I decided to sell my property without a doubt. I mainly dealt with Cathy who was great to deal with and very efficient. Tammy Cakebread Nuneaton...
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Comment on agent fees
I didn't with for fees as I just purchased via themselves.
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May 17,2016
Minithumbup
By:
May 17,2016
0 people found
this helpful
I have dealt with many estate agents over time and would like to congratulate Up Estates on the excellent service they all provide, in my opinion by far the best. They are a strong team with excellent communication skills, not once did I call the office and speak to someone who had no idea. My house sale went through exactly as I was told it would. Well done!!...
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What agent could do to change your mind?
It was nice to know exactly how much the house sale was going to cost in fees and even nicer when there were no hidden costs or charges added on.
Comment on agent fees
It was nice to know exactly how much the house sale was going to cost in fees and even nicer when there were no hidden costs or charges added on.
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May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
Excellent service, very friendly and helpful, kept us well informed and responded to all enquiries very quicky - we would definitely recommend!...
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What agent could do to change your mind?
Excellent, very good value for money
Comment on agent fees
Excellent, very good value for money
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May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
Great service from Emily, always kept us up to date with the progression of the sale. As first buyers our knowledge was quite limited but Emily was full of the answers to our questions, 5* :)...
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What agent could do to change your mind?
good
Comment on agent fees
good
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May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
My partner and I have used up estates three times now, the service is excellent, they are very efficient and professional and always go the extra mile, the prices are very good, we chose different price options each time but still received the same high level of service, they have a very good system in place so It's very easy for any enquires to be dealt with quickly, unlike other estate agents who are hardly ever available. We have found other estate agents in Coventry to be rude pushy and misl...
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Comment on agent fees
Good
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May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
Great from the start. Pictures of our property were lovely, came to take new pictures when requested. Viewings and feedback every time. Once sold, Cathie was very helpful with getting contracts exchanged and completion. Explained everything fully. Overall very happy with service. Great simple fees too. Highly recommended. Thank you all!...
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Comment on agent fees
Great simple fees.
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May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
A really enthusiastic agents that did exactly what they promised, they chased the sale throughout to the conclusion. They did as promised on mine and are well on their way to doing as promised with my partners. I just wish they were selling the one I am buying!. Furthermore there commission was 60% less that other agents 10/10....
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Apr 30,2016
Minithumbup
By:
Apr 30,2016
0 people found
this helpful
I would like to thank all staff at Up Estates for their great communication and help they gave me when I sold my property, especially since I was living on the other side of the world. They were happy to make phone calls and responded to emails straight away which made the whole process very easy and stress free....
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What agent could do to change your mind?
I paid the first fee option - all upfront. I was confident in my property and that they would be able to sell it so I'm happy I picked this option.
Comment on agent fees
I paid the first fee option - all upfront. I was confident in my property and that they would be able to sell it so I'm happy I picked this option.
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Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
this helpful
We instructed Up Estates to sell our house, partly on a friends' recommendation, and partly on the very reasonable fee that Up Estates charge. Working with Up Estates has been a joy. The service we received was far better than we expected, and we're thrilled to now recommended Up to all of our friends. They really have set a new standard in pricing, and service. I'd you choose Up Estates you won't be disappointed."...
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Comment on agent fees
Excellent price, 3 ways to pay.. brilliant! We went for the all-up-front method
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Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
A totally satisfied wife and I were delighted with the service and effort given to our house sale. Thanks again....
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What agent could do to change your mind?
Fees were explained to us up front and excellent value for money for the service given.
Comment on agent fees
Fees were explained to us up front and excellent value for money for the service given.
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Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
this helpful
Great experience in the service we received as a buyer through Up Estates, especially from Emily. Quick to arrange viewing, answer any questions we had and the Sales Progression service was very good, working hard to get the sale complete by removing obstacles, coordinating actions where appropriate and if necessary chasing - nicely I am sure - those people in the sales chain that may need a nudge to get things moving....
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What agent could do to change your mind?
N.A
Comment on agent fees
N.A
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Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
this helpful
From valuation to completion the sale was dealt with in a friendly, efficient and professional manner. The property was sold within the first week of it being advertised and we were kept fully informed by Emily of progress at all times....
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What agent could do to change your mind?
The agents fees were very reasonable for the work carried out and much lower than other high street agents.
Comment on agent fees
The agents fees were very reasonable for the work carried out and much lower than other high street agents.
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Mar 14,2016
Minithumbup
By:
Mar 14,2016
0 people found
this helpful
Very happy to have used UP estates for buying my first property. They have always been very helpful when I called them and had always been ready to help when needed. I would definitely use UP estates in the future if the situation arises. Thank you Cathy and Sophie for everything you have done. Much appreciated....
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Areas covered
  • CV10
  • LE9
  • CV11
  • LE1
  • LE10
  • LE2
  • CV1
  • CV2
  • CV3
  • CV4
  • CV5
  • CV6
  • CV7

NAEA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 109 0 29 1 2 0
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Agent Fees

We offer low, transparent, fixed fee packages which start from £708 inc. vat which provide a full, local estate agency service. Please view our website to see more details.
Last updated at 3:29 PM 15/03/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 3:29 PM 15/03/2016 by allAgents
Emily Norbury Emily Norbury
Sales Negotiator 46 reviews

About Emily No description set View full profile
Elliott Young Elliott Young
Assistant Branch Manager 41 reviews

About Elliott No description set View full profile
Chris Maughan Chris Maughan
Managing Director 32 reviews

About Chris No description set View full profile
Richard Cleaver Richard Cleaver
Valuer/ Lister 9 reviews

About Richard No description set View full profile
Simon Gallacher Simon Gallacher
Branch Manager 32 reviews

About Simon No description set View full profile
Cathy Clapinson Cathy Clapinson
Sales Progressor 29 reviews

About Cathy No description set View full profile
Kirsche Powell Kirsche Powell
 2 reviews

About Kirsche No description set View full profile
Sophie Hook Sophie Hook
 6 reviews

About Sophie No description set View full profile
Tom Garvie Tom Garvie
 2 reviews

About Tom No description set View full profile
Frances Swift Frances Swift
Sales Negotiator 0 reviews

About Frances No description set View full profile
Ryan Mitchell Ryan Mitchell
Administrator 0 reviews

About Ryan No description set View full profile

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Opening hours


  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
    • Sunday: Closed

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