• Emily Norbury
    Emily Norbury
  • Elliott Young
    Elliott Young
  • Chris Maughan
    Chris Maughan
  • Simon Gallacher
    Simon Gallacher
  • Kirsche Powell
    Kirsche Powell
  • Sophie Hook
    Sophie Hook
  • Tom Garvie
    Tom Garvie
  • claim your profile
    Stella Jenkins
  • claim your profile
    Harry Barnes
  • claim your profile
    Kezia Maughan
A Fresh and Modern Approach to Selling Property

We are your local, hybrid estate agent

At Up Estates we provide leading customer service with transparent fixed fees from 708 inc vat providing you with a full estate agency service.

The way we search for our next property has changed. We no longer walk up and down the high street visiting every estate agent, but spend our time searching for our next property online. At Up Estates we understand this and have changed our structure. We are a local
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6 Orchard Court, Binley Business Park
Coventry
Warwickshire
CV3 2TQ
0333 577 0280

 
www.up-estates.co.uk Properties for sale
Properties for rent
Dec 12,2017
Minithumbup
Emily Norbury
Chris Maughan
By: 'Vivienne'
Dec 12,2017
0 people found
this helpful
We are very pleased with the fantastic and professional services from Up Estates. All the staffs are very nice and friendly, especially thanks to Emily and Chris for their time and help. We really appreciate everything you've done for us....
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Was this helpful? Yes
Dec 04,2017
Minithumbup
Emily Norbury
By: 'Mistry'
Dec 04,2017
2 people found
this helpful
As usual, Up Estates' sales team have provided excellent service exceeding our expectations. The sales details and photographs were excellent. We were advised on every viewing and sent feedback via the portal and email. Emily worked non stop on our behalf to achieve a positive outcome. When it looked like our buyer would not be able to meet the exchange and completion date, she pushed and chased and ensured things happened. We appreciate her perseverance and tenacity throughout the proce...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 29,2017
Minithumbup
Emily Norbury
By: 'Mr and Mrs D Duggan'
Nov 29,2017
0 people found
this helpful
We have used Up Estates twice in the last 2 years and again we have received fantastic service. I would like to mention Emily Norbury our sales progressor who was always available to take my calls and answer my emails. We had a few issues with our solicitor and Emily was only to happy to call and sort things out. Well done team keep it up !!!...
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Comment on agent fees
good
Was this helpful? Yes
Nov 28,2017
Minithumbup
Elliott Young
Emily Norbury
By: 'CovGirl'
Nov 28,2017
0 people found
this helpful
Quick and efficient - property sold within 3 days of being put on the market. Liaised well with buyer and got me the price I wanted for the property. Great price and service overall....
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Comment on agent fees
Good - just wish Iรขโ‚ฌโ„ขd paid the full upfront cost as the property sold so quick so could have saved a couple of hundred pounds.
Was this helpful? Yes
Nov 27,2017
Minithumbup
Chris Maughan
Emily Norbury
By: 'Bill'
Nov 27,2017
0 people found
this helpful
Very positive experience all round. Chris, Emily and Elliot were courteous, informed and helpful. In particular, the initial visit, assessment and the sales progression were of a very high quality....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 25,2017
Minithumbup
Emily Norbury
By: 'Christina'
Nov 25,2017
0 people found
this helpful
Emily has been great and has remained very calm and professional , even if at times I was getting a bit flustered ! Would highly recommend Up ! Feed back from prospective buyers was always prompt and very informative ....
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Comment on agent fees
Excellent value for money
Was this helpful? Yes
Nov 18,2017
Minithumbup
Chris Maughan
Emily Norbury
By: 'Ely'
Nov 18,2017
0 people found
this helpful
Excellent and professional from both staff at UP Estates. Originally had Dixons visit for a Valuation they had over priced fees and very abrupt comments on the house with no excitement. Did not want to put any effort in just sold a similar house in the grove and wanted a quick sale on my house for another who missed out take it or leave it attitude trying to trick me with an incorrect valuation. Seen pricing of up Estates less then half the price of Dixons thought I would give it a try. First ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 14,2017
Minithumbup
Chris Maughan
Emily Norbury
By: 'K1ckboxer'
Nov 14,2017
0 people found
this helpful
Well where do I start? This Estate Agents went above and beyond to sell our house 3 times over to ensure we did not lose the house we were moving into. A very professional service with excellent staff who communicate updates regularly. You know exactly where you are in the sale process every moment. As for getting the viewings inâร‚โ‚ฌร‚โ€ we were inundated with viewings from week one. All booked in to work around our own busy schedules. 10/10 for UP Estate Agents....
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Comment on agent fees
The Agents have 3 options on the fees and I personally think they are at s good rate.
Was this helpful? Yes
Nov 13,2017
Minithumbup
Emily Norbury
By: 'Rafal'
Nov 13,2017
0 people found
this helpful
For me Emily is the best agent in the world:):):) Very friendly and helpful she always respond to my emails very quickly......thanks for that one more time:):):)...
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Comment on agent fees
good
Was this helpful? Yes
Nov 13,2017
Minithumbup
Emily Norbury
Elliott Young
By: 'Mr G'
Nov 13,2017
0 people found
this helpful
I would like to thank UP Estates for their patience and their hard work in the selling of my house. This sale must have really tested them in lots of ways than they normally have to deal with due to the complications of the sale. I would like to say a big thank you to Elliott for his ability to always keep communication going regarding the sale but top of the thank you's has to go to Emily Norbury. She is fantastic and a complete asset to your company. Without Emily this process would not ...
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Comment on agent fees
Fees are fine.
Was this helpful? Yes
Nov 01,2017
Minithumbup
Sophie Hook
Emily Norbury
By: 'Mrs Neaves'
Nov 01,2017
0 people found
this helpful
We recently sold with Up Estates and can't recommend them highly enough. Sophie dealt with our sale professionally securing us a purchaser extremely quickly. Emily was fantastic at keeping us up to date and really helped push along what became a rather difficult chain. Couldn't ask for a better agent, many thanks....
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Comment on agent fees
Extremely reasonable given the great service and the fantastic property particulars they put together.
Was this helpful? Yes
Oct 31,2017
Minithumbup
Tom Garvie
Stella Jenkins
By: 'Hannah'
Oct 31,2017
0 people found
this helpful
I found Tom and Stella extemely helpful with my mortgage advice. They stayed in constant contact with me and gave me daily updates about the progress they were making....
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Was this helpful? Yes
Oct 31,2017
Minithumbup
Emily Norbury
Chris Maughan
By: 'Wendy'
Oct 31,2017
0 people found
this helpful
I have sold my house twice with up estates. Carnt thank them enough.. both times I've sold in 3 days. The whole sale went smoothly. Pleasure doing buisness with them. All the staff are helpful and experienced. I wouldn't sell with anyone else now!...
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Comment on agent fees
Fees are good. plenty of options.
Was this helpful? Yes
Oct 25,2017
Minithumbup
Simon Gallacher
By: 'Traci'
Oct 25,2017
0 people found
this helpful
We have used up estates on more than one occasion. The staff are very helpful and friendly. Would recommend anyone that is needing an estate agent to use Up Estates ....
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Comment on agent fees
The various fees that Up estates have suit everyones needs.
Was this helpful? Yes
Oct 25,2017
Minithumbup
Sophie Hook
Emily Norbury
By: 'V Wyles'
Oct 25,2017
0 people found
this helpful
The service that we have received from Sophie and Emily with regard to selling our property has been excellent, I have recommended your business to a number of friends already....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 25,2017
Minithumbup
Emily Norbury
By: 'Sam Hook'
Oct 25,2017
0 people found
this helpful
Emily and the team provide an excellent service. They are always polite and engaging on the phone nothing is too much trouble. I recommended the team to family members and resulted in a number of successful sales and purchases!...
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Comment on agent fees
Excellent and competitive
Was this helpful? Yes
Oct 21,2017
Minithumbup
Emily Norbury
Sophie Hook
By: 'Dean Gates'
Oct 21,2017
0 people found
this helpful
After considering the quotes I had received for the sale of my property, I chose to go with the team at up estates. From the first phone call to the last, they were all very professional and helped where ever they could. I probably spoke to all of the team at some point, so I thank you all very much for selling my house....
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Comment on agent fees
The fees were spot on. Not the cheapest, but have absolutely no complaints on the services given.
Was this helpful? Yes
Oct 19,2017
Minithumbup
Emily Norbury
By: 'Asa Wiseman'
Oct 19,2017
0 people found
this helpful
Up Estates were always very professional and dealt with the marketing & sale of my property really well. This wasn't the easiest sale as there were many complications but the team continued to persevere to make sure it happened. They kept in regular contact and gave me updates as and when things progressed. Elliott Young & Emily Norbury were both brilliant in ensuring my property was sold. I would highly recommend Up Estates....
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Comment on agent fees
The fees were very reasonable. I chose the pay up front option which was the cheapest. I would definitely choose this option again in future.
Was this helpful? Yes
Oct 19,2017
Minithumbup
Simon Gallacher
Chris Maughan
By: 'Melissa Cannon'
Oct 19,2017
0 people found
this helpful
I put my rental property with Up Estates and within a few days I had 17 viewings booked for the same day. I had an offer the same day and accepted. The following weeks went smoothly and we completed a couple of weeks ago. The Staff at Up Estates are reliable, realistic and quick to return emails and enquiries. Their knowledge of the current market is fantastic, so much so that I have since put my own home up for sale with them. I cannot fault their work. They are a great team....
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Comment on agent fees
Very competitive fees. They are various options. They are worth every penny.
Was this helpful? Yes
Oct 18,2017
Minithumbup
Emily Norbury
By: 'Chelsea'
Oct 18,2017
0 people found
this helpful
Emily has been fantastic throughout, we were stressing about dates and had a few problems with the solicitors but Emily was very good and efficient at finding out information and relaying it to us. She has been very good at reassuring us and making us feel relaxed throughout the sale...
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Was this helpful? Yes
Oct 17,2017
Minithumbup
Sophie Hook
Emily Norbury
By: 'R&M, London'
Oct 17,2017
0 people found
this helpful
Excellent service from two professional agents, polite, and able to answer concerns. They resolved problems and coordinated between solicitors which made the sale and purchase as eary as could be expected...
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Comment on agent fees
Not Applicable
Was this helpful? Yes
Oct 05,2017
Minithumbup
Simon Gallacher
Emily Norbury
By: 'Joe D'
Oct 05,2017
0 people found
this helpful
Fantastic service, great communication and really nice people who genuine care. They answered all questions and were more than helpful whenever there was anything we asked them to do. Would highly recommend and would use again. They are 'Up' above the competition in every way....
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Comment on agent fees
Fair and honest fees.
Was this helpful? Yes
Oct 05,2017
Minithumbup
By: 'Helen'
Oct 05,2017
0 people found
this helpful
This is the second time I have sold a property through Up Estates. Both times, they have been supportive, efficient and proactive on my behalf to market the property and then to progress the sale once offer accepted. The online portal was a very useful tool for tracking viewing feedback and I was kept up to date throughout the whole process. In my experience, they are lower in price than a lot of other agents but maintain a very high level of service. I wouldn't hesitate to recommend Up Es...
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Comment on agent fees
Very well priced for a high level of service.
Was this helpful? Yes
Oct 05,2017
Minithumbup
Elliott Young
Chris Maughan
By: 'Julie Litchfield'
Oct 05,2017
0 people found
this helpful
This is the second time in 6 months that I have used UpEstates. They are very professional, helpful and swift. From when Chris Maughan came out to value the properties until Elliott sold them was no more than 2 weeks and Emily kept me updated with the progress of the sale. Fabulous service. I wouldn't hesitate to recommend them....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Oct 04,2017
Minithumbup
Elliott Young
Emily Norbury
By: 'H Brown'
Oct 04,2017
1 people found
this helpful
Amazing service right from valuation to completion of the sale of our house. The staff worked endlessly to get the best for us in relation to purchase price and buyers in a good position. We had numerous viewings and were kept informed of feedback. The staff put so much effort into getting our sale completed in the time frame needed and as smoothly as possible. I feel they went well above their job role to iron out any problems from our buyers Solicitors and kept us informed all the way through....
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Comment on agent fees
Excellent fees. We got real value for money
Was this helpful? Yes
Aug 10,2017
Minithumbup
Sophie Hook
Emily Norbury
By: 'ChelseaR'
Aug 10,2017
0 people found
this helpful
The property was sold within 2 weeks for over asking price and went through pretty smoothly. There was a hiccup with the mortgage which Up Estates mortgage team, Up Financial, managed to sort. Overall a great experience!...
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Was this helpful? Yes
Jun 30,2017
Minithumbup
Emily Norbury
By: 'David & Sarah'
Jun 30,2017
0 people found
this helpful
Sarah & I very happy with the service we received. Emily went above and beyond to help us to sell/purchase our home. Thank you so much Dave & Sarah...
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Comment on agent fees
Good
Was this helpful? Yes
May 22,2017
Minithumbup
Elliott Young
By: 'serenity62'
May 22,2017
0 people found
this helpful
I first became aware of Up Estate Agents when looking for a property in Leicester. Elliott was a very charming young man and went all out to make a prospective buyer feel comfortable, he has very strong customer and company values, which are integral to the smooth running of the estate agents he works for. Due to his honesty and caring attitude he unwittingly gained my custom as a a property seller I am very grateful for that time he put in to providing a comfortable service, especially as my...
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Comment on agent fees
Excellent fees, I was able to buy and sell properties simultaneously for almost half the cost of selling would have been to buy with the first agents i signed up with.
Was this helpful? Yes
May 22,2017
Minithumbup
Chris Maughan
Elliott Young
By: 'Jo Ryder'
May 22,2017
1 people found
this helpful
We decided to sell with Upestates after Chris showed us around a house we wanted to buy. We had previously used another estate agent to sell our property and there was no comparison in their approach. Both Chris and Elliott offered us exceptional support and advice throughout the selling and purchasing process which helped us to make the right decisions. Nothing was too much trouble for them and they always called us back to answer any questions we had. We would highly recommend their services, ...
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Comment on agent fees
Very good value for money
Was this helpful? Yes
May 19,2017
Minithumbup
Chris Maughan
Elliott Young
By: 'Gaye'
May 19,2017
2 people found
this helpful
A wonderful experience to deal with top professionals. UP Estates did everything possible to sell our property within 2 weeks and thereafter kept us regularly up to date with further developments . Superb, friendly, helpful service by all the staff and that at an unbelievable reasonable fee. Well done Chris, Elliott and Emily....
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Comment on agent fees
Brilliant
Was this helpful? Yes
Areas covered
  • CV10
  • LE9
  • CV11
  • LE1
  • LE10
  • LE2
  • CV1
  • CV2
  • CV3
  • CV4
  • CV5
  • CV6
  • CV7

NAEA TPOS


Review statistics

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Agent Fees

We offer low, transparent, fixed fee packages which start from ยฃ708 inc. vat which provide a full, local estate agency service. Please view our website to see more details.
Last updated at 3:29 PM 15/03/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 3:29 PM 15/03/2016 by allAgents
Emily Norbury Emily Norbury
Sales Negotiator
78 reviews

About Emily No description set View full profile
Elliott Young Elliott Young
Branch Manager
51 reviews

About Elliott No description set View full profile
Chris Maughan Chris Maughan
Managing Director
43 reviews

About Chris No description set View full profile
Simon Gallacher Simon Gallacher
Branch Manager
39 reviews

About Simon No description set View full profile
Kirsche Powell Kirsche Powell
Customer Service Executive
3 reviews

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Sophie Hook Sophie Hook
Sales Negotiator
13 reviews

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Tom Garvie Tom Garvie
Mortgage Adviser
4 reviews

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Stella Jenkins Stella Jenkins
Mortgage Admin
1 reviews

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Harry Barnes Harry Barnes
Customer Service Executive
0 reviews

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Kezia Maughan Kezia Maughan
Accounts Manager
0 reviews

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