Up Estates

4.94/5 rating 170 reviews
  • 91% valuation accuracy
  • 99% recommend
  • 98% fee satisfaction
  • Emily Norbury
    Emily Norbury
  • Elliott Young
    Elliott Young
  • Chris Maughan
    Chris Maughan
  • Richard Cleaver
    Richard Cleaver
  • Simon Gallacher
    Simon Gallacher
  • Kirsche Powell
    Kirsche Powell
  • Sophie Hook
    Sophie Hook
  • Tom Garvie
    Tom Garvie
A Fresh and Modern Approach to Selling Property

We are your local, hybrid estate agent

At Up Estates we provide leading customer service with transparent fixed fees from 708 inc vat providing you with a full estate agency service.

The way we search for our next property has changed. We no longer walk up and down the high street visiting every estate agent, but spend our time searching for our next property online. At Up Estates we understand this and have changed our structure. We are a local Read full description...

6 Orchard Court, Binley Business Park
Coventry
Warwickshire
CV3 2TQ
0333 577 0280

 
www.up-estates.co.uk Properties for sale
Properties for rent
Aug 10,2017
Minithumbup
Sophie Hook
Sophie Hook
Emily Norbury
Emily Norbury
By: 'ChelseaR'
Aug 10,2017
0 people found
this helpful
The property was sold within 2 weeks for over asking price and went through pretty smoothly. There was a hiccup with the mortgage which Up Estates mortgage team, Up Financial, managed to sort. Overall a great experience!...
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Aug 08,2017
Minithumbup
Emily Norbury
Emily Norbury
Simon Gallacher
Simon Gallacher
By: 'Sue gardner-clark'
Aug 08,2017
0 people found
this helpful
Excellent service Worked hard to sell the house kept us updated. Emily was telling us how things were progesssing as our solicitor was very difficult to get a response from and we are in Canada so difficult They were by far an excellent experience...
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Comment on agent fees
Good
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Jun 30,2017
Minithumbup
Emily Norbury
Emily Norbury
By: 'David & Sarah'
Jun 30,2017
0 people found
this helpful
Sarah & I very happy with the service we received. Emily went above and beyond to help us to sell/purchase our home. Thank you so much Dave & Sarah...
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Comment on agent fees
Good
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May 22,2017
Minithumbup
Elliott Young
Elliott Young
By: 'serenity62'
May 22,2017
0 people found
this helpful
I first became aware of Up Estate Agents when looking for a property in Leicester. Elliott was a very charming young man and went all out to make a prospective buyer feel comfortable, he has very strong customer and company values, which are integral to the smooth running of the estate agents he works for. Due to his honesty and caring attitude he unwittingly gained my custom as a a property seller I am very grateful for that time he put in to providing a comfortable service, especially as my...
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Comment on agent fees
Excellent fees, I was able to buy and sell properties simultaneously for almost half the cost of selling would have been to buy with the first agents i signed up with.
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May 22,2017
Minithumbup
Chris Maughan
Chris Maughan
Elliott Young
Elliott Young
By: 'Jo Ryder'
May 22,2017
1 people found
this helpful
We decided to sell with Upestates after Chris showed us around a house we wanted to buy. We had previously used another estate agent to sell our property and there was no comparison in their approach. Both Chris and Elliott offered us exceptional support and advice throughout the selling and purchasing process which helped us to make the right decisions. Nothing was too much trouble for them and they always called us back to answer any questions we had. We would highly recommend their services, ...
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Comment on agent fees
Very good value for money
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May 19,2017
Minithumbup
Chris Maughan
Chris Maughan
Elliott Young
Elliott Young
By: 'Gaye'
May 19,2017
2 people found
this helpful
A wonderful experience to deal with top professionals. UP Estates did everything possible to sell our property within 2 weeks and thereafter kept us regularly up to date with further developments . Superb, friendly, helpful service by all the staff and that at an unbelievable reasonable fee. Well done Chris, Elliott and Emily....
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Comment on agent fees
Brilliant
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May 11,2017
Minithumbup
Emily Norbury
Emily Norbury
Elliott Young
Elliott Young
By: 'ChelseaR'
May 11,2017
1 people found
this helpful
As a first time buyer Up Estates were great at explaining what is next and helping us through the process. My friend bought through another agent and said they were left in the dark throughout the process so I am glad we bought through Up. Emily was great at the progression side too! Thanks team!...
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May 10,2017
Minithumbup
Emily Norbury
Emily Norbury
Simon Gallacher
Simon Gallacher
By: 'Arnold'
May 10,2017
0 people found
this helpful
Very pleased with the service from Emily Norbury, Simon Gallacher and the Financial Advisor Tom Garvie. Emily kept me in the loop throughout the house buying process! Tom had my mortgage applied and approved much earlier than expected and got me a better offer than the one I had! A great bunch of people!...
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Comment on agent fees
Fees not applicable for this service
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Apr 20,2017
Minithumbup
Chris Maughan
Chris Maughan
Elliott Young
Elliott Young
By: 'Nathan'
Apr 20,2017
0 people found
this helpful
Up Estates sold our house and they were fantastic from start to finish. They always answered the phone quickly, dealt with our questions and always got back to us when they said they would. Our house chain was far from simple, but when we came across problems Up Estates were there to help. It was amazing the difference between Up Estates and the awful service we received from our vendor's estate agent. I'm so grateful we used someone decent to sell our house. I'd happily recommend them and use...
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Comment on agent fees
Excellent fees, the fixed pricing saved me loads of money compared to a traditional estate agent.
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Apr 18,2017
Minithumbup
Tom Garvie
Tom Garvie
Simon Gallacher
Simon Gallacher
By: 'Felix'
Apr 18,2017
0 people found
this helpful
UPEstate are up there at the top of the estate agents as their name depicts. Their responsiveness and communication is best. Having been messed about by other so called estate agents, we finally found comfort in Tom and his team and we completed before we were even prepared physically and the joy we got is something else. They are like family to their customers as they go beyond call of duty....
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Apr 06,2017
Minithumbup
By: 'Robert'
Apr 06,2017
0 people found
this helpful
Very fast and friendly service, great team, always more than happy to help with any queries. Tenant find service was fast and effecient. I would definitely use them again and certainly recommend upestates to all....
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Comment on agent fees
Really good price cheapest I could find
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Mar 31,2017
Minithumbup
Emily Norbury
Emily Norbury
By: 'Nicola He'
Mar 31,2017
0 people found
this helpful
It's a great experiences to working with UP estate, from the viewing agent Kabir to sales progressor Emily. It takes up half year for my sales to complete due to the complications of overseas buying. But Emily has been really helpful and patient, she keeps tracking every steps for me. It's very delightful to work with her, I'll choose UP estate again for the further property transactions....
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Mar 24,2017
Minithumbup
Richard Cleaver
Richard Cleaver
By: 'Rachel'
Mar 24,2017
0 people found
this helpful
Up estates did it again! They sold out house in six days. Really pleasant people to work with and very efficient. Excellent knowledge of the local market and very fair, transparent prices. Would also like to thank Emily, who kept us informed of the progress of the sale and put up with my moaning!!...
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Comment on agent fees
Fair, transparent pricing.
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Mar 20,2017
Minithumbup
Chris Maughan
Chris Maughan
Emily Norbury
Emily Norbury
By: 'Mr & Mrs Davis'
Mar 20,2017
0 people found
this helpful
We have been delighted with all aspects of work carried out by UP Estates. The staff we dealt with were professional and readily accessible. We were kept fully informed of the progression of the sale of our property....
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Comment on agent fees
Really good value for money.
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Mar 16,2017
Minithumbup
By: 'julie litchfield'
Mar 16,2017
0 people found
this helpful
My experience with UP Estates has been a positive one from beginning to end. It was a very quick smooth service with frequent updates from friendly helpful staff. I would definitely use this agent again in the future....
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Comment on agent fees
The fixed price fee is very reasonable.
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Mar 10,2017
Minithumbup
Simon Gallacher
Simon Gallacher
Emily Norbury
Emily Norbury
By: 'Sarah Gore'
Mar 10,2017
1 people found
this helpful
From the first meeting to completion, we have received a professional, efficient and competent service. We highly recommend Simon and the team and without doubt would use UP again in the future....
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Comment on agent fees
Value for money. In addition, the various pay scales are a great idea.
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Mar 06,2017
Minithumbup
By: 'Amanda'
Mar 06,2017
1 people found
this helpful
Just wanted to say a huge thank you to everyone at Hinckley and Leicester (was only allowed to allocate two!). From start to finish the Up Estates staff couldn't have been more helpful. The particulars and the advice given were excellent and at a very fair price. Couldn't recommend them more. Will certainly be returning next time....
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Comment on agent fees
Good
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Feb 03,2017
Minithumbup
Elliott Young
Elliott Young
By: 'Sally'
Feb 03,2017
1 people found
this helpful
Elliot was very good at selling our house. It sold quickly both times for the price we wanted. He kept us updated almost daily with progress, interest and feedback reports....
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Comment on agent fees
A good price for a good job.
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Jan 27,2017
Minithumbup
Simon Gallacher
Simon Gallacher
Emily Norbury
Emily Norbury
By: 'Kate'
Jan 27,2017
1 people found
this helpful
Process of my sale was very stressful, complicated and ling. I got frustrated and wanted to give up so many times but Simon and Emily supported all the way trough and I don't think I would have completed without their help. Always very helpful and available to all talk! Many thanks!...
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Comment on agent fees
Very reasonable fees!
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Jan 23,2017
Minithumbup
By: 'Aimi Burbage, Hinckley'
Jan 23,2017
0 people found
this helpful
Up Estates were excellent agents from start to completion. They valued & marketed my property in a professional manner & arranged viewings quickly. They kept in touch & gave feedback & advice when required. Once an acceptable offer had been made on my property UP Estates followed it through, kept chasing & pushing the process along. It was a diificult journey due to a poor solicitor at the bottom of the chain & without the determination & persistance of Elliott Young...
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Comment on agent fees
Up Estate charge much lower fees than other estate agents. You don't 'get what you pay for' you get far more. They are well worth the money
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Jan 05,2017
Minithumbup
Emily Norbury
Emily Norbury
By: 'Up estates Coventry'
Jan 05,2017
0 people found
this helpful
Great service , helpful and pleasant staff , I dealt with Emily who was very professional . I would recommend Up Estates Coventry for all buying or selling requirements...
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Comment on agent fees
Good
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Dec 09,2016
Minithumbup
Elliott Young
Elliott Young
Emily Norbury
Emily Norbury
By: 'D Moore'
Dec 09,2016
1 people found
this helpful
Emily was amazing throughout this process, from when the offer was accepted to completion. She kept in touch regularly and was always friendly and helpful. Elliott managed to get this transaction back on track when the vendor was delaying everything....
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Dec 09,2016
Minithumbup
By: 'Yvonne'
Dec 09,2016
0 people found
this helpful
From Survey of the house, to details being printed and published....Excellent. Professional. Plus friendly. Appointments for house visits and feedback. Excellent, well informed on both counts, and all appointments kept. So impressed. Sale of property and communication, Friendly, unbiased, fair, reactive. Overall I will use them again....
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Comment on agent fees
Fees fair in todays growing market.
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Dec 02,2016
Minithumbup
By: 'Matthew Grant'
Dec 02,2016
0 people found
this helpful
Having just completed the sale of my house I wanted to say how pleased I was with the service provided by Up Estates. I always found the staff really helpful and friendly. We had regular phone calls and updates, which were really great as it kept us informed and the responses to requests for information were always given in a very timely manner. Really pleased with the service provided and I would happily recommend Up Estates to anyone looking to sell a property....
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Comment on agent fees
The fees were very reasonable and were certainly good value for money for the service that was provided. Again, more than happy to recommend.
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Nov 11,2016
Minithumbup
By: 'Heather'
Nov 11,2016
0 people found
this helpful
We were extremely impressed with UP Estates from start to finish. All members of staff were helpful and always got back to us whenever we left messages. They made the whole sale process progress smoothly. We would definitely recommend them....
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Comment on agent fees
Fees are fair.
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Nov 06,2016
Minithumbup
Emily Norbury
Emily Norbury
Kirsche Powell
Kirsche Powell
By: 'Nicki'
Nov 06,2016
0 people found
this helpful
Cannot fault Emily, answered all my questions, was always available and did what she said she would do. I had confidence in her and thank her for the support she gave in what was nearly a nightmare purchase. Compared to the service I got from another agent who dealt with my sale, Emily is a credit to your company. I also spoke to Kersher who again was friendly and did what she said she would do....
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Comment on agent fees
Not applicable
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Oct 06,2016
Minithumbup
Emily Norbury
Emily Norbury
Sophie Hook
Sophie Hook
By: 'Coventry'
Oct 06,2016
0 people found
this helpful
I had a great experience with all of the staff at Up Estates. Once we found a buyer the completion was fast and efficient. I was recommended to them by a neighbour and wouldn't hesitate to do the same. Plus the prices are excellent! Thank you to all the team x...
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Comment on agent fees
Fantastic fees! Very competitive for the service you receive
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Oct 04,2016
Minithumbup
Emily Norbury
Emily Norbury
By: 'Chris'
Oct 04,2016
0 people found
this helpful
I was a first time buyer and the advice and responses to all queries I had relating to my purchase were answered promptly and fully by Emily. Overall the support offered was of a very high standard!...
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Sep 30,2016
Minithumbup
Sophie Hook
Sophie Hook
By: 'Sheree Lacy'
Sep 30,2016
0 people found
this helpful
such a lovely lady made my experience perfect from beginning to end very helpful and all went through really quickly can not thank you enough!...
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Comment on agent fees
Very Good
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Sep 21,2016
Minithumbup
Emily Norbury
Emily Norbury
By: 'Dorset'
Sep 21,2016
0 people found
this helpful
Can't praise the UpEstates team enough - from the start of our sale journey to finally getting keys to our property in Dorset, we were kept fully informed of our conveyance progress by Emily. Having dealt with 'High Street' estate agents previously, we have never experienced such a high level of customer service. At such a stressful time, it was most reassuring. Thank you Emily!...
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Comment on agent fees
Very reasonable.
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Areas covered
  • CV10
  • LE9
  • CV11
  • LE1
  • LE10
  • LE2
  • CV1
  • CV2
  • CV3
  • CV4
  • CV5
  • CV6
  • CV7

NAEA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 128 0 38 1 2 0
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Agent Fees

We offer low, transparent, fixed fee packages which start from £708 inc. vat which provide a full, local estate agency service. Please view our website to see more details.
Last updated at 3:29 PM 15/03/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 3:29 PM 15/03/2016 by allAgents
Emily Norbury Emily Norbury
Sales Negotiator 60 reviews

About Emily No description set View full profile
Elliott Young Elliott Young
Branch Manager 47 reviews

About Elliott No description set View full profile
Chris Maughan Chris Maughan
Managing Director 36 reviews

About Chris No description set View full profile
Richard Cleaver Richard Cleaver
Valuer/ Lister 10 reviews

About Richard No description set View full profile
Simon Gallacher Simon Gallacher
Branch Manager 37 reviews

About Simon No description set View full profile
Kirsche Powell Kirsche Powell
Customer Service Executive 3 reviews

About Kirsche No description set View full profile
Sophie Hook Sophie Hook
Sales Negotiator 9 reviews

About Sophie No description set View full profile
Tom Garvie Tom Garvie
Mortgage Advisor 3 reviews

About Tom No description set View full profile

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Opening hours


  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed


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