“Avoid at all cost the conditions they expect ......”
Share on :
1 Star Review
Feb 22,2022
By:
'ben'
Feb 22,2022
Branch: Frome, 4 The Bridge
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BA11
Branch: Frome, 4 The Bridge
Lettings (as a Tenant)
Postcode: BA11
2people found this helpful
Avoid at all cost the conditions they expect you to live in are disgusting as you can see from the photo attached of a massive hole in our bathroom floor we have complained about for months along with black mould in bedrooms bathroom and living ... read full review
Branch: Frome, 4 The Bridge
Services: Lettings (as a Tenant)
Rent PCM: £1300 Would you recommend?: No
Postcode: SN4
Branch: Frome, 4 The Bridge
Lettings (as a Tenant)
Rent PCM: £1300 Postcode: SN4
0people found this helpful
Went to view a property that was on the same land as a lovely lady who owns converted stables. We were toured around by her as she was happy to do so. Andrew then turned up and immediately gave off an arrogant way about him. ... read full review
“As a landlord, I rent out 2 properties throug......”
Share on :
5 Star Review
Oct 30,2019
Angelika
By:
'Ms'
Oct 30,2019
Branch: Frome, 4 The Bridge
Services: Lettings (as a Landlord)
Rent PCM: £1100 Would you recommend?: Yes
Postcode: BA1
Branch: Frome, 4 The Bridge
Lettings (as a Landlord)
Rent PCM: £1100 Postcode: BA1
0people found this helpful
As a landlord, I rent out 2 properties through Swallows and have done for several years now. To date I have found them very professional and thorough and better than other agents in both the Frome and Bath areas I used in the past. So far ... read full review
“We made the huge mistake of dealing with Swa......”
Share on :
1 Star Review
Jul 19,2019
By:
'Jon'
Jul 19,2019
Branch: Frome, 4 The Bridge
Services: Lettings (as a Tenant)
Rent PCM: £800 Would you recommend?: No
Postcode: BA22
Branch: Frome, 4 The Bridge
Lettings (as a Tenant)
Rent PCM: £800 Postcode: BA22
0people found this helpful
We made the huge mistake of dealing with Swallows in Frome.Moved into our property Sept.2018 with a number of issues that were to be attended to as soon as we moved in.Just 2 items were done, as of today we still have a heating/... read full review
Branch: Frome, 4 The Bridge
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BA11
Branch: Frome, 4 The Bridge
Lettings (as a Tenant)
Postcode: BA11
2people found this helpful
Unprofessional, discriminatory and rude. I went in to ask these ladies some questions as I was interested in renting and I was told that I wouldn't get a place, as I was a single parent on a low income - even though I have the ... read full review
Branch: Bath, 41 Milsom Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BA2
Branch: Bath, 41 Milsom Street
Lettings (as a Tenant)
Postcode: BA2
1people found this helpful
Worst agency ever. Mistake after mistake. Still made to pay high agency fee, despite becoming illegal in couple of months. Carefree, aggressive and unprofessional management. Whole experience was horrendous and very stressful. Stay clear!... read full review
Branch: Frome, 4 The Bridge
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BA12
Branch: Frome, 4 The Bridge
Lettings (as a Landlord)
Postcode: BA12
3people found this helpful
Poor management overall - Swallows referred to the wrong property twice by e-mail to the landlord - hugely unprofessional. Communication limited and deadlines never met financially despite written terms of service.... read full review
“I truly cannot express fully how helpful and kind they ......”
Share on :
5 Star Review
Oct 26,2017
Claire
By:
'Elizabeth'
Oct 26,2017
Branch: Frome, 4 The Bridge
Services: Lettings (as a Tenant)
Rent PCM: £675 Would you recommend?: Yes
Postcode: BA11
Branch: Frome, 4 The Bridge
Lettings (as a Tenant)
Rent PCM: £675 Postcode: BA11
2people found this helpful
I truly cannot express fully how helpful and kind they all were in Swallows. Particularly Claire, who I felt really went beyond what her job called for to help us move into our new home. She was compassionate and empathic, beautiful to discover within this ... read full review
“During our entire tenancy Swallows made us feel unworthy human ......”
Share on :
1 Star Review
Aug 03,2017
By:
'Disgruntled'
Aug 03,2017
Branch: Frome, 4 The Bridge
Services: Lettings (as a Tenant)
Rent PCM: £1100 Would you recommend?: No
Postcode: BA14
Branch: Frome, 4 The Bridge
Lettings (as a Tenant)
Rent PCM: £1100 Postcode: BA14
6people found this helpful
During our entire tenancy Swallows made us feel unworthy human beings
Everything we requested was ignored or denied
People rent for a variety of reasons not always because they are unemployed/unable to buy/benefit scroungers. We have been treated with prejudice & *, receiving intimidating, offensive ... read full review
Comment on agent fees
Rather expensive for little return - the Agent is only on the side of the Landlord NOT the tenant. No support whatsoever for the tenant
“Swallows have taken over our property from another agency in ......”
Share on :
5 Star Review
Feb 21,2017
Claire
By:
'A.'
Feb 21,2017
Branch: Frome, 4 The Bridge
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BA11
Branch: Frome, 4 The Bridge
Lettings (as a Landlord)
Postcode: BA11
0people found this helpful
Swallows have taken over our property from another agency in the area, and what a difference. They have efficiently dealt with problems that already existed at the property and have been quick in responding to communication. I would heartily recommend them to any landlord. Thanks ... read full review
“Overall a very poor experience, including:1. Overcharged for minor works ......”
Share on :
1 Star Review
Apr 11,2014
By:
'Bobdoone'
Apr 11,2014
Branch: Frome, 4 The Bridge
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BA11
Branch: Frome, 4 The Bridge
Lettings (as a Landlord)
Postcode: BA11
13people found this helpful
Overall a very poor experience, including:
1. Overcharged for minor works e.g. £75 to mow and prune a very small garden!
2. Refused to get 3 quotes for a major repair (over £3000), and told "why do you need 3 quotes, you earn enough from the property"!
3. Very difficult to ... read full review
“I should state at the start that as well as ......”
Share on :
1 Star Review
Jan 16,2014
By:
'WARNING'
Jan 16,2014
Branch: Frome, 4 The Bridge
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BA11
Branch: Frome, 4 The Bridge
Lettings (as a Tenant)
Postcode: BA11
15people found this helpful
I should state at the start that as well as renting houses for the last 7 years I am also a landlord.
I could write an entire essay and back it up with pictures but all I can say is that our experience with this company ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Awards won by Swallows Property Letting
Regional Awards won by Swallows Property Letting
Individual Branch Awards
Subscribe Agent
Insert your details below to receive a text or email update when Swallows Property Letting receive new reviews