Springbok Properties
4.7/5, 2211 reviews
94% recommended
90% sales valuation accuracy
91% sales fee satisfaction
Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 91% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 3 6 1 1024 48 933 32 51 48
Areas covered
  • National
Address

1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

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“Delivered excellent customer service & stuck ......”

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Jan 21,2020
Minithumbup
By: 'Emma Fareham'
Jan 21,2020
0 people found
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Delivered excellent customer service & stuck to his word & was also very helpful & polite. Can honestly say it has been a pleasure....
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“Good Service...”

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Jan 20,2020
Minithumbup
By: 'Julie Clarke'
Jan 20,2020
0 people found
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Kevin Williams gave excellent service as a buyer, he kept me well informed and took my feedback onboard about the property I was interested in. In future I wouldn’t hesitate in buying or selling property with the company or Kevin & wish him all the ...
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“Excellent service & communication through Spr......”

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Jan 18,2020
Minithumbup
By: 'Lisa Tanner-Jones'
Jan 18,2020
0 people found
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Excellent service & communication through Sprinbok with Megan Calvert. They made the process easy and stress free. Would definitely recommend....
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“Brilliant from the start. Junaid was our cont......”

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Jan 17,2020
Minithumbup
Junaid
By: 'Timothy Morris'
Jan 17,2020
0 people found
this helpful
Brilliant from the start. Junaid was our contact always helpful and kept us well informed throughout the process. Buying a house made easy!...
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“Excellent service...”

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Jan 17,2020
Minithumbup
Ahmed
By: 'Jack yates'
Jan 17,2020
0 people found
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Excellent service sold my house in under a week Ahmed seddon was helpful and was in regular contact throughout the process...
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“3 Bedroom Semi - Meir...”

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Jan 17,2020
Minithumbup
Ben
By: 'James Potts'
Jan 17,2020
0 people found
this helpful
The sales negotiator was very helpful and informative. He explained the process and arranged the viewing smoothly. The property had significant interest, due to being priced very competitively, and had 14 offers made on it. The sales negotiator kept me updated and thus far has performed ...
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“Great to deal with...”

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Jan 16,2020
Minithumbup
Jenna
emma
By: 'phillip hayton'
Jan 16,2020
0 people found
this helpful
They were really helpful staff and explained everything easily especially selling for the first time. Would Recommend to anyone selling there house....
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“Kyle Williams has been informative courteous......”

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Jan 15,2020
Minithumbup
Shannon
Kyle
By: 'Isobel Ward'
Jan 15,2020
0 people found
this helpful
Kyle Williams has been informative courteous and sensitive with the complex nature of House sale. I would recommend Springbok as I have been treated with courtesy and respect and consideration in a very awkward environment sometimes:...
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“Great Estate agents. Sold my house within 3 d......”

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Jan 15,2020
Minithumbup
By: 'Catrina Cockburn'
Jan 15,2020
0 people found
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Great Estate agents. Sold my house within 3 days and for a fantastic price too. Junaid was fantastic with us every step of the way....
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“Fantastic service!...”

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Jan 14,2020
Minithumbup
By: 'Tracey Kerry'
Jan 14,2020
0 people found
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Fantastic service, very efficient and made the whole process so easy. Victoria Coffey was our main contact and nothing was too much trouble. She is an asset to your company. Victoria kept us in the loop at all times and went the extra mile to ...
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“Fantastic service. Quick, efficient, straight......”

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Jan 14,2020
Minithumbup
ryan
By: 'Shazad Ali'
Jan 14,2020
0 people found
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Fantastic service. Quick, efficient, straightforward process. Excellent communication from Ryan Ruscoe at the company and everything was well explained and plain sailing....
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“Victoria Coffey at springbok was absolutely a......”

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Jan 14,2020
Minithumbup
By: 'jayne holland'
Jan 14,2020
0 people found
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Victoria Coffey at springbok was absolutely amazing, she maintained good links between me and the seller and other agencies and was really helpful and supportive at every stage....
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“Great service, kept in constant contact, effi......”

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Jan 12,2020
Minithumbup
Kiran
By: 'Hilton Hornigold'
Jan 12,2020
0 people found
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Great service, kept in constant contact, efficient. Would use again! >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> twenty words twenty words twenty words twenty words twenty words twenty words...
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“Very happy with the service received from Spr......”

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Jan 09,2020
Minithumbup
By: 'David Irlam'
Jan 09,2020
0 people found
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Very happy with the service received from Springbok. Victoria gave regular updates on the selling process and was always on hand to answer any questions I had. Thank you Victoria....
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“Reviews about Victoria...”

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Jan 09,2020
Minithumbup
By: 'Fehmida Rashid'
Jan 09,2020
0 people found
this helpful
I am rating not springbok but a professional senior sales negotiator who is really good proactive and very responsible unfortunately springbok guided m3 not correctly and I ended up even after 12 weeks no sale of my house . I want to comment about Victoria who is ...
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“Good agent, good deal, good service...”

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Jan 08,2020
Minithumbup
ryan
Tom
By: 'Jonathan Kirk'
Jan 08,2020
0 people found
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A bit dubious at first due to the nature of the process but purchased at a good price with a good service. Ryan (initial negotiations) and Tom (progression) kept in touch throughout and gave a good service. Would use again...
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“My 1st time dealing with Springbok and very i......”

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Jan 07,2020
Minithumbup
By: 'Michael Noone'
Jan 07,2020
0 people found
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My 1st time dealing with Springbok and very impressed with Kevin Williams who engaged at the front end of the process and saw through negotiations with the vendor up to me securing the property. The process was much more focused on getting the deal done ...
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“It is legit - You can bag a house for a good price!...”

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Jan 07,2020
Minithumbup
Ben
By: 'MATT'
Jan 07,2020
0 people found
this helpful
We recently went through the home buying process with Springbok. Admittedly at first, we were a little bit daunted with the entire quick sale process and the timelines. We however found a solicitor who said they could work to the time spans. Our mortgage adviser ...
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“Pain free experience of buying our property. ......”

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Dec 28,2019
Minithumbup
Junaid
By: 'Anna Scott Parry'
Dec 28,2019
0 people found
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Pain free experience of buying our property. Friendly and reassuring staff put your mind at ease. I would recommend Springbok....
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By: Springbok Customer Service Team
Jan 03, 2020
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Dear Anna Thank you for your fantastic feedback. This has been passed onto the team. Best Wishes The Springbok Properties Team ...

“Excellent service...”

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Dec 24,2019
Minithumbup
By: 'Joanna Wong'
Dec 24,2019
0 people found
this helpful
Kyle Williams at Springbok Properties was very helpful and always responded to our enquiries swiftly. Very positive experience. Highly recommended....
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By: Springbok Customer Service Team
Jan 03, 2020
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Dear Joanna Thank you for your fantastic feedback. This has been passed on to Kyle. Best Wishes The Springbok Properties Team ...

“Sale of property...”

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Dec 21,2019
Minithumbup
By: 'Christopher Odogwu'
Dec 21,2019
0 people found
this helpful
Very dedicated and professional. Aims to achieve goals of the client. Very easy to work with. Also respectful.A very good asset to the team. I would highly recommend....
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By: Springbok Customer Service Team
Jan 03, 2020
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Dear Christopher Thank you for your amazing feedback. This has been passed to the team. Best Wishes The Springbok Properties Team ...

“House purchase...”

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Dec 20,2019
Minithumbup
Tom
Kiran
By: 'Korby Fitzsimons'
Dec 20,2019
0 people found
this helpful
At the age of 23 I dreaded the thought of purchasing my own property as I thought it would cause so much stress and there would be endless amounts of paperwork. Little did I know that dealing with springbok properties that they would take care of ...
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Was this helpful? Yes
By: Springbok Customer Service Team
Jan 03, 2020
View all comments (1)
Dear Korby Thank you for your amazing feedback. It is great to hear that you had such a reassuring service from us. Best Wishes The Springbok Properties Team ...

“I was a little concerned about the up front a......”

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Dec 19,2019
Minithumbup
Ben
By: 'Clare Dent'
Dec 19,2019
0 people found
this helpful
I was a little concerned about the up front admin fees but when I looked into it further . I realised it was there to protect me as well as the seller. Thank you Ben for making this a smooth transition 👍🏻...
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By: Springbok Customer Service Team
Jan 03, 2020
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Dear Clare Thank your kind words. Your feedback has been passed along to Ben. Best Wishes The Springbok Properties Team ...

“I think it was overpriced to sell my house an......”

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Dec 19,2019
Minithumbdown
By: 'Rosie Bennett'
Dec 19,2019
1 people found
this helpful
I think it was overpriced to sell my house and they up sold the service massively. I ended up taking a lower offer for my property as I realised the price expectation that they offered was unrealistic. I dont feel like the negotiations were done ...
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Was this helpful? Yes
By: Springbok Customer Service Team
Jan 03, 2020
View all comments (1)
Dear Rosie We are sorry to hear this. It is often difficult to discuss on an open forum. Please can you email us with full details to customerservicemanager@springbokgroup.co.uk to enable us to investigate the matter further. Best Wishes The Springbok Properties Team ...

“Great communication Kyle was very professiona......”

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Dec 19,2019
Minithumbup
By: 'Chris daves'
Dec 19,2019
0 people found
this helpful
Great communication Kyle was very professional and polite would highly recommend and will return in the future when needed can not thank you enough everything went so smoothly...
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Was this helpful? Yes
By: adam nicholls
Jan 03, 2020
View all comments (1)
Hi, Chris thank you for your kind review, Kyle is really pleased he could help you and wishes you all the best, thanks, Springbok Properties ...

“Kyle was a great guy, from start to finish he......”

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Dec 19,2019
Minithumbup
By: 'Arran'
Dec 19,2019
0 people found
this helpful
Kyle was a great guy, from start to finish he was professional and got the best outcome for me, he supplied a sick house and I cannot thank him enough...
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Was this helpful? Yes
By: adam nicholls
Jan 03, 2020
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Hi Arran thank you for your comments Kyle was only pleased to help you out and your feedback had been passed to him. Kind regards ...

“I would recommend Springbok to anyone who is ......”

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Dec 18,2019
Minithumbup
By: 'lynne John'
Dec 18,2019
0 people found
this helpful
I would recommend Springbok to anyone who is looking for a personal, efficient service. The advice given was constructive but at no time did I feel forced into making a decision. I had regular updates and was able to contact my adviser quickly, no hanging ...
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Was this helpful? Yes
By: adam nicholls
Jan 03, 2020
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Hi Lynne thank you for your comments your feedback has been passed to Vicky. Kind regards ...

“I have sold my property through Springbok. Th......”

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Dec 18,2019
Minithumbup
Ben
By: 'Heidi Sheppard'
Dec 18,2019
0 people found
this helpful
I have sold my property through Springbok. There was a few issues in the beginning but after having my dedicated point of contact Ben Taylor I can not rate this service highly enough. Ben has been a fantastic person to deal with and has gone ...
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Was this helpful? Yes
By: adam nicholls
Jan 03, 2020
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Thank you Heidi for your kind words Ben was pleased to help you move on. All the best the Springbok Properties team ...

“Very good communication via phone and email. ......”

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Dec 17,2019
Minithumbup
Junaid
By: 'Roger Martin'
Dec 17,2019
0 people found
this helpful
Very good communication via phone and email. I would recommend them for both buyers and sellers as they are very helpful, fast and professional....
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By: adam nicholls
Jan 03, 2020
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Thank you Roger we are so pleased you had such good customer service. All the best, the Springbok Properties team ...

“This service has been very helpful And so un......”

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Dec 17,2019
Minithumbup
By: 'Courtney ralphson'
Dec 17,2019
0 people found
this helpful
This service has been very helpful And so understanding! As first time buyers Vicky Coffey has been amazing so patient and understanding as this is very new to me and my partner! Excellent service provided!...
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Was this helpful? Yes
By: adam nicholls
Jan 03, 2020
View all comments (1)
Hi Courtney, thank you for your kind comment. Vicky was only pleased to help you finalise a deal your first purchase and hopes you enjoy your new home. All the best, the Springbok Properties team ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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