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Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale
Read full description...
Properties for sale
Properties for rent
Apr 24,2017
Minithumbup
Laura
By:
Apr 24,2017
0 people found
this helpful
Iused this company to sell my house and LAURA was the main contact who kept me very well informed at all stages of the sale.Iwould have no problems using SPRINGBOCK again in the future if i needed them always polite and very helpfull Thank You LAURA...
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Comment on agent fees
FEES paid by the company
Was this helpful? Yes
Apr 24,2017
Minithumbup
Laura obrien
John Baker
By:
Apr 24,2017
0 people found
this helpful
The service i received from springbok was both professional & supportive from beginning to end of the sales process. Standards were delivered to a high level with a personal touch that gave me reassurance throughout. Selling your property is stressful & the team at springbok took that feeling away; consistent in their contact & up to date information regarding my sale. Many thanks for an excellent service....
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Comment on agent fees
Good fee
Was this helpful? Yes
Apr 19,2017
Minithumbup
Ella Somerset
By:
Apr 19,2017
0 people found
this helpful
We cannot thank Ella enough for all the work she did on our behalf. I think it is safe to say we hit every stumbling block imaginable, and at times it looked like our move would never take place. Ella pulled out all the stops and did everything she could to help us overcome all the obstacles and ensure that our move did take place. We cannot thank her enough and would recommend Springbok to anyone thinking of moving. Thank you....
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Was this helpful? Yes
By: Ella Somerset
Apr 24, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Ella and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Apr 19,2017
Minithumbup
Emma Lovell
By:
Apr 19,2017
0 people found
this helpful
Springbok Properties acted for the Vendors of the property that we purchased. The after sales team worked extremely hard (especially Emma) answering all queries promptly to ensure that we purchased the property smoothly. Thank you for all of your help!...
read full review
Was this helpful? Yes
Apr 14,2017
Minithumbup
Josh
By:
Apr 14,2017
0 people found
this helpful
Excellent service, friendly and approachable. perfect for a first time buyer! helped some every step of the way :) thank you!...
read full review
Was this helpful? Yes
By: Josh Pendlebury
Apr 14, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Josh and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok .. ...
Apr 14,2017
Minithumbup
By:
Apr 14,2017
0 people found
this helpful
Just sold our house with Springbok. They were quick to get it on the market for us and managed to secure a few viewings really quickly and the 1st one came back to us with an offer, slightly too low but this was negotiated up to a price we were happy with. Quick result!!! My only negative would be the length of time the solicitors took to exchange, felt they could have moved faster as it took 12 weeks! But I think they are all the same!...
read full review
Comment on agent fees
The fees are high but worth it for a quick sale at price you are happy with.
Was this helpful? Yes
Apr 12,2017
Minithumbdown
By:
Apr 12,2017
2 people found
this helpful
Apparently they could purchase my property within a few days but it's all crap. All they do is place your property on the market like any other agents. The problem is you lose a lot with this company. You have to pay their extortionate fees and then you have to sell your property much lower than should be. You lose either way. You are better off going to an auction or an online estate agent....
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Comment on agent fees
Bad
Was this helpful? Yes
By: Springbok Customer Services
Apr 24, 2017
View all comments (1)
Dear Mr Willis. Thank you for your feedback. We are struggling to locate your file with the limited information provided above. We are incredibly keen to look into the points you have raised please can you contact us to discuss this matter further on customerservicemanager@springbokgroup.co.uk ...
Apr 10,2017
Minithumbup
Emma Lovell
By:
Apr 10,2017
0 people found
this helpful
Hi Emma, We found your service fantastic, you went above and beyond for us and always kept us informed Thank you...
read full review
Was this helpful? Yes
Apr 07,2017
Minithumbup
By:
Apr 07,2017
0 people found
this helpful
Well informed through every step of the process.... definitely recommend.. .thanks Laura 🖒 Highly recommended and would definitely use again and recommend...
read full review
Comment on agent fees
First class
Was this helpful? Yes
Apr 07,2017
Minithumbup
Laura oberin
By:
Apr 07,2017
0 people found
this helpful
overall service we received during the recent purchase of our property was excellent, we were kept updated with the status of our purchase from start to finish. We would defiantly recommend Springbok to everyone thinking of selling their property Gr8 service, thank you to Laura .....
read full review
Was this helpful? Yes
Apr 07,2017
Minithumbup
Laura obrien
By:
Apr 07,2017
0 people found
this helpful
Laura made the transaction, simple, very quick and stress free regular bulletins of progress were made from start to completion she's a credit to the well run business and pleasure to work with...
read full review
Comment on agent fees
The agents fees are quite high but these are made clear from the beginning of the transaction
Was this helpful? Yes
Apr 07,2017
Minithumbup
By:
Apr 07,2017
3 people found
this helpful
Useless company from start to end - listed the flat as a ground floor freehold flat. It was 1st floor and leasehold! No one knows what's happening with the sale! Heidi is away on holiday (didn't tell me) Ella has no idea what's going on... put me onto Habib who agreed the sale but hasn't dealt with anything since so also clueless. Just had to email him all the info. What a terrible company!!...
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Was this helpful? Yes
Mar 30,2017
Minithumbdown
By:
Mar 30,2017
0 people found
this helpful
The estate agents I spoke to were lovely, very kind and understanding at all times. The were very patient considering there were a number of issues with the purchase of my property (none of which were due to the estate agents)....
read full review
Comment on agent fees
I did not pay fees as the purchaser.
Was this helpful? Yes
By: Emma Lovell
Apr 03, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ... ... ...
Mar 28,2017
Minithumbup
Emma Lovell
By:
Mar 28,2017
0 people found
this helpful
I have recently purchased a property through Springbok & I was happy with the whole process. As it's my first property I didn't really know what to expect but Emma kept me in the loop throughout and I never waited longer than a day for a response (unlike my solicitor)...
read full review
Comment on agent fees
N/a
Was this helpful? Yes
By: Emma Lovell
Mar 30, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ... ...
Mar 27,2017
Minithumbup
Jack Taylor
Jade
By:
Mar 27,2017
0 people found
this helpful
I came across your website, after a simple search on Google. Your sales team were amazing on the phone and a meeting at the house was planned almost immediately. The house was put on the market the same day and viewings were booked within the first hour on the market, very impressive and we had an offer by Monday morning. I dealt with Jack Taylor and Jade Woodham in Progression, the two of them are an asset to your company; very understanding, tentative, supportive, customer focused and very ...
read full review
Was this helpful? Yes
Mar 27,2017
Minithumbup
Jack Taylor
By:
Mar 27,2017
0 people found
this helpful
Did exactly what they said. Efficient and always available. This was a much better experience than the local estate agent....
read full review
Comment on agent fees
Fine. Never want to pay but they did their job.
Was this helpful? Yes
Mar 27,2017
Minithumbup
By:
Mar 27,2017
0 people found
this helpful
We purchased a property that was on the market with Springbok. I have to say at the beginning of the sale we found dealing with Springbok extremely frustrating. Having to speak to a call center at the beginning of every call and then having to wait for someone to call us became that frustrating we ended up making a complaint. We then got appointed a representative Jack Taylor who was extremely accommodating and did his best to see the sale through to the end....
read full review
Comment on agent fees
We didn't pay the fees
Was this helpful? Yes
Mar 22,2017
Minithumbup
Emma Lovell
By:
Mar 22,2017
0 people found
this helpful
It was a pleasant experience to buy a flat from Emma @ Sprginbok . Viewing was arranged promptly. Although viewings were done by the vendor, whenever I communicated with Emma, I received an immediate response with correct information. I would be more than happy to do business with Sptringbok again....
read full review
Was this helpful? Yes
By: Emma
Mar 30, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ... ...
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
very fast and efficient service. everything was completed and constantly kept me update throughout the service i highly recommend for all your buying needs...
read full review
Comment on agent fees
very good
Was this helpful? Yes
Mar 20,2017
Minithumbdown
By:
Mar 20,2017
3 people found
this helpful
Please be very careful when buying through this estate agent. We are currently deciding whether to refer to the Property Ombudsman because of some very misleading practices....
read full review
Comment on agent fees
Won't be paying any.
Was this helpful? Yes
By: Dowson
Mar 30, 2017
View all comments (2)
Fully accept that the vendor can change their mind, that's not the issue here. The issue is the failure of Springbok to advise the potential buyer of the situation, putting the property back on the market and the buyer then starting the purchasing process - appointing solicitors, requesting searches and all those things that become payable. This is a failure of decency and professionalism on behalf of Springbok. ...
Mar 17,2017
Minithumbup
Emma Lovell
By:
Mar 17,2017
0 people found
this helpful
Emma has been excellent throughout the process of my house purchase. She responded to every contact I made and chased the solicitors from both sides throughout to ensure the transaction was completed as quickly as possible. She was very pleasant to deal with and has a very friendly and approachable manner. Thank you Emma, you have been excellent. I would certainly use you again in the future....
read full review
Was this helpful? Yes
By: Emma Lovell
Apr 03, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Emma and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ... ... ...
Mar 13,2017
Minithumbup
By:
Mar 13,2017
0 people found
this helpful
Quick response from a well informed & well connected agent resulted in a firm acceptable offer within a week. Minimum fuss and minimum effort! Exchange of contracts took longer than expected but at least I was kept informed of progress regularly....
read full review
Comment on agent fees
Slightly misleading as I was not told by the agent who visited the house that the quoted fee didn't include VAT. Given the amount of work put in to achieve a sale I found the fee excessive.
Was this helpful? Yes
Mar 11,2017
Minithumbup
By:
Mar 11,2017
0 people found
this helpful
I have had Josh Pendlebury as my agent, I thought he gave me first class service I was undated every week on the progress of the sale and when he was away he made sure I had a point of contact if I needed one, A very good agent and one I would recommend to anyone wanting to sell their house. I would use Springbok again....
read full review
Comment on agent fees
I felt the fees were a little steep, but the service and the quick turn around was worth it because I wanted a quick sale.
Was this helpful? Yes
Mar 10,2017
Minithumbup
Laura oberin
By:
Mar 10,2017
0 people found
this helpful
Laura been very friendly throughout the sale, kept in loop and updated all the time. Even it took more time than I expected at the end everything went smoothly....
read full review
Was this helpful? Yes
By: Springbok Properties
Mar 24, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ...
Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
Springbok are professional estate agents and have given me the assurance and peace of mind I needed as I was buying a BTL in the North East while I was living in London. They took care of everything and always kept me informed through SMS, email and calls. Highly recommended....
read full review
Comment on agent fees
Reasonable and inline with market rates.
Was this helpful? Yes
By: Springbok Properties
Mar 24, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Mar 10,2017
Minithumbup
Ben Whitehead
By:
Mar 10,2017
1 people found
this helpful
WOW true to his word house was sold in 31days , we actually got a much better price than what we had it up for with a previous Estate Agent. Sale went through smoothly although the actual completion date took a little longer through no fault of Bens as our buyer was from overseas . We would highly recommend Springbok estate agents So go sale your property with BEN WHITEHEAD from Springbok . Review written whilst sipping cocktails on the beach in Barbados Γ°ΕΈΛœβ€š Thanks again Ben....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Springbok Customer Services
Mar 14, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Ben and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Mar 09,2017
Minithumbup
Laura oberin
By:
Mar 09,2017
0 people found
this helpful
We were buying a house which was on sale with springbok. The viewing booking process was simple, and Ben who dealt with the offers was very understanding of how much we wanted the property Laura the agent for the sale was easy to get hold and kept us in the loop throughout the process and chased the vendor with any issues, so not to delay the property sale. Would use these to sell in the future....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Springbok Properties
Mar 24, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Mar 08,2017
Minithumbup
By:
Mar 08,2017
0 people found
this helpful
Springbok were professional and friendly from start to completion, I was kept up to date with everything and my house sale was completed within 10 weeks. Thanks Springbok, I will certainly recommend you to friends and family....
read full review
Comment on agent fees
Agents fees slightly higher but worthwhile to be hassle free and for such a speedy service.
Was this helpful? Yes
By: Springbok Properties
Mar 24, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ... ...
Mar 08,2017
Minithumbup
Laura obrien
By:
Mar 08,2017
0 people found
this helpful
Springbok were our third attempt at selling our house and the first ones to give sensible and reasonable expectations as to what we could expect. They found us a buyer and kept us informed of what was happening on a regular basis. Once a buyer was found Laura did a brilliant job organizing things and keeping everything moving. They were excellent at returning our phone calls and answering any queries we had. Good job!...
read full review
Comment on agent fees
Worth it for the effort they put in
Was this helpful? Yes
By: Springbok Properties
Mar 24, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Laura and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Mar 08,2017
Minithumbup
Heidi Donoghue
By:
Mar 08,2017
0 people found
this helpful
Heidi was very efficient and very helpful the sale happened quick and we was kept up to date with everything .I would fully recommended using this service...
read full review
Comment on agent fees
Not bad
Was this helpful? Yes
By: Heidi
Mar 08, 2017
View all comments (1)
Thank you for taking the time to complete a review. Your feedback has been passed to Heidi and the Team. It is wonderful to hear you have been impressed with the service from start to finish. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok ...
Areas covered
  • National

TPOS DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 0 0 0 482 20 393 7 10 31

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Agent Fees

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Last updated at 10:14 AM 29/04/2016 by allAgents

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents
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