Springbok Properties
4.7/5, 2604 reviews
94% recommended
90% sales valuation accuracy
92% sales fee satisfaction



Property Features

Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents. Sell quickly and still get the best price!Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market ... show more Springbok properties are winners of 23 local and national awards for customer service and experience with allAgents.

Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale of your property quickly, no matter how bad the market may look.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 92% £22,500 £10,000,009
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
77 3 8 1 1201 60 1092 47 60 56
Areas covered
  • National
Address

1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

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“very good service...”

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Jun 23,2021
Minithumbup
By: 'd and h hancock'
Jun 23,2021
0 people found
this helpful
very good service kept informed all the time the agents were polite and helpful the sale took a little longer than i thought but that was no ones fault...
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“Very customer friendly...”

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Jun 22,2021
Minithumbup
By: 'Matthew'
Jun 22,2021
0 people found
this helpful
Vicky Coffey was so helpful and responding to my emails almost instantly answering all my queries as a first time buyer!...
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By: Springbok Customer Services
Jun 22, 2021
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Thank you for leaving us this review! We’re glad to hear that you had a good experience. We’ll pass this onto Vicky, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Good service from Lewis Buddle...”

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Jun 22,2021
Minithumbup
By: 'Debbie Lewis'
Jun 22,2021
0 people found
this helpful
Good service from Lewis, thank you Weekend cover needs adjusting though, different people offer different advice, would help customers if they received clear messages over weekend...
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By: Springbok Customer Services
Jun 22, 2021
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Thank you for leaving us a review and for your feedback, we’re so glad to have been able to help you. We’ll pass this onto Lewis, too. Warmest Regards, Springbok Customer Services ...

“***** Springbok Properties were super helpfull *****...”

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Jun 19,2021
Minithumbup
By: 'Jason Pike'
Jun 19,2021
0 people found
this helpful
Springbok Properties were super helpfull when I needed to Sell my House. Jo Hooson (Sales Negotiator) was amazing to work with, excellent comunication, and the speed in which a Sale was agreed was within the promised time scale. *****Highly Recomended***** Thanks, Jason....
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By: Springbok Customer Services
Jun 21, 2021
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Thank you so much for leaving us this review, we’ll certainly pass it on to Jo who we’re sure will be really glad to hear it! We are so pleased to learn that you had such an excellent experience with us. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Excellent service from Springbok Properties.......”

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Jun 18,2021
Minithumbup
Lewis
By: 'Bill'
Jun 18,2021
0 people found
this helpful
Excellent service from Springbok Properties. We were buying a a property in the NE of England and Springbok were the agents. Lewis Buddle was the agent and was helpful and efficient and made the whole buying process as smooth and stress free as is possible. ...
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By: Springbok Customer Services
Jun 21, 2021
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Thank you for leaving us your feedback here, we really appreciate it. We’ll pass this onto Lewis, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“First class service...”

Share on :
Jun 18,2021
Minithumbup
Thomas
By: 'L.O'B'
Jun 18,2021
0 people found
this helpful
5 STARS ! After initially purchasing a property through Springbok I knew that any future sales of mine would have to go through them! The Sales progression team were amazing, very experienced and nothing was too much trouble. Tom went above and beyond to ensure my sale ...
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By: Springbok Customer Services
Jun 21, 2021
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Thank you so much for leaving us this review, we’ll certainly pass it on to Thomas who we’re sure will be really glad to hear it! We are so pleased to learn that you had such an excellent experience with us. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Vicky Coffey has been very helpful...”

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Jun 18,2021
Minithumbup
By: 'liza knibbs'
Jun 18,2021
0 people found
this helpful
Vicky Coffey has been very helpful through the whole process of the selling of our property, my only criticism would be at the beginning I would received a phone call to ask me if we where happy with a viewing at a certain time, but ...
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By: Springbok Customer Services
Jun 21, 2021
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Thank you for leaving us this review! We’re glad to hear that you had a good experience. We’ll pass this onto Vicky, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“First class service from Springbok propertie......”

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Jun 18,2021
Minithumbup
By: 'wendy'
Jun 18,2021
0 people found
this helpful
First class service from Springbok properties . Vicky Coffey has been so helpful, checking up on our progress and guiding us at every step. I can't believe that I could view and purchase a house within such a short time. I would certainly recommend them to ...
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By: Springbok Customer Services
Jun 21, 2021
View all comments (1)
Thank you for leaving us this review! We’re glad to hear that you had a good experience. We’ll pass this onto Vicky, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Superfast...”

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Jun 16,2021
Minithumbdown
By: 'Anon'
Jun 16,2021
0 people found
this helpful
Very fast service so far. Jessie Thornton was very professional and answered our queries promptly. Emails and information provided were very helpful....
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By: Springbok Customer Services
Jun 17, 2021
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Thank you so much for leaving us this wonderful review, we’ll certainly pass it on to Jessie who we’re sure will be really glad to hear it! We are so pleased to learn that you had such an excellent experience with us. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Vicky Coffey has sold 2 of my property's now ......”

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Jun 16,2021
Minithumbup
By: 'John'
Jun 16,2021
0 people found
this helpful
Vicky Coffey has sold 2 of my property's now and she now working on selling my third house this is all in less than one month what a fantastic sales negotiator and I'm that impressed with Springboks performance I've recommended a friend of mine (Paul Hughes) ...
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By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you so much for leaving us this wonderful review, we’ll certainly pass it on to Vicky who we’re sure will be really glad to hear it! We are so pleased to learn that you are having such an excellent experience with us. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Excellent customer care from the start. A str......”

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Jun 15,2021
Minithumbup
By: 'Deanna'
Jun 15,2021
0 people found
this helpful
Excellent customer care from the start. A stressful process made simple. Nothing too much trouble, very attentive, was a pleasure....
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By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you very much for leaving us your feedback! It’s great to hear that we could help you. We’ll pass this onto the team, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Easy to contact, Junaid was knowledgeable and......”

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Jun 15,2021
Minithumbup
Junaid
By: 'Daniel'
Jun 15,2021
0 people found
this helpful
Easy to contact, Junaid was knowledgeable and responded promptly to enquiries. He was polite and friendly a pleasure to deal with....
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By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you very much for leaving us your feedback! How wonderful to read that you had such a great service with us. We’ll pass this onto Junaid, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Jess and Becci were professional and helpful,......”

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Jun 15,2021
Minithumbup
Jessica
By: 'Sheila'
Jun 15,2021
0 people found
this helpful
Jess and Becci were professional and helpful, they did everything they could to make the viewings and sale process go smoothly as possible. Kept us informed all the way....
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By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you for leaving us this review! We’re glad to hear that you had a good experience and that you would highly recommend us. We’ll pass this onto Jess and Becci, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Fantastic Estate Agent!...”

Share on :
Jun 15,2021
Minithumbup
Jessica
Tom
By: 'Nicola'
Jun 15,2021
0 people found
this helpful
Fantastic Estate Agent! We have just completed on the purchase of our dream house with the help from Springbok. From calling to arrange the viewing to receiving the keys - 10/10 experience. **I would highly recommend**...
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Attachments

Review file
Was this helpful? Yes
By: Springbok Customer Services
Jun 17, 2021
View all comments (1)
Thank you for leaving us this review! We’re glad to hear that you had a good experience. Congratulations on your purchase. We’ll pass this onto Jess and Tom, too.Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Great service...”

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Jun 15,2021
Minithumbup
Junaid
By: 'Lou'
Jun 15,2021
0 people found
this helpful
Springbok were efficient and always returned my emails and calls in a timely manner, the service was thorough and professional Junaid Khan was always professional and really helpful....
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By: Springbok Customer Services
Jun 17, 2021
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Thank you for leaving us this review! We’re glad to hear that you had a good experience. We’ll pass this onto Junaid, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Absolutely amazing service from Lewis... very......”

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Jun 15,2021
Minithumbup
By: 'Martin'
Jun 15,2021
0 people found
this helpful
Absolutely amazing service from Lewis... very helpful from first point of contact, answered all our questions. Highly recommended... thank you...
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By: Springbok Customer Services
Jun 17, 2021
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Thank you so much for leaving us your feedback here, we are really happy to hear that you had a great service with us. We’ll pass this onto Lewis, too. Warmest Regards, Springbok Customer Services ...

“Best service...”

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Jun 13,2021
Minithumbup
Ben
By: 'Hussein'
Jun 13,2021
0 people found
this helpful
great agents, always chasing up solicitors and lenders to ensure the selling process is fast and meets the needs for all parties....
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By: Springbok Customer Services
Jun 17, 2021
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Thank you for leaving us your feedback here, we really appreciate it. We’ll pass this onto Ben, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Vicky Coffey made it easy...”

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Jun 09,2021
Minithumbup
By: 'Katie'
Jun 09,2021
0 people found
this helpful
Currently buying my first house and Vicky Coffey has been a star with helping me through everything Any question I had, she answered promptly. I also felt like she was available any time of the day so I was able to get in-touch whenever I ...
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By: Springbok Customer Services
Jun 09, 2021
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Thank you for leaving us a review, we’re so happy to hear that we could help you purchase your first home. We’ll pass this onto Vicky, too. Congratulations on your purchase! Warmest Regards, Springbok Customer Services ...

“Thomas Robinson was brilliant...”

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Jun 09,2021
Minithumbup
Thomas
By: 'Russell'
Jun 09,2021
0 people found
this helpful
Thomas Robinson was brilliant, he was always quick to respond and was always willing to help. The phone call I received once it was sorted was a nice touch....
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By: Springbok Customer Services
Jun 09, 2021
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Thank you very much for leaving us your feedback! How wonderful to read that you had such a pleasant experience with us. We’ll pass this onto Thomas, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“The last agent Lewis Buddle was the best and ......”

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Jun 09,2021
Minithumbdown
Lewis
By: 'Jill Humphreys'
Jun 09,2021
0 people found
this helpful
The last agent Lewis Buddle was the best and most helpful. I did have people contact Springbok only to told that the house they were interested in they couldn't find. The information supplied did not capture the purchasers wants or needs. Lockdown in Rural Wales ...
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By: Springbok Customer Services
Jun 09, 2021
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We are really pleased to hear that we could help you and will certainly pass this back to Lewis. Thank you for leaving us your feedback here. Warmest Regards, Springbok Customer Services ...

“l found Springbok very professional in all as......”

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Jun 09,2021
Minithumbup
By: 'Derek Smith'
Jun 09,2021
0 people found
this helpful
l found Springbok very professional in all aspects. Very helpful and friendly in all they did for me. l recomend them very highly....
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By: Springbok Customer Services
Jun 09, 2021
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Thank you so much for leaving your feedback here, we really appreciate it. We’ll pass it onto the team too. Congratulations on your sale. Warmest Regards, Springbok Customer Services ...

“Fantastic company always polite...”

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Jun 08,2021
Minithumbup
By: 'Darren hutchinson'
Jun 08,2021
0 people found
this helpful
Absolutely fantastic we dealt with bethan Wilkins she was amazing always polite respectable and we nearly got the full amount what we wanted...
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By: Springbok Customer Services
Jun 09, 2021
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Thank you so much for leaving us your feedback here, we really appreciate it! We are so pleased to know that you had a great service with us. Warmest Regards, Springbok Customer Services ...

“Amazing Service...”

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Jun 08,2021
Minithumbup
By: 'Amanda Williamson'
Jun 08,2021
0 people found
this helpful
Molly took over as my sales progression contact. She worked tirelessly, chasing people, giving updates, communicating well. I couldn't have asked for a more hard working individual. A credit to the Springbok Team!...
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By: Springbok Customer Services
Jun 09, 2021
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Thank you so much for leaving us this review, we’ll certainly pass it on to the Molly who we’re sure will be really glad to hear it! We are so pleased to learn that you had such an excellent experience with us. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Always good to deal with...”

Share on :
Jun 07,2021
Minithumbup
Tom
By: 'PW'
Jun 07,2021
0 people found
this helpful
I buy investment property via Springbok. Always professional, very easy to deal with, very quick to respond and very good at communicating on and progressing sales and purchases. Special mention to Tom Robinson in the progression team, a very genuine and knowledgeable guy....
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By: Springbok Customer Services
Jun 07, 2021
View all comments (1)
We’re really pleased to hear that we could help you sell your property and that you had a fantastic service. We’ll definitely pass this wonderful feedback onto Tom, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“I would definitely recommend Springbok Proper......”

Share on :
Jun 07,2021
Minithumbup
Junaid
Thomas
By: 'Beverley C'
Jun 07,2021
0 people found
this helpful
I would definitely recommend Springbok Properties they helped us to sell our Grade II listed property where conventional estate agents had failed. Junaid Khan was our point of contact and always kept us informed of all viewings and profiles of the viewers. He helped us ...
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By: Springbok Customer Services
Jun 07, 2021
View all comments (1)
We’re really pleased to hear that we could help you sell your property, congratulations! We’ll definitely pass this wonderful feedback onto Junaid and Thomas, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“After my husband was diagnosed with a termina......”

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Jun 07,2021
Minithumbup
Thomas
By: 'Tracey Watts'
Jun 07,2021
0 people found
this helpful
After my husband was diagnosed with a terminal illness we wanted to sell our 2nd home quickly Tom was amazing, friendly approachable, knowledgeable and supportive offered advice on each aspect of the selling process Advised on how quick the property could be sold My husband ...
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“I would like to thank Lewis Buddle for his he......”

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May 31,2021
Minithumbdown
Lewis
By: 'Jane'
May 31,2021
0 people found
this helpful
I would like to thank Lewis Buddle for his help which was very professional and we found him very approachable . We are in the process of buying a house and Lewis was our very pleasant and helpful negotiator in the beginning of this stressful event ...
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By: Springbok Customer Services
Jun 02, 2021
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Thank you for leaving us your feedback here, we really appreciate it. We’ll pass this onto Lewis, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Fantastic Service...”

Share on :
May 29,2021
Minithumbup
Natalie
By: 'Gerard'
May 29,2021
0 people found
this helpful
I have already put in a review about the wonderful and efficient service we received from Springbok when we decided to use them to sell our house. In particular though I would like to say a huge thank you to Natalie who has been absolutely ...
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“I purchased a property through this service. ......”

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May 28,2021
Minithumbup
By: 'kevin'
May 28,2021
0 people found
this helpful
I purchased a property through this service. They were very professional and helpful. Communication was very good and prompt. I was very impressed with the speed that they can process things. It was less than 48hr from expressing interest to having a viewing to having ...
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By: Springbok Customer Services
May 28, 2021
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Thank you so much for taking the time to leave us a review! We’re so happy to hear that we could help you and that you were really pleased with the service from us. Congratulations on your purchase! We’ll definitely pass this back to Jessica. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...

“Will strongly recommend this Agency...”

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May 28,2021
Minithumbup
By: 'Lana'
May 28,2021
0 people found
this helpful
Jessica was very supportive and helpful every step of the way. Even when we tough we have to pull out from the sale. She offered her help and advised to use their company morgage broker, who sorted everything out for us....
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By: Springbok Customer Services
May 28, 2021
View all comments (1)
How wonderful to hear that you are so happy with the service, we’ll pass this feedback back to Jessica too who we’re sure will be really glad to hear it. Thank you for taking the time to write the review for us. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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