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Sell quickly and still get the best price!

Your local estate agent says the property markets in a slump. The papers say the recession is not over yet. The same houses on the market every week for months and months says that its the worst time to sell.

We say that's rubbish, the property market just needs our progressive approach!

Springbok Properties offers a market-beating alternative to the traditional way of selling that gives you the best possible price and still completes the sale
Read full description...

1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

 


Properties for sale
Properties for rent
Jan 20,2017
Minithumbup
By:
Jan 20,2017
Featured Review
0 people found
this helpful
Josh has been fantastic. Professional, courteous and helpful. Weve been kept fully informed through the conveyancing stages making the process extremely painless. Would definitely use again....
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Was this helpful? Yes
Jan 20,2017
Minithumbup
By:
Jan 20,2017
Featured Review
0 people found
this helpful
I am very pleased with the way Jack handled the sale of my property. I found him to be polite, determined and conducted the communications with diplomacy and vigour. I feel that the sale would not have continued without Jack's support. Well done Jack and many thanks......Stuart Horton...
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Comment on agent fees
I think that as the fee included the solicitor's fee, the fee was (although we would all like to pay less) reasonable for today's market.
Was this helpful? Yes
Jan 19,2017
Minithumbup
By:
Jan 19,2017
Featured Review
0 people found
this helpful
Very helpful and kept us informed at each step. It was an easy and painless process. We would use again...
read full review
Was this helpful? Yes
Jan 19,2017
Minithumbup
By:
Jan 19,2017
Featured Review
0 people found
this helpful
We were really happy with the service we received! Emma was really efficient in chasing up enquiries for us and was always available by phone and email when we had queries. There was constant communication which meant we were reassured through the whole process, especially as first time buyers!...
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Was this helpful? Yes
Jan 17,2017
Minithumbup
By:
Jan 17,2017
Featured Review
1 people found
this helpful
Property sold very quickly and Ella kept us informed all the way through out the sale and she was very pleasant to talk...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
this helpful
Great company kept appointments and turned up on time couldnt ask for more sold property within one day great company...
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Comment on agent fees
A bit pricey but are told all fees before you sign
Was this helpful? Yes
Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
We had a very good experience with Springbok Properties. We dealt with Laura who was very professional, personable, and had great communication skills. Laura's politeness and diplomacy meant we always had pleasant conversations, even when things didn't go as expected. Her drive and determination meant that issues were resolved, and things were moving forward as quickly as they could. Laura's clear communication, including following up with third parties, frequent proactive updates and quick repl...
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Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
Laura's communication was excellent Laura dealt with the issues caused by the buyers lender UN a proffezional manner offering help and advice but explained the next steps to what could or should happen...
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Comment on agent fees
Agent fee high but to be fair they got the house viewed and an offer immediately
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
A very big thank you to Laura, unfailingly professional, competent, efficient, knowledgeable, helpful, constructive and, above all, upbeat and good humoured throughout a not altogether straightforward transaction. I am very grateful for everything she has done to help me....
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Comment on agent fees
For my particular transaction, which for a number of reasons is proving not to be entirely straightforward, and given the level of service provided by Laura, I think the fee has not been unreasonable and it has been reassuring to have a fixed fee.
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
Josh was very helpful, polite and efficient when dealing with my house sale. He kept me up to date throughout the whole process. Offering guidance and helpful tips. He chased up any queries I had and was overall a pleasure to deal with....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 10,2017
Minithumbdown
By:
Jan 10,2017
1 people found
this helpful
Terrible customer service . When trying to get in touch with Heidi Donoghue found it very difficult. It always went onto answering machine and she never got back to me. When I put her name as staff member she does not exist but I have memorandum of sale signed by her. The company put the prices so low so as to get plenty of interest. They are supposed to have such a large list of clients waiting to buy properties who do not live in my area. Only 2 people came to see it and both lived in my area....
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Comment on agent fees
Very steep considering all they did was take photos and put them online. I had to do any viewings .
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
Unfortunately the sale of my property was not straight forward due to a number of reasons. But throughout the process Ben chased up all solicitors involved and I never felt like a nuisance asking for an update. I honestly don't know if the sale would have gone through without him....
read full review
Comment on agent fees
To be honest the agents fees are high, but if you're in a position like myself where you need to sell quickly for a lower price then what Springbok offers is spot on.
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
Ben was helpfully from the first contact right upto the sale going through. The sale of my property was very fast, I had an offer above my asking price within one day of going on the market. I would recommend springbok to anyone who is thinking of selling there property as I can't recommend them highly enough.The sales team was always helpfull and kept me informed every step of the way....
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Comment on agent fees
The agents fees were very reasonable and the sale went through with no problems
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
Alisar has proved to be extremely professional in all his dealings with me. He has been pleasant, polite and prompt and I feel is a credit to Springbok Properties. I would certainly recommend this service to family and friends....
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Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
Excellent service and was very well organised and could always get hold of him will recommend you to a friend...
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Comment on agent fees
Very good
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
Ben Whitehead at springbok properties gave excellent customer service. Being a first time buyer i had no clue where to start or what to do in buying a house. He has always been at the end of the phone if I needed him and has guided me through the whole process.I would recommend him to anyone and everyone when buying or selling a house....
read full review
Comment on agent fees
n/a
Was this helpful? Yes
By: Springbok Properties
Jan 07, 2017
View all comments (1)
Thankyou for taking the time to complete a review. Your feedback has been passed to Ben and the Team.Its great to hear that you received excellent customer service. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok....
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
Laura went above and beyond to make sure that nothing was missed and everything went smoothly by ensuring that everyone was always on the same page at the same time. She is a charming, effective and efficient Lady....
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Comment on agent fees
They are not cheap
Was this helpful? Yes
By: Springbok Properties
Jan 07, 2017
View all comments (1)
Thankyou for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are delighted to hear that you felt we went above and beyond. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok....
Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
this helpful
Jack Taylor at Springbok gave excellent service. My previous experience of estate agents is that they are usually very pushy and can sometimes borderline harass people, however Jack was neither. Very approachable, helpful and efficient. I would recommend him to anyone looking to sell in a heartbeat!...
read full review
Was this helpful? Yes
By: Springbok Properties
Jan 07, 2017
View all comments (1)
Thankyou for taking the time to complete a review. Your feedback has been passed to Jack and the Team. We are extremely happy to hear you would recommend us and found us to be approachable, helpful and efficient. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok....
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
We had an excellent selling experience. The team at springbok were extremley helpful and always available when we needed to speak to them....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
Dec 23,2016
Minithumbup
By:
Dec 23,2016
0 people found
this helpful
I would definately reccomend this estate agent as im very pleased with the outstanding service.I recieved a lot of help from laura whenever i asked for assistance, she guided me throughout.Thankyou so much ....
read full review
Was this helpful? Yes
By: Laura O'Brien
Jan 05, 2017
View all comments (1)
Thankyou for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and felt fully informed at all times. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok...................................
Dec 23,2016
Minithumbup
By:
Dec 23,2016
0 people found
this helpful
The service provided by laura was exceptional.. Keeping me informed more than my own solicitor.. Thank you for all your hard work...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
By: Laura O'Brien
Jan 05, 2017
View all comments (1)
Thankyou for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and felt fully informed at all times. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok...................................
Dec 23,2016
Minithumbup
By:
Dec 23,2016
0 people found
this helpful
Great communication from Will and once Alistar took control he managed the completion really well Many thanks to all the staff on a print sale Merry xmas...
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Was this helpful? Yes
Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
this helpful
Sprinkbok did what they promised and introduced me to buyers who were in a position to proceed with buying my house. There were one or two problems along the way as different members of Sprinkbok staff deal with different aspects of the sale/purchase and, as it was summer time, holidays also got in the way. Having said that the whole process was accomplished in a very short time and I have recommended to company to my daughter in law who is in the process of trying to sell her father's house....
read full review
Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Dec 21,2016
Minithumbup
By:
Dec 21,2016
0 people found
this helpful
Working with Laura on the sale of my house was a pleasure,she kept us informed regularly.Laura always rang back the same day if I got her answer phone . In all very pleased with Springbok...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Laura O'Brien
Jan 05, 2017
View all comments (1)
Thankyou for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and felt fully informed at all times. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok...................................
Dec 21,2016
Minithumbup
By:
Dec 21,2016
0 people found
this helpful
Extremely pleased with Springbok from start to finish! Most notable was the excellent communication which made me feel that despite being a distant agent I was receiving a personal service whilst selling my home. Laura was always happy to help & extremely efficient ....so big thanks to her for making the house sale a smooth event!!...
read full review
Comment on agent fees
No hidden costs or add ons ... competitive fees.
Was this helpful? Yes
By: Laura O'Brien
Dec 23, 2016
View all comments (1)
Thankyou for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and felt fully informed at all times. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok...............................
Dec 20,2016
Minithumbup
By:
Dec 20,2016
0 people found
this helpful
Emma was amazing when we were purchasing our first home. She was really supportive and always returned messages and emails within a matter of hours....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 20,2016
Minithumbup
By:
Dec 20,2016
0 people found
this helpful
Laura keep us in touch with the buyer and his solicitor going out of her way to try and help resolve a few difficult problems that arose during the process - I believe Laura went over and above her role and even phoned after the sale had gone through to wish us well Thanks Laura...
read full review
Comment on agent fees
n/a
Was this helpful? Yes
By: Laura O'Brien
Dec 23, 2016
View all comments (1)
Thankyou for taking the time to complete a review. Your feedback has been passed to Laura and the Team. We are extremely happy to hear you were satisfied with the service you received from ourselves and felt fully informed at all times. We would like to wish you all the best for the future, and please do not hesitate to contact us should you need our services again. Warm Regards - All the Team at Springbok...............................
Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
this helpful
Over all a very good experience. Very pleasant people to deal with everything went to plan and on schedule.I would definitely recommend them to everyone....
read full review
Comment on agent fees
GOOD
Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
this helpful
After a previous sale fell through we decided to remarket our property with Springbok. Our previous agent only managed to get two viewings in two months - Springbok got us four viewings in two weeks and three offers. Their pricing strategy meant that some of the offers were low, but importantly for us we got people through the door. This meant we got feedback and were able to make improvements based on this. Josh was excellent at keeping us informed throughout the process, and the sale went thr...
read full review
Comment on agent fees
Expensive but worth it - you get what you pay for.
Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
this helpful
I purchased a property through Springbrook a few months ago. I was very impressed with the service provided. I would highly recommend using them....
read full review
Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
this helpful
My husband and I purchased a property from Springbok and I can honestly say that they were fantastic from start to finish, in particular Alistair who kept me informed throughout the whole process. Thanks again Alistair, I would definitely recommend your services....
read full review
Was this helpful? Yes
Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
this helpful
I used spring bok this year to help me sell my dads property after he sadly passed away, the agent that dealt with me was a lovely woman called emma lovell if i had any probelms are questions she would sort it for me with no hassle. It was a very hard time for me with the nature of the sale but emma made it as easy and pleasant for as she could, so thankyou springbok and a special thanks to emma lovell...
read full review
Comment on agent fees
Fee are a bit high but worth it
Was this helpful? Yes
Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
this helpful
excellant service from the day we asked them to sell the property.from the home visit to value the house right through to the sale they kept in constant touch and nothing was a problem for them.highly recommended many thanks to jack taylor and the rest of the team....
read full review
Comment on agent fees
was as stated on the contract
Was this helpful? Yes
Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
Laura was brilliant through out the whole experience of us buying our property. She kept us updated and was very efficient in returning our calls. Laura contacted us every other week to see how we were getting on with the purchase. The idea of having 1 case handler is brilliant as it stopped us from repeating everything to everyone! Great customer service and i will definately look to use Springbok in future again....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
I was dubious to use the company but my fears were put to rest when the viewers pre vetted came through the door with an exceptionally quick response and then a smooth transition to the sale complete. I would recommend this method of sale to anyone who wants a stress free experience...
read full review
Comment on agent fees
The fees reflect the service
Was this helpful? Yes
Areas covered
  • National

TPOS DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 0 0 450 20 375 6 8 29

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Agent Fees

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Last updated at 10:14 AM 29/04/2016 by allAgents

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents
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