A Testimonial to beat those Monday blues. #Lettings #Thankyou #Yourethebest
I've been with Smeaton Homes now for just over 4 years and the service I got from them and the Landlady have been outstanding. Every issue I had over the years have been dealt with very quickly and the contractors they use are very remarkably and tidy. Now it is very sad that I am about to leave them as I have found a place that suits my present needs. I would have loved to remain with Smeaton Homes but unfortunately, th... read full review
Kim McDade was the perfect agent for us as we were first time tenants and with Kim being new herself she instantly made us feel relaxed and confident. Myself and my partner both left the viewing feeling really positive about the property we viewed because of this. We were a little worried about securing somewhere as we are both students and have a cat but Kim was really reassuring and friendly and made us feel at ease through the process.... read full review
Comment on agent fees
The agency fees were cheaper than some of the other estate agents we viewed properties with and with Smeaton Homes being a local agents to Plymouth their service felt more approachable and friendly. Overall I was happy with the fees, they were clear about the prices and I believe they were also fair for what we were getting.
I was very happy with the customer service . Staff is very helpful and reliable. Will 100% recommended. The negotiation between us and landlord went very well and all promises has been kept. Well done .... read full review
Comment on agent fees
Very good and reliable. Nice and friendly customer service. Prompt response.
I was asked to sign a tenancy agreement for 41 weeks, however the dates in the agreement covered a period of 42 weeks. When I pointed this out I was not believed and treated like an imbecile. Eventually after several emails and severall wasted hours the staff agreed that I was right.
They sent me an agreement with three pages missing and expected me to sign it and initial each page.
I paid the deposit and one month´s rent and signed the document and they still threatened not to supply... read full review