Simon Burt The Estate Agent
4.9/5, 374 reviews
99% recommended
99% sales valuation accuracy
99% sales fee satisfaction
We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales. show more We are a dynamic, forward thinking independent Estate Agency, specialising in residential property sales.
Estate Agents in Solihull, Knowle and Balsall Common - Simon Burt

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £39,000 £3,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 245 0 120 2 2 1
Areas covered
  • Solihull
  • Knowle
  • Balsall Common
  • Birmingham
  • Dorridge
Address

Malvern House, New Road
Solihull
West Midlands
B91 3DL
0121 705 4040

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“Professional and swift sale experience...”

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Apr 19,2018
Minithumbup
Simon
By: 'Kannan'
Apr 19,2018
3 people found
this helpful
Clear communication, professional approach and no false promises. Proactive follow ups with solicitors and other stakeholders. Sue from sales progression department did a great job!...
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Comment on agent fees
Not applicable as I am a buyer
Was this helpful? Yes

“Simply Amazing!...”

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Apr 14,2018
Minithumbup
Simon
By: 'Carl Harris'
Apr 14,2018
7 people found
this helpful
I rarely take time out to write reviews but in this instance I felt this was necessary. I approached Simon Burt following a referral from a work colleague. From the very first meeting everything was great - the confidence of the team was really positive ...
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Comment on agent fees
The fees were pretty average but this is not a problem as the service is excellent.
Was this helpful? Yes

“Its well known that the Solihull property market is a ......”

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Mar 29,2018
Minithumbup
Simon
By: 'Mr and Mrs Thomas'
Mar 29,2018
5 people found
this helpful
Its well known that the Solihull property market is a daunting one to say the least. The local high street brands use this to their advantage. After months of searching for the right home our luck changed when we met Simon ... At last an estate ...
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Comment on agent fees
N/a as a buyer
Was this helpful? Yes

“From the moment we met Simon we took a liking ......”

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Mar 07,2018
Minithumbup
Simon
By: 'Emma b'
Mar 07,2018
4 people found
this helpful
From the moment we met Simon we took a liking to him as he was so friendly and warming! Throughout the process of buying our house Simon kept in regular contact with us and did his best to keep it as stress free as possible! ...
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Comment on agent fees
Not applicable
Was this helpful? Yes

“I sold a property with Simon Burt recently and found ......”

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Mar 07,2018
Minithumbup
Simon
Sue
By: 'DL - Solihull'
Mar 07,2018
5 people found
this helpful
I sold a property with Simon Burt recently and found they were not only very professional throughout, they were totally committed to completing the sale. Simon called me several times out of hours to get back to me when needed and Sue was great as ...
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Comment on agent fees
Fee's were very reasonable.
Was this helpful? Yes

“An exceptional estate agency, I've dealt with many but this ......”

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Feb 23,2018
Minithumbup
Sue
Simon
By: 'Hash'
Feb 23,2018
5 people found
this helpful
An exceptional estate agency, I've dealt with many but this one stands out by far. Particular thanks to Sue and Simon, efficient, honest, capable and quite simply made my life so much easier! Ideal for a working mother with young children. I can't thank them ...
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Was this helpful? Yes

“Want to say a big thank you to Simon Burt, ......”

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Feb 17,2018
Minithumbup
Sue
Simon
By: 'Lindsey'
Feb 17,2018
4 people found
this helpful
Want to say a big thank you to Simon Burt, Callum and Sue. We saw the house we wanted buy in late October and we loved it. We really wanted the keys before Christmas, which we knew was quite tight! After 7 weeks believe it or ...
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Was this helpful? Yes

“I would Highly recommend Simon and his team! They have ......”

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Feb 13,2018
Minithumbup
Simon
Sue
By: 'Mrs Watkins'
Feb 13,2018
3 people found
this helpful
I would Highly recommend Simon and his team! They have gone above and beyond to help me from start to finish with my sale and i can't praise them enough! Knowledgeable and courteous at all times a great agent to deal with! very happy!...
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Comment on agent fees
fees were very reasonable and with their dedication i was happy to pay them.
Was this helpful? Yes

“Its well known that the Solihull property market is a ......”

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Jan 19,2018
Minithumbup
Simon
By: 'Mr and Mrs Thomas'
Jan 19,2018
4 people found
this helpful
Its well known that the Solihull property market is a daunting one to say the least. The local high street brands use this to their advantage. After months of searching for the right home our luck changed when we met Simon ... At last an estate ...
read full review
Comment on agent fees
N/a as a buyer
Was this helpful? Yes

“Very pleased with the service provided. In comparison with a ......”

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Jan 19,2018
Minithumbup
Simon
By: 'Delighted Seller, Solihull'
Jan 19,2018
3 people found
this helpful
Very pleased with the service provided. In comparison with a previous estate agent SB provided a: - steady stream of viewers, - superior online presentation of the property and - professional end to end viewing process....
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Comment on agent fees
Yes very good.
Was this helpful? Yes

“What a pro-active, professional and enthusiastic team Simon and his ......”

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Jan 19,2018
Minithumbup
Simon
By: 'Delighted seller Solihull'
Jan 19,2018
3 people found
this helpful
What a pro-active, professional and enthusiastic team Simon and his staff are. They kept us informed throughout and responded quickly to our phone calls. We switched to Simon Burt and were immediately impressed after failing to sell our property with another agent. Superior photographs by ...
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Comment on agent fees
Good
Was this helpful? Yes

“**REPEAT CUSTOMER** This is now the second time in 2 years ......”

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Jan 07,2018
Minithumbup
Simon
By: 'Matt'
Jan 07,2018
5 people found
this helpful
**REPEAT CUSTOMER** This is now the second time in 2 years we have used Simon Burt the Estate Agent. Simon and his team have yet again delivered a faultless, professional yet friendly service, in dealing with the sale of our property. I would definitely recommend Simon ...
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Comment on agent fees
Great value for money
Was this helpful? Yes

“Many thanks to Simon and all his team. Excellent communication ......”

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Jan 02,2018
Minithumbup
Simon
Sue
By: 'Richard'
Jan 02,2018
5 people found
this helpful
Many thanks to Simon and all his team. Excellent communication and service at all stages of the sale.As ever with buyers relying on other purchasers in the chain there was the odd hiccup. A special thanks to Sue for chasing up solicitors, purchasers etc ...
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Comment on agent fees
Agents fees were fair when taking into account all the communication and effort with the sales progression
Was this helpful? Yes

“I cannot put into words how happy we are with ......”

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Dec 19,2017
Minithumbup
Simon
By: 'AKASH'
Dec 19,2017
4 people found
this helpful
I cannot put into words how happy we are with the personal service from Simon and the team. Having dealt with numerous estate agents in the past, SB's is by far the best. They make the buying/selling process so easy and stress free and ...
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Was this helpful? Yes

“Simon made a great first impression when initially discussing our ......”

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Dec 11,2017
Minithumbup
By: 'Mrs Hall'
Dec 11,2017
5 people found
this helpful
Simon made a great first impression when initially discussing our house sale. We the dealt mostly with Callum, who was both friendly and efficient. We had an offer within 3weeks and we completed our sale 4 weeks later. Overall a really positive experience and we would ...
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Comment on agent fees
Very competitive
Was this helpful? Yes

“I am a fellow Estate Agent but from the other ......”

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Dec 05,2017
Minithumbup
Simon
By: 'Jeff H'
Dec 05,2017
4 people found
this helpful
I am a fellow Estate Agent but from the other end of the country ( Isle of Wight). It has been a pleasure to deal with Simon Burt and his company. All too often agents are given bad press but I found Simon to be most ...
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“Callum was great to talk to..provided info when required ......”

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Dec 03,2017
Minithumbup
By: 'great service'
Dec 03,2017
4 people found
this helpful
Callum was great to talk to..provided info when required and also promised to call back which he always adhered to. Only issue i have was he was sometimes hard to get hold off as out on visits etc.....
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Comment on agent fees
We only purchased a property from simon burt so no fees
Was this helpful? Yes

“Simon and Callum helped me through a very difficult purchase ......”

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Dec 01,2017
Minithumbup
Simon
By: 'Brett'
Dec 01,2017
4 people found
this helpful
Simon and Callum helped me through a very difficult purchase no thanks to a set of poor sellers. They would constantly phone me with updates and meet me when ever I needed to seem them. I would have no hesitation to recommend Simon Burt and ...
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Was this helpful? Yes

“Very smooth process, good lines of communication throughout. Would be ......”

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Dec 01,2017
Minithumbup
Simon
By: 'Ilyas'
Dec 01,2017
3 people found
this helpful
Very smooth process, good lines of communication throughout. Would be more than happy to work with them again in the future....
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“From the sale of my previous property through to the ......”

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Nov 23,2017
Minithumbup
By: 'Jayme'
Nov 23,2017
3 people found
this helpful
From the sale of my previous property through to the purchase of my recent home Simon Burt The Estate Agent was very helpful from start to finish. Offering some sound advice and getting things moving sharpish in a very professional yet friendly manner. All the ...
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Comment on agent fees
You get what you pay for in my opinion. Not the cheapest agent, but certainly well worth the money!
Was this helpful? Yes

“Simon and the team, especially Simon himself, and Dawn were ......”

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Nov 22,2017
Minithumbup
Simon
Dawn
By: 'Nick'
Nov 22,2017
3 people found
this helpful
Simon and the team, especially Simon himself, and Dawn were a huge help. When the chain broke due to unforeseen circumstances, Simon contacted me straight away, and reassured me that all wasn't lost and that he was working hard to rectify it. And rectify he ...
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Comment on agent fees
As a buyer, I did not pay any fees.
Was this helpful? Yes

“Friendly and trustworthy. Gave good advice and supported us through ......”

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Nov 20,2017
Minithumbup
Simon
Sue
By: 'TomN'
Nov 20,2017
4 people found
this helpful
Friendly and trustworthy. Gave good advice and supported us through all stages of the process. Great photos. We were able to sell the house within 5 days of putting on market....
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Comment on agent fees
Good value - went with fees upfront option
Was this helpful? Yes

“Simon and Sue were helpful and would always swiftly respond ......”

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Nov 20,2017
Minithumbup
Simon
Sue
By: 'SK'
Nov 20,2017
2 people found
this helpful
Simon and Sue were helpful and would always swiftly respond to my queries. I would recommend them to anyone buying....
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Was this helpful? Yes

“Simon and the team were amazing. Very professional and helpful ......”

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Nov 18,2017
Minithumbup
Simon
By: 'Pete Beadsworth'
Nov 18,2017
2 people found
this helpful
Simon and the team were amazing. Very professional and helpful throughout. We would like to thank them all for their hard work and efforts....
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Comment on agent fees
Good
Was this helpful? Yes

“Simon helped us to get a great price for our ......”

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Nov 18,2017
Minithumbup
Simon
Maddy
By: 'And1'
Nov 18,2017
3 people found
this helpful
Simon helped us to get a great price for our house. The picture taken by Maddy were far better than most which we have seen online. Simon was always at the end of the phone to answer our questions and offer honest advice. We feel ...
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Comment on agent fees
Flat fee so we knew where we stood. No sale no fee so were happy to test the market.
Was this helpful? Yes

“I would definitely recommend using Simon and the team for ......”

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Nov 17,2017
Minithumbup
Simon
Sue
By: 'Louis meryon'
Nov 17,2017
3 people found
this helpful
I would definitely recommend using Simon and the team for selling your house. They handled a tricky buyer very well and ensured that the transaction was completed promptly and to a high standard. It is definitely worth going for the full package rather that the ...
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Comment on agent fees
Good value
Was this helpful? Yes

“Simon is so enthusiastic at what he does which also ......”

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Nov 17,2017
Minithumbup
Simon
Dawn
By: 'Liz Morgan'
Nov 17,2017
2 people found
this helpful
Simon is so enthusiastic at what he does which also feeds through to all his team, their serve is professional, efficient and friendly. I would not hesitate to recommend them...
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Comment on agent fees
They charge a flat rate fee which is very fair
Was this helpful? Yes

“Highly recommend using this estate agent. They were friendly and ......”

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Nov 08,2017
Minithumbup
Sue
By: 'Alison'
Nov 08,2017
2 people found
this helpful
Highly recommend using this estate agent. They were friendly and kept us up-to-date throughout the whole sale. We bought our house through them and if we ever sell we will definitely use them. If you're buying a house and can find one that Simon Burt ...
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Comment on agent fees
N/A - we were the buyers
Was this helpful? Yes

“Both Gareth and Sue really looked after us. They were ......”

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Nov 01,2017
Minithumbup
Sue
By: 'Donna and Steve'
Nov 01,2017
3 people found
this helpful
Both Gareth and Sue really looked after us. They were always attentive and supportive which helped our move to be stress free. I would definitely recommend them to friends and family. Simom Burt himself is very hands on and managed the process professionally and personally. ...
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Comment on agent fees
Good
Was this helpful? Yes

“Simon burt gave us a great customer service from start ......”

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Nov 01,2017
Minithumbup
Sue
By: 'Donna and Steve'
Nov 01,2017
3 people found
this helpful
Simon burt gave us a great customer service from start to finish. Nothing was ever too much trouble and both Callum and Sue were efficient and caring. I will definitely recommend them to friends and family....
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Staff picture Simon
(313)
Staff picture Maddy
(67)
Staff picture Dawn
(23)
Staff picture Sue
(49)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
Simon Burt The Estate Agent prides itself on the level of its customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure below.
Information for Customers
Simon Burt The Estate Agent is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at branch level.
Stage One – Verbal Complaint
All complaints should, in the first instance, be directed to Simon Burt. He will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – Written Complaint
If you remain dissatisfied, you may then further your complaint in writing. You must write to Simon Burt within one month of receiving the original response. He will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a written response from Simon Burt, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman) Consumer Guide or online athttp://www.tpos.co.uk Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 3:48 PM 30/04/2019 by allAgents

Awards won by Simon Burt The Estate Agent

Individual Branch Awards

Solihull, B91


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Simon Burt The Estate Agent