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    Natasha
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    Sharon
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    Caroline
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    Rebecca
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    Mandy
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    Sue
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    Deborah
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    Nicola
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    Ellis-Rose
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    Bev
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    Sharon
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    Sophia
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    Sophie
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    Lisa
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    Emily
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    Tiegan
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    Joe
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    Carol
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    Laura
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    Marie
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    Stacey
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    Melanie
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    Linzi
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    Hayley
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    Louise
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Richard James Estate Agents (Swindon)

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Properties for Sale
Properties to Rent

“ Richard James "better than all the rest"... ”

Sep 06,2018
Minithumbup
Alex
By: 'Nigel'
Sep 06,2018
0 people found
this helpful
We had two properties to sell and then to find and purchase another, so during all this we dealt with a few estate agents and Richard James were by far the best to deal with and the way they operate. Alex listened to what we ...
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Comment on agent fees
I always have my budget I am prepared to go to and Alex and I agreed a good fair fee. Plus Alex covered his fee by getting 5k over asking.
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“ A pleasant transaction from start to finish... ”

Aug 20,2018
Minithumbup
Barrie
Chelsea
By: 'P and B'
Aug 20,2018
0 people found
this helpful
A local estate agent with lots of local knowledge .once your house is up for sale. it dos not take long to sell A pleasant transaction from start to finish...
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Comment on agent fees
Very happy with the agents fees
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By: Richard James Estate Agents
Aug 20, 2018
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Thank you for your review! I will pass this back to Barrie & Chelsea ...

“ Fantastic... ”

Aug 16,2018
Minithumbup
Sophia
By: 'Nicole Shorten'
Aug 16,2018
0 people found
this helpful
Sophia was absolutely brilliant at Richard James arranging all our viewings in such a small time scale, fixing and changing them so they suited us and we were happy. She was very patient and nothing was a problem. The whole experience was great, thank you ...
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Comment on agent fees
Good
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“ Friendly and professional.... ”

Aug 13,2018
Minithumbup
Deborah
By: 'Maggie Platek'
Aug 13,2018
0 people found
this helpful
Deborah always has a smile to greet people making her very approachable but is professional and efficient in all matters....
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Comment on agent fees
Good
Was this helpful? Yes

“ Very helpful... ”

Aug 13,2018
Minithumbup
Deborah
By: 'Wayne'
Aug 13,2018
0 people found
this helpful
Excellent communication, and very helpful, will still deal with issues and communicate directly with the landload and get back to us quickely....
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“ Richard James is an exceptional company in all aspects of renting our house in dunsford close... ”

Aug 08,2018
Minithumbup
Teigan
By: 'Kieron Beck'
Aug 08,2018
0 people found
this helpful
They took the hassle of finding our house, we would recommend them very highly as they are so friendly and so very helpful. It's like a dream come true to move to Swindon after 9 years of travelling, teigan Hall was very helpful in everything,...
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Comment on agent fees
Good
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“ So friendly and such an easy process... ”

Aug 08,2018
Minithumbup
Sophie
Sarah
By: 'Zoe'
Aug 08,2018
0 people found
this helpful
Would like to thank both Sophie and Sarah for such a good experience! We have been to see loads of properties with different agents and these were by far the friendliest we experienced! And when we decided that we wanted he property. The process was ...
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“ Letting... ”

Aug 07,2018
Minithumbup
Caroline
By: 'Sophie'
Aug 07,2018
0 people found
this helpful
Caroline and her team found me my first tenant quickly and kept me frequently updated during this process. I am happy that my property is in safe hands....
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“ Fantastic Service... ”

Aug 07,2018
Minithumbup
Sophia
Caroline
By: 'Tilly'
Aug 07,2018
0 people found
this helpful
Sophia has been amazing since day one, very happy that she will be looking after us! Looking forward to the next two years!...
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Comment on agent fees
Good
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“ Lettings... ”

Aug 07,2018
Minithumbup
Debbie
By: 'Sean Salmon'
Aug 07,2018
0 people found
this helpful
Debbie Reay took the hassle out of trying to find a tennant , she explained everything I needed to know in great detail and would highly recommend Richard James Lettings ....
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“ Great Experience... ”

Aug 01,2018
Minithumbup
Sarah
Sophie
By: 'HannahN'
Aug 01,2018
0 people found
this helpful
Richard James made house hunting and putting in an offer really easy. Sarah was great at showing us around the property and allowing us a good amount of time to look and wasn't pushy at all. Sophie has been great at communicating with us....
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Comment on agent fees
Good
Was this helpful? Yes
By: Patricia Chambers
Aug 06, 2018
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From Sarah showing us the property, to Sophie taking over the administration, we have been 100% impressed with the service given to us in our recent search for a new home. ...

“ Prompt and polite... ”

Aug 01,2018
Minithumbup
Sophia
By: 'Ben'
Aug 01,2018
0 people found
this helpful
Sophia has provided a very professional service and is always quick to respond to requests thus willing to progress lettings progress very swiftly....
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Comment on agent fees
Average
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“ Highly recommended... ”

Jul 31,2018
Minithumbup
Ellis-Rose
Tiegan
By: 'Danielle Wyatt Bond'
Jul 31,2018
0 people found
this helpful
Ellis has been a complete saviour and has gone above and beyond the line of duty of any estate agent for me. Nothing has been too much trouble and has politely met all of my needs. The staff in the office are all very friendly ...
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Comment on agent fees
Higher than the average but good value when taken into account the service you receive.
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“ Always Excellent... ”

Jul 31,2018
Minithumbup
Caroline
By: 'Alisdair'
Jul 31,2018
0 people found
this helpful
Caroline is excellent, a real pleasure to deal with. Lovely personality, polite and efficient, always responds to query's and keeps me informed of progress. Has never let me down and always finds good quality reliable tenants quickly and without fuss. Highly recommended....
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Comment on agent fees
Never had a single problem with any of the staff or tenants that they provide, so from that point of view, the fee is peace of mind and worth what I pay.
Was this helpful? Yes

“ Fantastic Experience... ”

Jul 28,2018
Minithumbup
Sophia
By: 'Jagan'
Jul 28,2018
0 people found
this helpful
It was indeed a good experience with Sophie. Had everything in place and with right amount of follow ups. Always gave quick updates and indeed a fantastic experience in finding our rented home 😊...
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Comment on agent fees
It’s a bit high.
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“ Great... ”

Jul 27,2018
Minithumbup
Ellis-Rose
By: 'Alan'
Jul 27,2018
0 people found
this helpful
Ellis & the team at Richard James have been great, Ellis was very polite and helpful during my viewing answering my concerns & questions. Since moving forward from that, there has been excellent communication from them!...
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Comment on agent fees
Good
Was this helpful? Yes

“ Renting... ”

Jul 26,2018
Minithumbup
By: 'Mel'
Jul 26,2018
0 people found
this helpful
The Faringdon team have been very helpful and interested in helping me. The viewings were professionally undertaken with information about the property. If they didn't know they would come back to me....
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Comment on agent fees
The fees are standard and explained in the notes given to you.
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“ Excellent... ”

Jul 24,2018
Minithumbup
Mandy
Hayley
By: 'Jai'
Jul 24,2018
0 people found
this helpful
Mandy and Hayley were always been very helpful from day I moved in to the property. Excellent response time and very polite. Emily, Sophie, Matt and Charlotte all other agents were brilliant all the time... I would strongly recommend Richard James for lettings to be ...
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Comment on agent fees
Reasonable agent's fee.
Was this helpful? Yes

“ Mandy has been there right from our first viewing and is very professional and helpful.... ”

Jul 23,2018
Minithumbup
Mandy
By: 'Mark Little and Julie Preen'
Jul 23,2018
0 people found
this helpful
Mandy is a credit to Richard James and has been there right from Day 1. Very Professional and nothing too much trouble....
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Comment on agent fees
Think it a bit cheeky when every year you get charged a admin fee of £100 + just to sign a new tenancy agreement which is exactly the same every year except for the date change,!
Was this helpful? Yes

“ An excellent service from start to finish. Sophie was very helpful and answered all my questions in depth and very promptly... ”

Jul 20,2018
Minithumbup
Sophie
Lisa
By: 'Martin Keep'
Jul 20,2018
0 people found
this helpful
Would not hesitate in using again if required. So helpful and honest and I cannot praise Sophie Carter enough. An asset to her profession....
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Comment on agent fees
Very fair and in line with most other agents.
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“ Really helpful and friendly experience.... ”

Jul 19,2018
Minithumbup
Sophie
Deborah
By: 'bekah'
Jul 19,2018
0 people found
this helpful
Very efficient service and support provided in arranging and carrying out viewings. Also really appreciate the speedy responses to my (many) questions. I have also very much appreciated being able to get in touch via email (knowing that I would get fast responses) as this ...
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Comment on agent fees
Fees seem to be comparable to those charged by other letting agents were in contact with (and were simpler to understand than some others!).
Was this helpful? Yes

“ Professional, helpful, friendly and prompt!... ”

Jul 18,2018
Minithumbup
Caroline
Sophia
By: 'James W'
Jul 18,2018
0 people found
this helpful
Caroline Schaefer gave me all the confidence I wanted to put my trust in RJ to find me a great tenant. They've done it 3 times now and I'm very happy! Sophia ia the latest team member to help and she's been brilliant!...
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Comment on agent fees
Good value!
Was this helpful? Yes

“ Top service.... ”

Jul 17,2018
Minithumbup
Joe
By: 'Chris King'
Jul 17,2018
0 people found
this helpful
Great service from the Richard James team, always fast to act with great advise for someone like myself who was dealing with the first property I had moved to with a friend. Special mention to Joe Carpenter, always going the extra mile to explain in ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Amazing patient helpful staff... ”

Jul 12,2018
Minithumbup
Sophia
Caroline
By: 'Jon, Emma and Archie'
Jul 12,2018
0 people found
this helpful
We are relocating from Australia, and haven't rented in UK for over 16 years. Initially in our search, we were probably a little uncertain what we were looking for, but with the patient and tireless help from Sophia, Caroline and others ( Natasha ) in the Richard ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Always on hand for help and advice.... ”

Jul 11,2018
Minithumbup
Emily
By: 'Vic'
Jul 11,2018
0 people found
this helpful
Emily manages to strike the perfect balance between being personable and professional - she always seems to be in control and on top of things....
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Comment on agent fees
Worth it for the level of service you get.
Was this helpful? Yes

“ Regular communication and prompt replies... ”

Jul 09,2018
Minithumbup
Joe
By: 'Jack74'
Jul 09,2018
1 people found
this helpful
All the staff at Richard James lettings are customer service orientated in particular Joe, who goes above and beyond if a customer requires some help. A recent rent review - which are done every 6-12 months was followed up by responding to my enquiries about ...
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Comment on agent fees
Average fees
Was this helpful? Yes

“ Personal, quick, to the point... ”

Jul 09,2018
Minithumbup
Mandy
Joe
By: 'Arid G'
Jul 09,2018
0 people found
this helpful
My wife and I neeeded a very specific document for the German authorities (who else), and after speaking with Mandy and Joe about it, the delivered a very detailed summary which will prove very useful. Great communication and immediate action, felt they understood what needed ...
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“ Emily Andersen... ”

Jul 06,2018
Minithumbup
Emily
Sharon
By: 'Alaa Qattan'
Jul 06,2018
0 people found
this helpful
Best services ever and very good follow up in all aspects , accurate and organized , meeting the requirements, answering the needed info....
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Comment on agent fees
good
Was this helpful? Yes
By: Pun
Jul 09, 2018
View all comments (1)
Louise Robinson is extremely good the way she dealt with the issues. I always feel comfortable to speak with her. She always listen to me whenever I speak with her. It makes feel I am valued. Moreover whatever she does she does it brilliantly. Thank you Louise for your great service. ...

“ Great service... ”

Jul 05,2018
Minithumbup
By: 'Sandra'
Jul 05,2018
0 people found
this helpful
Start to finish RJ have dealt with all my queries and issues in a timely and professional manner. Marie responded to my requests promptly (within 24 hours). Timely responses are important to customers, tenants and landlords alike....
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Comment on agent fees
I honestly can’t remember what I paid but I do remember it was reasonable. Unlike some others who charge more than they should.
Was this helpful? Yes

“ Rebecca is awesome!... ”

Jun 29,2018
Minithumbup
Rebecca
By: 'Helen Cresswell'
Jun 29,2018
0 people found
this helpful
In the 5 years I've been renting through Richard James, Rebecca has always been my 'go to' person. Always friendly, efficient and professional. Nothing is ever too much trouble which is a rare attribute. Thank you Rebecca 😊...
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Was this helpful? Yes

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
79 4 104 5 23 1 5 3 4 2

Agent Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 15/12/2017 by Sue Gidney

Awards won by Richard James Estate Agents (Swindon)

Individual Branch Awards


East Swindon
150 Grange Drive, Swindon SN3 4LA
(1)
Highworth
36 High Street, Highworth SN6 7AQ
(1)
Lettings
Gemini House, Hargreaves Road, Groundwell Estate, Swindon SN25 5AJ
(148)
show all branches (7)
Old Town Swindon
101 Victoria Road, Swindon SN1 3BD
(42)
Royal Wootton Bassett
111 High Street, Royal Wootton Bassett SN4 7AU
(12)
West Swindon
Lucena House, Shaw Village Centre, Swindon SN5 5PY
(11)
Wroughton
80 High Street, Wroughton SN4 9JZ
(12)


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