• Staff picture
    Natasha
  • Staff picture
    Sharon
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    Caroline
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    Rebecca
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    Mandy
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    Sue
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    Deborah
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    Nicola
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    Ellis-Rose
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    Bev
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    Sharon
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    Sophia
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    Sophie
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    Lisa
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    Emily
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    Tiegan
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    Joe
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    Carol
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    Laura
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    Stacey
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    Melanie
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    Linzi
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    Hayley
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    Louise
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    Barrie
No description available.
Richard James Estate Agents (Swindon)

Website not available

Properties for Sale
Properties to Rent

“Excellent Service pre and post sale from Barrie and Chelsea...”

Dec 07,2018
Minithumbup
Barrie
Chelsea
By: 'Michelle'
Dec 07,2018
0 people found
this helpful
Barry and Chelsea have been fantastic, they have supported and guided me through the sale of my home, they have always been very responsive to any call, emails or issues. I couldn't have done it without them, Thank you to both of you and ...
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Comment on agent fees
Slightly higher than others but the service received did outweigh this.
Was this helpful? Yes

“Fantastic!...”

Dec 07,2018
Minithumbup
Paul
By: 'Jack'
Dec 07,2018
0 people found
this helpful
Paul was brilliant from the word go, he was very flexible with hours and worked to suit our working hours. He was always available to answer any queries and nothing was too much trouble. Thanks Paul...
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Was this helpful? Yes

“Professional and helpful...”

Dec 05,2018
Minithumbup
Paul
Chelsea
By: 'Cheryl'
Dec 05,2018
0 people found
this helpful
Right from the beginning of the process, Paul was just brilliant ! Returned calls as quickly as he could, always so helpful and knew what we wanted better than ourselves in terms of a property! Chelsea constantly updated us without having to ask her to keep ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack
Dec 07, 2018
View all comments (1)
Paul was fantastic, very helpful and always available to answer any questions or queries. He was very flexible with hours and worked around what suited me best. Thanks Paul once again! ...

“Fantastic, very professional service....”

Dec 03,2018
Minithumbup
Barrie
Paul
By: 'Stewart'
Dec 03,2018
0 people found
this helpful
After having our house on the market for over a year with an online agency we spoke to Barrie and agreed terms. Paul then had two buyers making offers on our house and a deal agreed inside 3 weeks. Loved the fact Richard James have a ...
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Comment on agent fees
They definitely earned them.
Was this helpful? Yes

“House Sale...”

Dec 03,2018
Minithumbup
Barrie
Chelsea
By: 'Amanda'
Dec 03,2018
0 people found
this helpful
Barrie achieved full asking price within 3 weeks and plenty of viewings and several offers. Sale process also smooth thanks to Chelsea. Highly recommended...
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Comment on agent fees
Really reasonable fees
Was this helpful? Yes

“No need to look any further ......”

Nov 27,2018
Minithumbup
By: 'Sally & John'
Nov 27,2018
0 people found
this helpful
Having been let down by other local agents before, we then we dealt with Alex at Richard James and now we will NEVER go anywhere else. We've primarily dealt with Alex, who we found to be very professional at all times & thoroughly knows ...
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“Excellent Service....”

Nov 22,2018
Minithumbup
Alex
Paul
By: 'Michael Sampson'
Nov 22,2018
0 people found
this helpful
From beginning to end the service from Richard James was superb. Good advice on marketing from Alex, a very professional viewing with Paul and then a second viewing to clinch the deal. Paul went above and beyond, taking time out of his non working weekend ...
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Comment on agent fees
Very sensible rate.
Was this helpful? Yes

“RJ as a model in best practice...”

Nov 21,2018
Minithumbup
By: 'Miss M'
Nov 21,2018
0 people found
this helpful
I recently sold my house through Richard James after having my house up for sale for seven weeks with another agent, but had no viewings. After appointing Richard James, I had a few viewings and the house was sold in about a week. The whole ...
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Comment on agent fees
A necessary expense for the guarantee of a sale
Was this helpful? Yes

“Just fabulous...”

Nov 21,2018
Minithumbup
Cathy
By: 'Kevin O'
Nov 21,2018
0 people found
this helpful
You just can't get customer service like this anywhere else. I tried one of the internet agencies and got nowhere. They offer I received was 20% less than asking. Cathy took on the property at the same price, we immediately had viewings and it sold ...
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Comment on agent fees
Very fair pricing would have paid more knowing what I know now.
Was this helpful? Yes

“Excellent...”

Nov 19,2018
Minithumbup
Debbie
By: 'Tilak'
Nov 19,2018
0 people found
this helpful
Debbie has been very helpful in arranging the tenancy for my house very easily and professionally . I highly recommend her as property letting agent....
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Was this helpful? Yes

“Advice, help and great personal service...”

Nov 19,2018
Minithumbup
Grace
By: 'Nick'
Nov 19,2018
0 people found
this helpful
During an 'open day' viewing of a house last week we were helpfully directed by Grace towards a second property just down the road from the first that she felt might suit. What a find! Following a second viewing today we are now (with Grace'...
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Was this helpful? Yes

“Smooth House Purchase...”

Nov 14,2018
Minithumbup
Barrie
Chelsea
By: 'Moonraker'
Nov 14,2018
1 people found
this helpful
Barrie & Chelsea dealt with my house purchase in Saddleback Rd. Shaw in a very professional manner. This purchase did initially have selling complications by the seller but these were overcome by Barrie with his detailed knowledge of handling situations such as this and it ...
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Was this helpful? Yes

“Trustworthy...”

Nov 13,2018
Minithumbup
Barrie
By: 'Localhome4sale'
Nov 13,2018
0 people found
this helpful
Barry is a very experienced estate agent in his own right. It is his frankness, honesty and unflappable personality that helped co-ordinate communications when things were getting complicated in our large chain of 8 properties. The one thing that you can always rely on with a ...
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Comment on agent fees
Fair
Was this helpful? Yes

“Sale and purchase...”

Nov 05,2018
Minithumbup
Ross
Jade
By: 'Kevin & Jeanette'
Nov 05,2018
0 people found
this helpful
Many thanks to Ross and the team at Richard James, particularly Chelsea, Jo, Jade, Callum and Alison. We have been extremely impressed with the help, support and reassurance we have received from all members of the team from start to finish with both the sale ...
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Comment on agent fees
Good value for the service we received
Was this helpful? Yes

“Empty promises - no sale achieved...”

Nov 03,2018
Minithumbdown
By: 'Alicia'
Nov 03,2018
0 people found
this helpful
Local estate agency First choice was Richard James as they are local. Had house on the market with this agency for four weeks and only two viewings. Problems: 1. Promises such as "we'll sell your property in two weeks".... 2. With an "open ...
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Comment on agent fees
Commented above. For people not familiar with current ongoing Agent's fees, they will charge you over the top because "we are the best"
Was this helpful? Yes
By: Ross Sutton
Nov 05, 2018
View all comments (1)
Alicia, It is a real shame that we were not able to meet your expectations with regard to the sale of your home. I am grateful for feedback, and can assure you we will learn from the experience. However, I think it is important to mention, that some of the points listed above, are not a true reflection of events, in my opinion. That being said, I would like to wish you all the best for the future. Ross (Richard James). ...

“From start to finish...”

Oct 22,2018
Minithumbup
By: 'New to Swindon'
Oct 22,2018
1 people found
this helpful
Barrie and Chelsea lead us through the whole process, with patience, understanding, always helpful and positive. Very professional. Thank you both....
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Comment on agent fees
Not applicable. We were buying
Was this helpful? Yes

“Quick, Simple and Hassle Free...”

Oct 10,2018
Minithumbup
Sarah
By: 'Jessica'
Oct 10,2018
1 people found
this helpful
We were new to renting and new to the area, Sarah made the process of securing our home quick, simple and hassle free....
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Was this helpful? Yes
By: Sue Gidney
Oct 10, 2018
View all comments (1)
Thanks Jessica. So pleased we were able to help you find your new home ...

“Friendly and Professional...”

Oct 10,2018
Minithumbup
Sarah
Sophie
By: 'Amanda'
Oct 10,2018
1 people found
this helpful
I would recommend Richard James Estate Agents for its professional and friendly service. Nothing is to much trouble and such promptness and efficient service makes the transition seem effortless. 5 stars in every category....
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Comment on agent fees
Good
Was this helpful? Yes

“Richard James "better than all the rest"...”

Sep 06,2018
Minithumbup
Alex
By: 'Nigel'
Sep 06,2018
1 people found
this helpful
We had two properties to sell and then to find and purchase another, so during all this we dealt with a few estate agents and Richard James were by far the best to deal with and the way they operate. Alex listened to what we ...
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Comment on agent fees
I always have my budget I am prepared to go to and Alex and I agreed a good fair fee. Plus Alex covered his fee by getting 5k over asking.
Was this helpful? Yes

“A pleasant transaction from start to finish...”

Aug 20,2018
Minithumbup
Barrie
Chelsea
By: 'P and B'
Aug 20,2018
1 people found
this helpful
A local estate agent with lots of local knowledge .once your house is up for sale. it dos not take long to sell A pleasant transaction from start to finish...
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Comment on agent fees
Very happy with the agents fees
Was this helpful? Yes
By: Richard James Estate Agents
Aug 20, 2018
View all comments (1)
Thank you for your review! I will pass this back to Barrie & Chelsea ...

“Fantastic...”

Aug 16,2018
Minithumbup
Sophia
By: 'Nicole Shorten'
Aug 16,2018
1 people found
this helpful
Sophia was absolutely brilliant at Richard James arranging all our viewings in such a small time scale, fixing and changing them so they suited us and we were happy. She was very patient and nothing was a problem. The whole experience was great, thank you ...
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Comment on agent fees
Good
Was this helpful? Yes

“Friendly and professional....”

Aug 13,2018
Minithumbup
Deborah
By: 'Maggie Platek'
Aug 13,2018
0 people found
this helpful
Deborah always has a smile to greet people making her very approachable but is professional and efficient in all matters....
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Comment on agent fees
Good
Was this helpful? Yes

“Very helpful...”

Aug 13,2018
Minithumbup
Deborah
By: 'Wayne'
Aug 13,2018
0 people found
this helpful
Excellent communication, and very helpful, will still deal with issues and communicate directly with the landload and get back to us quickely....
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Was this helpful? Yes

“Richard James is an exceptional company in all aspects of renting our house in dunsford close...”

Aug 08,2018
Minithumbup
Teigan
By: 'Kieron Beck'
Aug 08,2018
1 people found
this helpful
They took the hassle of finding our house, we would recommend them very highly as they are so friendly and so very helpful. It's like a dream come true to move to Swindon after 9 years of travelling, teigan Hall was very helpful in everything,...
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Comment on agent fees
Good
Was this helpful? Yes

“So friendly and such an easy process...”

Aug 08,2018
Minithumbup
Sophie
Sarah
By: 'Zoe'
Aug 08,2018
0 people found
this helpful
Would like to thank both Sophie and Sarah for such a good experience! We have been to see loads of properties with different agents and these were by far the friendliest we experienced! And when we decided that we wanted he property. The process was ...
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Was this helpful? Yes

“Letting...”

Aug 07,2018
Minithumbup
Caroline
By: 'Sophie'
Aug 07,2018
0 people found
this helpful
Caroline and her team found me my first tenant quickly and kept me frequently updated during this process. I am happy that my property is in safe hands....
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Was this helpful? Yes

“Fantastic Service...”

Aug 07,2018
Minithumbup
Sophia
Caroline
By: 'Tilly'
Aug 07,2018
0 people found
this helpful
Sophia has been amazing since day one, very happy that she will be looking after us! Looking forward to the next two years!...
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Comment on agent fees
Good
Was this helpful? Yes

“Lettings...”

Aug 07,2018
Minithumbup
Debbie
By: 'Sean Salmon'
Aug 07,2018
0 people found
this helpful
Debbie Reay took the hassle out of trying to find a tennant , she explained everything I needed to know in great detail and would highly recommend Richard James Lettings ....
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Was this helpful? Yes

“Great Experience...”

Aug 01,2018
Minithumbup
Sarah
Sophie
By: 'HannahN'
Aug 01,2018
0 people found
this helpful
Richard James made house hunting and putting in an offer really easy. Sarah was great at showing us around the property and allowing us a good amount of time to look and wasn't pushy at all. Sophie has been great at communicating with us....
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Comment on agent fees
Good
Was this helpful? Yes
By: Patricia Chambers
Aug 06, 2018
View all comments (1)
From Sarah showing us the property, to Sophie taking over the administration, we have been 100% impressed with the service given to us in our recent search for a new home. ...

“Prompt and polite...”

Aug 01,2018
Minithumbup
Sophia
By: 'Ben'
Aug 01,2018
0 people found
this helpful
Sophia has provided a very professional service and is always quick to respond to requests thus willing to progress lettings progress very swiftly....
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Comment on agent fees
Average
Was this helpful? Yes

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
80 4 106 5 33 1 8 3 5 3

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 15/12/2017 by Sue Gidney

East Swindon
150 Grange Drive, Swindon SN3 4LA
(1)
Highworth
36 High Street, Highworth SN6 7AQ
(2)
Lettings
Gemini House, Hargreaves Road, Groundwell Estate, Swindon SN25 5AJ
(150)
show all branches (7)
Old Town Swindon
101 Victoria Road, Swindon SN1 3BD
(45)
Royal Wootton Bassett
139 High Street, Swindon SN4 7AU
(13)
West Swindon
Lucena House, Shaw Village Centre, Swindon SN5 5PY
(22)
Wroughton
80 High Street, Wroughton SN4 9JZ
(14)


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