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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.9/5, 55 Reviews
95% Recommended
93% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
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Paul
By : 'Sharon Wright'
Services : Sales(As a Vendor)
Sold price : £109000
Would you recommend ? : Yes
Postcode : BB2
I honestly cannot thank Gemma enough throughout this whole process of selling my house she has been a calming influence a massive help and nothing was too much trouble. Gemma answered any questions I had and liaised with the buyer and myself throughout. If you are thinking of selling or buying a property definitely these are your company Thank you so much Sharon
Ainsworth Lord Estates - In-House Complaints Procedure:
1. Ainsworth Lord Estates is registered with The Property Ombudsman Redress Scheme (and became a member of this scheme many years before it was compulsory for agents).
We aim to provide the highest standard of service to all of our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Paul Ainsworth-Lord and\/or Deborah Ainsworth-Lord and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.
2. If you believe you have a complaint, please write to us in the first instance at the address below:
Deborah Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS
3. Your complaint will be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.
4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by Paul Ainsworth-Lord at the address given below:
Paul Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS
5. In the event that the final review as detailed above fails to satisfy your complaint, then you are at liberty to have the matter referred to The Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 5/21/2019, 3:01:58 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 100% | £55,000 | £555,000 |
| Lettings | 100% | 99% | £325 | £900 |
Ainsworth Lord Estates
23 New Chapel Street, Blackburn, Lancashire
BB2 4DT
01254 819289
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Thomas
By : 'Rajesh'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BB2
Thomas was very helpful and direct which allowed us to speed the process up. Very good... Read Full Review
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Paul
By : 'Munira'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £75000
Would you recommend ? : No
Postcode : BB2
Took deposit but are not willing to provide any update on multiple missed completion dates since 4/11/2022. When I request the return of my deposit, they offer a new completion date.... Read Full Review
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Verity
Thomas
By : 'Corey'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : BB2
I have felt helped out since we started the paper work they have been so helpful with everything to do with the home so thank you for your... Read Full Review
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Verity
Paul
By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : BB3
Very quick and helpful process, very polite! Managed to get a viewing same day and was able to solidify everything in under a week. Verity was kind, helpful and... Read Full Review
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Verity
By : 'Natalie'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : BB3
Verity and Ainsworth Lord team have been absolutely amazing. Made renting a house an absolute breeze. They were there whenever I had questions and showed so much patience. Thankyou! Natalie and... Read Full Review
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Paul
Bobby
By : 'Peter'
Services : Sales( As a Vendor )
Sold price : £85000
Would you recommend ? : Yes
Postcode : BB2
Couldn’t recommend enough! Anthony got me 10k more than the asking price after another local agent valued it 20k less than Anthony!!! Professional, very knowledgeable about the local area and straight to the point!!! Highly recommend!! Thank you so much Anthony and the Ainsworth-Lord team ... Read Full Review
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Paul
Bobby
By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £85000
Would you recommend ? : Yes
Postcode : BB2
Anthony was very helpful throughout the whole process and the sale went smoothly from start to finish, professional and friendly... Read Full Review
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Deborah
By : 'ADrake'
Services : Sales( As a Buyer )
Sold price : £245000
Would you recommend ? : Yes
Postcode : BB3
Had such a lovely experience, Ainsworth Lord have been great especially Gemma who has been dealing with our move. Can’t thank everyone enough for such a nice and calming... Read Full Review
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Paul
By : 'Sharon'
Services : Sales( As a Vendor )
Sold price : £109000
Would you recommend ? : Yes
Postcode : BB2
I honestly cannot thank Gemma enough throughout this whole process of selling my house she has been a calming influence a massive help and nothing was too much trouble. Gemma answered any questions I had and liaised with the buyer and myself throughout. If you are thinking of selling or buying a... Read Full Review
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Deborah
By : 'Yvonne'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BB3
From start to finish Ainsworth Lord Estates have been amazing. All the staff have been so helpful and nothing was ever too much trouble. Thank you again for everything. I will definitely recommend you to family &... Read Full Review
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Verity
By : 'Lauren'
Services : Surveying
Would you recommend ? : Yes
Postcode : M6
Such a delight to speak to! Helped me with any issues I had and sorted them quickly for me! 100%... Read Full Review
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Deborah
By : 'Lindsey'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BB5
Outstanding service - we have sold and purchased our new home through Ainsworth Lord. The whole process has been made so much easier by Gemma who is friendly and extremely professional and nothing is too much trouble she definitely goes above and beyond. I would recommend them to... Read Full Review
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Paul
By : 'Tim'
Services : Sales( As a Buyer )
Sold price : £55000
Would you recommend ? : Yes
Postcode : BB1
Gemma was a superb ambassador for Ainsworth Lord, from the first phone call when we discussed what property needs I had right through the process of finding the right property through to the conclusion of the deal. It is no exaggeration to say that as long as the property was sensibly priced (which ... Read Full Review
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Harold
By : 'Graham'
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : BB3
Arrived on time Very polite Very keen Very professional how he took the photos Very pleased with the photos that he took The photos do sell the house Good sales team Very polite over the... Read Full Review
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Paul
Verity
By : 'Marc'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BB2
Great service from Angie and team. Do what they say when they say. I would thoroughly recommend ALE to any of my investor... Read Full Review
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Christine
By : 'Mr'
Services : Sales( As a Buyer )
Sold price : £248000
Would you recommend ? : Yes
Postcode : BB2
Christine was lovely showing us around and we had a bid in and accepted within 2 hours due to Christine's positive perserverence and commitment to selling the... Read Full Review
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Verity
By : 'Dena'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : BB3
Great experience with Ainsworth Lord Estates. Everything was really quick and easy. The staff was very helpful and polite, especially... Read Full Review
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Paul
Verity
By : 'Johny'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BB2
Just rent a house via Paul in Blackburn - great guy. Kept me informed and gave many advice. Whole process was quick. I highly recommend his... Read Full Review
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Paul
By : 'Anthony'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BB2
I am happy to rent from Ainsworth Lord Estates in Mill Hill. They are smart, helpfull. Thanks to Paul contracting process is smooth, document compliance and other procedures are so simple. I would highly recommend using Ainsworth Lord... Read Full Review
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Verity
Angela
By : 'Jodie'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : BB3
Absolutely great services through ainsworthlord, managed to get the process completely very quickly which was ideal for me and my son to move in to our new home. Great team always happy to... Read Full Review
