100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
75% lettings fee satisfaction
Aug 13,2018
Aug 13,2018
2
people found
this helpful
this helpful
We let two properties with Ullyotts and then listed one of them for sale with them.
The fee structure was very competitive, and they found tenants for both properties quite quickly. The ladies we dealt with were warm, friendly and professional - they did what they said they would do in a timely fashion.
One property went really well, the other was more problematic, though the only real issue we had whilst tenants were in was that the tenant kept paying late and because he wasn't on DD Ulyotts were unable to help - it's an important matter and constantly chasing for money isn't what we'd have wanted so my advice to anyone would be insist on tenants going on DD if at all possible.
There were problems after the tenant moved, mainly because bills were left unpaid...and I suppose the letting agent should withold the bond in this instance so that wasn't ideal either.
That property was then listed for sale with Ullyotts - and from here on it did not go well. We live abroad and asked for them to value and obviously check the property was in a decent state of cleanliness (I was very specific as we obviously could not do this in person). We were told it was fine and ok to put on the market/show interested parties around.
The house went on the market (though the photos did not go up very quickly and when they did there were some missing which we had to chase Ulyotts about). The first viewers looked around the house and the feedback was it was not in a fit state to show people around. The only thing I was told at the time was maybe we should drop the price a little (only 3 weeks after we'd agreed jointly on the price it would be listed at and been assured the market for this type of property/area was bouyant).
Turns out there was still food in the fridge, dirty dishes in the dishwasher and tissue paper left where their hide been a leak in the seal of the conservatory roof (we only found this out because we asked friends to go check the house out).
I rang and left a VM about this saying I was not happy - I didn't get a call back. In fact, I didn't get any calls/emails from Ulyotts for 3 months after that...not one. So proactive they most certainly have not been.
It seems sales is blaming rentals for the state of the house /lack of comms about it but I had been quite clear on the need to understand it in detail.
I have asked them to waive the delisting fee in the contract as we wish to take it off the market but that has been refused -given the fact they've not been in touch about the property for so long I find that amazing.
I accept that perhaps it is partly our responsibility too but I would not use Ullyotts again because of the experience.
The fee structure was very competitive, and they found tenants for both properties quite quickly. The ladies we dealt with were warm, friendly and professional - they did what they said they would do in a timely fashion.
One property went really well, the other was more problematic, though the only real issue we had whilst tenants were in was that the tenant kept paying late and because he wasn't on DD Ulyotts were unable to help - it's an important matter and constantly chasing for money isn't what we'd have wanted so my advice to anyone would be insist on tenants going on DD if at all possible.
There were problems after the tenant moved, mainly because bills were left unpaid...and I suppose the letting agent should withold the bond in this instance so that wasn't ideal either.
That property was then listed for sale with Ullyotts - and from here on it did not go well. We live abroad and asked for them to value and obviously check the property was in a decent state of cleanliness (I was very specific as we obviously could not do this in person). We were told it was fine and ok to put on the market/show interested parties around.
The house went on the market (though the photos did not go up very quickly and when they did there were some missing which we had to chase Ulyotts about). The first viewers looked around the house and the feedback was it was not in a fit state to show people around. The only thing I was told at the time was maybe we should drop the price a little (only 3 weeks after we'd agreed jointly on the price it would be listed at and been assured the market for this type of property/area was bouyant).
Turns out there was still food in the fridge, dirty dishes in the dishwasher and tissue paper left where their hide been a leak in the seal of the conservatory roof (we only found this out because we asked friends to go check the house out).
I rang and left a VM about this saying I was not happy - I didn't get a call back. In fact, I didn't get any calls/emails from Ulyotts for 3 months after that...not one. So proactive they most certainly have not been.
It seems sales is blaming rentals for the state of the house /lack of comms about it but I had been quite clear on the need to understand it in detail.
I have asked them to waive the delisting fee in the contract as we wish to take it off the market but that has been refused -given the fact they've not been in touch about the property for so long I find that amazing.
I accept that perhaps it is partly our responsibility too but I would not use Ullyotts again because of the experience.
Comment on agent fees
Good value compared to others
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reviewed by 'Hayley monks'
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Opening Hours
Address
Ullyott & Butler Estate Agents
64 Middle Street South
Driffield
East Riding of Yorkshie
YO25 6QG
01377 253456
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £175,000 | £175,000 |
| Lettings | 50% | 75% | £340 | £540 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 3 | 0 | 0 | 0 | 0 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 12,2023
Feb 12,2023
0
people found
this helpful
this helpful
A big thankyou to all the team who were involved in the sale of my mother's house in Nafferton. Everything happened quickly and efficiently and it very much helped my sisters and I to cope with all we had to do. Very impressed....
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Feb 02,2023
Feb 02,2023
3
people found
this helpful
this helpful
The driffield branch staff are so rude to prospective tenants, they treat them like lower class citizens. Which is funny because as a tenant I can guarantee I earn a lot more money than these clowns....
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Jul 24,2022
Jul 24,2022
2
people found
this helpful
this helpful
Would not recommend to anyone. When it comes to your bond they seem to think that it is their right to claim the full amount from you 'as a starting point for negotiations' regardless of condition property is left in. You WILL need to fight ...
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Sep 22,2020
Sep 22,2020
5
people found
this helpful
this helpful
Renters beware, these people treat you with utter contempt, tell lies and be as obstructive as possible. We are renting before we commit to buy but the treatment we had from them just trying to get a veiwing on a rental property was disgusting. We ...
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Jul 07,2020
Jul 07,2020
8
people found
this helpful
this helpful
Absolutely shocking to deal with.
No customer service at all they forget there own lies..
You never get a straight answer out of them
I see this as very unprofessional .
Wouldn't recommend at all....
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Aug 13,2018
Aug 13,2018
2
people found
this helpful
this helpful
We let two properties with Ullyotts and then listed one of them for sale with them.
The fee structure was very competitive, and they found tenants for both properties quite quickly. The ladies we dealt with were warm, friendly and professional - they did what ...
read full review
read full review
Comment on agent fees
Good value compared to others
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Dec 13,2017
Dec 13,2017
0
people found
this helpful
this helpful
Knowledge and expertise absolutely undoubted. Far better than one of the other main agents in Driffield who basically were at pains to discredit Ulyotts....
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Comment on agent fees
Good and fair
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Aug 30,2017
Aug 30,2017
1
people found
this helpful
this helpful
Just sold our house through Ullyotts Driffield branch, excellent service from start to finish. The team kept you informed at all times and helped whenever they could. Martin and the girls are friendly and professional at all times. 5* service. Would highly recommend....
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Jul 10,2015
Jul 10,2015
11
people found
this helpful
this helpful
Poor Agent.
Treat tenants badly. In our case we were model tenants, keeping property in good order, always paying rent on time, made no difference.
As soon as we gave notice to vacate, hounded us about viewings for new tenants on an almost daily basis. ...
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What agent could do to change your mind?
The agent could have simply been a little more reasonable in communicating and listening to tenants, rather than bluntly laying down rules and threats - they alienate good tenants like oursevles.Attached Filesnbsp;
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Dec 24, 2019
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I can confirm the poor rating by Goodtenant101 as Butler of Ullyots is the slum landlords friend.
Ullyots don't give a damn about the accuracy of the property description and brush aside all complainst with slimy excuse 'we are just the agents!'
I too had ot view a rpoperty while other tenants were still in and obviously this prevents a thorough inspection. Then when I pointed out the defects Ullyots just used the shabby 'agent' excuse. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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