I have bought and sold quite a few properties over the years, I think this agent is the most appalling I have ever had the misfortune to deal with, and worse, they are in the market for older people who are frail and cannot understand all the details. They are greedy, incompetent and totally uninformed. You will regret the day you ever employed them.... read full review
Do not use this company, i had an estate agent at first and then on the advice of the house manager contacted them as well so had both agents, my prospective buyer after initially contacting retirement homesearch was then unable to contact them so negotiated a sale through the estate agent, retirement homesearch then claimed it was their sale, the agent who had previously been very pleasant and friendly now became hostile and slightly aggressive, i was told that i would be liable for two lots of... read full review
I put my mothers flat up for sale with retirement homesearch and was amased that they do not supply internal photos of any flats they market. They are the worst Estate Agency I have ever used for selling, The correspondence to you as a customer is terrible, they give you a once a month letter showing any details about the property that have been sent out, and any viewings there have been, there is no follow up to potential buyers. I am removing my flat from Retirement Homesearch.... read full review
I wanted to view two properties. On the day I rang up about the first one, I was told the person I needed to speak to wasn\'t there. I was given the phone number of the house manager. I rang twice and got an answer machine. I left a message but nobody got back to me.
For the second property, I rang but the phone was engaged. I sent an email with my phone number but did not receive a reply.
I feel this agent makes it too difficult to view their properties.... read full review
What agent could do to change your mind?
Responded quicklyi and positively to my request to view the properties.