Regent Property
2.9/5, 23 reviews
57% recommended
0% sales valuation accuracy
92% sales fee satisfaction
89% lettings valuation accuracy
69% lettings fee satisfaction



Property Features

Regent Property is an estate management company operating across London and the Home Counties. We provide clients with comprehensive property solutions in the four key areas of investment, sales and lettings, property management and refurbishment. Regent prioritise customer service and communication, providing a reassuring and efficient service for clients whether ... show more Regent Property is an estate management company operating across London and the Home Counties. We provide clients with comprehensive property solutions in the four key areas of investment, sales and lettings, property management and refurbishment.

Regent prioritise customer service and communication, providing a reassuring and efficient service for clients whether they be a tenant, landlord, vendor or purchaser. Our in-depth knowledge and experience of the Central London market ensures we are well equipped to assist clients in achieving their property goals, and our tailored approach provides a consistently professional and personal experience.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 0% 92% £0 £0
Lettings 89% 69% £1,050 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 1 3 5 0 0 0 0 1 4
Areas covered
  • London
  • Greater London
Address

Sixth Floor, Tower Building, 11 York Road
Southwark,London
Greater London
SE1 7NX
0208 743 9101

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Abusive, discriminatory and lack humanity. I ......”

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Aug 09,2023
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Mersadies
By: 'Victim of Regent'
Aug 09,2023
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Abusive, discriminatory and lack humanity. I had the serious misfortune of dealing with this company and it has a toxic and corrupt workplace. The following people all fall in line to cover up for each other and act above all laws and morality: Leroy Bailey (...
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“Horror to work with....”

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Jul 05,2023
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By: 'Can'
Jul 05,2023
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Horror to work with. I have been informed 2 days before my move in date that my tenancy agreement has been cancelled due to the current tenant refusing to leave. Regent Property team has forgotten to inform me due to a miscommunication internally even though I ...
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“Incredibly unhelpful. Did not understand what......”

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Mar 15,2023
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anastasia
By: 'stephen DABBY'
Mar 15,2023
0 people found
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Incredibly unhelpful. Did not understand what I was asking for which was completely reasonable. Refused to provide directors' details for unexplained reasons. Refused to answer emails. Shocking service....
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“Terrible agency...”

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Jul 11,2022
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Charlie
By: 'lukes'
Jul 11,2022
0 people found
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I dealt with many letting agencies during my property search and this agency was by far the worst. The agent I dealt with was Charlie Anyiam. He booked us in for two property viewings, one in Mile End and the other was in Deptford. For ...
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“Thieves. Dishonest criminals trying to steal ......”

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Jan 25,2021
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By: 'Angela'
Jan 25,2021
0 people found
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*Dishonest **trying to steal money from tenants. They should (and will) go out of business ASAP. They try to charge 50gbp for a bulb, they never fix items on time, and they ignore tenants' calls. Unprofessional and disgraceful....
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“Avoid at all cost...”

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Dec 01,2020
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By: 'Jeicy'
Dec 01,2020
0 people found
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As I write this review I’m crying my eyes out. I rented a place from Regent in July2020 signed a 2yr contract- everything was smooth. In August2020 I lost my twin brother I flew back home for the funeral came back in September2020. I ...
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Was this helpful? Yes
By: James
Dec 07, 2020
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They should be protecting your deposit using a Deposit Protection Scheme (If not, its illegal). Find out which scheme they are using and contact them directly asking for the deposit back. You'll either get it back, or it will be registered as a dispute and 9 time out of 10, the agency will give you the deposit as its not worth their time to peruse. ...

“HORRIBLE...”

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Sep 24,2020
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By: 'Meixi'
Sep 24,2020
0 people found
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HORRIBLE They never replied my email since my tenant moved out, they won't tell me anything until I call them. I called a few times but everytime they asked me to send emails and never replied. Tired of this, just don't use this company if ...
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“Be careful, they will agree to leave furnitur......”

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Jul 27,2020
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Alistar
By: 'Am'
Jul 27,2020
0 people found
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Be careful, they will agree to leave furniture in your apartment but then leave expensive furniture by their sister company "Red Door" that you never agreed to and then refuse to remove it....
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“unprofessionals...”

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Jan 24,2020
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By: 'Pi'
Jan 24,2020
0 people found
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Someone called James showed us a property which was apparently under offer, however he reassured us that the vendor was not going to accept that offer because chain involved on the buyer side. on that basis we decided to view this property and having liked ...
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“Terrible company. Dealt with someone called A......”

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Jul 24,2019
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By: 'Shaden'
Jul 24,2019
0 people found
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Terrible company. Dealt with someone called Agata who lies about getting things fixed. Terrible service. Agata keeps empty promises and I have to chase. If she is a head of the department then the company is in trouble...
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“RUDE ESTATE AGENT!...”

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Aug 08,2018
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Alan
By: 'JAVAIRIA'
Aug 08,2018
1 people found
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Went through this estate agent to enquire about a flat in the Kingston area, apparently they work alongside another agent called Lucie white and company. Enquired about a property all went well with the viewing put an offer in and according to the agent 'it ...
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Comment on agent fees
N/A
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“Lettings Manager...”

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Mar 21,2018
Minithumbup
By: 'Les'
Mar 21,2018
0 people found
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It has been great dealing with Ahmed. He has been extremely helpful answering my real estate questions and solving my rental issues....
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“Exceptionally friendly and helpful agent...”

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Mar 21,2018
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Jon
By: 'Wong'
Mar 21,2018
0 people found
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Regent Property staff started to follow up with me before the completion of the property. As I am a foreigner buying a property on the U.K. I was reminded to fill in a NRL form. I received a call from them and we go ...
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Comment on agent fees
I think it’s standard procedure. So that’s nothing to comment on this.
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“5 Stars...”

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Mar 19,2018
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Kashif
By: 'F.'
Mar 19,2018
1 people found
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Solid 5 stars for Kashif, he went above and beyond to help us find a property. Met us and dropped us off to show us properties within our price range. Professional, courteous and polite Best, Mr Davies...
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Comment on agent fees
Good
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“Excellent Service...”

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Mar 19,2018
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Jon
By: 'Carol'
Mar 19,2018
1 people found
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My experience with Regent Lettings has been very good. I have worked with this company in letting my London property(ies) for a number of years since 2012. I have found them to be competent, responsive and experienced in finding good tenants, servicing the tenants needs ...
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Comment on agent fees
The fees are possibly below the market and are acceptable, especially as they charge fees monthly, rather than all up front on annual basis.
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“MR...”

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Mar 16,2018
Minithumbup
By: 'Mr'
Mar 16,2018
1 people found
this helpful
Ahmed, has been very professional and active in securing tenants for two of my properties recently. He has acheived full asking price for both properties which I am very happy about. Regards Murat...
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Comment on agent fees
good
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By: Ben Temple
Mar 16, 2018
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Thank you Murat. We look forward to letting more of your properties. ...

“A highly professional and efficient company From the start Ahmed ......”

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Mar 14,2018
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By: 'Niall'
Mar 14,2018
0 people found
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A highly professional and efficient company From the start Ahmed Butt and his colleagues were pro active and very helpful I manage the property from abroad so having this team in place for all my queries is a huge help Five stars out of five. ...
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Comment on agent fees
Very reasonable
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“I am a landlord from China and purchased London property ......”

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Mar 14,2018
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Ben
By: 'TAN'
Mar 14,2018
0 people found
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I am a landlord from China and purchased London property and have engaged Regent Property services over several years. As i am not in London,Regent Property has been taking care of my property in terms of letting, customs service, property management etc. - i ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ben Temple
Mar 16, 2018
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Thank you Tan Ru. We really appreciate your review and we look forward to seeing you again on your next trip to London or on our next trip to China. ...

“Ahmed's proactive approach and good communication, allowed for a smooth ......”

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Mar 10,2018
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By: 'Jesse'
Mar 10,2018
0 people found
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Ahmed's proactive approach and good communication, allowed for a smooth transaction, he is a very good agent and i looked forward...
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“I have been using Regent now for around 5 years and ......”

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Mar 02,2018
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By: 'Jeremy'
Mar 02,2018
0 people found
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I have been using Regent now for around 5 years and have found them to be pro-active and well disciplined with all the issues facing me across three properties I have them managing for me. They also provide an admin system that is very useful for ...
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Comment on agent fees
Overall very reasonable.
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“Generally very pleased with the service provided. Proactive in communication ......”

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Feb 22,2018
Minithumbup
By: 'HK'
Feb 22,2018
0 people found
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Generally very pleased with the service provided. Proactive in communication which is much appreciated. In other words as landlord we don't need to chase for information. Grateful to Ahmed Butt who has overseen our account for a few years now....
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Comment on agent fees
Appropriate
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“My dealings with Regent Lettings have been very efficient. I ......”

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Feb 21,2018
Minithumbup
By: 'Dallas'
Feb 21,2018
0 people found
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My dealings with Regent Lettings have been very efficient. I would say they are somewhat expensive, but it terms of IT support giving detailed accounts and the ability to sign documents on-line they are impressive. All the staff I have dealt with there have been ...
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Comment on agent fees
As above I would say they are quite expensive compared to other agents I have used in London.
Was this helpful? Yes
By: Ben Temple
Feb 21, 2018
View all comments (1)
Thank you for the review Dallas and we note your comments about efficiency and IT. We also note your comment about us being expensive and we do carry out regular reviews to check we are competitive with our fees, although we don't aim to be the cheapest on the market because we invest in our staff, our training and the advice given. Ahmed is delighted you have recognised him so thank you again. ...

“Mr Ahmed Butt has been looking after our flats in ......”

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Feb 07,2018
Minithumbup
By: 'Hernaman'
Feb 07,2018
0 people found
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Mr Ahmed Butt has been looking after our flats in London for some years now. He has been most conscientious in all he has done for us and is always very helpful in resolving any problems which have arisen. We are very grateful for all ...
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Comment on agent fees
Reasonable
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By: Ayman
Mar 18, 2018
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Generally very good service, quick response , very active to keep you updated with market thank u Ahmed ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

At Regent, we strive to deliver a consistently excellent service. If something is not to your satisfaction please let us know using our complaints procedure below.

http://regent-property.com/about-regent-property/
Last updated at 9:35 AM 04/01/2018 by Georgia

Awards won by Regent Property

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