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    David Radcliffe
  • Richard Rust
    Richard Rust
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    Craig Kay
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Dec 01,2016
Minithumbup
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Dec 01,2016
Featured Review
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We found all the staff at Radcliffe & Rust to be extremely polite and helpful at all times. They seem to genuinely believe in good customer service and do deliver this very effectively. They swiftly found a good buyer for our property and we were pleased with the way the transaction was handled. Cannot complain about any aspect of their service and it was a pleasure to deal with them....
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Oct 05,2016
Minithumbup
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Oct 05,2016
Featured Review
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Richard and his team were extremely helpful to my partner and myself when looking for our first rented home. We were able to view the property within two working days of our request and were given a detailed look into the property - from previous experience a lot of other estate agents want you in and out of viewings as quickly as possibly so this was refreshing. The payment of fees, putting down our deposit and finalizing the tenancy agreement were easy and stress free. I would thoroughly recom...
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Comment on agent fees
Reasonable
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Oct 05,2016
Minithumbup
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Oct 05,2016
Featured Review
1 people found
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My partner and I were really happy with the service Radcliffe and Rust provided. They were extremely friendly and kept us informed during the process of renting our property. We would highly recommend using Radcliffe and Rust when looking for properties as they are reliable, efficient and approachable....
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Comment on agent fees
Fair
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Sep 04,2016
Minithumbup
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Sep 04,2016
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Very good services received from David and Craig during selling my house. They are always very responsive and understand customer's needs and the market very well. I was impressed with their professionalism and energy throughout the process. I would recommend them to friends....
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Comment on agent fees
Competitive
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Apr 26,2016
Minithumbup
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Apr 26,2016
Featured Review
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Radcliffe and Rust made moving into our new home stress free with their professional and friendly conduct. They kept us informed throughout the process and their customer service skills and telephone manner were exceptional....
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Fantastic
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Apr 22,2016
Minithumbup
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Apr 22,2016
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David really picked up on the key benefits of my property and prepared an expected valuation in advance for discussion. He was professional throughout and easy to communicate with openly. Compared with the other agent I spoke to he had much more of an interest and ambition in getting the best price. Although they do the photographs themselves with significant in-house experience rather than engaging a professional I feel that they were of excellent quality and easily on a comparable level....
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Fees were comparable with others but this agent was more open to reasonable discussion and negotiation that others I spoke.
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Apr 15,2016
Minithumbup
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Apr 15,2016
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All three members of staff at Radcliffe & Rust ( including you Craig) were professional, courteous, & helpful during our move from Surrey to Burwell. Richard in particular was a conduit in our dealings with the builder of our newly purchased property. Always a difficult task when moving from one area to another! & not being locally based, but Richard was a great help. Would highly recommend this company should you be considering buying/selling a property in this area. Many thanks to...
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Apr 14,2016
Minithumbup
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Apr 14,2016
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Richard provided us with support in a house valuation for a remortgage, and consequently he marketed our property for rental. We cant say much more than; the property was only on the market for 8 hours before we had a perspective tenant. R+R performed al the necessary background checks to take the hassle out of the tenant search, provided an inventory and EPC rating. Happy to say; that 4 months on, the tenant and owner are both pleased with the service provided by Radcliffe & Rust...
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Apr 12,2016
Minithumbup
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Apr 12,2016
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Richard was instrumental in helping us with our first house purchase. As first time buyers, my wife and I were a little bit confused about the different steps of buying a house and he took the time to answer our questions giving us very helpful suggestions about the entire process.He organised multiple house views to make sure we were happy with the choice we were making and represented an important point of contact for us throughout the entire process. He gave us recommendations about other par...
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Comment on agent fees
no fees
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Dec 01,2015
Minithumbup
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Dec 01,2015
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Craig and Richard were extremely helpful and full of patience throughout the purchase process. I feared that I as going to lose the property as the vendor threatened to pull out but Craig and Richard handled this skilfully, calming the situation on several occasions, saving the sale from falling through and always bringing humour. They didn't seem to get fed up with my rather regular visits to the office and in fact were always welcoming and chatty. I very much appreciated the fact that they st...
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Nov 25,2015
Minithumbup
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Nov 25,2015
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We were very pleased with our first house purchase through Radcliffe and Rust. We spoke with David, Craig and Richard throughout the purchase, all of whom were always polite, friendly and helpful. We had the most involvement with Craig, who oversaw our purchase and we feel he went above and beyond his job role to help the sale go through, and for that we are extremely grateful. We will be recommending them!...
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Jun 01,2015
Minithumbup
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Jun 01,2015
1 people found
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I would highly recommend them if you are a landlord. I was very pleased with their friendly and helpful attitude which I thought my prospective tenants would also appreciate. They are very professional and responsive. They did a great job of marketing my property and found a couple of tenant within just a day of the property going on the market. They were good at informing me of the status of the prospective tenants with helpful recommendations. Their fees were quite reasonable as well. O...
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May 14,2015
Minithumbup
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May 14,2015
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I put my property on the market under already extremely stressful personal circumstances, and I couldn't have been more supported by the team at Radcliffe & Rust, every step of the way. From initial valuation through to completion, I can honestly say I was treated with care and sensitivity making a difficult situation far more bearable. Richard is a highly dynamic, positive and motivated professional who put me at ease from our very first meeting. He is results driven, whilst maintaining ...
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Apr 21,2015
Minithumbup
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Apr 21,2015
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Having dealt with a number of estate agents in the past, we can firmly say that the service provided by the guys of Radcliffe&Rust has been in our opinion, the most impeccable service ever received. We were both positively surprised and impressed by their extreme honesty, enthusiasm and professionalism from the start. Even though there were complications along the way, Richard passion and expertise and Craig politeness and dedication guided us through the whole process with aplomb, m...
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Mar 30,2015
Minithumbup
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Mar 30,2015
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This is the second property that Radcliffe & Rust have acted to find tenants. In the first property we were let down by a prospective tenant deciding to purchase instead of rent and dropped out 36 hours before occupancy and deposit. R & R found excellent quality replacement tenants within a matter of days, similarly, for this property, they found suitable tenants in a reasonable period. Richard, David and Craig are extremely attentive, thorough and professional throughout the lettings ...
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Mar 16,2015
Minithumbup
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Mar 16,2015
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David and Craig where an oasis of calm and reassurance in a frustratingly long and stressful selling process. I'm convinced that their pro-active approach, professional communications and perseverance made the difference between the chain holding together or collapsing. I would have no hesitation in recommending them to friends and family....
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Mar 11,2015
Minithumbup
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Mar 11,2015
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I cannot recommend this company highly enough. They were fantastic during what was, through no fault of their own, a long and extremely stressful transaction. They were constantly professional, calm, and reassuring at a time when they must have been under great pressure from myself, the buyer - and the seller. David Radcliffe also provided me with all the necessary details and information which I needed to progress the sale of my own house, a service which my own estate agents, Cheffins, negl...
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Jan 08,2015
Minithumbup
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Jan 08,2015
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From instruction to completion the level of customer service I received was excellent, something they pride themselves on and rightly so. Whether dealing with Richard, David or Craig I always felt like they were truly acting with my best interest in mind making the process of selling my home less stressful. I couldn't recommend Radcliffe & Rust to anyone wanting to sell or buy more!...
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Dec 21,2014
Minithumbup
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Dec 21,2014
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Overall I would recommend the very personal service we received from all Richard, David and Craig. They were the cheapest of the 5 agents we interviewed, recommended the highest sale price (and achieved more than any of the other agents that we interviewed) and stuck with us when the sale fell through and indeed helped find another buyer fast enough that we kept the chain together. They were always available and surprisingly pro-active. It certainly felt like they were working for us rather tha...
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Nov 05,2014
Minithumbup
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Nov 05,2014
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We would definitely recommend using Radcliffe and Rust. The valuation by Richard Rust was professional, friendly, open and honest. Craig Kay took over from that point, and quickly arranged several viewings with a good outcome. Craig kept us informed all along the way, and provided clear and impartial information throughout the process....
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Sep 24,2014
Minithumbup
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Sep 24,2014
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Agent was supportive throughout the purchasing process and kept chasing solicitors and mortgage lender on my behalf. Was also extremely courteous and easy to deal with....
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Sep 05,2014
Minithumbup
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Sep 05,2014
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An excellent estate agents, and one I'm happy to have done business with. David was a pleasure to deal with, very quick to arrange several viewings for me on short notice and helped me get settled in to my new property very well....
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Aug 28,2014
Minithumbup
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Aug 28,2014
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We were very impressed with the friendliness, professionalism and efficiency of the team at Radcliffe and Rust. Our house sale was dealt with mainly by Richard Rust and Craig Kay, both of whom were extremely helpful whenever we had any concerns or queries. We had our house valued by a number of agents in the Cambridge area but used Radcliffe and Rust as they weren't pushy like some of the other agents. The sale was handled brilliantly and our property was sold within a week. We would definitely...
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Aug 28,2014
Minithumbup
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Aug 28,2014
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We bought and sold our properties using Radcliffe and Rust and couldn't recommend them more to prospective clients and felt they gave a very personal and professional experience. From start to finish Richard was always on the end of the phone when we needed something and kept us up to date throughout the process regularly by e-mail, phone and in person. They also managed to get us the best possible deal when buying and selling which helped us financially. The after sales experience has been e...
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Aug 18,2014
Minithumbup
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Aug 18,2014
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The good impression started from when Richard came to do a valuation. He was polite and asked us to show him round. The asking price was higher than some of the other estimates, although this wasn't the reason for choosing them. Richard and Craig worked hard with showing people round and managed to exceed the asking price in just over a week. When the sale fell through they managed to sell the house again for the same amount and within a matter of days. They were also very helpful and responsiv...
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Comment on agent fees
The fees were clearly explained and seemed fair. There was also a guarantee that there would be no fee if the house wasn\'t sold.
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Aug 13,2014
Minithumbup
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Aug 13,2014
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Thanks to all a Radcliffe and Rust for making the transfer to Cambridge as stress free as possible. From the viewing to securing the property, the folks in the office were professional, courteous and expedient on all fronts. I'll definitely approach them again should we ever decide to move on....
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Jul 24,2014
Minithumbup
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Jul 24,2014
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After several terrible experiences with other lettings agents in Cambridge, it was such a relief to come across Radcliffe and Rust. We saw a property come up on Rightmove on a Friday evening and rang speculatively for a viewing, expecting to be told we'd have to wait until Monday. Instead, we viewed and agreed the rental first thing the next morning! The whole team were fantastic from start to finish- friendly, efficient and always willing to help. They were incredibly flexible re timings an...
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Jul 20,2014
Minithumbup
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Jul 20,2014
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My house purchase was plagued by delays and mistakes from the start. It was extremely stressful dealing with the mortgage lender, solicitors and even the surveyors. The only saving grace was the estate agents - Radcliffe and Rust. Craig was the main person I dealt with, and he was patient, proactive and extremely accommodating right from the start. They answered our many queries patiently, replied to our barrage of emails and phone calls promptly and helped us speed up the process with their per...
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Jul 09,2014
Minithumbup
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Jul 09,2014
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I have just finished renting a delightful first-floor maisonette for the past 13 months with Radcliffe and Rust. They were a pleasure to deal with throughout. They were extremely flexible with my moving in and moving out times, which helped remove the stress of moving around exam term. Another reason I enjoyed renting from them was the level of trust built in the relationship. I felt that Radcliffe and Rust trusted us to be good tenants and dealt with our requests with good will. On my side, ...
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Jun 24,2014
Minithumbup
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Jun 24,2014
0 people found
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David and Richard impressed us with their professionalism and enthusiasm from the start. They were proactive whilst the house was on the market and when one buyer dropped out at a point which risked our losing the property we wanted to buy Richard made a helpful suggestion which worked for us....
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May 23,2014
Minithumbup
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May 23,2014
0 people found
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Already when David answered the phone regarding my request to view a property I had found on RightMove did I know I was dealing with professionals. The conversation was flowing, he seemed interested in doing business, he was very friendly and he didn't have to answer my questions because he was providing me with information before I felt I needed to ask. I had a very good feeling about viewing the property before I even got there. Upon arriving at the property I had the pleasure of meeting Ri...
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May 14,2014
Minithumbup
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May 14,2014
0 people found
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Found Radcliffe & Rust to be hard-working and relentlessly energetic. Communication was also first-rate as was their all-round service....
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Apr 13,2014
Minithumbup
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Apr 13,2014
0 people found
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Fantastic service from Radcliffe and Rust, we would definitely use them again. It was our first time buying a property and David was always prompt with replies to our questions, no matter how silly they seemed to be. The company feels like they have your best interests at heart which is what you want, especially when parting with years worth of savings! Thanks again for your lovely service....
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Apr 08,2014
Minithumbup
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Apr 08,2014
0 people found
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I have recently purchased a flat with Richard from Radcliffe & Rust. Having dealt with a number of estate agents before I didn\'t expect much in the way of customer service. I needn\'t have been worried though as Richard kept me well informed throughout the process, responded quickly to any queries I or the solicitor had and followed up promptly with queries I had of the seller. Right from the outset Richard was honest about the property and I never felt pressured or misled throughout th...
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Apr 04,2014
Minithumbup
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Apr 04,2014
0 people found
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Excellent service and care. We were house hunting in Cambridge for months and found it a truly negative, stressful and unpleasant experience. It took ages to work out what seems to be the hidden rules of house buying in Cambridge. So when we found the perfect house we were pleasantly surprised to also have found an efficient, thorough and personable estate agent, in Craig, who supported us sympathetically through the whole process. The end result was a straight forward purchase. We would not hes...
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Areas covered
  • CB1
  • Cambridge
  • CB2
  • Cambridgeshire
  • CB3
  • CB4
  • CB5
  • CB21
  • CB22
  • CB23
  • CB24
  • CB25

NAEA DPS The Guild


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Last updated at 9:57 AM 07/03/2016 by allAgents

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Last updated at 9:57 AM 07/03/2016 by allAgents
David Radcliffe - no image available David Radcliffe
Director
53 reviews

About David No description set View full profile
Richard Rust Richard Rust
Director
65 reviews

About Richard My main aim is for the people of Cambridge to instruct us to help them buy, sell, rent or let their home and leave with a justly positive view of Estate Agents.Property and helping people find th View full profile
Craig Kay - no image available Craig Kay
Negotiator
18 reviews

About Craig No description set View full profile


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