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Radcliffe & Rust

351-353 Newmarket Road
Cambridge
Cambridgeshire
CB5 8JG
01223 307898

“ Friendly and efficient service... ”

Jul 09,2018
Minithumbup
Richard
David
By: 'Will'
Jul 09,2018
0 people found
this helpful
Richard and David and all of their team have been the perfect letting agents since the start. They mix a friendly, helpful and honest approach with a quick and efficient service whenever we have an issue with our property. They even find time in their ...
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“ Excellent!... ”

Apr 13,2018
Minithumbup
David
Richard
By: 'Anna'
Apr 13,2018
0 people found
this helpful
David, Richard & Craig are real professionals. They all friendly and they try to solve things asap. I used to rent a property from them, it was old Victorian house so things were broken very often, they quickly solved all the problem I had. I ...
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Comment on agent fees
very good
Was this helpful? Yes

“ Great service... ”

Apr 06,2018
Minithumbup
Craig
By: 'Michael Wood'
Apr 06,2018
0 people found
this helpful
Recently moved out of a property rented through Rad and rust and I will say that the experience from the moving in to the moving out has been one of the best experiences I have had renting in Cambridge. Craig from beginning to end has ...
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Was this helpful? Yes
Dec 15,2017
Minithumbup
Craig
By: 'S O'Reilly-Nelson'
Dec 15,2017
0 people found
this helpful
Craig dealt with our house purchase a few months ago, and we were really impressed with the service we received. He was happy to arrange multiple viewings for us, was clear and prompt in his communication with us, and dealt with our offer and purchase ...
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Was this helpful? Yes
Nov 01,2017
Minithumbup
Craig
By: 'James and Beccy'
Nov 01,2017
0 people found
this helpful
I would like to thank radcliffe and Rust (especially Craig Kay) for the impeccable service we received when moving in and moving out of our property. Our situation was a little complex due to moving back to the UK after 8 years away but it was ...
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Comment on agent fees
Spot on
Was this helpful? Yes
Sep 27,2017
Minithumbup
Richard
By: 'JP'
Sep 27,2017
0 people found
this helpful
Richard went the extra mile to ensure our sale went through. He gave good advice and ensured I was kept in the loop with any developments. I would definitely recommend him....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Jun 04,2017
Minithumbup
Craig
By: 'Aaron F'
Jun 04,2017
0 people found
this helpful
Craig was very helpful during our purchase and was very accommodating with viewings and keeping us up to date throughout the process. Our purchase was not as straightforward as we would have liked due to some delays with the vendor, but Craig went above and ...
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Comment on agent fees
N/A - We were purchasing
Was this helpful? Yes
May 24,2017
Minithumbup
Richard
Craig
By: 'Praveen Surendran and Priyanka Viswanathan'
May 24,2017
0 people found
this helpful
In short - this is how someone should do business! Our first viewing to buy a house was with Radcliffe and Rust. Richard kindly spent almost an hour explaining about the house and answering our naive questions about almost every factor that needs consideration while ...
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Comment on agent fees
We were the buyers and hence this doesn't apply!
Was this helpful? Yes
Apr 25,2017
Minithumbup
David
Craig
By: 'Gary K'
Apr 25,2017
0 people found
this helpful
Thank you both for finding a new tenant so quickly especially over the Easter Bank Holiday. You continue to provide an excellent service which I am very grateful for....
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Comment on agent fees
Fees represent value for money
Was this helpful? Yes
Apr 25,2017
Minithumbup
Craig
David
By: 'Dan Bailey'
Apr 25,2017
0 people found
this helpful
We have just finished renting with Radcliffe & Rust and we have been more than happy with the service that they provided. Despite there being one or two minor issues with the property (nothing to do with the agents - it was a listed building) ...
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Comment on agent fees
The agent's fees are in line with the market rate.
Was this helpful? Yes
Mar 22,2017
Minithumbup
Richard
By: 'Karen & Matt'
Mar 22,2017
0 people found
this helpful
We approached R&R for a valuation. Richard and his assistant were the ultimate professionals; focussed, efficient and knowledgeable, but with a friendly and laid back attitude. There was no pressure to make any snap decisions or hard sell of their services, or a ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Feb 09,2017
Minithumbup
David
By: 'Julie'
Feb 09,2017
0 people found
this helpful
I would highly recommend Radcliffe and Rust. David went above and beyond his role as estate agent. I don't live in Cambridge and David was extremely helpful in organising tradesmen to redecorate my property before putting it on the market. The house was under offer ...
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Comment on agent fees
Fees were reasonable and well earned!
Was this helpful? Yes
Jan 27,2017
Minithumbup
David
By: 'Gemmac'
Jan 27,2017
0 people found
this helpful
Recently purchased a house from these agents, dealing mainly with David. I found him to be professional, helpful and responsive. Would recommend these agents :)....
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Was this helpful? Yes
Jan 11,2017
Minithumbup
David
Richard
By: 'Michelle Barnes'
Jan 11,2017
0 people found
this helpful
We were so happy with the support Radcliffe and Rust gave us when selling our house. David, Richard and Craig were excellent throughout the sale. They took the stress out of the whole process. Very professional valuation and covered our property in great details. Thoroughly ...
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Comment on agent fees
If you are looking for the best deal when selecting an agent then there seems to be little to lose by using Radcliffe and Rust, they offered a very competitive rate.
Was this helpful? Yes
Jan 05,2017
Minithumbup
By: 'Richard Lingard'
Jan 05,2017
0 people found
this helpful
They have provided me with an excellent service as my letting agent in Cambridge. There have been virtually no void periods with a good price being gained each time the tenants have change. The work they have had carried out on my behalf has been ...
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Was this helpful? Yes
Dec 01,2016
Minithumbup
Craig
Richard
By: 'Mr & Mrs Barnes'
Dec 01,2016
0 people found
this helpful
We found all the staff at Radcliffe & Rust to be extremely polite and helpful at all times. They seem to genuinely believe in good customer service and do deliver this very effectively. They swiftly found a good buyer for our property and we were ...
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Was this helpful? Yes
Oct 05,2016
Minithumbup
Richard
By: 'Charlotte Todd'
Oct 05,2016
1 people found
this helpful
Richard and his team were extremely helpful to my partner and myself when looking for our first rented home. We were able to view the property within two working days of our request and were given a detailed look into the property - from previous ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 05,2016
Minithumbup
Richard
David
By: 'Fiona And Dave'
Oct 05,2016
1 people found
this helpful
My partner and I were really happy with the service Radcliffe and Rust provided. They were extremely friendly and kept us informed during the process of renting our property. We would highly recommend using Radcliffe and Rust when looking for properties as they are reliable, ...
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Comment on agent fees
Fair
Was this helpful? Yes
Sep 04,2016
Minithumbup
David
Craig
By: 'Song'
Sep 04,2016
0 people found
this helpful
Very good services received from David and Craig during selling my house. They are always very responsive and understand customer's needs and the market very well. I was impressed with their professionalism and energy throughout the process. I would recommend them to friends....
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 26,2016
Minithumbup
Craig
By: 'CJ'
Apr 26,2016
0 people found
this helpful
Radcliffe and Rust made moving into our new home stress free with their professional and friendly conduct. They kept us informed throughout the process and their customer service skills and telephone manner were exceptional....
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Comment on agent fees
Fantastic
Was this helpful? Yes
Apr 22,2016
Minithumbup
David
By: 'Miss Green'
Apr 22,2016
0 people found
this helpful
David really picked up on the key benefits of my property and prepared an expected valuation in advance for discussion. He was professional throughout and easy to communicate with openly. Compared with the other agent I spoke to he had much more of an interest ...
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Comment on agent fees
Fees were comparable with others but this agent was more open to reasonable discussion and negotiation that others I spoke.
Was this helpful? Yes
Apr 15,2016
Minithumbup
Richard
David
By: 'Mr & Mrs Gretton'
Apr 15,2016
0 people found
this helpful
All three members of staff at Radcliffe & Rust ( including you Craig) were professional, courteous, & helpful during our move from Surrey to Burwell. Richard in particular was a conduit in our dealings with the builder of our newly purchased property. Always a difficult task ...
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Was this helpful? Yes
Apr 14,2016
Minithumbup
Richard
By: 'John'
Apr 14,2016
0 people found
this helpful
Richard provided us with support in a house valuation for a remortgage, and consequently he marketed our property for rental. We cant say much more than; the property was only on the market for 8 hours before we had a perspective tenant. R+R performed al ...
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Was this helpful? Yes
Apr 12,2016
Minithumbup
Richard
David
By: 'Davide and Madeline'
Apr 12,2016
0 people found
this helpful
Richard was instrumental in helping us with our first house purchase. As first time buyers, my wife and I were a little bit confused about the different steps of buying a house and he took the time to answer our questions giving us very helpful ...
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Comment on agent fees
no fees
Was this helpful? Yes
Dec 01,2015
Minithumbup
Craig
Richard
By: 'Karin'
Dec 01,2015
0 people found
this helpful
Craig and Richard were extremely helpful and full of patience throughout the purchase process. I feared that I as going to lose the property as the vendor threatened to pull out but Craig and Richard handled this skilfully, calming the situation on several occasions, saving ...
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Was this helpful? Yes
Nov 25,2015
Minithumbup
Craig
David
By: 'Becky&Jon'
Nov 25,2015
0 people found
this helpful
We were very pleased with our first house purchase through Radcliffe and Rust. We spoke with David, Craig and Richard throughout the purchase, all of whom were always polite, friendly and helpful. We had the most involvement with Craig, who oversaw our purchase and we ...
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Was this helpful? Yes
Jun 01,2015
Minithumbup
David
Richard
By: 'Amir'
Jun 01,2015
1 people found
this helpful
I would highly recommend them if you are a landlord. I was very pleased with their friendly and helpful attitude which I thought my prospective tenants would also appreciate. They are very professional and responsive. They did a great job of marketing my property and ...
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Was this helpful? Yes
May 14,2015
Minithumbup
Richard
Craig
By: 'Donna'
May 14,2015
0 people found
this helpful
I put my property on the market under already extremely stressful personal circumstances, and I couldn't have been more supported by the team at Radcliffe & Rust, every step of the way. From initial valuation through to completion, I can honestly say I was treated ...
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Was this helpful? Yes
Apr 21,2015
Minithumbup
Richard
Craig
By: 'N'
Apr 21,2015
0 people found
this helpful
Having dealt with a number of estate agents in the past, we can firmly say that the service provided by the guys of Radcliffe&Rust has been in our opinion, the most impeccable service ever received. We were both positively surprised and impressed by ...
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Was this helpful? Yes
Mar 30,2015
Minithumbup
Richard
Craig
By: 'Property Owner'
Mar 30,2015
0 people found
this helpful
This is the second property that Radcliffe & Rust have acted to find tenants. In the first property we were let down by a prospective tenant deciding to purchase instead of rent and dropped out 36 hours before occupancy and deposit. R & R found excellent ...
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Was this helpful? Yes
Areas covered
  • CB1
  • Cambridge
  • CB2
  • Cambridgeshire
  • CB3
  • CB4
  • CB5
  • CB21
  • CB22
  • CB23
  • CB24
  • CB25

NAEA DPS The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 0 20 0 45 0 34 0 3 0

Agent Fees

No fees set.
Last updated at 12:58 PM 11/01/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 12:58 PM 11/01/2017 by allAgents
No image available David
(60)

Staff picture Richard
(71)

No image available Craig
(25)


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