• upload your photo
    David Radcliffe
  • Richard Rust
    Richard Rust
  • upload your photo
    Craig Kay
No description for branch.

351-353 Newmarket Road
Cambridge
Cambridgeshire
CB58JG
01223 307898

 
Jun 04,2017
Minithumbup
Craig Kay
By: 'Aaron F'
Jun 04,2017
0 people found
this helpful
Craig was very helpful during our purchase and was very accommodating with viewings and keeping us up to date throughout the process. Our purchase was not as straightforward as we would have liked due to some delays with the vendor, but Craig went above and beyond to speak with the various parties to help progress the sale as quickly as possible. I would recommend Craig and the wider Radcliffe & Rust team and would not hesitate to buy or sell through them in the future....
read full review
Comment on agent fees
N/A - We were purchasing
Was this helpful? Yes
May 24,2017
Minithumbup
Richard Rust
Craig Kay
By: 'Praveen Surendran and Priyanka Viswanathan'
May 24,2017
0 people found
this helpful
In short - this is how someone should do business! Our first viewing to buy a house was with Radcliffe and Rust. Richard kindly spent almost an hour explaining about the house and answering our naive questions about almost every factor that needs consideration while buying a house. We were extremely impressed with his handling of our enquiries and we thought this is how estate agents treat their customers. In fact, we found that we were wrong after viewing 3-4 houses after our appointment with...
read full review
Comment on agent fees
We were the buyers and hence this doesn't apply!
Was this helpful? Yes
Apr 25,2017
Minithumbup
David Radcliffe
Craig Kay
By: 'Gary K'
Apr 25,2017
0 people found
this helpful
Thank you both for finding a new tenant so quickly especially over the Easter Bank Holiday. You continue to provide an excellent service which I am very grateful for....
read full review
Comment on agent fees
Fees represent value for money
Was this helpful? Yes
Apr 25,2017
Minithumbup
Craig Kay
David Radcliffe
By: 'Dan Bailey'
Apr 25,2017
0 people found
this helpful
We have just finished renting with Radcliffe & Rust and we have been more than happy with the service that they provided. Despite there being one or two minor issues with the property (nothing to do with the agents - it was a listed building) Craig was very responsive and dealt with issues quickly and professionally keeping us up to date the whole time. Having had a couple of bad experiences with Cambridge letting agents our expectations were not high. However, we found Radcliffe & R...
read full review
Comment on agent fees
The agent's fees are in line with the market rate.
Was this helpful? Yes
Mar 22,2017
Minithumbup
Richard Rust
By: 'Karen & Matt'
Mar 22,2017
0 people found
this helpful
We approached R&R for a valuation. Richard and his assistant were the ultimate professionals; focussed, efficient and knowledgeable, but with a friendly and laid back attitude. There was no pressure to make any snap decisions or hard sell of their services, or a constant flow of follow up calls to ‘see if we'd made our decision'. Although we decided not to sell at this point in time, this is a company we would return to time and time again....
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
Feb 09,2017
Minithumbup
David Radcliffe
By: 'Julie'
Feb 09,2017
0 people found
this helpful
I would highly recommend Radcliffe and Rust. David went above and beyond his role as estate agent. I don't live in Cambridge and David was extremely helpful in organising tradesmen to redecorate my property before putting it on the market. The house was under offer within 2 weeks of it being marketed. There were other favours I asked of him such as putting the heating on and reading the meters for me, all done quite happily. Thank you....
read full review
Comment on agent fees
Fees were reasonable and well earned!
Was this helpful? Yes
Jan 27,2017
Minithumbup
David Radcliffe
By: 'Gemmac'
Jan 27,2017
0 people found
this helpful
Recently purchased a house from these agents, dealing mainly with David. I found him to be professional, helpful and responsive. Would recommend these agents :)....
read full review
Was this helpful? Yes
Jan 11,2017
Minithumbup
David Radcliffe
Richard Rust
By: 'Michelle Barnes'
Jan 11,2017
0 people found
this helpful
We were so happy with the support Radcliffe and Rust gave us when selling our house. David, Richard and Craig were excellent throughout the sale. They took the stress out of the whole process. Very professional valuation and covered our property in great details. Thoroughly impressed by the degree of knowledge and professional level of service. Would thoroughly recommend this company. First class....
read full review
Comment on agent fees
If you are looking for the best deal when selecting an agent then there seems to be little to lose by using Radcliffe and Rust, they offered a very competitive rate.
Was this helpful? Yes
Jan 05,2017
Minithumbup
By: 'Richard Lingard'
Jan 05,2017
0 people found
this helpful
They have provided me with an excellent service as my letting agent in Cambridge. There have been virtually no void periods with a good price being gained each time the tenants have change. The work they have had carried out on my behalf has been done to a high standard and for the correct price. I highly recommend them....
read full review
Was this helpful? Yes
Dec 01,2016
Minithumbup
Craig Kay
Richard Rust
By: 'Mr & Mrs Barnes'
Dec 01,2016
0 people found
this helpful
We found all the staff at Radcliffe & Rust to be extremely polite and helpful at all times. They seem to genuinely believe in good customer service and do deliver this very effectively. They swiftly found a good buyer for our property and we were pleased with the way the transaction was handled. Cannot complain about any aspect of their service and it was a pleasure to deal with them....
read full review
Was this helpful? Yes
Oct 05,2016
Minithumbup
Richard Rust
By: 'Charlotte Todd'
Oct 05,2016
1 people found
this helpful
Richard and his team were extremely helpful to my partner and myself when looking for our first rented home. We were able to view the property within two working days of our request and were given a detailed look into the property - from previous experience a lot of other estate agents want you in and out of viewings as quickly as possibly so this was refreshing. The payment of fees, putting down our deposit and finalizing the tenancy agreement were easy and stress free. I would thoroughly recom...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 05,2016
Minithumbup
Richard Rust
David Radcliffe
By: 'Fiona And Dave'
Oct 05,2016
1 people found
this helpful
My partner and I were really happy with the service Radcliffe and Rust provided. They were extremely friendly and kept us informed during the process of renting our property. We would highly recommend using Radcliffe and Rust when looking for properties as they are reliable, efficient and approachable....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Sep 04,2016
Minithumbup
David Radcliffe
Craig Kay
By: 'Song'
Sep 04,2016
0 people found
this helpful
Very good services received from David and Craig during selling my house. They are always very responsive and understand customer's needs and the market very well. I was impressed with their professionalism and energy throughout the process. I would recommend them to friends....
read full review
Comment on agent fees
Competitive
Was this helpful? Yes
Apr 26,2016
Minithumbup
Craig Kay
By: 'CJ'
Apr 26,2016
0 people found
this helpful
Radcliffe and Rust made moving into our new home stress free with their professional and friendly conduct. They kept us informed throughout the process and their customer service skills and telephone manner were exceptional....
read full review
Comment on agent fees
Fantastic
Was this helpful? Yes
Apr 22,2016
Minithumbup
David Radcliffe
By: 'Miss Green'
Apr 22,2016
0 people found
this helpful
David really picked up on the key benefits of my property and prepared an expected valuation in advance for discussion. He was professional throughout and easy to communicate with openly. Compared with the other agent I spoke to he had much more of an interest and ambition in getting the best price. Although they do the photographs themselves with significant in-house experience rather than engaging a professional I feel that they were of excellent quality and easily on a comparable level....
read full review
Comment on agent fees
Fees were comparable with others but this agent was more open to reasonable discussion and negotiation that others I spoke.
Was this helpful? Yes
Apr 15,2016
Minithumbup
Richard Rust
David Radcliffe
By: 'Mr & Mrs Gretton'
Apr 15,2016
0 people found
this helpful
All three members of staff at Radcliffe & Rust ( including you Craig) were professional, courteous, & helpful during our move from Surrey to Burwell. Richard in particular was a conduit in our dealings with the builder of our newly purchased property. Always a difficult task when moving from one area to another! & not being locally based, but Richard was a great help. Would highly recommend this company should you be considering buying/selling a property in this area. Many thanks to...
read full review
Was this helpful? Yes
Apr 14,2016
Minithumbup
Richard Rust
By: 'John'
Apr 14,2016
0 people found
this helpful
Richard provided us with support in a house valuation for a remortgage, and consequently he marketed our property for rental. We cant say much more than; the property was only on the market for 8 hours before we had a perspective tenant. R+R performed al the necessary background checks to take the hassle out of the tenant search, provided an inventory and EPC rating. Happy to say; that 4 months on, the tenant and owner are both pleased with the service provided by Radcliffe & Rust...
read full review
Was this helpful? Yes
Apr 12,2016
Minithumbup
Richard Rust
David Radcliffe
By: 'Davide and Madeline'
Apr 12,2016
0 people found
this helpful
Richard was instrumental in helping us with our first house purchase. As first time buyers, my wife and I were a little bit confused about the different steps of buying a house and he took the time to answer our questions giving us very helpful suggestions about the entire process.He organised multiple house views to make sure we were happy with the choice we were making and represented an important point of contact for us throughout the entire process. He gave us recommendations about other par...
read full review
Comment on agent fees
no fees
Was this helpful? Yes
Dec 01,2015
Minithumbup
Craig Kay
Richard Rust
By: 'Karin'
Dec 01,2015
0 people found
this helpful
Craig and Richard were extremely helpful and full of patience throughout the purchase process. I feared that I as going to lose the property as the vendor threatened to pull out but Craig and Richard handled this skilfully, calming the situation on several occasions, saving the sale from falling through and always bringing humour. They didn't seem to get fed up with my rather regular visits to the office and in fact were always welcoming and chatty. I very much appreciated the fact that they st...
read full review
Was this helpful? Yes
Nov 25,2015
Minithumbup
Craig Kay
David Radcliffe
By: 'Becky&Jon'
Nov 25,2015
0 people found
this helpful
We were very pleased with our first house purchase through Radcliffe and Rust. We spoke with David, Craig and Richard throughout the purchase, all of whom were always polite, friendly and helpful. We had the most involvement with Craig, who oversaw our purchase and we feel he went above and beyond his job role to help the sale go through, and for that we are extremely grateful. We will be recommending them!...
read full review
Was this helpful? Yes
Jun 01,2015
Minithumbup
David Radcliffe
Richard Rust
By: 'Amir'
Jun 01,2015
1 people found
this helpful
I would highly recommend them if you are a landlord. I was very pleased with their friendly and helpful attitude which I thought my prospective tenants would also appreciate. They are very professional and responsive. They did a great job of marketing my property and found a couple of tenant within just a day of the property going on the market. They were good at informing me of the status of the prospective tenants with helpful recommendations. Their fees were quite reasonable as well. O...
read full review
Was this helpful? Yes
May 14,2015
Minithumbup
Richard Rust
Craig Kay
By: 'Donna'
May 14,2015
0 people found
this helpful
I put my property on the market under already extremely stressful personal circumstances, and I couldn't have been more supported by the team at Radcliffe & Rust, every step of the way. From initial valuation through to completion, I can honestly say I was treated with care and sensitivity making a difficult situation far more bearable. Richard is a highly dynamic, positive and motivated professional who put me at ease from our very first meeting. He is results driven, whilst maintaining ...
read full review
Was this helpful? Yes
Apr 21,2015
Minithumbup
Richard Rust
Craig Kay
By: 'N'
Apr 21,2015
0 people found
this helpful
Having dealt with a number of estate agents in the past, we can firmly say that the service provided by the guys of Radcliffe&Rust has been in our opinion, the most impeccable service ever received. We were both positively surprised and impressed by their extreme honesty, enthusiasm and professionalism from the start. Even though there were complications along the way, Richard passion and expertise and Craig politeness and dedication guided us through the whole process with aplomb, m...
read full review
Was this helpful? Yes
Mar 30,2015
Minithumbup
Richard Rust
Craig Kay
By: 'Property Owner'
Mar 30,2015
0 people found
this helpful
This is the second property that Radcliffe & Rust have acted to find tenants. In the first property we were let down by a prospective tenant deciding to purchase instead of rent and dropped out 36 hours before occupancy and deposit. R & R found excellent quality replacement tenants within a matter of days, similarly, for this property, they found suitable tenants in a reasonable period. Richard, David and Craig are extremely attentive, thorough and professional throughout the lettings ...
read full review
Was this helpful? Yes
Mar 16,2015
Minithumbup
Craig Kay
David Radcliffe
By: 'David and Lesley'
Mar 16,2015
0 people found
this helpful
David and Craig where an oasis of calm and reassurance in a frustratingly long and stressful selling process. I'm convinced that their pro-active approach, professional communications and perseverance made the difference between the chain holding together or collapsing. I would have no hesitation in recommending them to friends and family....
read full review
Was this helpful? Yes
Mar 11,2015
Minithumbup
David Radcliffe
By: 'Jane'
Mar 11,2015
0 people found
this helpful
I cannot recommend this company highly enough. They were fantastic during what was, through no fault of their own, a long and extremely stressful transaction. They were constantly professional, calm, and reassuring at a time when they must have been under great pressure from myself, the buyer - and the seller. David Radcliffe also provided me with all the necessary details and information which I needed to progress the sale of my own house, a service which my own estate agents, Cheffins, negl...
read full review
Was this helpful? Yes
Jan 08,2015
Minithumbup
Craig Kay
David Radcliffe
By: 'S Blayney'
Jan 08,2015
0 people found
this helpful
From instruction to completion the level of customer service I received was excellent, something they pride themselves on and rightly so. Whether dealing with Richard, David or Craig I always felt like they were truly acting with my best interest in mind making the process of selling my home less stressful. I couldn't recommend Radcliffe & Rust to anyone wanting to sell or buy more!...
read full review
Was this helpful? Yes
Dec 21,2014
Minithumbup
Richard Rust
David Radcliffe
By: 'Mark'
Dec 21,2014
0 people found
this helpful
Overall I would recommend the very personal service we received from all Richard, David and Craig. They were the cheapest of the 5 agents we interviewed, recommended the highest sale price (and achieved more than any of the other agents that we interviewed) and stuck with us when the sale fell through and indeed helped find another buyer fast enough that we kept the chain together. They were always available and surprisingly pro-active. It certainly felt like they were working for us rather tha...
read full review
Was this helpful? Yes
Nov 05,2014
Minithumbup
Richard Rust
Craig Kay
By: 'Paul'
Nov 05,2014
0 people found
this helpful
We would definitely recommend using Radcliffe and Rust. The valuation by Richard Rust was professional, friendly, open and honest. Craig Kay took over from that point, and quickly arranged several viewings with a good outcome. Craig kept us informed all along the way, and provided clear and impartial information throughout the process....
read full review
Was this helpful? Yes
Sep 24,2014
Minithumbup
Craig Kay
By: 'Chih-Chun Chen'
Sep 24,2014
0 people found
this helpful
Agent was supportive throughout the purchasing process and kept chasing solicitors and mortgage lender on my behalf. Was also extremely courteous and easy to deal with....
read full review
Was this helpful? Yes
Areas covered
  • CB1
  • Cambridge
  • CB2
  • Cambridgeshire
  • CB3
  • CB4
  • CB5
  • CB21
  • CB22
  • CB23
  • CB24
  • CB25

NAEA DPS The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 0 16 0 44 0 33 0 3 0

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 12:58 PM 11/01/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 12:58 PM 11/01/2017 by allAgents
David Radcliffe - no image available David Radcliffe
Director
58 reviews

About David No description set View full profile
Richard Rust Richard Rust
Director
68 reviews

About Richard My main aim is for the people of Cambridge to instruct us to help them buy, sell, rent or let their home and leave with a justly positive view of Estate Agents.Property and helping people find th View full profile
Craig Kay - no image available Craig Kay
Negotiator
22 reviews

About Craig No description set View full profile

Opening hours




Make an Enquiry