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Radcliffe & Rust

Beacon Rise 150 Newmarket Road
Cambridge
Cambridgeshire
CB5 8AX
01223 307898

“Thank you for everything!...”

May 07,2019
Minithumbdown
By: 'Motoki'
May 07,2019
0 people found
this helpful
I decided to rent a flat and tried to make the contract when I had lived in Japan. That was not easy because I did not have any people who help me and guarantee me in Cambridge. But Lauren spent a lot of time on ...
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Was this helpful? Yes

“Overseas Landlord Home Sale...”

May 02,2019
Minithumbup
Craig
By: 'JAM'
May 02,2019
0 people found
this helpful
From start to finish, I was very impressed with Radcliffe & Rust, especially my agent Craig Kay. When I first inquired about the possible sale of my home, they answered the phone, gave me concrete answers to my questions and made it very clear they were ...
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“Very pleased...”

May 01,2019
Minithumbup
Craig
By: 'Jason Lilley'
May 01,2019
0 people found
this helpful
My thanks to Craig as he was particularly proactive and kept things moving in the background from start to completion....
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Comment on agent fees
Very competitive
Was this helpful? Yes

“Really friendly and helpful...”

Apr 04,2019
Minithumbup
By: 'Dosie'
Apr 04,2019
1 people found
this helpful
Having had bad experiences from estate agents in the past I was dreading my experience with Radcliffe & Rust. From the moment they picked up the phone they were helpful and understanding (and spoke like NORMAL PEOPLE without using extensive legal jargon.) Lauren has communicated very ...
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Comment on agent fees
The fees are quite high, as you pay in advance for things like check out fees.
Was this helpful? Yes

“Fantastic service. Very helpful and proactive staff....”

Apr 03,2019
Minithumbup
Craig
Richard
By: 'Lejp'
Apr 03,2019
0 people found
this helpful
My partner and I were really pleased with the service provided by Radcliffe and Rust. Very clear and efficient in all of their communication, not to mention extremely friendly and patient with us when we needed extra guidance or information regarding the property purchase. Thank ...
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Comment on agent fees
Good
Was this helpful? Yes

“Best estate agent I've ever worked with...”

Apr 02,2019
Minithumbup
By: 'Dele'
Apr 02,2019
0 people found
this helpful
Lauren is head and shoulders above the rest. I thought that estate agents ultimately looked out for their own interests. But this wasn't the case with Lauren. Right from the beginning she exhibited a professionalism and thoroughness that was impressive. And it was clear that ...
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Comment on agent fees
N/A
Was this helpful? Yes

“"First Class Service"...”

Apr 02,2019
Minithumbup
Richard
lauren
By: 'Alan'
Apr 02,2019
0 people found
this helpful
I have used Radcliffe & Rust on two accessions over the past few years. I have found them to be incredibly helpful and always very efficient throughout. Richard has been abilly assisted by Lauren Rayner who has been my main point of contact keeping me fully ...
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Comment on agent fees
Very fair.
Was this helpful? Yes

“Really efficient, friendly service!...”

Apr 01,2019
Minithumbup
By: 'Hayley Peacock'
Apr 01,2019
0 people found
this helpful
My experience with Lauren has been nothing but positive since the very beginning. It was my first time renting and she's been so helpful, always responded to my queries straight away. I'm never waiting if there's any issues and she's very friendly. I can't fault ...
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Comment on agent fees
Good
Was this helpful? Yes

“Incredibly helpful!...”

Apr 01,2019
Minithumbup
By: 'Sam'
Apr 01,2019
0 people found
this helpful
Lauren was incredibly helpful in aiding my fiancé & I in getting our first home! She answered every question (and there were a lot) we had and offered us great advice....
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Comment on agent fees
Good
Was this helpful? Yes

“Fantastic valuation...”

Jan 30,2019
Minithumbup
Richard
By: 'Sarah'
Jan 30,2019
0 people found
this helpful
Richard was excellent phoning to confirm the appointment and outlining his plan for the valuation before arriving. On arrival he spent a good amount of time looking at the house and asking questions to understand my home. He went away and I felt reassured in ...
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Was this helpful? Yes

“Excellent service and super speedy sale!...”

Dec 17,2018
Minithumbup
Richard
By: 'SueB'
Dec 17,2018
1 people found
this helpful
Richard and the team were fantastic. We sold our property whilst living outside the area and we were constantly updated with the latest feedback. Richard went above snd beyond to assist us with additional requirements that we had with our property due to us living ...
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Comment on agent fees
Fees were very fair
Was this helpful? Yes

“Fantastic Service!!...”

Nov 20,2018
Minithumbup
David
Richard
By: 'Craig G'
Nov 20,2018
2 people found
this helpful
Firstly we rented our property out and chose to use Radcliffe and Rust as they seemed to know the local market and our development very well, they found us great tenants who respected our property throughout their stay. The whole team looked after are interests ...
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Comment on agent fees
Happy with the level of fee as they achieved the Sale price we were looking for.
Was this helpful? Yes

“Leased and sold well in a challenging market!...”

Nov 05,2018
Minithumbup
Richard
David
By: 'Daphne'
Nov 05,2018
0 people found
this helpful
We are very grateful to the marvellous duo of agents at R&R for leasing and later selling our Trumpington based house in a challenging market! They kept us informed and updated along the way. There was slight confusion at times when some of their ...
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Comment on agent fees
Fair
Was this helpful? Yes

“Excellent customer service...”

Sep 13,2018
Minithumbup
David
By: 'Andrea C.'
Sep 13,2018
0 people found
this helpful
I just bought my first property through Radcliffe and Rust and I must say that David has made this stressful time incredibly easy for me. As a first time buyer, I had lots of questions that needed clarification. David has been very patient, always responded ...
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Comment on agent fees
I cannot comment as I was buying my place not selling.
Was this helpful? Yes

“Excellent Service...”

Sep 04,2018
Minithumbup
David
Craig
By: 'HY'
Sep 04,2018
1 people found
this helpful
I found Radcliffe & Rust by googling when I decided to rent out my property. At first, I was a bit skeptical since it is a relatively small firm but how wrong I was. Big thank you to David, Craig and Lauren for making my life ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“A professional company who I would highly recommend...”

Sep 04,2018
Minithumbup
Richard
lauren
By: 'Lisa Compton'
Sep 04,2018
0 people found
this helpful
Both Richard and Lauren have been exemplary in the way they have handled my rental. Any problems have been sorted with ease and efficiency. I would fully recommend renting through this company it was painless and everything was done thoroughly and smoothly....
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Comment on agent fees
These are what you would expect to pay for any rental company.
Was this helpful? Yes

“Reliable, genuine, professional...”

Sep 04,2018
Minithumbup
Craig
By: 'Karen Rodgers'
Sep 04,2018
0 people found
this helpful
Radcliffe and Rust were a real find; of the six estate agents I have dealt with over the past couple of years, they stood out for knowledge of the market, reliability, genuine interest in the client and trustworthiness in telling you like it really is ...
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Comment on agent fees
Standard and reasonable.
Was this helpful? Yes

“Buying and selling...”

Sep 04,2018
Minithumbup
Craig
David
By: 'Roger'
Sep 04,2018
0 people found
this helpful
We bought and sold a property through Radcliffe and Rust. Having the same agent facilitated the transfer of both properties. Moreover, they helped us close the deal right at the end when things were a bit unsure - Very glad we didn't have to do ...
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Comment on agent fees
market conform
Was this helpful? Yes

“Efficient and responsive agency. Highly recommended....”

Sep 04,2018
Minithumbup
Richard
By: 'Ed Huang'
Sep 04,2018
0 people found
this helpful
I saw a property on Rightmove advertised by Radcliffe and Rust that I was interested in viewing. I called them and they were very accommodating. Upon the viewing they gave me a lot of details of the property and was upfront with many aspects of ...
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Comment on agent fees
Good
Was this helpful? Yes

“pleasant to deal with...”

Sep 03,2018
Minithumbdown
By: 'bn'
Sep 03,2018
0 people found
this helpful
Purchased through radcliffe and rust and found the staff nice to talk to they got back to me in a timely manner. Helped me out sympathetically and understanding manner. David and Lauren thank you...
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Comment on agent fees
N/A
Was this helpful? Yes

“Professional, Ease, Knowledgeable and extremely polite...”

Aug 16,2018
Minithumbup
Craig
By: 'Brandon'
Aug 16,2018
0 people found
this helpful
Craig is an exceptional agent. He is extremely positive and professional. He has made the process of finding a new home easy and with out stress. I am glad to be working with him and know that he will satisfy other customers in the future! ...
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“Friendly and efficient service...”

Jul 09,2018
Minithumbup
Richard
David
By: 'Will'
Jul 09,2018
0 people found
this helpful
Richard and David and all of their team have been the perfect letting agents since the start. They mix a friendly, helpful and honest approach with a quick and efficient service whenever we have an issue with our property. They even find time in their ...
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“Excellent!...”

Apr 13,2018
Minithumbup
David
Richard
By: 'Anna'
Apr 13,2018
0 people found
this helpful
David, Richard & Craig are real professionals. They all friendly and they try to solve things asap. I used to rent a property from them, it was old Victorian house so things were broken very often, they quickly solved all the problem I had. I was ...
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Comment on agent fees
very good
Was this helpful? Yes

“Great service...”

Apr 06,2018
Minithumbup
Craig
By: 'Michael Wood'
Apr 06,2018
0 people found
this helpful
Recently moved out of a property rented through Rad and rust and I will say that the experience from the moving in to the moving out has been one of the best experiences I have had renting in Cambridge. Craig from beginning to end has ...
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“Craig dealt with our house purchase a few months ago, ......”

Dec 15,2017
Minithumbup
Craig
By: 'S O'Reilly-Nelson'
Dec 15,2017
0 people found
this helpful
Craig dealt with our house purchase a few months ago, and we were really impressed with the service we received. He was happy to arrange multiple viewings for us, was clear and prompt in his communication with us, and dealt with our offer and purchase ...
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Was this helpful? Yes

“I would like to thank radcliffe and Rust (especially Craig ......”

Nov 01,2017
Minithumbup
Craig
By: 'James and Beccy'
Nov 01,2017
0 people found
this helpful
I would like to thank radcliffe and Rust (especially Craig Kay) for the impeccable service we received when moving in and moving out of our property. Our situation was a little complex due to moving back to the UK after 8 years away but it was ...
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Comment on agent fees
Spot on
Was this helpful? Yes

“Richard went the extra mile to ensure our sale went ......”

Sep 27,2017
Minithumbup
Richard
By: 'JP'
Sep 27,2017
0 people found
this helpful
Richard went the extra mile to ensure our sale went through. He gave good advice and ensured I was kept in the loop with any developments. I would definitely recommend him....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes

“Craig was very helpful during our purchase and was very ......”

Jun 04,2017
Minithumbup
Craig
By: 'Aaron F'
Jun 04,2017
0 people found
this helpful
Craig was very helpful during our purchase and was very accommodating with viewings and keeping us up to date throughout the process. Our purchase was not as straightforward as we would have liked due to some delays with the vendor, but Craig went above and ...
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Comment on agent fees
N/A - We were purchasing
Was this helpful? Yes

“In short - this is how someone should do business! ......”

May 24,2017
Minithumbup
Richard
Craig
By: 'Praveen Surendran and Priyanka Viswanathan'
May 24,2017
0 people found
this helpful
In short - this is how someone should do business! Our first viewing to buy a house was with Radcliffe and Rust. Richard kindly spent almost an hour explaining about the house and answering our naive questions about almost every factor that needs consideration while ...
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Comment on agent fees
We were the buyers and hence this doesn't apply!
Was this helpful? Yes

“Thank you both for finding a new tenant so quickly ......”

Apr 25,2017
Minithumbup
David
Craig
By: 'Gary K'
Apr 25,2017
0 people found
this helpful
Thank you both for finding a new tenant so quickly especially over the Easter Bank Holiday. You continue to provide an excellent service which I am very grateful for....
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Comment on agent fees
Fees represent value for money
Was this helpful? Yes
Areas covered
  • CB1
  • Cambridge
  • CB2
  • Cambridgeshire
  • CB3
  • CB4
  • CB5
  • CB21
  • CB22
  • CB23
  • CB24
  • CB25

NAEA DPS The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 0 25 1 53 0 38 1 4 0
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

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Last updated at 12:58 PM 11/01/2017 by allAgents
Staff picture David
(65)

Staff picture Richard
(79)

No image available Craig
(32)

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