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Radcliffe & Rust

Beacon Rise 150 Newmarket Road
Cambridge
Cambridgeshire
CB5 8AX
01223 307898

“Fantastic valuation...”

Jan 30,2019
Minithumbup
Richard
By: 'Sarah'
Jan 30,2019
0 people found
this helpful
Richard was excellent phoning to confirm the appointment and outlining his plan for the valuation before arriving. On arrival he spent a good amount of time looking at the house and asking questions to understand my home. He went away and I felt reassured in ...
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“Excellent service and super speedy sale!...”

Dec 17,2018
Minithumbup
Richard
By: 'SueB'
Dec 17,2018
0 people found
this helpful
Richard and the team were fantastic. We sold our property whilst living outside the area and we were constantly updated with the latest feedback. Richard went above snd beyond to assist us with additional requirements that we had with our property due to us living ...
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Comment on agent fees
Fees were very fair
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“Fantastic Service!!...”

Nov 20,2018
Minithumbup
David
Richard
By: 'Craig G'
Nov 20,2018
1 people found
this helpful
Firstly we rented our property out and chose to use Radcliffe and Rust as they seemed to know the local market and our development very well, they found us great tenants who respected our property throughout their stay. The whole team looked after are interests ...
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Comment on agent fees
Happy with the level of fee as they achieved the Sale price we were looking for.
Was this helpful? Yes

“Leased and sold well in a challenging market!...”

Nov 05,2018
Minithumbup
Richard
David
By: 'Daphne'
Nov 05,2018
0 people found
this helpful
We are very grateful to the marvellous duo of agents at R&R for leasing and later selling our Trumpington based house in a challenging market! They kept us informed and updated along the way. There was slight confusion at times when some of their ...
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Comment on agent fees
Fair
Was this helpful? Yes

“Excellent customer service...”

Sep 13,2018
Minithumbup
David
By: 'Andrea C.'
Sep 13,2018
0 people found
this helpful
I just bought my first property through Radcliffe and Rust and I must say that David has made this stressful time incredibly easy for me. As a first time buyer, I had lots of questions that needed clarification. David has been very patient, always responded ...
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Comment on agent fees
I cannot comment as I was buying my place not selling.
Was this helpful? Yes

“Excellent Service...”

Sep 04,2018
Minithumbup
David
Craig
By: 'HY'
Sep 04,2018
1 people found
this helpful
I found Radcliffe & Rust by googling when I decided to rent out my property. At first, I was a bit skeptical since it is a relatively small firm but how wrong I was. Big thank you to David, Craig and Lauren for making my life ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“A professional company who I would highly recommend...”

Sep 04,2018
Minithumbup
Richard
lauren
By: 'Lisa Compton'
Sep 04,2018
0 people found
this helpful
Both Richard and Lauren have been exemplary in the way they have handled my rental. Any problems have been sorted with ease and efficiency. I would fully recommend renting through this company it was painless and everything was done thoroughly and smoothly....
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Comment on agent fees
These are what you would expect to pay for any rental company.
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“Reliable, genuine, professional...”

Sep 04,2018
Minithumbup
Craig
By: 'Karen Rodgers'
Sep 04,2018
0 people found
this helpful
Radcliffe and Rust were a real find; of the six estate agents I have dealt with over the past couple of years, they stood out for knowledge of the market, reliability, genuine interest in the client and trustworthiness in telling you like it really is ...
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Comment on agent fees
Standard and reasonable.
Was this helpful? Yes

“Buying and selling...”

Sep 04,2018
Minithumbup
Craig
David
By: 'Roger'
Sep 04,2018
0 people found
this helpful
We bought and sold a property through Radcliffe and Rust. Having the same agent facilitated the transfer of both properties. Moreover, they helped us close the deal right at the end when things were a bit unsure - Very glad we didn't have to do ...
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Comment on agent fees
market conform
Was this helpful? Yes

“Efficient and responsive agency. Highly recommended....”

Sep 04,2018
Minithumbup
Richard
By: 'Ed Huang'
Sep 04,2018
0 people found
this helpful
I saw a property on Rightmove advertised by Radcliffe and Rust that I was interested in viewing. I called them and they were very accommodating. Upon the viewing they gave me a lot of details of the property and was upfront with many aspects of ...
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Comment on agent fees
Good
Was this helpful? Yes

“pleasant to deal with...”

Sep 03,2018
Minithumbdown
By: 'bn'
Sep 03,2018
0 people found
this helpful
Purchased through radcliffe and rust and found the staff nice to talk to they got back to me in a timely manner. Helped me out sympathetically and understanding manner. David and Lauren thank you...
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Comment on agent fees
N/A
Was this helpful? Yes

“Professional, Ease, Knowledgeable and extremely polite...”

Aug 16,2018
Minithumbup
Craig
By: 'Brandon'
Aug 16,2018
0 people found
this helpful
Craig is an exceptional agent. He is extremely positive and professional. He has made the process of finding a new home easy and with out stress. I am glad to be working with him and know that he will satisfy other customers in the future! ...
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“Friendly and efficient service...”

Jul 09,2018
Minithumbup
Richard
David
By: 'Will'
Jul 09,2018
0 people found
this helpful
Richard and David and all of their team have been the perfect letting agents since the start. They mix a friendly, helpful and honest approach with a quick and efficient service whenever we have an issue with our property. They even find time in their ...
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“Excellent!...”

Apr 13,2018
Minithumbup
David
Richard
By: 'Anna'
Apr 13,2018
0 people found
this helpful
David, Richard & Craig are real professionals. They all friendly and they try to solve things asap. I used to rent a property from them, it was old Victorian house so things were broken very often, they quickly solved all the problem I had. I was ...
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Comment on agent fees
very good
Was this helpful? Yes

“Great service...”

Apr 06,2018
Minithumbup
Craig
By: 'Michael Wood'
Apr 06,2018
0 people found
this helpful
Recently moved out of a property rented through Rad and rust and I will say that the experience from the moving in to the moving out has been one of the best experiences I have had renting in Cambridge. Craig from beginning to end has ...
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“Craig dealt with our house purchase a few months ago, ......”

Dec 15,2017
Minithumbup
Craig
By: 'S O'Reilly-Nelson'
Dec 15,2017
0 people found
this helpful
Craig dealt with our house purchase a few months ago, and we were really impressed with the service we received. He was happy to arrange multiple viewings for us, was clear and prompt in his communication with us, and dealt with our offer and purchase ...
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“I would like to thank radcliffe and Rust (especially Craig ......”

Nov 01,2017
Minithumbup
Craig
By: 'James and Beccy'
Nov 01,2017
0 people found
this helpful
I would like to thank radcliffe and Rust (especially Craig Kay) for the impeccable service we received when moving in and moving out of our property. Our situation was a little complex due to moving back to the UK after 8 years away but it was ...
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Comment on agent fees
Spot on
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“Richard went the extra mile to ensure our sale went ......”

Sep 27,2017
Minithumbup
Richard
By: 'JP'
Sep 27,2017
0 people found
this helpful
Richard went the extra mile to ensure our sale went through. He gave good advice and ensured I was kept in the loop with any developments. I would definitely recommend him....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes

“Craig was very helpful during our purchase and was very ......”

Jun 04,2017
Minithumbup
Craig
By: 'Aaron F'
Jun 04,2017
0 people found
this helpful
Craig was very helpful during our purchase and was very accommodating with viewings and keeping us up to date throughout the process. Our purchase was not as straightforward as we would have liked due to some delays with the vendor, but Craig went above and ...
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Comment on agent fees
N/A - We were purchasing
Was this helpful? Yes

“In short - this is how someone should do business! ......”

May 24,2017
Minithumbup
Richard
Craig
By: 'Praveen Surendran and Priyanka Viswanathan'
May 24,2017
0 people found
this helpful
In short - this is how someone should do business! Our first viewing to buy a house was with Radcliffe and Rust. Richard kindly spent almost an hour explaining about the house and answering our naive questions about almost every factor that needs consideration while ...
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Comment on agent fees
We were the buyers and hence this doesn't apply!
Was this helpful? Yes

“Thank you both for finding a new tenant so quickly ......”

Apr 25,2017
Minithumbup
David
Craig
By: 'Gary K'
Apr 25,2017
0 people found
this helpful
Thank you both for finding a new tenant so quickly especially over the Easter Bank Holiday. You continue to provide an excellent service which I am very grateful for....
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Comment on agent fees
Fees represent value for money
Was this helpful? Yes

“We have just finished renting with Radcliffe & Rust and we ......”

Apr 25,2017
Minithumbup
Craig
David
By: 'Dan Bailey'
Apr 25,2017
0 people found
this helpful
We have just finished renting with Radcliffe & Rust and we have been more than happy with the service that they provided. Despite there being one or two minor issues with the property (nothing to do with the agents - it was a listed building) Craig ...
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Comment on agent fees
The agent's fees are in line with the market rate.
Was this helpful? Yes

“We approached R&R for a valuation. Richard and his ......”

Mar 22,2017
Minithumbup
Richard
By: 'Karen & Matt'
Mar 22,2017
0 people found
this helpful
We approached R&R for a valuation. Richard and his assistant were the ultimate professionals; focussed, efficient and knowledgeable, but with a friendly and laid back attitude. There was no pressure to make any snap decisions or hard sell of their services, or a constant ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes

“I would highly recommend Radcliffe and Rust. David went above ......”

Feb 09,2017
Minithumbup
David
By: 'Julie'
Feb 09,2017
0 people found
this helpful
I would highly recommend Radcliffe and Rust. David went above and beyond his role as estate agent. I don't live in Cambridge and David was extremely helpful in organising tradesmen to redecorate my property before putting it on the market. The house was under offer ...
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Comment on agent fees
Fees were reasonable and well earned!
Was this helpful? Yes

“Recently purchased a house from these agents, dealing mainly with ......”

Jan 27,2017
Minithumbup
David
By: 'Gemmac'
Jan 27,2017
0 people found
this helpful
Recently purchased a house from these agents, dealing mainly with David. I found him to be professional, helpful and responsive. Would recommend these agents :)....
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“We were so happy with the support Radcliffe and Rust ......”

Jan 11,2017
Minithumbup
David
Richard
By: 'Michelle Barnes'
Jan 11,2017
0 people found
this helpful
We were so happy with the support Radcliffe and Rust gave us when selling our house. David, Richard and Craig were excellent throughout the sale. They took the stress out of the whole process. Very professional valuation and covered our property in great details. Thoroughly ...
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Comment on agent fees
If you are looking for the best deal when selecting an agent then there seems to be little to lose by using Radcliffe and Rust, they offered a very competitive rate.
Was this helpful? Yes

“They have provided me with an excellent service as my ......”

Jan 05,2017
Minithumbup
By: 'Richard Lingard'
Jan 05,2017
0 people found
this helpful
They have provided me with an excellent service as my letting agent in Cambridge. There have been virtually no void periods with a good price being gained each time the tenants have change. The work they have had carried out on my behalf has been ...
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“We found all the staff at Radcliffe & Rust to be ......”

Dec 01,2016
Minithumbup
Craig
Richard
By: 'Mr & Mrs Barnes'
Dec 01,2016
0 people found
this helpful
We found all the staff at Radcliffe & Rust to be extremely polite and helpful at all times. They seem to genuinely believe in good customer service and do deliver this very effectively. They swiftly found a good buyer for our property and we were pleased ...
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“Richard and his team were extremely helpful to my partner ......”

Oct 05,2016
Minithumbup
Richard
By: 'Charlotte Todd'
Oct 05,2016
1 people found
this helpful
Richard and his team were extremely helpful to my partner and myself when looking for our first rented home. We were able to view the property within two working days of our request and were given a detailed look into the property - from previous ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“My partner and I were really happy with the service ......”

Oct 05,2016
Minithumbup
Richard
David
By: 'Fiona And Dave'
Oct 05,2016
1 people found
this helpful
My partner and I were really happy with the service Radcliffe and Rust provided. They were extremely friendly and kept us informed during the process of renting our property. We would highly recommend using Radcliffe and Rust when looking for properties as they are reliable, ...
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Comment on agent fees
Fair
Was this helpful? Yes
Areas covered
  • CB1
  • Cambridge
  • CB2
  • Cambridgeshire
  • CB3
  • CB4
  • CB5
  • CB21
  • CB22
  • CB23
  • CB24
  • CB25

NAEA DPS The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 0 22 0 50 0 36 1 4 0

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Complaints Procedure

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Last updated at 12:58 PM 11/01/2017 by allAgents
Staff picture David
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Staff picture Richard
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(29)

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