We are an independent Estate Agency Southwest London. We offer our clients a transparent pricing structure, great value for money and measurable results. We are a forward thinking team based on traditional values of excellent and honest local service. We always strive to be at the forefront of the property ...
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We are an independent Estate Agency Southwest London. We offer our clients a transparent pricing structure, great value for money and measurable results. We are a forward thinking team based on traditional values of excellent and honest local service. We always strive to be at the forefront of the property market and invest much time and effort in ensuring that we are fully up to date with ever changing tenancy law and government legislation. Our hardworking and committed team will always provide an attentive and professional service, whether you are selling, buying, letting or renting. Feel free to ask any member of our team about any of our sales, letting or full management services – we are always happy to help.
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Opening Hours
Address
Property People
383 Durnsford Road
Wimbledon Park,London
Greater London
SW19 8EF
020 8946 7171
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- SW19
- Southfields
- SW11
- Earlsfield
- SW12
- Wimbledon
- SW15
- SW17
- SW18
- SW20
- SW6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Property People is committed to providing the highest levels of care to all our customers. If you are in any way dissatisfied with our services, then please let us know as soon as possible. This will help us to continually improve our service to you.
What to do if you have a complaint-
Please contact us detailing the nature of your complaint. We would ask you to provide your contact details, and indicate your preferred method of communication, e.g. telephone, email.
Our complaints procedure
• Complaints can be made by letter, fax, email or telephone.
• We will acknowledge receipt of your complaint, using your preferred method of communication, within three working days.
• We take all complaints seriously and aim to address your concerns thoroughly, promptly, and politely.
• Complaints should normally be directed to the member of staff with whom you have been dealing, in order to allow them to explain what actions have been taken and to help resolve your concerns. If you prefer, you may ask for the name of their line manager and direct your complaint to them.
• We aim to resolve all customer complaints as quickly as possible. The length of time will depend on the issues involved. If it is not possible to reach a prompt conclusion, we will contact you with an explanation, and set out expected timescales by which matters should be resolved.
• Any correspondence will be treated in confidence. An exception will be made in the event that a third party is implicated by your complaint, and we need to discuss the details of your issue with them in order to reach a satisfactory conclusion.
• We aim to resolve all our customer complaints internally. If, however, you are not satisfied with the outcome of our complaints procedure, then please contact The Property Ombudsman.
Last updated at 11:53 AM 20/04/2015 by Asad Jamil
What to do if you have a complaint-
Please contact us detailing the nature of your complaint. We would ask you to provide your contact details, and indicate your preferred method of communication, e.g. telephone, email.
Our complaints procedure
• Complaints can be made by letter, fax, email or telephone.
• We will acknowledge receipt of your complaint, using your preferred method of communication, within three working days.
• We take all complaints seriously and aim to address your concerns thoroughly, promptly, and politely.
• Complaints should normally be directed to the member of staff with whom you have been dealing, in order to allow them to explain what actions have been taken and to help resolve your concerns. If you prefer, you may ask for the name of their line manager and direct your complaint to them.
• We aim to resolve all customer complaints as quickly as possible. The length of time will depend on the issues involved. If it is not possible to reach a prompt conclusion, we will contact you with an explanation, and set out expected timescales by which matters should be resolved.
• Any correspondence will be treated in confidence. An exception will be made in the event that a third party is implicated by your complaint, and we need to discuss the details of your issue with them in order to reach a satisfactory conclusion.
• We aim to resolve all our customer complaints internally. If, however, you are not satisfied with the outcome of our complaints procedure, then please contact The Property Ombudsman.
