Mike Neville Estate Agents
4.9/5, 32 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Mike Neville Estate Agents have been operating in Rushden and the surrounding areas for over 30 years. Founded in 1984, Mike Neville Estate Agents remain a family owned and managed property company which specialises in almost every property based activity. show more Mike Neville Estate Agents have been operating in Rushden and the surrounding areas for over 30 years. Founded in 1984, Mike Neville Estate Agents remain a family owned and managed property company which specialises in almost every property based activity.
Mike Neville Estate Agents | Rushden

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £46,500 £390,000
Lettings 100% 99% £485 £485
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 19 1 10 0 1 0
Areas covered
  • NN10
  • NN1
  • NN9
  • NN9
  • NN29
  • NN29
  • NN8
  • NN8
  • NN14
  • NN14
Address

Nevile House, 67 Wellingborough Road
Rushden
Northamptonshire
NN10 9YG
01933 316316

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TPOS Sales TPOS Lettings TPOS Move With Us
Latest Properties for Sale   131
Images & Videos

“Excellent!! I have been involved in Property "Buying and Selling" ......”

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Nov 14,2017
Minithumbup
James
By: 'Marian'
Nov 14,2017
0 people found
this helpful
Excellent!! I have been involved in Property "Buying and Selling" in the Milton Keynes area for the past 10 years, so have some experience of dealing with a number of Estate Agents. I found Mr Coles - from Mike Neville - to be mature and very ...
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Comment on agent fees
I can't commented on this, since I am usually offered a discounted rate, due to having small property portfolio in the Milton Keynes. However, I would have thought that 1.5% inclusive of VAT would be a fair charge for the service offered.
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By: Mike Neville Estate Agents
Nov 14, 2017
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Thank you for taking the time to leave a review. It is lovely to hear about your experience you received from James. ...

“James dealt with the difficult sale of our bungalow with ......”

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Nov 24,2017
Minithumbup
James
By: 'rose'
Nov 24,2017
0 people found
this helpful
James dealt with the difficult sale of our bungalow with professionalism and integrity throughout. we were happy with all the staff involved and would recommend mike Neville estate agents as the leading Rushden agents - well done, we got there in the end....
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Comment on agent fees
for the amount of time involved to conclude to a sale, our fees were very good.
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By: Mike Neville Estate Agents
Nov 30, 2017
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James and the team are delighted to hear such great feedback. Thank you for taking the time to leave this review. ...

“Great service...”

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Mar 29,2018
Minithumbup
Chris
James
By: 'Stevens'
Mar 29,2018
0 people found
this helpful
Mike Neville are very professional and are willing to dedicate their time to ensure your property is marketed to a great standard. The service from them is excellent and they keep you informed at every stage of the selling and moving process. We couldn't recommend ...
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Comment on agent fees
Reasonable rates discussed but Bellway helped pay for these in the easy mover scheme.
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By: Mike Neville Estate Agents
Jan 18, 2019
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Thank you for taking the time to leave such a lovely review of us, and we are very glad you were happy with our service provided. This is greatly appreciated by all of the staff here, and we are thrilled to receive this positive feedback. ...

“Excellent service during a difficult time (lo......”

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Dec 15,2020
Minithumbup
Kayleigh
James
By: 'Sue'
Dec 15,2020
0 people found
this helpful
Excellent service during a difficult time (lockdown). We were very pleased with the way our house was photographed and the viewings were managed...
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By: Mike Neville Estate Agents
Dec 15, 2020
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Thank you Sue for the review. We are glad you were happy with the service received & we were equally pleased to get the matter through during the difficult time earlier in the year. ...

“Great service!...”

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Aug 31,2019
Minithumbup
By: 'Karen'
Aug 31,2019
0 people found
this helpful
Thank you so much. Excellent service! Would always use again. It made the process as easy as it could have been. Many thanks...
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By: Mike Neville Estate Agents
Sep 08, 2019
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Thank you for taking the time to leave such a lovely review. All of the staff here appreciate this positive feedback. We hope to deal with you again in the future. ...

“Capable, courteous, professionals....”

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Aug 30,2019
Minithumbup
James
Chris
By: 'John'
Aug 30,2019
0 people found
this helpful
Chris and James sold a property for us at the end of August. Have dealt with these chaps in the past and will do so in future. Top guys. Solid professionals, who get the job done. Would highly recommend....
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Comment on agent fees
Competitive and satisfactory.
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By: Mike Neville Estate Agents
Sep 08, 2019
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Thank you John for taking the time to leave such a lovely review. James, Chris and all of the staff here appreciate this positive feedback, & we would be glad to deal with you again in the future. ...

“The service we received from James and his te......”

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Aug 29,2019
Minithumbdown
By: 'Roy'
Aug 29,2019
0 people found
this helpful
The service we received from James and his team was outstanding keeping us informed every step of the way in the sale of our property until its successful conclusion.We have nothing but praise for the way everything was handled and would highly recommend this ...
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By: Mike Neville Estate Agents
Sep 08, 2019
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Thank you for taking the time to leave such a lovely review of us, and we are very glad you were happy with our service provided. This is greatly appreciated by James and all of the staff here, and we are thrilled to receive this positive feedback. ...

“A company you can trust...”

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Mar 12,2019
Minithumbup
James
By: 'S'
Mar 12,2019
1 people found
this helpful
You really made the first time buyer experience manageable. At one of the most stressful times of our lives; your constant communication, reassurance and stringent deadlines to overcome delays really kept us at ease when purchasing our house. Not only did you lease with the ...
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Comment on agent fees
N/a
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By: Mike Neville Estate Agents
Mar 12, 2019
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Firstly, we are incredibly grateful of the fabulous review that you have left for us, and in particular Daniel & James. It is always great to hear that our efforts are appreciated, and makes it all the more worthwhile knowing that it was to be a home for you both. We hope that our paths do cross again in the future, but in the meantime, we wish you every happiness in your new home. ...

“Great communication and chasing solicitors...”

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Mar 11,2019
Minithumbup
James
By: 'JD'
Mar 11,2019
0 people found
this helpful
Daniel and James got the sale and chased our solicitor through a very difficult sale - we had numerous delays but both remained on the ball. If our solicitors worked as hard as these guys to get the sale done, we would have moved 2 months ...
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Comment on agent fees
Good
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By: Mike Neville Estate Agents
Mar 11, 2019
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We are delighted to hear that the service you received from James and Daniel was to a high standard. We were pleased that the matter reached completion, and we wish you every happiness in your new home. ...

“105 Wellingborough Road Rushden...”

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Mar 11,2019
Minithumbup
Chris
By: 'Alieksiewicz'
Mar 11,2019
0 people found
this helpful
During an extended sale period of 18 months, the staff at the Rushden office showed a great many prospective buyers around our property. They were always positive and enthusiastic about about the sale and despite having twice been in a position to sell and being let ...
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Comment on agent fees
Fair and flexible.
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By: Mike Neville Estate Agents
Mar 11, 2019
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Firstly, we were simply delighted that we could finally bring about a completion after previous aborted sales, and secondly, all of the staff here greatly appreciate the time you have taken to write such a pleasant and positive review of us and the service that you received. ...

“Positive experience...”

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Mar 11,2019
Minithumbup
By: 'Carole'
Mar 11,2019
0 people found
this helpful
I found all the staff here to be friendly and professional and they have dealt with the difficult time in selling my late parents property with empathy and respect...
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Comment on agent fees
Good fees
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By: Mike Neville Estate Agents
Mar 11, 2019
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Thank you for leaving a positive review of the service that you received from us. We understand the difficult nature of the sale, and hope that we made it as pleasant an experience as possible in the circumstances. ...

“Excellent service...”

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Mar 01,2019
Minithumbup
Chris
Kayleigh
By: 'Jess'
Mar 01,2019
0 people found
this helpful
I am really pleased with Kayleigh and Chris at Mike Neville, i brought my house through Mike Neville and the customer service i received from Chris and Kayleigh was superb. Very clear instruction and up-to-date information consistently...
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Comment on agent fees
Good
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By: Mike Neville Estate Agents
Mar 04, 2019
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Thank you for taking the time to leave this review of us. This is greatly appreciated by Kayleigh, Chris and all of the staff here, and we wish you every happiness in your new home. ...

“Very happy...”

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Jan 27,2019
Minithumbup
Chris
By: 'JLB'
Jan 27,2019
0 people found
this helpful
Very happy with all the help and information given to us when we were purchasing property from Mike Neville. Would recommend....
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By: Mike Neville Estate Agents
Jan 31, 2019
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Thank you for taking the time to leave this review of us, and we are very glad you were happy with our service provided. This is greatly appreciated by Chris and all of the staff here, and we wish you every happiness in your new home. ...

“Good service...”

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Jan 16,2019
Minithumbup
Chris
By: 'Nora111'
Jan 16,2019
0 people found
this helpful
Found them to be helpful and professional with the sale, not used them before. Would highly recommened to anyone else...
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Comment on agent fees
Average
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By: Mike Neville Estate Agents
Jan 18, 2019
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Thank you for taking the time to leave such a lovely review of us, and we are very glad you were happy with our service provided. This is greatly appreciated by all of the staff here, and we are thrilled to receive this positive feedback. ...

“Brilliant...”

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Dec 19,2018
Minithumbup
James
By: 'Rachel'
Dec 19,2018
0 people found
this helpful
James was brilliant and Daniel provided excellent service. He went above and beyond helping me with the sale of my house....
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Comment on agent fees
Very good
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“very pleased...”

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Nov 13,2018
Minithumbup
By: 'the'
Nov 13,2018
0 people found
this helpful
very pleased with the sale of our flat went really well all staff very helpful and always had a quick answer to any question or phone back when said they would. would highly recommend...
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Comment on agent fees
very fair price
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By: Mike Neville Estate Agents
Nov 16, 2018
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Thank you for taking the time to leave this positive review of our service. It is greatly appreciated by all of the staff involved. ...

“Selling in Rushden...”

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Nov 10,2018
Minithumbup
James
By: 'Martin'
Nov 10,2018
0 people found
this helpful
Really straight forward & pragmatic approach to the valuation of our Property, compared to others. The support through the selling process, accompanied viewings etc,,, all arranged and dealt with in a professional manner. Definitely an Estate agent working with the seller to deliver the end result....
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By: Mike Neville Estate Agents
Nov 16, 2018
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Thank you for such a positive review of our service. We are very pleased that you were happy with the service. All of the staff are very grateful and we thank you again for your business and this review. ...

“house sale...”

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Nov 08,2018
Minithumbup
Chris
By: 'pdw'
Nov 08,2018
0 people found
this helpful
from the begin we were very in press with how professional Chris was they told keep us informed what viewing where happening and times then would ring us a flew days later to give us feedback how the viewing went once the property was sold ...
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Comment on agent fees
very good price on fees
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By: Mike Neville Estate Agents
Nov 09, 2018
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We are delighted with the lovely review that you left for us. But most importantly, we are very pleased that you were happy with the service you received. ...

“Trustworthy Agents...”

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Mar 29,2018
Minithumbup
James
By: 'Sue'
Mar 29,2018
1 people found
this helpful
Trustworthy & honest are unlikely words to use in conjunction with an Estate Agent, but I have found the staff at Mike Neville to be just that. Genuine & polite, always kept me Informed and gave very good advice. Nothing flash or fake about the staff either, ...
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Comment on agent fees
Very reasonable fees
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By: Mike Neville Estate Agents
Nov 07, 2019
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Firstly, we are incredibly grateful of the fabulous review that you have left for us. It is always great to hear that our efforts are appreciated and we hope that our paths do cross again in the future, ...

“Property Prices...”

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Mar 27,2018
Minithumbup
James
By: 'Joyce'
Mar 27,2018
0 people found
this helpful
I made an enquiry with Helen which was outside her remit but instead of just leaving it there she went out of her way to follow it up by referring it to James , the Branch Manager. James dealt with my enquiry professionally and thoroughly . I ...
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Comment on agent fees
reasonable
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By: Mike Neville Estate Agents
Jan 18, 2019
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Thank you for taking the time to leave such a lovely review. All of the staff here appreciate this positive feedback. ...

“Great Service...”

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Mar 24,2018
Minithumbup
Chris
James
By: 'Carol'
Mar 24,2018
0 people found
this helpful
They were very helpful and I have them to thank for obtaining this property. Can find no fault as there was always someone at the other end of the phone who was able to help/advise me. Thank you very much chaps....
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By: Mike Neville Estate Agents
Jan 18, 2019
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Thank you for taking the time to leave such a lovely review of us, and we are very glad you were happy with our service provided. This is greatly appreciated by all of the staff here, and we are thrilled to receive this positive feedback. ...

“Great Service...”

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Mar 23,2018
Minithumbup
James
By: 'Karen'
Mar 23,2018
0 people found
this helpful
The help and advice we received from James was invaluable. He kept me up to date with developments in the sale of my father's house and was always polite and understanding of a delicate situation....
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Comment on agent fees
Very fair
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“Great Service...”

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Mar 23,2018
Minithumbup
James
By: 'Rob'
Mar 23,2018
0 people found
this helpful
Helped me move home, they were efficient and very helpful when I needed question answering and on keeping on top of how my move was progressing....
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Comment on agent fees
I did not pay any fees as that was taken into consideration when moving and part of my move deal so was paid by third party.
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By: Mike Neville Estate Agents
Jan 18, 2019
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Thank you for taking the time to leave such a lovely review. Both James and Daniel appreciate this positive feedback. ...

“Purchase of new buil...”

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Mar 22,2018
Minithumbup
Chris
By: 'Barry'
Mar 22,2018
0 people found
this helpful
Chris was always ready to assist us in completing what became a long drawn out completion. His good nature and prompt response helped to calm much of our frustration....
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Comment on agent fees
N/A
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By: Mike Neville Estate Agents
Sep 08, 2019
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Thank you for taking the time to leave this positive review. Chris and the team are glad to hear that you found our service to be efficient & we would be glad to deal with you again in the future, should our paths cross again. ...

“I found Daniel extremely helpful from the off, laid back ......”

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Feb 14,2018
Minithumbup
By: 'Matt'
Feb 14,2018
0 people found
this helpful
I found Daniel extremely helpful from the off, laid back with the viewing and no pressure applied like I've previously experienced! After my offer was accepted he was very proactive with mine/ the vendors solicitors and helped us complete when we wanted too, keeping me ...
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Comment on agent fees
N/A
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By: Mike Neville Estate Agents
Mar 20, 2018
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We very much appreciate the feedback and are delighted to hear your positive review on the service you have received from us. We wish you every happiness in your new home. ...

“Very efficient, proactive and approachable. Worked in our best interests. ......”

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Jan 24,2018
Minithumbup
Chris
By: 'Jen'
Jan 24,2018
0 people found
this helpful
Very efficient, proactive and approachable. Worked in our best interests. Would definitely use again if we move back to the area without a doubt....
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Comment on agent fees
Very reasonable
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By: Mike Neville Estate Agents
Mar 20, 2018
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Thank you for taking the time to leave this 5* review. We are glad to hear that you found our service to be efficient & we would be glad to deal with you again in the future, should our paths cross again. ...

“Customer service was always very professional and they were very ......”

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Dec 16,2017
Minithumbup
By: 'Wendy'
Dec 16,2017
0 people found
this helpful
Customer service was always very professional and they were very quick in response to any queries. They kept me informed of all stages for the completion and had good communication with the solicitor....
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Comment on agent fees
Good
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By: Mike Neville Estate Agents
Mar 20, 2018
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We are all delighted to hear such positive feedback and are grateful for the time you have taken to leave this 5* review for us. ...

“Upon dealing with Debbie initially and hearing that she was ......”

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Nov 21,2017
Minithumbup
Chris
By: 'Shelley'
Nov 21,2017
0 people found
this helpful
Upon dealing with Debbie initially and hearing that she was leaving, I was a bit wary on how the service would differ, however I had nothing to worry about. Chris has been in contact at every opportunity with updates and also communicating with me to ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Mike Neville Estate Agents
Nov 30, 2017
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Thank you for leaving such a positive review for us. We are glad that you have found the communication from Chris and our office to be of a high standard and meet with your expectations. We wish you every happiness in your new home. ...

“Chris has been amazing through the purchase and sale of ......”

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Nov 13,2017
Minithumbup
Chris
By: 'Ashleigh'
Nov 13,2017
0 people found
this helpful
Chris has been amazing through the purchase and sale of our property. He has really gone above and beyond for us. We have had a few hiccups along the way but with Chris dealing with it all for us had made us feel so much ...
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Comment on agent fees
To be expected
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By: Mike Neville Estate Agents
Nov 13, 2017
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Thank you for taking the time to leave us such a great review. It is very much appreciated by everyone here. ...

“Very quick response to enquiries . Very pleasant to talk to . ......”

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Oct 04,2017
Minithumbup
By: 'Ava'
Oct 04,2017
0 people found
this helpful
Very quick response to enquiries . Very pleasant to talk to . Always helpful, professional and friendly. Supportive to me as a new landlord with reassuring advice and good service ....
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By: Mike Neville Estate Agents
Nov 13, 2017
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We appreciate you taking the time to let us know on your positive experience with our sales and lettings departments. All of the staff here are very happy with the review that you left for us. ...
No image available James
(15)
No image available Chris
(12)
No image available Kayleigh
(3)
No image available Callum
(1)
No image available Sue
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Vendor Fees

Our fees are negotiable based on the type of property or land being sold. Please call to discuss our marketing options & fee's which are inclusive of VAT.

Landlord Fees

Full Management Fee’s

COMMISSION FEES
One property 15% including VAT 12.5% + VAT
Two properties 13.2% including VAT 11% + VAT
Three + properties 12% including VAT 10% + VAT
Portfolio of five or more properties - Negotiable

This fee will automatically be taken from the rental payment each month and the remainder will be transferred into your bank account on a monthly basis.

Landlords Fee:
£180.00 including VAT = £150.00 + VAT

This fee is for providing legal Tenancy Agreements, deposit protection and a detailed agreement and schedule of contents which includes photographs

Renewal fee:
£72.00 including VAT = £60.00 + vat

This is if a change in tenancy for the property after a tenant moves out and a new Tenancy Agreement and schedule of contents etc, is required.

INTRODUCTORY FEES
A payment of 60% of one months rent including VAT (1/2 months' rent + VAT)

Landlord's fee
£180.00 including VAT = £150.00 + VAT

This fee is for providing legal Tenancy Agreements, schedule of contents with photographs and tenant references. This fee will be taken from the first month's rent.

Tenant Fees

One weeks rent of the monthly rent is payable in order to secure a property. Payment can be made by debit or credit card. We also confirm that we require payment of the first month’s rent after 14 days to further secure the property if you haven’t moved in within this period. You are required to start the tenancy within 4 weeks of securing the property, unless agreed otherwise in advance. It is the responsibility of the Proposed Applicants to ensure all references are completed and concluded to an ‘Acceptable’ Outcome within 7 days.

Please note that the one weeks rent is non-refundable if you provide false or misleading information, you fail the ‘right to rent’ checks or you withdraw from the proposed tenancy.
Last updated at 16/10/2019, 4:48 PM by Chris Brett
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

IN-HOUSE COMPLAINTS PROCEDURE

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 12:02 PM 14/06/2017 by allAgents

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Rushden, NN10


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