5 star

66

66

4 star

15

15

3 star

0

2 star

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1 star

11

11

Customer Reviews

Showing 1-30 of 92

“ They work for us... ”

5 Star Review

Apr 10,2018

Anthony Coulouras

Tanya Malik

By: 'Canadian Landlord'

Apr 10,2018

Branch: London, 103 Parkway
Services: They manage our building
Would you recommend?: Yes
Postcode: nw1

Branch: London, 103 Parkway
They manage our building
Postcode: nw1

0 people found
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As a landlord, I would absolutely recommend London Residential to take care of ones flat. Their team is there for you and can take care of everything, without us landlords having to worry at all...
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By: Jules

Apr 16, 2018

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Many thanks for your 5* review. Best wishes from us all at London Residential. ...

“ Excellent efficient service exceeded expectations 100%... ”

5 Star Review

Mar 21,2018

Liana Loporto

Josephine Dayan

By: 'Maria'

Mar 21,2018

Branch: London, 103 Parkway
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NW1

Branch: London, 103 Parkway
Sales (as a Buyer)
Postcode: NW1

1 people found
this helpful

I never thought I would write a good review about an estate agent. But I really have to. I had been looking for a property for a while and dealing with manipulative agents was frustrating. From the very start Josephine and Liana were very responsive ...
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By: Jules

Mar 29, 2018

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Hello Maria - a big thank you for your fabulous 5* review. London Residential aim for excellence across the board and Liana and Josephine have clearly achieved this. Very best wishes to you. ...

“ Transaction done... ”

5 Star Review

Mar 20,2018

Liana Loporto

Josephine Dayan

By: 'The best agency in North'

Mar 20,2018

Branch: London, 103 Parkway
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NW3

Branch: London, 103 Parkway
Sales (as a Vendor)
Postcode: NW3

0 people found
this helpful

If they cannot do it then no one can. I have gone through many agencies by trading two properties in London but I was always going back the best. From day 1 the valuation was spot on and the whole process of viewings was very smooth ...
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Comment on agent fees

Very fair!

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By: Jules

Mar 21, 2018

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Many thanks Kostas for your 5* review. Your experience is exactly our aim! ...

“ Great Service... ”

5 Star Review

Mar 20,2018

Anthony Coulouras

By: 'Marian'

Mar 20,2018

Branch: London, 103 Parkway
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW1

Branch: London, 103 Parkway
Lettings (as a Landlord)
Postcode: NW1

0 people found
this helpful

This was the first time I have used London Residential to rent out my property. They achieved this in two days! Very impressive. The three members of staff whom I dealt with Anthony, Tanya and Stevie could not have been more helpful. Would definitely recommend ...
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Comment on agent fees

Fair

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By: Jules Ferrigno

Mar 21, 2018

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Great to hear about your positive experience Marian and many thanks for taking the time to leave your review. ...

5 Star Review

Mar 15,2018

Kishan Mehta

By: 'Eric Picot'

Mar 15,2018

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW5

Branch: London, 103 Parkway
Lettings (as a Tenant)
Postcode: NW5

0 people found
this helpful

Great agency - they immediately understood what I was after and have always been very reactive when I needed them to be. i highly recommend it....
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4 Star Review

Feb 09,2018

By: 'Corinne'

Feb 09,2018

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W9

Branch: London, 103 Parkway
Lettings (as a Tenant)
Postcode: W9

0 people found
this helpful

James is great. Very considerate and has great attention to detail. Really appreciate your support in getting the property agreed at the right price....
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5 Star Review

Feb 09,2018

James Baines

By: 'Matt'

Feb 09,2018

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: NW5

Branch: London, 103 Parkway
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: NW5

0 people found
this helpful

We have used James many times over the last few years. His vast local knowledge and professionalism wins us over every time! He always manages to negotiate favourable terms for us and the landlord and does so with feedback being provided throughout. I would highly ...
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Comment on agent fees

Good

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5 Star Review

Feb 08,2018

Stevie Walton

By: 'Niro'

Feb 08,2018

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: NW5

Branch: London, 103 Parkway
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: NW5

1 people found
this helpful

Stevie was a great help with finding a flat close to work (Euston/Camden Town). She was always available on the phone and followed up on everything discussed which made the whole process quick and stress-free. Thanks heaps Stevie!...
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5 Star Review

Feb 08,2018

By: 'Andreea'

Feb 08,2018

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE1

Branch: London, 103 Parkway
Lettings (as a Tenant)
Postcode: SE1

0 people found
this helpful

I have just started my collaboration with London Residential and James was very helpful and prompt in answering to my emails during the entire rental process....
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5 Star Review

Feb 06,2018

Stevie Walton

By: 'Nathalie Bernard'

Feb 06,2018

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Rent PCM: £2200
Would you recommend?: Yes
Postcode: NW5

Branch: London, 103 Parkway
Lettings (as a Tenant)
Rent PCM: £2200
Postcode: NW5

1 people found
this helpful

Stevie was a pleasure to deal with and made a stressful situation manageable!! Always prompt correspondence and super helpful!! Thanks Stevie!!!...
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5 Star Review

Jan 24,2018

James Baines

By: 'SD'

Jan 24,2018

Branch: London, 103 Parkway
Services: Sales (as a Vendor)
Sold price: £380000
Would you recommend?: Yes
Postcode: N7

Branch: London, 103 Parkway
Sales (as a Vendor)
Sold price: £380000
Postcode: N7

1 people found
this helpful

James was extremely helpful and friendly during the 3 months spent finding a buyer for my property (a 1 bed flat in Holloway). His helpful manner continued through the sale, helping me to find a good solicitor, with whom I was also very happy. James was always ...
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Comment on agent fees

As expected.

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By: James Baines

Feb 08, 2018

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Thank you so much for your kind words, it was my pleasure :) All the best for the future James ...

5 Star Review

Jan 10,2018

Nicola Keane

Tanya Malik

By: 'George R'

Jan 10,2018

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Rent PCM: £430
Would you recommend?: Yes
Postcode: NW1

Branch: London, 103 Parkway
Lettings (as a Tenant)
Rent PCM: £430
Postcode: NW1

1 people found
this helpful

Just moved into a new flat that we found over Christmas with the help of London Residential. Everyone we dealt with was friendly and professional and allowed us to move in quickly with the minimum of fuss....
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5 Star Review

Jan 04,2018

Nicola Keane

By: 'Natalia B'

Jan 04,2018

Branch: London, 103 Parkway
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW1

Branch: London, 103 Parkway
Lettings (as a Landlord)
Postcode: NW1

1 people found
this helpful

My experience with London Residential has been smooth, quick and positive, right from the start. I've been advised accurately throughout my tenancy finding process and ended with a good result. Nicola in particular has been a great and efficient communicator, ensuring an easy start ...
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5 Star Review

Dec 14,2017

James Baines

By: 'LBR'

Dec 14,2017

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1

Branch: London, 103 Parkway
Lettings (as a Tenant)
Postcode: NW1

1 people found
this helpful

Very good agent in agent. Works tirelessly for both landlords and applicants. Look forward to doing more business in 2018...
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5 Star Review

Dec 13,2017

James Baines

By: 'CSA'

Dec 13,2017

Branch: London, 103 Parkway
Services: Relocation agent
Rent PCM: £2800
Would you recommend?: Yes
Postcode: NW1

Branch: London, 103 Parkway
Relocation agent
Rent PCM: £2800
Postcode: NW1

2 people found
this helpful

We work alongside LonRes and are happy with the excellent service from the agent, as well as the whole team on the agency. A very friendly team who are transparent in the way they work, and the good portfolio of properties. I highly recommend this ...
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Comment on agent fees

Low and transparent fees

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5 Star Review

Dec 13,2017

James Baines

By: 'Louise'

Dec 13,2017

Branch: London, 103 Parkway
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: Nw6

Branch: London, 103 Parkway
Lettings (as a Landlord)
Postcode: Nw6

1 people found
this helpful

James is a fantastic agent! Works super hard to get you what you need.Puts all customers first and is by far one of the best agents out there. James is honest direct and does not mess anyone around. He does so much of the ...
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Comment on agent fees

Great fees !

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5 Star Review

Dec 13,2017

James Baines

By: 'clement'

Dec 13,2017

Branch: London, 103 Parkway
Services: Property Management
Would you recommend?: Yes
Postcode: SW9

Branch: London, 103 Parkway
Property Management
Postcode: SW9

1 people found
this helpful

James is a great and very helpful agent, he always gets what we need as professionals. Always delivering an excellent service!...
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Comment on agent fees

good

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5 Star Review

Dec 12,2017

James Baines

By: 'Daniel G'

Dec 12,2017

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: WC1X

Branch: London, 103 Parkway
Lettings (as a Tenant)
Postcode: WC1X

2 people found
this helpful

Great and professional service received from James Baines, always happy to resolve any queries in no time. Always friendly and happy, overdelivering in help!...
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5 Star Review

Dec 12,2017

By: 'Matthew'

Dec 12,2017

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: nw5

Branch: London, 103 Parkway
Lettings (as a Tenant)
Postcode: nw5

1 people found
this helpful

I have used James many times over the last few years with my/our property search. He is extremely friendly, polite and diligent. He has always done his best to get amicable results between tenant and landlord and is always approachable. He has vast local ...
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5 Star Review

Dec 12,2017

James Baines

By: 'Daniel'

Dec 12,2017

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: n79q

Branch: London, 103 Parkway
Lettings (as a Tenant)
Postcode: n79q

2 people found
this helpful

Great Agent, very helpful, always on point, Have let a few flats through James and can't complain on the excellent service he delivers....
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Comment on agent fees

Low fees.

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5 Star Review

Dec 12,2017

James Baines

By: 'Justin'

Dec 12,2017

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: nw1

Branch: London, 103 Parkway
Lettings (as a Tenant)
Postcode: nw1

2 people found
this helpful

James has provided top class customer services and been very gracious in helping us with our search for the right rental accommodation....
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Comment on agent fees

Reasonable

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5 Star Review

Dec 12,2017

James Baines

By: 'Alex'

Dec 12,2017

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1

Branch: London, 103 Parkway
Lettings (as a Tenant)
Postcode: NW1

2 people found
this helpful

James is an helpful and very professional agent. He works hard and he is always available to answer and provide details to every question I asked. Always punctual, very friendly, attentive, excellent costumer services .I think are these qualities that everyone expect to an agent, ...
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5 Star Review

Dec 03,2017

Kishan Mehta

By: 'Sying'

Dec 03,2017

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW1

Branch: London, 103 Parkway
Lettings (as a Tenant)
Postcode: NW1

1 people found
this helpful

We came to London during the peak season hoping to find a rental apartment in 2 weeks before start of school. It was a challenge that Kishan Mehta bravely took on and in just the day after we contacted him, brought us to view 3 beautiful apartments. ...
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5 Star Review

Nov 30,2017

Tanya Malik

By: 'Fofi'

Nov 30,2017

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Rent PCM: £1170
Would you recommend?: Yes
Postcode: N2

Branch: London, 103 Parkway
Lettings (as a Tenant)
Rent PCM: £1170
Postcode: N2

2 people found
this helpful

I rent my house in East Finchley from London Residential. Kishan Mehta could understand what I wanted and within a few days the house I found with his help fulfilled my expectations. He is professional and very helpful. Ms Tanya Malik, who administrated the legal ...
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5 Star Review

Nov 26,2017

Tanya Malik

By: 'Roger'

Nov 26,2017

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: NW1

Branch: London, 103 Parkway
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: NW1

1 people found
this helpful

I got my new rental flat at The Henson, 30 Oval Road, from London Residential. The agents were able to quickly understand what I was looking for and the whole viewing process did not took more than a few hours before I had found the flat ...
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Comment on agent fees

Normal

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5 Star Review

Oct 31,2017

Stevie Walton

By: 'Taner Hallmark Estates'

Oct 31,2017

Branch: London, 103 Parkway
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW1

Branch: London, 103 Parkway
Lettings (as a Landlord)
Postcode: NW1

1 people found
this helpful

LR are so fortunate to have an innovator like you on in their team. Always love getting your perspective on things and always ahead of deadline too. Keep up the great and hard work. When it comes to renting our properties even at short notice ...
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5 Star Review

Apr 26,2017

Peter Coulouras

Tanya Malik

By: 'Nick M'

Apr 26,2017

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW5

Branch: London, 103 Parkway
Lettings (as a Tenant)
Postcode: NW5

2 people found
this helpful

Both agents were very polite and responded in a timely fashion to all of our questions. Having just arrived from overseas they were very helpful in easing us into the UK property system, given its differences from Australia. From the first phone call we had ...
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1 Star Review

Apr 04,2017

By: 'K'

Apr 04,2017

Branch: London, 103 Parkway
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: NW1

Branch: London, 103 Parkway
Lettings (Prospective customer)
Postcode: NW1

3 people found
this helpful

I contacted the Camden branch regarding a four-bed property in Camden. I was very interested in seeing the house, although no photos were available online. After initial email conversation, where multiple questions regarding our tenancy situation were asked, I was reluctant whether I should go ...
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By: Lewis Talbot

Apr 05, 2017

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I am really sorry to hear that you had a bad experience with one of our negotiators, I have now had an opportunity to speak with her and go through the email threads between you both in regards to your complaint. From what I can interpret, you enquired about a house we have available to rent, our representative contacted you via email to ask if you wanted to see and also some additional qualification questions that are imperative we get before we show prospective applicants for two important r ...

5 Star Review

Nov 18,2016

Stevie Walton

By: 'Philippa'

Nov 18,2016

Branch: London, 103 Parkway
Services: Lettings (as a Landlord)
Rent PCM: £2275
Would you recommend?: Yes
Postcode: nw1

Branch: London, 103 Parkway
Lettings (as a Landlord)
Rent PCM: £2275
Postcode: nw1

0 people found
this helpful

Both Stevie and Lewis and been great to deal with from start to finish, finding us a tenant within 24hr of signing the contract at full asking price. realistic and pleasant to deal with, I would recommend them every time....
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Comment on agent fees

very fair

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1 Star Review

Nov 11,2016

By: 'user101'

Nov 11,2016

Branch: London, 103 Parkway
Services: Lettings (as a Tenant)
Rent PCM: £2200
Would you recommend?: No
Postcode: NW1

Branch: London, 103 Parkway
Lettings (as a Tenant)
Rent PCM: £2200
Postcode: NW1

2 people found
this helpful

Precisely the same negative experience experienced, as listed below by another client. I arranged a viewing to see a flat from London Residential Parkway, namely The Henson, and was met by an ostensibly nice young chap ( I won't name names) During the viewing, I was ...
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