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Life residential, the modern property specialists, are a lettings, sales & management company. Established in 1999 by a team of London property professionals, with years of experience in the resid Read full description...Life residential, the modern property specialists, are a lettings, sales & management company. Established in 1999 by a team of London property professionals, with years of experience in the residential property market. Our main aim is to provide the most efficient service to clients worldwide that own high quality property in major UK cities with our main focus on London.
 
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Properties for sale
Properties for rent
Nov 29,2016
Minithumbdown
By:
Nov 29,2016
0 people found
this helpful
We rented a flat in Drayton Park. After 1 month we did not received the inventory yet. As soon as we arrived we found a mouse coming from an hole in the wall. I have asked many times to come to fix the hole and the only answer received is regarding the rate from the contractor. Nobody, came,after 5 weeks, to fix the hole in order to not have mice in the flat. Really unprofessional agency....
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Nov 25,2016
Minithumbdown
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Nov 25,2016
0 people found
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Life Residential are not returning our deposit! It has been a harrowing experience of following up with them for over 3 months now and they just keep giving excuses – emails after emails, phone calls, and nothing happens! The worst possible letting agents...
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Nov 22,2016
Minithumbdown
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Nov 22,2016
0 people found
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One of the most incompetent and unprofessional letting agents I have had the immense displeasure of having had dealings with during most of my tenancy at Drayton Park. Routinely issues rent arrears notices for rent which is not actually late or due in order to aggravate the relationship with your landlord and to make commission by trying to get the tenant evicted. Attempts to enter your rental apartment without the consent of the tenant. Cannot be approached for repairs without seriously aggrava...
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Comment on agent fees
Will try and milk you for what they can get away with.
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Nov 22,2016
Minithumbdown
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Nov 22,2016
0 people found
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They charge exorbitant fees for everything they possibly can. A change of tenancy costs £300 and they don't even come in to do an inspection. To get set up it's £300 and then to leave somehow they manage to charge another £145. DO NOT RECOMMEND...
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Comment on agent fees
Far too high
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Nov 04,2016
Minithumbdown
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Nov 04,2016
3 people found
this helpful
Worst estate agents I have ever had the displeasure of dealing with in my 20 years of renting!!! It all went fine....until I signed the agreement. - Very slow response time, if at all. You can email and leave messages, only to have no response and continually have to chase them - Have dealt with about 15-20 people in 1 year and rarely do they seem to know what's going on. There's someone different for every single task. - They've let themselves in for viewings without even ringing the ...
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Oct 07,2016
Minithumbdown
By:
Oct 07,2016
1 people found
this helpful
"I am very disappointed of the service provided by the life residential. There is a problem in my flat and I have already escalated this problem to assigned property manager 1 month ago but still couldnot solved. They told me that they are awaiting response from Landlord. How difficult can it be to reach landlord? They reached the landlord and completed all the paperworks in a few days when I decided to rent the flat. I will never advice life residential to anyone. Life residential is good ...
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Comment on agent fees
bad
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Sep 20,2016
Minithumbdown
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Sep 20,2016
0 people found
this helpful
They usually ask you everything is possible to get an apartment but, when you ask something to them they disappear. We asked to change a broken wardrobe and they replaced it (after several emails) with one that was the half of the first one, so basically we had to keep the wardrobe broken. After that, we had a problem with a window, solved in less time but, after few months, the window is still broken. After that, we have been having another problem and we have been waiting for more than one mon...
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Mar 13,2016
Minithumbdown
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Mar 13,2016
3 people found
this helpful
This was the biggest nightmare of my 4 years in London. This guys not only came for viewings without giving Any notice whatsoever, they also tried to charge us more than a 1000 pound for check out costs, which was then put down to 300 as we fought back for all illegal and wrong charges. I would come home and clearly see someone was there and they were denying they were coming for viewings. In the end I caught them at time they visited, which was just ridiculous. This guys are property developers...
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Comment on agent fees
Bad
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Oct 09,2015
Minithumbup
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Oct 09,2015
0 people found
this helpful
Stephen Hobbs / Kenneth Wu property manager *at Drayton Park branch, very nice to deal with. Service good - prompt and friendly....
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Oct 08,2015
Minithumbup
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Oct 08,2015
0 people found
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Very quick to reply. Concise nature in emails. Problems mostly get fixed on the same day, if not the day after....
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Sep 30,2015
Minithumbup
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Sep 30,2015
0 people found
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Kenneth was great at handling any queries we had. He was very quick at responding to emails and very polite. We had also worked with Stephen Hobbs before, who was also excellent! Life Residential has been fantastic for us! Highly recommend them to anyone...
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Sep 20,2015
Minithumbup
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Sep 20,2015
0 people found
this helpful
Mr Kenneth XU is a very thoughtful and kind person.He had done his work very professionally, and effectively for us when we left the property.I sincerely appreciated his great help and brilliant attitude for any queries we had. We would like to say a big thank you to him though it was a while ago. The experience we had with Mr Xu from Life residential had been the best ever one in all of my renting experience. I highly recommend you to any of my friend who need to rent or let a property....
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Jun 21,2015
Minithumbup
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Jun 21,2015
0 people found
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Sharnae was realy nice to me and my friend meanwhile we were looking for flat. She searched all potential flats for us. She is not just very kind but also really knowledgable. We appreciate her help during our flathunting and Im so sorry I leave this feedback just now, 2months later....
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May 18,2015
Minithumbup
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May 18,2015
0 people found
this helpful
Jose provided great support throughout the tenancy process. He was available at all times to respond to any queries we had, and even dropped us a message once we had moved in to see if everything was alright. This amount of care is not often seen in the competitive market of the real estate sector. I would thoroughly recommend using him for any future property searches, he is there to assist at all times. Thank you very much Jose!...
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May 11,2015
Minithumbdown
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May 11,2015
2 people found
this helpful
Terrible service. AVOID using them. I would never recommend them again. We recently moved from India and we wanted to move in somewhere Central. We saw the apartment in the Whitehouse Apartments TWICE and both times, the furniture was not in it. We were shown pictures of it and we assumed that it will be in decent shape. I asked for an inventory report and was given a dated one (more than a year old) specifically for any appliances that I will need to buy. I was NOT asked to review the ...
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What agent could do to change your mind?
The agent could've been upfront about all this additional items. We were told that they "gave" us the inventory report which was a lie. I requested them for it TWICE specifying that it was for my planning to buy additional material and not to review the sad state of the sofas or any other furniture! They never advised us to go through it. It was a complete shock to me when we moved in, after we signed the contract. After that, all they said was that nothing can be taken out, since it was in the contract. When space is such a premium, it was ridiculous to have chipped plates, wobbly furniture lying around. Extremely unhelpful.
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Apr 23,2015
Minithumbup
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Apr 23,2015
0 people found
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We are very appreciative of the efficient handling of departure of previous tenant, finding and installing a new tenant with minimal void-period. This included taking over the apartment, inventory having the apartment cleaned, advertising and organising viewing of prospective new tenants and finally the installation of a suitable new tenant. As absentee-landlords, we appreciate this efficient service....
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Apr 23,2015
Minithumbup
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Apr 23,2015
0 people found
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Just to say many thanks both to Mr. Stephen Hobbs Mr. Josh Larn for arranging my new tenancy at short notice due to potential buyer who withdrew at the last minute from the sale of my flat....
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Apr 22,2015
Minithumbup
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Apr 22,2015
0 people found
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Dimitar worked tremendously hard during the sale process, from providing advise to chasing different parties in the process. Fantastic job and I would say that he worked harder than any other party on the deal. Would definitely recommend...
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Apr 17,2015
Minithumbup
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Apr 17,2015
0 people found
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an excellent service throughout - friendly, kept in touch and answered all my questions as we progresed - and has continued to do so with any subsequent queries I have had......first class all round...
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Apr 16,2015
Minithumbup
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Apr 16,2015
0 people found
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Sharnae was brilliant, she advised me to set an early viewing to maximise my chances and she was great during the whole process negotiating with the landlord. Felt I could trust her completely and I value that when looking for a new home. Thank you very much...
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Apr 15,2015
Minithumbup
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Apr 15,2015
0 people found
this helpful
I recieved a really good service from Life Residential and everyone was really helpful and quick with responses and queries! I was unable to come and view the property myself so Simon was able to send me a video which was really helpful and was able for me to see the whole flat. The Digital Goodloard programme was excellent and I was able to fill out forms and get them back to the office very quickly so that speaks up the process. Very happy with the service....
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Apr 10,2015
Minithumbup
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Apr 10,2015
0 people found
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Stephen was very helpful with every aspect of my move - from forms I need to fill out to finding my parking space and repairing a lock - which all went very smoothly and he even checked I had settled in well before the long Easter break right after my move in date. Five star!...
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Comment on agent fees
There is a small tenant register fee and the usual 6 week deposit - pretty standard.
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Apr 09,2015
Minithumbup
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Apr 09,2015
0 people found
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Very professional agency in a more casual friendly way. Signing contact was online based which was easy to handle even though I was in Shanghai....
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Apr 09,2015
Minithumbup
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Apr 09,2015
0 people found
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Stephen was absolutely fantastic from the moment we had a viewing through to the entire process, ensuring he was doing everything he could to get us moved in when we wanted. Also, every time head office does not do their job (work that needs to take place, questions we have), Stephen is always been so helpful and gets everything done. Wish Stephen was our property manager as he gets everything done in a good time, and so effective. Overall, great experience working with Stephen. Head office howe...
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Apr 01,2015
Minithumbup
By:
Apr 01,2015
0 people found
this helpful
I sold my property throught Dimitar. He is professional and responsive and keeps me updated frequently on how things are going on. He deals with setbacks positively and try to overcome them with fresh ideas so that what I set to achieve, that is to get my unit sold, is achieved within the constraints that I had. Will not hesitate to recommend Dimitar to future vendors....
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Apr 01,2015
Minithumbup
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Apr 01,2015
0 people found
this helpful
Dimitar was courteous, professional and always available throughout the transaction. When some unexpected delays hit, he remained patient and understanding. Made the whole process as painless as possible!...
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Mar 24,2015
Minithumbup
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Mar 24,2015
0 people found
this helpful
Ross' response time to emails and general helpful disposition made our move seamless. I would recommend Life and specifically Ross to any person seeking to let a flat in the Greater London area....
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Mar 23,2015
Minithumbup
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Mar 23,2015
0 people found
this helpful
Great guy to work with, facilitates all the parties involved and acts as a solid link of communication. Prompt and always supportive. A real gem in the world of estate agents....
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Mar 23,2015
Minithumbup
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Mar 23,2015
0 people found
this helpful
prompt reply, freindly, and follow-up my case timely overall, a good experience...
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Mar 23,2015
Minithumbup
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Mar 23,2015
0 people found
this helpful
We are so very glad to have used Life Residential and James to find our new flat. Everything was taken care of with the utmost professionalism and ease. Also the user experience on the Goodlord website deserves special commendation. It made the entire process much simpler and faster. I will definitely be recommending Life Residential to both friends and family....
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Firm rankings



Canary Wharf
Lincoln Plaza Marketing Suite, 10 Indescon Square, London E14 9EZ
(42)
Clapham Road
131-143 Clapham Road, London SW9 0HP
(4)
Deptford
Block A, Hudson Building, Deals Gateway, Blackheath Road, London SE10 8EA
(55)
show all branches (15)
East London
East london, Unit B Westgate Apartments 14 Western Gateway, London E16 1FD
(33)
Finchley
332 Ballards Lane, London N12 0EY
(0)
Greenwich
6 Victoria Parade, London SE10 9FR
(17)
Head Office
Unit 2 Portal West Business Centre 6 Portal Way, London W3 6RU
(35)
Nine Elms Riverside
11 Flagstaff House, London SW8 2LZ
(18)
North london
North London, Unit 4, 71b Drayton Park, London N5 1BF
(23)
Sully
Hayes Point, Hayes Road, Cardiff CF64 5YA
(3)
The Apex Ealing
Sales and Marketing Suite, 32 - 38 Uxbridge Road, London W5 2BS
(0)
Tower Bridge - City
Spice Quay, 34 Shad Thames,, London SE1 2YG
(15)
West london
County Hall Southbank, 252 Westminster Bridge Rd, London SE1 7PD
(34)
Westminster
23 Monck Street, London SW1P 2AE
(26)
Whitehouse - Waterloo
Downstream Building, 9 Belvedere Road, London SE1 8XZ
(8)

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