Life residential, the modern property specialists, are a lettings, sales & management company. Established in 1999 by a team of London property professionals, with years of experience in the resid Read full description...Life residential, the modern property specialists, are a lettings, sales & management company. Established in 1999 by a team of London property professionals, with years of experience in the residential property market. Our main aim is to provide the most efficient service to clients worldwide that own high quality property in major UK cities with our main focus on London.
Life Residential

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Properties for Sale
Properties to Rent

“ Worst management ever... ”

Jun 21,2018
Minithumbdown
By: 'James'
Jun 21,2018
0 people found
this helpful
Worst management ever... went through 3 different property managers who all proved that they were incapable of managing anything. Took months to resolve any issues, if they did indeed resolve them at all. Attempted to deduct close to £1,000 for bills that I wasn't aware of/...
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“ Incompetent and immoral... ”

Apr 26,2018
Minithumbdown
By: 'James D'
Apr 26,2018
0 people found
this helpful
Avoid at all costs! We lived in a property managed by Life Residential for 2 years. From beginning to end the service was a total joke. Each person we spoke to was more incompetent than the last with constant fobbing off of excuses (we were passed ...
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Comment on agent fees
NA
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By: Sam
May 24, 2018
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I lived in a flat managed by this horrible company. They decided to fix the bathroom the day after i moved in! I found out when the handyman knowcked at the door! i complained about light for 18 months and it never got fixed. expensive*.Avoid at all costs ...

“ Terrible experience, strongly unrecommended.... ”

Apr 13,2018
Minithumbdown
By: 'Pix'
Apr 13,2018
1 people found
this helpful
This agent is a nightmare for the tenants. First of all the fees are extremely expensive, that's how they exploit tenants' and landlords' money. Next the letting agent never talks about the painful and long-going processes before you pay them the holding deposit which ...
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Comment on agent fees
Bad. Extremely expensive.
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Nov 11,2017
Minithumbdown
By: 'Emmeline'
Nov 11,2017
2 people found
this helpful
Do not rent from this agent!! This is the worst letting agent I have ever dealt with as a tenant. The staff are incompetent at best! They never respond to emails, and if you're lucky and manage to get them on the phone they'...
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Comment on agent fees
Bad
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Oct 13,2017
Minithumbdown
By: 'Mohammed'
Oct 13,2017
3 people found
this helpful
The worst service i have ever experianced! I've delt with foxtons and, Marsh and Parsons before. i'm suprised this company actually acts so irrresponsible. issues with contract, issue with mangement very rude staff. worst when you pay months upfront! Tenant!! do not trust ...
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Oct 11,2017
Minithumbdown
By: 'Think twice before working with this agent'
Oct 11,2017
5 people found
this helpful
11 days left since I have moved from the flat and still same excuse from Life Residential; They are not able to reach my landlord, so not able to send my deposit back. Surprisingly, agent was very capable of reaching landlord when the new tenants decide ...
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Sep 19,2017
Minithumbdown
By: 'Tenant2583'
Sep 19,2017
2 people found
this helpful
Worst agents in town. Make sure they give everything in writing as they lie about anything to rent a property. Also when it's time to return the deposit they do anything to get something and then they stop answering emails altogether....
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Comment on agent fees
Bad. huge fees and they keep sucking like a leech for any renewal where they do literally nothing.
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Aug 12,2017
Minithumbdown
By: 'JordanC'
Aug 12,2017
5 people found
this helpful
I have never dealt with such an unprofessional group of people; from the day we sent over our deposit until now (wrestling to get it back) dealing with Life Residential has been a nightmare. We had several property managers relocate (aka mysteriously disappear leaving e-mails ...
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By: JordanC
Sep 15, 2017
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To continue: We have now been out of the property for over three months and the property manager hasn't managed to return our deposit. She suggested disputing it which has further dragged out the process since she goes weeks without responding to e-mails. AVOID THIS PLACE!! We have provided proof that it wasn't cleaned, said we would get lawyers involved and all we get is apathetic responses. You'll regret doing business with Life Residential. ...
Jun 19,2017
Minithumbdown
By: 'Anon'
Jun 19,2017
2 people found
this helpful
Extremely poor driving skills!! The person who I just came into contact with drives extremely dangerously and needs to go have some more lessons instead riding round thinking there real cool...
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Jun 10,2017
Minithumbdown
By: 'Sam'
Jun 10,2017
2 people found
this helpful
Terrible experience from start to finish - Avoid at all costs. They are very happy to chase you when they want but if you have any problems you will have difficulty getting hold of somebody willing to help you. Be very careful with inventories because ...
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Comment on agent fees
Fees are extortionate - will attempt to charge you for as much as they possibly can
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Mar 13,2017
Minithumbdown
By: 'Joao'
Mar 13,2017
3 people found
this helpful
So, what is a letting agency supposed to do? I would say, one of the basic responsibilities is to establish a communication channel with the tenant (they are paid for it). Well Life Residential has a problem with tenant communication, apart from paying bills they ...
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Comment on agent fees
Probably one of the most expensive in London
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Feb 11,2017
Minithumbdown
By: 'Jonathan Sammons'
Feb 11,2017
6 people found
this helpful
I paid over £20,000 up front for a 12 month lease on a rental property. At the end of the 12 month lease I had an additional payment to make which I was not made aware of. Their collections team contacted me multiple times a day to ...
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Feb 02,2017
Minithumbdown
By: 'Bilal'
Feb 02,2017
3 people found
this helpful
Very unprofessional agency. They are by far the worst agency I had to deal with. My flat manager couldn't care less. It took them more than 2 months to fix a problem with the heater in the middle of winter when it was freezing cold. They ...
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Dec 14,2016
Minithumbdown
By: 'Renata'
Dec 14,2016
5 people found
this helpful
One of the most painful letting agencies I have ever dealt with. Tries every opportunity to trick you out of money, could not care less about the tenant. Just one example - I was forced to sleep in the flat I had rented for three ...
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Comment on agent fees
Rip off
Was this helpful? Yes
Nov 29,2016
Minithumbdown
By: 'Really Unporfessional letting agency'
Nov 29,2016
6 people found
this helpful
We rented a flat in Drayton Park. After 1 month we did not received the inventory yet. As soon as we arrived we found a mouse coming from an hole in the wall. I have asked many times to come to fix the hole and the ...
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Nov 25,2016
Minithumbdown
By: 'Shikha'
Nov 25,2016
3 people found
this helpful
Life Residential are not returning our deposit! It has been a harrowing experience of following up with them for over 3 months now and they just keep giving excuses – emails after emails, phone calls, and nothing happens! The worst possible letting agents...
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Nov 22,2016
Minithumbdown
By: 'Anonymous'
Nov 22,2016
7 people found
this helpful
One of the most incompetent and unprofessional letting agents I have had the immense displeasure of having had dealings with during most of my tenancy at Drayton Park. Routinely issues rent arrears notices for rent which is not actually late or due in order to ...
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Comment on agent fees
Will try and milk you for what they can get away with.
Was this helpful? Yes
Nov 22,2016
Minithumbdown
By: 'Matt'
Nov 22,2016
4 people found
this helpful
They charge exorbitant fees for everything they possibly can. A change of tenancy costs £300 and they don't even come in to do an inspection. To get set up it's £300 and then to leave somehow they manage to charge another £145. DO NOT RECOMMEND...
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Comment on agent fees
Far too high
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Nov 04,2016
Minithumbdown
By: 'Kam'
Nov 04,2016
6 people found
this helpful
Worst estate agents I have ever had the displeasure of dealing with in my 20 years of renting!!! It all went fine....until I signed the agreement. - Very slow response time, if at all. You can email and leave messages, only to have no response ...
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Oct 07,2016
Minithumbdown
By: 'Erdem'
Oct 07,2016
5 people found
this helpful
"I am very disappointed of the service provided by the life residential. There is a problem in my flat and I have already escalated this problem to assigned property manager 1 month ago but still couldnot solved. They told me that they are awaiting response ...
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Comment on agent fees
bad
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Mar 13,2016
Minithumbdown
By: 'Lilandjc'
Mar 13,2016
6 people found
this helpful
This was the biggest nightmare of my 4 years in London. This guys not only came for viewings without giving Any notice whatsoever, they also tried to charge us more than a 1000 pound for check out costs, which was then put down to 300 as we fought ...
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Comment on agent fees
Bad
Was this helpful? Yes
Oct 09,2015
Minithumbup
By: 'ls'
Oct 09,2015
0 people found
this helpful
Stephen Hobbs / Kenneth Wu property manager *at Drayton Park branch, very nice to deal with. Service good - prompt and friendly....
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Oct 08,2015
Minithumbup
By: 'Rosie'
Oct 08,2015
0 people found
this helpful
Very quick to reply. Concise nature in emails. Problems mostly get fixed on the same day, if not the day after....
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Sep 30,2015
Minithumbup
By: 'Fadi'
Sep 30,2015
0 people found
this helpful
Kenneth was great at handling any queries we had. He was very quick at responding to emails and very polite. We had also worked with Stephen Hobbs before, who was also excellent! Life Residential has been fantastic for us! Highly recommend them to anyone...
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Sep 20,2015
Minithumbup
By: 'Jing Zhao'
Sep 20,2015
0 people found
this helpful
Mr Kenneth XU is a very thoughtful and kind person.He had done his work very professionally, and effectively for us when we left the property.I sincerely appreciated his great help and brilliant attitude for any queries we had. We would like to say ...
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Jun 21,2015
Minithumbup
By: 'Szilvia'
Jun 21,2015
0 people found
this helpful
Sharnae was realy nice to me and my friend meanwhile we were looking for flat. She searched all potential flats for us. She is not just very kind but also really knowledgable. We appreciate her help during our flathunting and Im so sorry I leave ...
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May 18,2015
Minithumbup
By: 'Talal'
May 18,2015
0 people found
this helpful
Jose provided great support throughout the tenancy process. He was available at all times to respond to any queries we had, and even dropped us a message once we had moved in to see if everything was alright. This amount of care is not often ...
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May 11,2015
Minithumbdown
By: 'Div'
May 11,2015
5 people found
this helpful
Terrible service. AVOID using them. I would never recommend them again. We recently moved from India and we wanted to move in somewhere Central. We saw the apartment in the Whitehouse Apartments TWICE and both times, the furniture was not in it. We were shown ...
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What agent could do to change your mind?
The agent could've been upfront about all this additional items. We were told that they "gave" us the inventory report which was a lie. I requested them for it TWICE specifying that it was for my planning to buy additional material and not to review the sad state of the sofas or any other furniture! They never advised us to go through it. It was a complete shock to me when we moved in, after we signed the contract. After that, all they said was that nothing can be taken out, since it was in the contract. When space is such a premium, it was ridiculous to have chipped plates, wobbly furniture lying around. Extremely unhelpful.
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Apr 23,2015
Minithumbup
By: 'Joseph'
Apr 23,2015
0 people found
this helpful
We are very appreciative of the efficient handling of departure of previous tenant, finding and installing a new tenant with minimal void-period. This included taking over the apartment, inventory having the apartment cleaned, advertising and organising viewing of prospective new tenants and finally the installation ...
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Apr 23,2015
Minithumbup
By: 'Mike Brown'
Apr 23,2015
0 people found
this helpful
Just to say many thanks both to Mr. Stephen Hobbs Mr. Josh Larn for arranging my new tenancy at short notice due to potential buyer who withdrew at the last minute from the sale of my flat....
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From Landlords From Tenants From Vendors From Buyers Other
75 3 175 40 15 0 20 0 8 4

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