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    Karl Connolly
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    Francesca Gurney
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    Ashley Leahy
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    Robert Nagle
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    jane payne
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    Karl Connolly
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    Bristol Payne
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    Jane
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Properties for Sale
Properties to Rent

Feb 20,2018
Minithumbup
Jodie Morris
By: 'Sue A'
Feb 20,2018
0 people found
this helpful
L&N Westbury sold my house in Stoke Bishop and found me my new home in Westbury on Trym. Louis Gordon was attentive, supportive and gave sound advice during what could have been a very stressful time. A very safe pair of hands. Jodie was efficient and friendly and a joy to deal with. They make a great team. I would highly recommend them. Loved the cake on moving day. Just the job for me and the removal crew. Thanks !...
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Dec 06,2017
Minithumbup
Louis Gordon
By: 'Stuart and Linda Glover'
Dec 06,2017
0 people found
this helpful
It is vital and excellent for morale to give positive feedback to the member of the team who facilitated and lubricated our house sale, a process I am told can be very stressful. Louis ensured that there were no difficulties. His calm and reassuring input at all stages ensured that we felt that there was a steady and knowing hand on the tiller at all times. He kept us informed at all times and we never felt that we were in limbo or out of touch with the process. He had a feel for our prope...
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Dec 06,2017
Minithumbdown
Mark Leese
By: 'Fran J'
Dec 06,2017
0 people found
this helpful
I have previously sold 2 Bristol properties via Leese and Nagle receiving excellent service and results. I'd moved outside of the immediate branch area by a couple of miles in the city, but spoke to Mark Leese and a couple of other Bristol agents some 18 months before selling my latest property. I found other agents pushy and lightweight. I was impressed by Mark's lack of flannel, clarity, honest opinion and acceptance of my timing. 18 months later, I decided to sell and asked Mark...
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Comment on agent fees
Very Fair on the fees. Happy to pay for an excellent service which is what I received.
Was this helpful? Yes
Oct 26,2017
Minithumbup
Louis Gordon
Georgina Hodge
By: 'Dan'
Oct 26,2017
0 people found
this helpful
We bought our lovely house via Leese & Nagle and we had great experience overall. Louis was brilliant all the way through. When showing us a house, took time to explain and answered comprehensively all questions we had. He was very supportive and informative during the buying process. Georgina was amazing as well. She is all action, chasing, finding out information and lining up often useless solicitors. Always coming back with answers. We must thank Rob too for an expert advise. Once w...
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Comment on agent fees
good
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Jun 13,2017
Minithumbup
By: 'Tris and Naomi'
Jun 13,2017
0 people found
this helpful
Really well looked after especially by our estate agent contact Louis Gordon - it was Louis that actually found the house for us in the first place based on a consideration of our budget and our requirements. Great experience from start to finish - would fully recommend!...
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Jun 01,2017
Minithumbup
Karl Connolly
Georgina Hodge
By: 'Andy Griffiths'
Jun 01,2017
0 people found
this helpful
I bought my flat over 2 years ago thanks to Karl going above and beyond to secure it for me, so I had no hesitation in asking him to market the property for me when it came time to sell. His commitment and dedication are exceptional and nothing was too much trouble, even meeting a gas engineer at the property in my absence. Georgina is awesome - very calming and reassuring to talk to and if the says she's going to 'sort it' you'd better believe she will. Thanks Both!...
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Comment on agent fees
As a returning customer I was given a loyalty discount.
Was this helpful? Yes
May 26,2017
Minithumbup
Karl Connolly
By: 'K'
May 26,2017
0 people found
this helpful
Karl was brilliant! I was a first time buyer and he was really helpful and supportive throughout the entire process. Thank you so much!...
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May 23,2017
Minithumbup
Karl Connolly
By: 'Spudgun'
May 23,2017
0 people found
this helpful
Living in London I found Karl very helpful during the sale of my flat. So much so I found it was not necessary for me to visit Bristol from the start to the finish of the process. He seemed quite prepared to deal with issues not directly related to the sale, such as arranging for the clearance of unwanted furniture....
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May 11,2017
Minithumbup
Karl Connolly
Georgina Hodge
By: 'Aldo Rinaldi'
May 11,2017
0 people found
this helpful
We just completed and picked up the keys from Karl, Georgina and the team at Leese and Nagle. L&N were the agent for the vendor and were really great to deal with, efficent, and friendly and the sale progressed pretty seamlessly which was aided largely by their involvement and help along the way....
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Apr 25,2017
Minithumbup
Louis Gordon
By: 'Row222'
Apr 25,2017
0 people found
this helpful
Louis worked tirelessly to facilitate a favourable outcome, to what became a long drawn out process. This was due to having to find a second buyer for the property. He and the firm were communicative and professional throughout....
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Comment on agent fees
Favourable fees
Was this helpful? Yes
Mar 08,2017
Minithumbup
Karl Connolly
By: 'John_Smith_77'
Mar 08,2017
0 people found
this helpful
I was very pleased with the service from this estate agent. They were friendly professional and gave be very useful information which helped me find my current flat which I'm really happy with. Definitely recommended!...
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Jan 13,2017
Minithumbup
Louis Gordon
Georgina Hodge
By: 'Mike & Philippa'
Jan 13,2017
0 people found
this helpful
We recently purchased a house marketed through Leese & Nagle and we couldn't be happier with the service we received. Louis helped us significantly at the start, arranging viewings close to office closing times and negotiating a price reduction after we found several issues with the flat all while managing the sellers expectations. Louis is a complete professional and his effective communication ensured a relatively painless process. Towards the end of the purchase Georgina took over and aga...
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Jan 03,2017
Minithumbup
Louis Gordon
By: 'L'
Jan 03,2017
0 people found
this helpful
Louis Gordon from Leese and Nagel was extremely helpful and had lots of useful advice throughout our buying process. It was greatly appreciated as we were first time buyers. The locally made chocolate cake was a lovely touch when we completed....
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Oct 26,2016
Minithumbup
By: 'Camille'
Oct 26,2016
1 people found
this helpful
We came to Mark and Robert having spent 2 years looking for our next house in Bristol. Not only did they sell our house in a matter of days, at the price they had valued it for, they then found us the elusive house we had been looking for for so long. Along the way they spent time advising us several times on possible buys, and once we had found the right house, weeks from giving birth, they successfully ensured the process was completed in time. We moved in a week before our little one arrived,...
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Comment on agent fees
Fees were in line with competitors and usual practices
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By: mark Leese
Nov 03, 2016
View all comments (1)
Hi Camile/Adrian Many thanks for your kind words (especially after reading through the previous review) it is nice to know our efforts are appreciated. From our part it was a pleasure to deal with you and Adrian and I'm very pleased we also managed to accommodate your expanding family in a lovely new house. Pop by the office and say hi when you are passing. Mark ...
Oct 02,2016
Minithumbdown
By: 'Junaid'
Oct 02,2016
5 people found
this helpful
Dishonest, poor communication and mysogonistic. I found this company to be thoroughly unprofessional and would advise everyone to avoid them if possible for the reasons above. Dishonest. Throughout this process we were constantly met with dishonesty ranging from little white lies to much bigger ones. The little ones included stating that they were at "meetings" when actually at lunch and stating that "documents were lost in the post" to cover for delays. The bigger and mo...
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By: mark leese
Nov 03, 2016
View all comments (1)
PLEASE READ RESPONSE! Dear Junaid It is obvious you are unhappy at the events that took place during your purchase of home. That's not what we set out to achieve however I don't believe your review either reflects the other reviews on the site or our reputation as agents in the area. Having identified yourself by name our intention if you are amenable will be to discuss the issues you have raised directly. However as you have posted on a public forum we feel it is important to respond to you ...
Mar 24,2016
Minithumbup
Mark Leese
Georgina Hodge
By: 'Steve'
Mar 24,2016
0 people found
this helpful
Mark sold me my flat in 2004 as a long term investment. Although I bought at the height of the bubble then and was soon underwater, the advice turned out to be sound and 12 years later I sold the flat and cleared a healthy profit with Mark again taking care of things with help from Georgina. The process was smooth and swift....
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Feb 29,2016
Minithumbup
By: 'Lucy'
Feb 29,2016
1 people found
this helpful
We recently bought our new house through Leese & Nagle. From the start they provided a very professional service and our purchase was progressed quickly and efficiently. Would recommend....
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Was this helpful? Yes
Aug 10,2015
Minithumbup
Ashley
All the others who I dealt with.
By: 'Catherine Miller.'
Aug 10,2015
0 people found
this helpful
From the first meeting with Leese and Nagle, right through to completion of the sale, their service has been outstanding. Everyone was unfailingly pleasant,polite, patient, and absolutely on the ball, I appreciated being welcome at viewings and thanks to all of them the sale went through very smoothly and successfully. At my request, they recommended a solicitor who I found brilliant. In a long life, involving relocation quite a few times, this was the easiest, pleasantest and most efficien...
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Jun 24,2015
Minithumbup
Robert Nagle
Ashley Leahy
By: 'Sandra Ross'
Jun 24,2015
0 people found
this helpful
I used Robert Nagle for the sale of my Dad's house in Sneyd Park after his death. This was a very hard time for my sister and I but Robert was always very helpful and empathetic to our circumstances. He was also never trying to push us to lower the price even though the house was on the market for sometime. I would have no hesitation in recommending Lease and Nagle, Westbury on Trym to any friends or family. Thank you so much Robert, Ashley and Jane for all of your help!...
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Was this helpful? Yes
May 27,2015
Minithumbup
Karl Connolly
Georgina Hodge
By: 'Leanne'
May 27,2015
0 people found
this helpful
We sold our property through Leese & Nagle, and they were very quick at finding us potential buyers. We were fortunate to have multiple offers and we felt they did a good job of liaising with our chosen buyer to manage their expectations. I would recommend them as an agent as they are fast to respond and act professionally....
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Comment on agent fees
Estate agent fees are on the high side compared to solicitors, but this is industry standard.
Was this helpful? Yes
Mar 17,2015
Minithumbup
Ashley Leahy
By: 'Mark Lloyd'
Mar 17,2015
0 people found
this helpful
I've worked with Ash in the capacity of both buyer and more recently as a vendor, and have always found him to be exceptional. As a buyer he was by far the most proactive of the agents I was registered with, and he was always happy to try and accommodate our need to do viewings out of hours. As a vendor, he was fantastic - he worked extremely hard on our behalf and was frequently updating us on the feedback from viewings. During the conveyancing stages, Ash was always available to help push thin...
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Feb 24,2015
Minithumbup
By: 'Tillett'
Feb 24,2015
0 people found
this helpful
They were excellent from start to finish, very good tips about preparing the house for sale, a good/fair valuation and then the sale was expertly handled so that it all went through smoothly so very pleased and would highly recommend to all....
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Was this helpful? Yes
Jan 15,2015
Minithumbup
jane payne
By: 'Will Sheard'
Jan 15,2015
0 people found
this helpful
We recently completed the purchase of a house marketed by Leese and Nagle. Despite a few complications with the sale, Jane was fantastic. She was very proactive at keeping us updated, maintaining dialogue with the vendor and chasing solicitors. All in all a pleasantly stress free experience....
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Was this helpful? Yes
Jan 11,2015
Minithumbup
jane payne
By: 'Jo Rees'
Jan 11,2015
0 people found
this helpful
Both Jane & Mark were very professional and helpful throughout the whole process of selling my property. They constantly kept me updated and were willing to advise if any problems/issues arose. I couldn't recommend them enough. It was evident that they are an independent estate agent that care about their clients....
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Comment on agent fees
The fees were very competitive
Was this helpful? Yes
Dec 18,2014
Minithumbup
Robert Nagle
By: 'Joanna Abecassis'
Dec 18,2014
0 people found
this helpful
There were lots of agents to choose from in Bristol BS8 & BS9 and so I picked carefully! You don't sell property every day, but I soon realised that most charged more or less the same fee, and advertised in a similar way. So the service was going to clinch the deal - not least as I was keen that prospective buyers should receive a tip-top service. Robert came up with the goods - the Clifton office were also involved, but I never actually met them. So it was that old-fashioned, individ...
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Was this helpful? Yes
Dec 12,2014
Minithumbup
jane payne
Georgina Hodge
By: 'SN'
Dec 12,2014
0 people found
this helpful
We had great service from Leese & Nagle all the way through the process of buying our house. Jane was very accommodating in helping to arrange numerous viewings even at very short notice and was great at ensuring very quick communication between us and the vendors. Georgina was extremely helpful at negotiating all the small details and helping the process to run as smoothly as possible. Towards the end it felt like the solicitors were dragging things out a bit and both Jane and Georgina help...
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Dec 08,2014
Minithumbup
Karl Connolly
By: 'Andy G'
Dec 08,2014
0 people found
this helpful
Karl really did understand exactly what I was looking for following the 11th hour loss of a similar property and contacted me immediately flat 1 became available. All told initial call to completion was around 5 weeks. Thanks Karl and team!...
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Nov 17,2014
Minithumbup
Karl Connolly
By: 'PBM'
Nov 17,2014
0 people found
this helpful
Got off to a good start when I was informed very quickly that a suitable property had come onto the market. Viewings were easy to arrange and the subsequent negotiations were expertly handled. I also greatly appreciated not being repeatedly hassled during the conveyancing process only being contacted at key moments. Karl was extremely helpful....
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Nov 12,2014
Minithumbup
By: 'SurreyVendor'
Nov 12,2014
0 people found
this helpful
Very impressed from the first meeting after seeing a few local agents. Professional, knowledgeable and very experienced in the local market. Gave us a good valuation and a competitive commission. Found us a buyer for the full asking price within about a week of the property going on the market. They were very helpful with advice and very responsive when dealing with questions to the buyers, including chasing up to ensure the deal was moving forward....
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Comment on agent fees
competitive with local market
Was this helpful? Yes
Oct 05,2014
Minithumbup
jane payne
By: 'ChrisB'
Oct 05,2014
0 people found
this helpful
Jane, Mark, Georgina and the whole Leese and Nagle team have been fantastic. Not only professional and efficient, they truly went the extra mile - doing everything to smooth the process, communicate with all parties and help wherever they could to. I've been thoroughly impressed with their work and ability to go above and beyond expectations to complete the sale. I would certainly recommend them to friends and family and would jump at the chance to use them again....
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Comment on agent fees
I accepted Leese and Nagle as agents partly based on their very reasonable fee. However, given the huge effort and help provided by the Jane and colleagues, I\'m delighted and impressed with the fee. With Leese and Nagle I\'ve found that it\'s not what your paying (although this is very competitive) it\'s the level of service you\'re getting (which is excellent). Very, very happy.
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Job vacancies

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Agent Fees

We discuss our fee structure when conducting an appraisal as we tailor our service according to the requirements of each property.
Last updated at 11:48 AM 04/10/2016 by Francesca Gurney

Complaints Procedure

It is always best in the first instance to try and resolve matters amicably and to discuss the details of your complaint with one of the directors.

If still not satisfied you will need to write a letter or send an e-mail presenting all details of your of complaint and this needs to be sent to either of the directors Robert Nagle or Mark Leese.

If still unresolved then we are a member of the UK Ombudsman Scheme for Estate Agents and you are entitled to take your complaint up with them.
Last updated at 11:48 AM 04/10/2016 by Francesca Gurney

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