86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ...
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Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.
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Latest Reviews
View all Reviews 2095
12th Apr 2024
reviewed by 'Magda Bal'
18th Mar 2024
reviewed by 'Andrew Randall'
11th Mar 2024
reviewed by 'sarah'
4th Mar 2024
reviewed by 'Raj G'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86% | 91% | £23,200 | £3,000,000 |
| Lettings | 80% | 67% | £340 | £9,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 653 | 79 | 685 | 439 | 54 | 7 | 38 | 9 | 48 | 83 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
May 27,2023
May 27,2023
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The worst rental experience I have ever had. I've been renting for years and years but have encountered degrees of laziness and complete utter incompetence like at Leaders. It is remarkable how bad they are. It's really bold that they use so many children in ...
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May 24,2023
May 24,2023
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Unfortunately after initial discussion with a property its been radio silence ever since. Having attempted contacting them via several avenues, seems they're either too busy to respond or simply don't care....
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May 25, 2023
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Hi John, we are sorry to read your review, however unfortunately we do not have anyone registered recently with your name as searching for a property. Please confirm the property details or call us on 01773 828555 and we will be happy to help. Thank you ...
“Without a shadow of doubt, the worst company I have ever had the misfortune of dealing with...”
May 17,2023
May 17,2023
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Without a shadow of doubt, the worst company I have ever had the misfortune of dealing with. If they say they are going to do something, you can almost guarantee that it won't be done. Clueless, useless, disorganised, careless, apathetic are just some of the ...
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May 19, 2023
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“Dear Josh,
Thankyou for taking your time to review us. We take all feedback on board and aim to work with our customers to better our service where possible. We are bitterly disappointed to hear your feedback and are eager to speak with you to understand the context behind this. Please can we ask you to contact Head Of Property Management, Rebecca Vernon on [email protected] or 01332 208080, with your property address and details. We are keen to resolve any outstanding disgruntlements y ...
May 17,2023
May 17,2023
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This is the worst letting agency i have ever met.
From beginning I have faced lot of issues with this agency. There Property Management Service is Waste
They have separate departments for every system. When I moved in they have not provided any Keys to ...
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May 03,2023
May 03,2023
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Avoid leaders no deposit option.
It’s a scam and I ended up paying over £1700 and they still asked me for £65.
They don’t tell you that you would be paying twice. If they try to claim anything.
Was also told by an employee that ...
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Apr 25,2023
Apr 25,2023
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I have been dealing with Niki Mihell, excellent service, always keeping me updated on the purchase of my house, with updates, telephone calls and emails, very professional service and polite on the telephone, would recommend to family and friends to use Leaders.
Kind regards
Lisa ...
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Apr 10,2023
Apr 10,2023
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Took a holding deposit for a property that was totally unprepared. They booked a viewing without having keys to the property so couldn't view. Tried to force me to pay insurance and first month's rent despite contract not being signed. After we cancelled, few days ...
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Mar 04,2023
Mar 04,2023
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Tiffany was helpful in renting our property. She was friendly on the phone and by email, constantly updating us, patience, and demonstrate in depth knowledge of the renting market. we will not hesitate to recommend her to any landlord who want tenant for their property.
...
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Mar 03,2023
Mar 03,2023
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Always request for Ash Gleeson! He’s a great person! My husband and I have had to deal with several Letting negotiators in cumbersome renting processes but Ash made the same renting process pretty simple and easy. His communication and negotiation skills are exceptional. I ...
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Mar 03,2023
Mar 03,2023
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Always received prompt response. Very humble and supportive staff. Quality of services are outstanding. Paula always go extra mile to help....
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Mar 02,2023
Mar 02,2023
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I would like to say Megan Jones from Leaders in Gosport has gone above and beyond in her role to help me with ongoing issues with the purchase of my new property. In short she has been amazing....
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Feb 28,2023
Feb 28,2023
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Let property - Good advice and service received throughout the letting procedure from Yvonne at Leaders Woodthorpe Nottingham
Thank you...
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Feb 28,2023
Feb 28,2023
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Today I received the result of my first tenant inspection which I am very pleased about. I was able to see my house well looked after. I would like to thank Andre Payne who is looking after my property. His work is professional, always very ...
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Feb 27,2023
Feb 27,2023
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Disrespectful and unprofessional. Accepted our offer and then got their own colleagues to put a deposit down within 10 minutes if accepting our offer. We had to get our notice from our current landlord beforehand and now are left with nowhere to currently live...
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Feb 27,2023
Feb 27,2023
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Ash Gleeson made the process simple and easy to understand for us, and we appreciated his patience and expertise. His insight was extremely valuable to us and I don't think we could have done this without him....
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Feb 27,2023
Feb 27,2023
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Diabolical. After waiting days the Agent rang to tell us our offer had been accepted and within ten minutes whilst we were making an account on their online portal to add our holding deposit they told their colleague to get in before us and put ...
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Feb 25,2023
Feb 25,2023
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Thanks, Eleisha Thomas (Property Manager - Leaders) , for your excellent support!!
I don't have any words to express, you provided an incredible service!!
You have resolved all my queries on time and I am really happy that you are managing my cases.
I came to ...
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Feb 17,2023
Feb 17,2023
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Christine was a lovely and very helpful young lady, she went above and beyond to help me with a friendly but professional manner. Would highly recommend Leaders in Forest Hill....
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Feb 17,2023
Feb 17,2023
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15 years of renting and owning property in the UK and I have never come across a company as bad as Leaders.
Please note that my issues were not with a single individual or a branch, it has been with the company as a whole in ...
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Feb 16,2023
Feb 16,2023
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I wish i could give zero star, cursed the day i met them, i pay £1400 a month ruin my health, moved in every body happy, smooth process big house big garden. i had a 1 month old baby. over 6 weeks in black mould was coming out ...
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Feb 16,2023
Feb 16,2023
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Leandro Faria at Bournemouth office was welcoming and helpful. Found the right property for me. Also, he is good middleman between tenant and landlord, I appreciate his sincerity while communicating with him. Thank you....
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Feb 12,2023
Feb 12,2023
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This is the worst letting agents I have ever dealt with !! We have reported several issues in the house within the last 4 months and we are still chasing this up, literally nothing was done !! Beware!!...
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Feb 01,2023
Feb 01,2023
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The service from leader is great. They are well organised and have very lovely staff. I am new to leaders as a letting agent and so far they have been good....
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Jan 31,2023
Jan 31,2023
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The leaders team is very efficient and responsive.l was able to get accommodation in the timeframe l needed to move and Lucy was very helpful and always kept me updated in the whole process which left me with a peace of mind....
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Jan 20,2023
Jan 20,2023
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Deposit scheme is terrible. Property manager is completely unhelpful and bordering on dishonest. Changed gas and electricity meters when I was in the US, ended up with a 300 pound bill just for one months gas even though I wasn't in the country! Claims to not ...
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Jan 20,2023
Jan 20,2023
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They stop responding to calls and emails as soon as you hand the keys back. Checkout inventory completed the day after keys were handed over, everything was deemed to be fine with no deductions. Still it took them 34 days to process the return of the ...
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Jan 13,2023
Jan 13,2023
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When you are Looking for professional agents in SOUTHSEA, you don't need to look further, just go for LEADERS. Just as their name is, they would lead and get you a home of your choice. The staff are kind and active. Quick response to requests ...
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Jan 13,2023
Jan 13,2023
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Being a first time landlord I searched around and came up with initially 4 estate agents
After all the estate agent viewed the property only leaders made the effort to ring back and give me advise and guidance
My contact at leaders was Ham
We had ...
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Jan 05,2023
Jan 05,2023
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Antonia Weekes were excellent and helpful by making sure that I moved in and settled well. I will give her 5 stars....
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Jan 03,2023
Jan 03,2023
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Thank you team leaders Cambridge for my new home. The team is very efficient,very friendly and instant problem solvers. Thank you kaite for your help and hassle free support....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 11:52 AM 06/03/2014 by David Montero
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