• Arfan Riaz MARLA
    Arfan Riaz MARLA
  • Natasha Robinson
    Natasha Robinson
  • Richard Turner
    Richard Turner
  • Elin Jones MARLA
    Elin Jones MARLA
  • Mikolaj Jachowicz
    Mikolaj Jachowicz
  • Paul Jorgensen
    Paul Jorgensen
  • Antonietta Chiriaco
    Antonietta Chiriaco
  • Kyle Forrester MARLA
    Kyle Forrester MARLA
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    Gurdeep Bharj
  • upload your photo
    Manpreet Khosa
  • upload your photo
    Samira Sissala
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    James Wood
  • claim your profile
    Manpreet Khosa
  • claim your profile
    Najem Nouri
  • upload your photo
    Yasser Kaptan
  • Kirsty Hepburn
    Kirsty Hepburn
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    Ieva Karpaviciute
No description available.
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Ieva was friendly, polite, helpful and professional. A contrast to my experience with other agencies - many were rude and too pushy....
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Comment on agent fees
medium
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
I specifically dealt with Ieva Karpaviciute, and found her to be incredibly professional, quick to respond to queries, as well as friendly. There was a bit of a situation with the original flat I signed the letting agreement for, where the current tenant changed their mind and refused to leave at the end of their let. Being that I was moving from overseas and had a lot invested in the move, it was a very big problem. Fortunately, Ieva rapidly found me another place, even better than the first, ...
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Comment on agent fees
Fees seam reasonable, especially given the quality of service.
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
I recommend this estate agent and specially Ieva. Everything was really quick and I found a flat the same day with them. She understood exactly what I was looking for. If I have to move in the future I will go again to the same estate agent....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Ieva was really tenacious in ensuring everything could be arranged for a flat rental at short notice, while I was in a busy period at work. Flexible, courteous and loyal....
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Comment on agent fees
For the amount of work involved, actually very reasonable.
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
Elin was great to meet and deal with. Fast in her responses and very professional in her communication approach. I would recommend her to others....
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Comment on agent fees
NA
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
Elin was very accomodating and went above and beyond expectations. She was generous with her time and knowledge, and helped two kiwis feel very comfortable a long way from home. She was a pleasure to deal with and I highly recommend her....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
1 people found
this helpful
JorgensenTurner have been great for us. They were very helpful when we were looking for our place and contacted us quickly when anything suitable came up. Viewings were always available at times to suit us. The correspondence with them has been great and they were all very approachable and friendly. Arfan and Manpreet in particular were very helpful as we went through the offer and signing processes....
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Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
I have used Jorgensen Turner on several occasions and I have always found them, efficient, obliging and extremely professional. Their method of checking Credit and Character references is reassuring, I shall continue to use them in the future....
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Comment on agent fees
Reasonable and certainly no higher than any other Local Estate Agents in this area. are always open to negotiation with their clients of longer standing.
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
Intially we contacted Elin for a valuation and decided that we wanted to market it ourselves. Elin was proactive in getting clients over even though we were not marketing it through them. It was through her tenacity that the flat was rented to a lovely couple for a year....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
Yasser and James were exceptionally helpful throughout a very trying buying process. They were always available and proactive in the manner in which they operated. Thank you to them both and the whole team at JT!...
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Jul 31,2016
Minithumbup
By:
Jul 31,2016
0 people found
this helpful
Elin did a great job. She was proactive, contacted us with new available properties and supported us throughout the moving process....
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Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
2 people found
this helpful
I found a property to rent through Jorgensen Turner early June together with my sister. Overall I was very happy with their service, and was particularly impressed with their fast e-mail response rate. The renting process went smoothly, communication was clear, and I was happy with my renting experience....
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Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
Excellent letting agents who have let my flat quickly and at a good rental at a difficult time following Brexit...
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Comment on agent fees
Their fees are the same as their competitors in this area.
Was this helpful? Yes
Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
The whole process of buying a house was new to me and Gurdeep made what could have been a stressful process, almost painless and even enjoyable. Quite a feat. He was consistently professional and helpful. I would definitely recommend him to anyone considering this step....
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Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
Great service and communication. Quickly responded and was open in their discussion of the potential tenants. Would recommend najem and his colleagues....
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Comment on agent fees
As per others
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
I have come to know Jorgensen Turner in several guises: as a buyer, as a landlord, and - on a friend's behalf - as a tenant. Paul is absolutely excellent and leads by example. His team are organised, hugely energetic and responsive, extremely well informed, and courteous to everyone. This last quality is crucial for preserving good relations between landlords and tenants, and a great contrast with the attitude of other letting agents in the area. Earlier this year, I set Mikolaj the challenge ...
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Comment on agent fees
Competitive with local agents.
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
Najem is hugely professional, helpful and very friendly indeed. His hard work focuses on customers needs. I would highly recommend Najem and his colleagues at Jorgensen Turner. He is simply the very best real estate agent I have worked with. No complaints. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
Najem @ Jorgensen Turner estate agents was outstanding in the letting process of finding a new flat in London. He was very good at getting straight back to me as soon as I sent an email to the estate agent compared to the other ones I sent emails to. He also arranged a viewing with the current tenants on two different occasion. Between other agencies that I viewed properties with I felt he was very transparent and made me feel at easy with the process of securing the property for me and partner ...
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Comment on agent fees
Great 100 per tenant.
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
2 people found
this helpful
Whilst calling to arrange property viewings in London Afran was a very helpful and friendly person to speak to, he went out of his way to show us around the property and answer any questions we had in securing our property. Manpreet was also very helpful once the sale had gone through and kept us up to date with the hand over and any other things that had to be dealt with....
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Comment on agent fees
The agent fees seem to be average in comparison to the London average
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
2 people found
this helpful
Everything about this experience and service from Arfan and Manpreet was exceptional. Having used quite a few different letting agents in London and always feeling like I was chasing for answers, confirmation, forms etc. it was refreshing to have such communicative people working with me to answer my questions and make sure my move went smoothly. From the beginning Manpreet & Arfan kept us up to date on where the progress of our application was, to assisting us with outstanding queries an...
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Jul 12,2016
Minithumbup
By:
Jul 12,2016
2 people found
this helpful
Arfan and Manpreet are really polite, helpful and patient! I had asked quite a lot of questions and also revisited the property a number of times. They had always been patient to me and answered all my questions well....
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Jul 11,2016
Minithumbup
By:
Jul 11,2016
2 people found
this helpful
Arfan helped us find a flat that was suitable for our needs. After showing us the flat that we found in an online ad, he suggested that we see another one which was nearby, much better than the first one and still in our budget. We ended up renting that flat. Manpreet was super helpful during the whole paperwork process which included sorting out the references and all the tenancy agreement papers. She was very quick in answering all of our emails about the new flat and helped with all the ques...
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Jun 29,2016
Minithumbup
By:
Jun 29,2016
2 people found
this helpful
Elin did everything she could possibly do to ensure that we're able to move into the property we were negotiating for. Even though the landlords are too strict in terms of what they asked for, she tried her best to overcome every problem came up....
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Jun 28,2016
Minithumbdown
By:
Jun 28,2016
0 people found
this helpful
All the process to rent the new house went well, but from there on, it started going worse and worse. For any query during the first months, they would take about a week to get back with a useful answer. By the second year, after the contract renewal, they would not answer any query or request at all. At the most, if I were persistent, they would answer any query or request with a "will get back to you" but never really do anything....
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What agent could do to change your mind?
Was this helpful? Yes
Jun 27,2016
Minithumbup
By:
Jun 27,2016
2 people found
this helpful
i could not have asked for more. Ms Jones was always available, ready to help and provided fantastic service and advice. In what could have been a tricky timeline for most, Ms Jones was always there, stuck to agreed timelines and took all stress and anxiety away from what is normally such a stressful process. I could not have asked for a more friendly and professional support. Thank you, Elin....
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Comment on agent fees
In line with market rates
Was this helpful? Yes
Jun 24,2016
Minithumbup
By:
Jun 24,2016
0 people found
this helpful
Gurdeep took over the sale of our house which was in the doldrums, with a sale having fallen through. The initial asking price proposed by another member of staff proved too high. Gurdeep managed a price reduction. He followed it up very assiduously and kept things on track until the new buyer had exchanged contracts. Very satisfied with Gurdeep's service...
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Comment on agent fees
These were quite reasonable
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Jun 23,2016
Minithumbup
By:
Jun 23,2016
2 people found
this helpful
Paul and his team were great and extremely efficient in finding me a tenant. They secured a tenant within a week of marketing. Very Impressed. Elin in particular went out of her way to manage the move and make sure everything was in order. Including going to Ikea on her day off to handle some last minute furniture. This was the first time I used Jorgensen Turner and I would recommend them again. I much prefer working with a local agent rather then Foxtons or Marsh and Parsons, you just dont ...
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
Najem was the main estate agent and assisted me in any questions I had with regard to the flat. He was swift in replying to emails and called if there were any issues. Would highly recommend to anyone who is looking for an apartment....
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
1 people found
this helpful
My partner and I used Jorgensen Turner in Shepherd's Bush to find our new flat there. Arfan was great to deal with and was very helpful and responsive, including over the phone and on email. We moved into a flat in the first week of our search (which has to be a record in London), and was down to the great help of Arfan and his team. I would recommend Jorgensen Turner to anyone looking for a rental in the Shepherd's Bush area and surrounds....
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
I was very grateful for the help from Najem Nouri at Jorgensen Turner Estate Agents. As soon as I made contact with him he gave me honest and accurate advice and guided me through the renting procedure/process in this country moving from Norway to London this was all very new to me. He is a very hard working, honest gentleman that strives to give great customer service. Soon as I had faith with him i made an offer on a property and knowing the landlord was overseas the communication was really c...
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Comment on agent fees
GOOD
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
153 2 357 5 80 1 69 0 23 1

Job vacancies

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Review Statistics for Foxtons

Valuation and Fee Performance
71 % customers were satisfied with agent's fees 87 % accuracy of agent's valuations

Sales and lettings value statistics
Price range of properties sold by the agent Price range of properties rented by the agent
 
Minimum:83000 Minimum:275
Maximum:2370000 Maximum:12013

Review Summary

 
Total Reviews:764
Total Ratings:770
First Review:24/04/2007
Latest Review:30/04/2015
Overall Review Performance
 
Recommend:518
Disapprove:252
Satisfaction:68 %

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:45 Recommend:166 Recommend:190 Recommend:78
Disapprove:38 Disapprove:137 Disapprove:14 Disapprove:5
Satisfaction:55 % Satisfaction:55 % Satisfaction:94 % Satisfaction:94 %

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:21 Recommend:13
Disapprove:0 Disapprove:1 Disapprove:23 Disapprove:30
Satisfaction:- Satisfaction:0 % Satisfaction:48 % Satisfaction:31 %

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:2 Disapprove:0 Disapprove:0
Satisfaction:0 % Satisfaction:- Satisfaction:-

Agent Fees

No fees set.
Created at 3:34 PM 05/01/2016. Last updated at 3:34 PM 05/01/2016 by allAgents


Complaints Procedure

No procedure available.

Firm rankings



Queens Park Kilburn & Kensal
2a Brondesbury Road, London NW6 6AS
(204)
Shepherds Bush & Hammersmith
234 Uxbridge Road, London W12 7JD
(486)

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