• Arfan Riaz MARLA
    Arfan Riaz MARLA
  • Natasha Robinson
    Natasha Robinson
  • Richard Turner
    Richard Turner
  • Elin Jones MARLA
    Elin Jones MARLA
  • Mikolaj Jachowicz
    Mikolaj Jachowicz
  • Paul Jorgensen
    Paul Jorgensen
  • Antonietta Chiriaco
    Antonietta Chiriaco
  • Kyle Forrester MARLA
    Kyle Forrester MARLA
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    Gurdeep Bharj
  • upload your photo
    Manpreet Khosa
  • upload your photo
    Samira Sissala
  • claim your profile
    James Wood
  • claim your profile
    Manpreet Khosa
  • claim your profile
    Najem Nouri
  • upload your photo
    Yasser Kaptan
  • Kirsty Hepburn
    Kirsty Hepburn
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    Ieva Karpaviciute
No description available.
Jul 28,2016
Minithumbup
By:
Jul 28,2016
2 people found
this helpful
I found a property to rent through Jorgensen Turner early June together with my sister. Overall I was very happy with their service, and was particularly impressed with their fast e-mail response rate. The renting process went smoothly, communication was clear, and I was happy with my renting experience....
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Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
The whole process of buying a house was new to me and Gurdeep made what could have been a stressful process, almost painless and even enjoyable. Quite a feat. He was consistently professional and helpful. I would definitely recommend him to anyone considering this step....
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Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
Great service and communication. Quickly responded and was open in their discussion of the potential tenants. Would recommend najem and his colleagues....
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Comment on agent fees
As per others
Was this helpful? Yes
Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
Excellent letting agents who have let my flat quickly and at a good rental at a difficult time following Brexit...
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Comment on agent fees
Their fees are the same as their competitors in this area.
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
I have come to know Jorgensen Turner in several guises: as a buyer, as a landlord, and - on a friend's behalf - as a tenant. Paul is absolutely excellent and leads by example. His team are organised, hugely energetic and responsive, extremely well informed, and courteous to everyone. This last quality is crucial for preserving good relations between landlords and tenants, and a great contrast with the attitude of other letting agents in the area. Earlier this year, I set Mikolaj the challenge ...
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Comment on agent fees
Competitive with local agents.
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
Najem is hugely professional, helpful and very friendly indeed. His hard work focuses on customers needs. I would highly recommend Najem and his colleagues at Jorgensen Turner. He is simply the very best real estate agent I have worked with. No complaints. Thank you....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
Najem @ Jorgensen Turner estate agents was outstanding in the letting process of finding a new flat in London. He was very good at getting straight back to me as soon as I sent an email to the estate agent compared to the other ones I sent emails to. He also arranged a viewing with the current tenants on two different occasion. Between other agencies that I viewed properties with I felt he was very transparent and made me feel at easy with the process of securing the property for me and partner ...
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Comment on agent fees
Great 100 per tenant.
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
2 people found
this helpful
Whilst calling to arrange property viewings in London Afran was a very helpful and friendly person to speak to, he went out of his way to show us around the property and answer any questions we had in securing our property. Manpreet was also very helpful once the sale had gone through and kept us up to date with the hand over and any other things that had to be dealt with....
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Comment on agent fees
The agent fees seem to be average in comparison to the London average
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
2 people found
this helpful
Everything about this experience and service from Arfan and Manpreet was exceptional. Having used quite a few different letting agents in London and always feeling like I was chasing for answers, confirmation, forms etc. it was refreshing to have such communicative people working with me to answer my questions and make sure my move went smoothly. From the beginning Manpreet & Arfan kept us up to date on where the progress of our application was, to assisting us with outstanding queries an...
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Jul 12,2016
Minithumbup
By:
Jul 12,2016
2 people found
this helpful
Arfan and Manpreet are really polite, helpful and patient! I had asked quite a lot of questions and also revisited the property a number of times. They had always been patient to me and answered all my questions well....
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Jul 11,2016
Minithumbup
By:
Jul 11,2016
2 people found
this helpful
Arfan helped us find a flat that was suitable for our needs. After showing us the flat that we found in an online ad, he suggested that we see another one which was nearby, much better than the first one and still in our budget. We ended up renting that flat. Manpreet was super helpful during the whole paperwork process which included sorting out the references and all the tenancy agreement papers. She was very quick in answering all of our emails about the new flat and helped with all the ques...
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Jun 29,2016
Minithumbup
By:
Jun 29,2016
2 people found
this helpful
Elin did everything she could possibly do to ensure that we're able to move into the property we were negotiating for. Even though the landlords are too strict in terms of what they asked for, she tried her best to overcome every problem came up....
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Was this helpful? Yes
Jun 28,2016
Minithumbdown
By:
Jun 28,2016
0 people found
this helpful
All the process to rent the new house went well, but from there on, it started going worse and worse. For any query during the first months, they would take about a week to get back with a useful answer. By the second year, after the contract renewal, they would not answer any query or request at all. At the most, if I were persistent, they would answer any query or request with a "will get back to you" but never really do anything....
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What agent could do to change your mind?
Was this helpful? Yes
Jun 27,2016
Minithumbup
By:
Jun 27,2016
2 people found
this helpful
i could not have asked for more. Ms Jones was always available, ready to help and provided fantastic service and advice. In what could have been a tricky timeline for most, Ms Jones was always there, stuck to agreed timelines and took all stress and anxiety away from what is normally such a stressful process. I could not have asked for a more friendly and professional support. Thank you, Elin....
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Comment on agent fees
In line with market rates
Was this helpful? Yes
Jun 24,2016
Minithumbup
By:
Jun 24,2016
0 people found
this helpful
Gurdeep took over the sale of our house which was in the doldrums, with a sale having fallen through. The initial asking price proposed by another member of staff proved too high. Gurdeep managed a price reduction. He followed it up very assiduously and kept things on track until the new buyer had exchanged contracts. Very satisfied with Gurdeep's service...
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Comment on agent fees
These were quite reasonable
Was this helpful? Yes
Jun 23,2016
Minithumbup
By:
Jun 23,2016
2 people found
this helpful
Paul and his team were great and extremely efficient in finding me a tenant. They secured a tenant within a week of marketing. Very Impressed. Elin in particular went out of her way to manage the move and make sure everything was in order. Including going to Ikea on her day off to handle some last minute furniture. This was the first time I used Jorgensen Turner and I would recommend them again. I much prefer working with a local agent rather then Foxtons or Marsh and Parsons, you just dont ...
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
Najem was the main estate agent and assisted me in any questions I had with regard to the flat. He was swift in replying to emails and called if there were any issues. Would highly recommend to anyone who is looking for an apartment....
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
1 people found
this helpful
My partner and I used Jorgensen Turner in Shepherd's Bush to find our new flat there. Arfan was great to deal with and was very helpful and responsive, including over the phone and on email. We moved into a flat in the first week of our search (which has to be a record in London), and was down to the great help of Arfan and his team. I would recommend Jorgensen Turner to anyone looking for a rental in the Shepherd's Bush area and surrounds....
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
I was very grateful for the help from Najem Nouri at Jorgensen Turner Estate Agents. As soon as I made contact with him he gave me honest and accurate advice and guided me through the renting procedure/process in this country moving from Norway to London this was all very new to me. He is a very hard working, honest gentleman that strives to give great customer service. Soon as I had faith with him i made an offer on a property and knowing the landlord was overseas the communication was really c...
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Comment on agent fees
GOOD
Was this helpful? Yes
Jun 17,2016
Minithumbup
By:
Jun 17,2016
0 people found
this helpful
Najem was very helpful by recommending a different property of what I first enquired for. His recommendation matched my criteria much more than my first enquiry and a viewing was arranged on the same day and time that suited me. Overall he was very responsive to anything I asked for and the most important thing is that he fully understood what I was looking for from the very beginning making it very easy for me to find the property that I wanted. I am very pleased with his professional approach....
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Comment on agent fees
Good agent fees.
Was this helpful? Yes
Jun 17,2016
Minithumbup
By:
Jun 17,2016
0 people found
this helpful
Upon calling the agency to enquire about a specific property, Najem responded promptly with an email with the property I enquired for as well as various other properties that were similar to what I needed. What differentiated Najem with other agents I had contact with, was his full transparency and understanding on what I wanted exactly. A viewing was arranged on the same day and time that suited me. Najem was very responsive from the start and it felt good to hear some very honest answers that ...
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Comment on agent fees
Good
Was this helpful? Yes
May 26,2016
Minithumbup
By:
May 26,2016
2 people found
this helpful
Thank you so much for making my move so easy and stress-free! Elin was so efficient and helpful - I had to move pretty quickly and she made the process incredibly swift. I was really impressed with Jorgensen Turner and all the staff there were so friendly and understanding. Thank you so much....
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By: Elin
May 27, 2016
Thank you for your kind words Grace. It has been a pleasure to meet you - Elin....
May 25,2016
Minithumbup
By:
May 25,2016
1 people found
this helpful
Having not rented out any property in London previously it was a relief to have found the team at Jorgensen Turner. Unlike many other estate agents whose focus is on getting you to sign on the dotted line Jorgensen Turner took time to accurately price the unit, photograph it, advise on how to approach renting it out (including how to do so from overseas). They never put pressure on me and were frank, profressional and flexible throughout. I have not had the pleasure of using a real estate agen...
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Comment on agent fees
Good
Was this helpful? Yes
May 18,2016
Minithumbup
By:
May 18,2016
1 people found
this helpful
Kyle was quietly supportive and knowledgeable about what needed to be done to get my property to a good standard. There was constant communication between us on all aspects, I was consulted on everything but also received helpful advice when I needed it. I have complete confidence in recommending him to other property owners. Elin stepped in during her colleague's absence. She was respectful of my particular preference for type of tenant, and took great care to keep me in the picture....
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Comment on agent fees
Good value for money.
Was this helpful? Yes
May 17,2016
Minithumbup
By:
May 17,2016
0 people found
this helpful
Great service. Antonietta fought for the property I wanted, and made sure I got it. Everyone at Jorgensen went above and beyond to help, and made the buying process a smooth journey. Would highly recommend there service....
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Comment on agent fees
The fees were very reasonable.
Was this helpful? Yes
Apr 29,2016
Minithumbup
By:
Apr 29,2016
2 people found
this helpful
Arfan is a superb agent, very attentious and polite. He answered all our questions imediatelly and arranged views in the property at no time delay. I recomend him and JT friends looking for properties in Shepherds Bush....
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Apr 22,2016
Minithumbup
By:
Apr 22,2016
2 people found
this helpful
From the viewing of the apartment to me moving in, the service and support from Jorgensen Turner and Arfan Riaz was great! I have absolutely nothing to complain about at all, as the whole process went incredibly smoothly....
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Comment on agent fees
Very reasonable, definitely value for money!
Was this helpful? Yes
Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
this helpful
The team at Jorgensen Turner run a very pleasant and professional service. We rented a property managed by JT for 3 years and we could always expect a swift response when any issue occured....
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Apr 14,2016
Minithumbup
By:
Apr 14,2016
2 people found
this helpful
We found Arfan to be professional and helpful in securing the lease for this property. He processed the lease and tenancy documents very quickly and met our expectations. We would recommend him as an agent....
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Comment on agent fees
They were £240.
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
2 people found
this helpful
We were looking for a flat and went to Jorgensen & Turner after looking at some ads on their window. Arfan has been extremely helpful from start to finish. There had been a few hiccups from the landlord's part (new to the agency) and Arfan made his best and managed to resolve the situation quickly and efficiently so that the deal was closed pretty quickly. Arfan has been available each time we needed him and made sure the process was smooth. Compared to the flat I left and its agency (that I...
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Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
151 2 349 5 80 1 68 0 23 1

Job vacancies

Please see a list of jobs available

Review Statistics for Foxtons

Valuation and Fee Performance
71 % customers were satisfied with agent's fees 87 % accuracy of agent's valuations

Sales and lettings value statistics
Price range of properties sold by the agent Price range of properties rented by the agent
 
Minimum:83000 Minimum:275
Maximum:2370000 Maximum:12013

Review Summary

 
Total Reviews:764
Total Ratings:770
First Review:24/04/2007
Latest Review:30/04/2015
Overall Review Performance
 
Recommend:518
Disapprove:252
Satisfaction:68 %

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:45 Recommend:166 Recommend:190 Recommend:78
Disapprove:38 Disapprove:137 Disapprove:14 Disapprove:5
Satisfaction:55 % Satisfaction:55 % Satisfaction:94 % Satisfaction:94 %

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:21 Recommend:13
Disapprove:0 Disapprove:1 Disapprove:23 Disapprove:30
Satisfaction:- Satisfaction:0 % Satisfaction:48 % Satisfaction:31 %

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:2 Disapprove:0 Disapprove:0
Satisfaction:0 % Satisfaction:- Satisfaction:-

Agent Fees

No fees set.
Created at 3:34 PM 05/01/2016. Last updated at 3:34 PM 05/01/2016 by allAgents


Complaints Procedure

No procedure available.

Firm rankings



Queens Park Kilburn & Kensal
2a Brondesbury Road, London NW6 6AS
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Shepherds Bush & Hammersmith
234 Uxbridge Road, London W12 7JD
(481)

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