• Arfan Riaz MARLA
    Arfan Riaz MARLA
  • Richard Turner
    Richard Turner
  • Mikolaj Jachowicz
    Mikolaj Jachowicz
  • Paul Jorgensen
    Paul Jorgensen
  • Kyle Forrester MARLA
    Kyle Forrester MARLA
  • Gurdeep Bharj
    Gurdeep Bharj
  • Sali Tobino
    Sali Tobino
  • Samira Sissala
    Samira Sissala
  • Yasser Kaptan
    Yasser Kaptan
  • Kirsty Hepburn
    Kirsty Hepburn
  • claim your profile
    Ieva Karpaviciute
  • claim your profile
    Ambra Gianelii
  • claim your profile
    Siva Sivalogan
No description available.
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
The overall score for this agent will be 4 out of 5. Sali was very supportive with us during the process so we strongly recommend her. The booking process was very fast and easy. The score for this part of the process would be 5 out of 5. Once the property was secured, I feel that the process was not so good. We dealed with Ambra and she seemed to be very busy. We felt that things could have been easier and quicker. The score for this part of the process would be 3 out of 5....
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Comment on agent fees
We paid around 200/250 GBP plus VAT. I think is a reasonable amount compared with other agents. Anyway, I think that the Agent's fees should be paid by the landlord as they are making their life easier. I can deal directly with the landlord in order to avoid those fees but... this is how it goes (at least at the moment)
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Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
Very positive experience. Ieva was always responsive and dedicated to her work. She listens to her clients and tries to cater to their needs. We found a flat that corresponds 100% of what we were looking for....
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Even though my particular sale had many issues involved, both Paul and Gurdeep worked tirelessly to get the sale done. They kept me informed at every stage and they did an excellent job in finding offers and then guiding us through it all. I recommend them highly....
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
1 people found
this helpful
I've recently sold a flat through Jorgensen Turner agency and had a very positive experience with Gurdeep Bharj. He was always on hand to answer my questions and mediated very well between me and the buyer. The sale was managed in a very professional way. I can highly reccomend Jorgensen and Turner....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Leva was thorough, helpful, and checked everything in detail. She has been delightful to work with and I look forward to working with her in the future...
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Comment on agent fees
They have been very reasonable with no fee for renewal
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
1 people found
this helpful
Mr Arfan serviced very well so that everything have done on time. In addition I can say St Joseph's Turner is very good...
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
1 people found
this helpful
The service provided by Arfan was great, he always responded quickly to any queries we had and if he wasn't available he made sure someone else in the office was. All the staff at Jorgensen Turner are helpful....
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Comment on agent fees
Standard
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
1 people found
this helpful
The service provided by Jorgensen Turner was great. They were always contactable and when something needed attention it was deal with as quickly as possible....
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Comment on agent fees
good
Was this helpful? Yes
Oct 25,2016
Minithumbup
By:
Oct 25,2016
0 people found
this helpful
Leva was very helpful. She ensured that forms were signed and that tenants were assisted fully when moving in. She's a credit to the company....
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Comment on agent fees
Agreeable
Was this helpful? Yes
Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
Our experience with Jorgensen Turner and especially their agent Sali Tobino, was the best. They were very professional, everything was done in time, Sali would respond to phone calls and emails ASAP and would kindly answer any questions we had. They made our moving experience as smooth as possible. Highly recommended!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
Very helpful showed the property and dealt with the viewings very well. If I was to add anything negative Leva parked over a neighbours drive which caused a few problems however parking is tight on this road!!...
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Comment on agent fees
always an issue with a landlord!!
Was this helpful? Yes
Oct 23,2016
Minithumbup
By:
Oct 23,2016
0 people found
this helpful
Very easy to talk to, approachable and welcoming. She£s always quick to respond to all of our queries and doubts with lots of energy and a positive attitude, and giving us good advice during the whole process. She also has a very good relationship with our landlord so she£ll make sure tha both parties are happy when sealing the deal....
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Comment on agent fees
Slightly over my previous experience but at the same time it was all very diligently handled.
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Sali is great, she was really patient with us and helped us find the perfect flat to suit our needs....
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Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
Sali excellent to correspond with, replies back very quickly with your questions and very approachable. Sent all the paperwork appropriately and informed us what steps needed to be done. Very smooth from start to finish. Hope to deal with Sali with any future tenancies....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
She was the best person that I have met all agencies !!! She was patient and gave me all my questions explanations. I was impressed by this person and I always felt safe in the entire period when I searched the apartment. thank you so much !...
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Comment on agent fees
Very good !
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
Paul and his team run a very good agency. Paul is clearly passionate about his business and this is reflected in the customer service that I received. Gurdeep was very sufficient and communicative with a clear eye on getting business done and negotiating hard. It has been a tricky market to operate in and they achieved a great result for us on the sale. James...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Oct 03,2016
Minithumbup
By:
Oct 03,2016
1 people found
this helpful
Jorgensen Turner have been absolutely fantastic! I had serious reservations about renting through an agency, having had unpleasant experiences with other agencies in the past. However, I only have praise about JT. Our agent, Arfan, was extremely accommodating, and he really worked around my time table. I never had to cancel or rearrange anything to meet him, and he was always mindful of what I wanted. Communication was mostly via email, but the response time was almost instantaneous. Finally...
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Comment on agent fees
I think the fees are at market rate, but I don't have much information about other estate agents. It's never nice to have to pay fees, of course, but I suppose I didn't feel like I paid them for no reason.
Was this helpful? Yes
Sep 29,2016
Minithumbdown
By:
Sep 29,2016
0 people found
this helpful
This Estate agents are not very professional and offer very poor service with misleading information and unrealistic expectations especially the branch manager Yasser Kaptan he is very pushy and really forceful he is not accurate and the worse thing is he has made terrible mistakes, not just once but many times i.e my contracts were not correct the tenants move in and then had to resign the contracts after they physically moved in as Yasser made a big mistake with the break clause ! And also the...
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Comment on agent fees
Shocking tactics from the branch manager undercutting and terrible service !
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By: Yasser Kaptan
Oct 06, 2016
View all comments (1)
Dear Mr Armstrong, I am sorry to hear that you feel this way about your service. I am very shocked that you feel everything you do as I have not had a bad review throughout my entire career spanning 11 years and would like to see what we can do to appease. Please be advised that the only misunderstanding we incurred was the level of service you required, upon instruction you advised me you would to take up our full management service but upon move in you in fact changed your mind and wanted ....
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Great customer service, she made appointment for viewing on the same day, helpful, kept appointment on time, she done all her best...
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Comment on agent fees
Bad
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
1 people found
this helpful
Arfan Riaz was very helpful. He scheduled a viewing straight away, and helped us to negotiate an offer quickly. While the fees were expensive as we are a large group, the service was great, so it didn't seem entirely unjustified....
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Comment on agent fees
Bad
Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
In my experience, Sali was helpful, informative, and quick to reply throughout the lease contract negotiations. Her manner was professional and friendly and she dealt with arising issues promptly. I would recommend her (and JT) to friends and colleagues searching for properties in the Shepherd's Bush area....
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Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
2 people found
this helpful
I was really pleased to work with Arfan. He is a very professionnal, helpful and dynamic person. I would strongly recommend him as an agent...
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Comment on agent fees
It seems to be on the average of the market
Was this helpful? Yes
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
I am very pleased with the service. I received a very cordial and friendly treatment. I felt safe and in good hands throughout the process....
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Comment on agent fees
I think it's good, considering the quality of service that has been presented to me.
Was this helpful? Yes
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Overall a positive experience: the viewing was arranged quickly, the agents were helpful in dealing with the landlord, and the paperwork was sorted out in a quick and efficient manner....
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Was this helpful? Yes
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Sali was very helpful, personally invested in closing the deal quickly despite some apparent initial complications and always available and reachable. The branch is conveniently located and easily accessible....
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Comment on agent fees
Standard
Was this helpful? Yes
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
Both Paul and Gurdeep were very friendly and efficient throughout the process. I really appreciated the regular update calls - persistent but not annoying. A fine balance which they executed well. Overall very happy with them....
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Was this helpful? Yes
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
I recently rented my flat out with Jorgensen Turner, an estate agent I hadn't heard of but was filled with confidence from the outset as all staff had a professional can-do attitude. I originally met with the manager who again was extremely helpful, coming to value the flat that very day. All day to day correspondence was with Ieva who could not have been any more helpful, from keeping the keys for me to pass on to various tradesmen, to trying to get keys cut for me, and in general, providing a ...
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Comment on agent fees
Fees were fair for the service provided. Have no issue with their fee structure
Was this helpful? Yes
Sep 04,2016
Minithumbup
By:
Sep 04,2016
2 people found
this helpful
Very pleased with the level of service and professionalism from jorgensen turner. In particular Arfan, who was very helpful and efficient, he made the Whole process very easy and stress free! Always received quick responses to emails and queries. He ensured we were kept up to date throughout the whole rental process....
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Comment on agent fees
As to be accepted. Pretty reasonable in comparison to some other local agents.
Was this helpful? Yes
Sep 04,2016
Minithumbup
By:
Sep 04,2016
2 people found
this helpful
Would like to say thank you to all the team at Jorgensen Turner. Also to Arfan Riaz who was so very helpful and made all paper work very easy. I would highly recommend Jorgnensen Turner agency....
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Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
I appreciated Ieva's attention to detail which many other agents don't have. She listened carefully to my needs and was good about identifying properties that met those needs....
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Was this helpful? Yes

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Last updated at 3:34 PM 05/01/2016 by allAgents

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Last updated at 3:34 PM 05/01/2016 by allAgents

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Queens Park Kilburn & Kensal
2a Brondesbury Road, London NW6 6AS
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