• Arfan Riaz MARLA
    Arfan Riaz MARLA
  • Richard Turner
    Richard Turner
  • Mikolaj Jachowicz
    Mikolaj Jachowicz
  • Paul Jorgensen
    Paul Jorgensen
  • Kyle Forrester MARLA
    Kyle Forrester MARLA
  • Gurdeep Bharj
    Gurdeep Bharj
  • Sali Tobino
    Sali Tobino
  • Samira Sissala
    Samira Sissala
  • Yasser Kaptan
    Yasser Kaptan
  • Kirsty Hepburn
    Kirsty Hepburn
  • Ieva Karpaviciute
    Ieva Karpaviciute
  • Ambra Gianelii
    Ambra Gianelii
  • Siva Sivalogan
    Siva Sivalogan
  • claim your profile
    Ari
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Properties for sale
Properties for rent
Mar 28,2017
Minithumbup
Richard Turner
Yasser Kaptan
By:
Mar 28,2017
1 people found
this helpful
I can strongly recommend Richard and Yasser from the Queens Park Branch of Jorgensen Turner. I have now known the branch and Richard for two years now and I always come to them for advice. I am presently selling my house through them and I'm happy to say that I've accepted an offer. Great guys and very professional!...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 27,2017
Minithumbup
Yasser Kaptan
By:
Mar 27,2017
1 people found
this helpful
Worked with these guys through 2015/16 whilst I didn't always agree with advice given, I have to say it was usually accurate. They really do look out for your interest and whenever there were issues the team worked extra hard to ensure it was resolved. I would say however that at times professionalism slipped and agency rivalry was also a bit of nuisance as well. Overall they get the job done and I would definitely use them in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 17,2017
Minithumbup
Ambra Gianelii
Siva Sivalogan
By:
Mar 17,2017
1 people found
this helpful
Very attentive, understanding and swift! Not to mention, excellent client servicing and more! Beyond pleased and could not have been more happy to have Ambra and Siva help us with our first home....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 17,2017
Minithumbup
Yasser Kaptan
By:
Mar 17,2017
1 people found
this helpful
I always found Yasser to be most helpful and has provided always with an excellent customer experience. He is sympathetic, very pleasant and in my experience he has gone the extra mile for me. I think he is very competent and has a a friendly and approachable manner. A pleasure to deal with Yasser and he deserves to be recognised for his services....
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Comment on agent fees
I was not charged for his services following the death of my brother but he played a major part in my choice of your company to act as agents for my brother's property.
Was this helpful? Yes
Mar 17,2017
Minithumbup
Yasser Kaptan
By:
Mar 17,2017
1 people found
this helpful
We have been dealing with Yasser Kaptan for a few years now and his service as always been 1st class he has managed to find us great tenants for our multiple properties in the area....
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Was this helpful? Yes
Mar 17,2017
Minithumbup
Siva Sivalogan
By:
Mar 17,2017
2 people found
this helpful
Siva has been extremely helpful throughout the whole process. Great with communication and getting back to us. The whole process was very fast and efficient. Thank you....
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Was this helpful? Yes
Mar 17,2017
Minithumbup
Yasser Kaptan
By:
Mar 17,2017
1 people found
this helpful
Great and efficient service provided by Yasser! Very responsive and detailed. Would not hesitate to recommend for lettings or sales...
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Was this helpful? Yes
Mar 17,2017
Minithumbup
Yasser Kaptan
By:
Mar 17,2017
1 people found
this helpful
Always found Yasser to be professional and attentive to my rental properties. He always returns calls and is usually proactive and positive....
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Comment on agent fees
Fee's are reasonable.
Was this helpful? Yes
Mar 17,2017
Minithumbup
Yasser Kaptan
By:
Mar 17,2017
0 people found
this helpful
I didn't have too many direct conversations with Yasser but I did deal with Najem Nouri who was excellent and very helpful. I think Yasser was Najem's line manager....
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Comment on agent fees
The fees were ok but still a little high, for repeat business fees should come down to a reasonable amount
Was this helpful? Yes
Mar 16,2017
Minithumbup
Arfan Riaz MARLA
By:
Mar 16,2017
2 people found
this helpful
Arfan and others at Jorgensen Turner have been very quick to respond to any queries and they are generally helpful....
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Comment on agent fees
fair
Was this helpful? Yes
Mar 16,2017
Minithumbup
Yasser Kaptan
By:
Mar 16,2017
1 people found
this helpful
Professional, knowledgeable and client focused. Living outside of the UK I was initially concerned as to how I would manage the property but the service has been very good....
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Comment on agent fees
Reasonable and competitive.
Was this helpful? Yes
Mar 13,2017
Minithumbup
Yasser Kaptan
By:
Mar 13,2017
2 people found
this helpful
Yasser helped me to get quickly into the flat I rent He was really reactive to my emails, his advices were clear and efficient I appreciated having an exchange with Yasser...
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Was this helpful? Yes
Mar 10,2017
Minithumbup
Siva Sivalogan
Ambra Gianelii
By:
Mar 10,2017
2 people found
this helpful
Siva Sivalogan Made the full move experience painless . Fantastic character professional helpful and effiecnt. You couldn't ask for more if only others to a leaf out of his book. Ambra too was excellent great team work by them both....
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Comment on agent fees
Fair
Was this helpful? Yes
Mar 06,2017
Minithumbup
Ieva Karpaviciute
By:
Mar 06,2017
3 people found
this helpful
Ieva was a great help from start to finish, answering any questions we had and making the whole process very smooth. She continues to help us with bits and pieces even after we moved in showing that she really cares for her customers....
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Was this helpful? Yes
Mar 06,2017
Minithumbup
Ieva Karpaviciute
By:
Mar 06,2017
1 people found
this helpful
Jorgensen Turner were very friendly and helpful. They responded quickly and provided us with all necessary information ahead of viewings, and were clearly very well informed about the surrounding area and property market. We felt they went above and beyond what we expected from estate agents. Would highly recommend!...
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Was this helpful? Yes
Mar 06,2017
Minithumbup
Yasser Kaptan
Kyle Forrester MARLA
By:
Mar 06,2017
1 people found
this helpful
Both Kyle and Yasser are professional, prompt and resourceful in managing my property. They always respond to emails and inquiries and deal with all tenant matters with urgency and care and keep me informed....
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Comment on agent fees
The fees at 15% are on the high side.
Was this helpful? Yes
Mar 03,2017
Minithumbup
Yasser Kaptan
By:
Mar 03,2017
1 people found
this helpful
Yasser understood what kind of tenant we wanted for our flat rental. He listened and delivered exactly what we wanted. he therefore comes highly recommended....
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Comment on agent fees
Good for central london
Was this helpful? Yes
Mar 02,2017
Minithumbup
Ieva Karpaviciute
Yasser Kaptan
By:
Mar 02,2017
2 people found
this helpful
Ieva was very flexible and understanding of our needs, and arranged the perfect viewing. Really easy and well informed process throughout....
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Comment on agent fees
Fees seemed lower than average on the highstreet with much better service.
Was this helpful? Yes
Feb 28,2017
Minithumbup
Yasser Kaptan
Ieva Karpaviciute
By:
Feb 28,2017
3 people found
this helpful
Highly recommended!!!! They understood exactly what I was looking for... Now i found my flat and when ever i need something I can easily contact them! Really good customer service!...
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Was this helpful? Yes
By: Yasser Kaptan
Feb 28, 2017
View all comments (1)
Hi Halima, im so glad we could help and you have settled in well to your new home. Thank you very much for your kind comments. Kind regards, Yasser. ...
Feb 27,2017
Minithumbup
Yasser Kaptan
By:
Feb 27,2017
2 people found
this helpful
Yasser responded promptly and answered all my questions about the property we visited. He moved things forward quickly when I needed to move ASAP....
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By: Yasser Kaptan
Feb 27, 2017
View all comments (1)
Thank you very much for your kind comments James, i'm glad i was able to assist you. If you need any assistance at all please do not hesitate to contact me. Kind Regards, Yasser ...
Feb 25,2017
Minithumbup
Ieva Karpaviciute
Ambra Gianelii
By:
Feb 25,2017
1 people found
this helpful
Super helpful, super patient, and found great tenants. Really impressed with the service and the first time I've ever written a review for something like this. A real local agency....
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Feb 23,2017
Minithumbup
Siva Sivalogan
By:
Feb 23,2017
4 people found
this helpful
He was so helpful, informative and efficient throughout the process of finding this flat and getting all the documentation and payments complete. Really pleased with the service and would definitely come to him in the future when looking to rent....
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Comment on agent fees
Agency fees were a little higher than expected! But it was worth it for the service.
Was this helpful? Yes
Feb 22,2017
Minithumbup
Ieva Karpaviciute
By:
Feb 22,2017
1 people found
this helpful
Ieva was super great, constant updates and communication - she always went the extra mile. Really lovely, always very helpful with a very friendly attitude. Tenants were found quickly and she ensured the process ran very smoothly....
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Comment on agent fees
Good.
Was this helpful? Yes
Feb 21,2017
Minithumbup
Arfan Riaz MARLA
Kyle Forrester MARLA
By:
Feb 21,2017
3 people found
this helpful
Helpful and honest from the beginning. Not pushing his own view, but helping towards a final decision. They also offer a good service maintaining the property....
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Was this helpful? Yes
Feb 20,2017
Minithumbup
Arfan Riaz MARLA
By:
Feb 20,2017
7 people found
this helpful
Our flat in Shepherds Bush became vacant mid December 2016 and within 2 weeks Jorgensen Turner had found suitable new tenants. The person that dealt with the letting was Arfan Riaz and from our initial meeting at the flat to the signing of the tenancy agreement he made the process very easy and was very professional. Whenever Arfan was out of the office the other staff were very helpful - I would not hesitate in recommending Jorgensen Turner Estate Agents! Thank you for an excellent service!...
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Comment on agent fees
The fees were competitive for West London
Was this helpful? Yes
Feb 20,2017
Minithumbdown
Arfan Riaz MARLA
Ambra Gianelii
By:
Feb 20,2017
1 people found
this helpful
In the beginning very friendly but later on just disorganized and business oriented. We were told that we will get the furnishment for free which was later an extra cost of 200. After signing the contract we didn't get any news and had to ask how to continue. Landlord was confused that we had no bank details from them from agents. After moving in few we had problems with the property (like washing machine not working, or that we couldn't open the bathroom door anmore) Agents refuse to help....
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Feb 15,2017
Minithumbup
Ieva Karpaviciute
Yasser Kaptan
By:
Feb 15,2017
2 people found
this helpful
An interesting experience. Certainly with its ups and downs, more ups than downs! The response times to emails and calls were quiet acceptable, however, I did get confused at one point or two at the wording of emails, not quiet getting a straightforward answer and having to clarify in response. The friendliness of the agents was great, I felt that they were helpful, understanding and could clarify issues which came up in a reasonable manner. The legality side of it, I think a little more tim...
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Comment on agent fees
Not the cheapest I have seen online however, I am new to renting in England in specific so I thought it was ok.
Was this helpful? Yes
Feb 14,2017
Minithumbdown
Ieva Karpaviciute
By:
Feb 14,2017
1 people found
this helpful
Whilst everything has worked out in the end, the process was not smooth. Communications which should've been sent in one email were half explained/contradicted in a multitude of emails leaving our group confused a lot of the time. At worst the communication was semi-offensive by questioning someones ability due to age. Details which should've been treated with sensitivity such as people's salaries were discussed/sent across with a cavalier attitude. I'd like to mention that Yasser was particula...
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Was this helpful? Yes
Feb 13,2017
Minithumbup
Sali Tobino
By:
Feb 13,2017
2 people found
this helpful
If you are looking for an agent who has commitment, integrity and charm you do not need to look further than Sali Tobino. It is obvious that Sali is passionate about her work, and will always go the extra mile. Sali found the perfect tenants in record time and without any fuss. I cannot recommend her too highly and she will restore your faith in estate agents. Please do give her a call...
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Was this helpful? Yes
Feb 10,2017
Minithumbup
Ari
Arfan Riaz MARLA
By:
Feb 10,2017
4 people found
this helpful
Thank you so much you are very kindly and friendly and helpful thank you so much I will advise every one...
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Comment on agent fees
Good
Was this helpful? Yes

NAEA ARLA


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Last updated at 3:34 PM 05/01/2016 by allAgents

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Last updated at 3:34 PM 05/01/2016 by allAgents

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Queens Park Kilburn & Kensal
2a Brondesbury Road, London NW6 6AS
(245)
Shepherds Bush & Hammersmith
234 Uxbridge Road, London W12 7JD
(530)

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