Jayne Beard Associates have been an industry leader in providing outstanding service to both tenants and landlords for over 25 years and has acquired and maintained an excellent reputation within the town, local businesses and relocation agents.

Having been founded in 1985 the company has gone from strength to strength. From the early days when the focus was upon housing foreign students for the Bedford English Study Centre to a now multi-purpose agency dealing with all types of tenancies
Read full description...Jayne Beard Associates have been an industry leader in providing outstanding service to both tenants and landlords for over 25 years and has acquired and maintained an excellent reputation within the town, local businesses and relocation agents.

Having been founded in 1985 the company has gone from strength to strength. From the early days when the focus was upon housing foreign students for the Bedford English Study Centre to a now multi-purpose agency dealing with all types of tenancies such as student, private, company, commercial and long term; Jayne Beard Associates has been able to gain unmatchable experience and knowledge of the market.

We are proud to admit to a low turnover of staff and a team of experienced senior management who have worked within the company for many years, ensuring continuity. The knowledge and understanding of the rental market provides an unprecedented insight to the industry with the distinct local knowledge is invaluable enabling Jayne Beard Associates to provide a seamless service from initial enquiry.

“At Jayne Beard Associates we aim to provide an accessible and friendly service. All our staff members are experienced in the field of property management and all meet our high standards of client care. This combination of experience along with a sound local knowledge has enabled the business to expand with an unbeatable reputation”
- Jayne Beard
Jayne Beard Associates Ltd

3 Goldington Road
Bedford
Bedfordshire
MK40 3JY
01234 327677

Properties
   to Rent   56

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 83% 94% £450 £0

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 0 30 3 0 0 0 0 3 0

Areas covered
  • MK40
  • MK41
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
NALS TPOS DPS My deposits scheme

Images & Videos


“Use a different agency!...”

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May 09,2019
Minithumbdown
By: 'Arlo'
May 09,2019
0 people found
this helpful
This letting agent is the worst. They mess you about with everything, paperwork, tenancy, fees, refuse to fix things and blame the tenants for it rather than the shocking job they did before we moved in. I keep my house very tidy but even so ...
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Comment on agent fees
Extortionate
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“Exceptional Service...”

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May 03,2019
Minithumbup
By: 'Michael Appleton'
May 03,2019
0 people found
this helpful
As both a tenant and a landlord of Jayne Beard Associates, I would like to express how incredibly hard working and committed the team are to delivering the best customer service. The manager Emma will work above and beyond to achieve great results, and her ...
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Comment on agent fees
Good
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“The worst Letting Agency...”

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Apr 30,2019
Minithumbdown
By: 'Fon'
Apr 30,2019
0 people found
this helpful
Disappointment and heartache throughout. Poor handling and communication from commencement until the close of our tenancy agreement 1. Energy Performance Certificate were provided on the day of moving in, highlighted as (barely) legal rating E. 2. Signed check-in and check-out inventory reports not completed prior to moving ...
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Comment on agent fees
Bad / Terrible
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“Excellent experience...”

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Apr 12,2019
Minithumbup
By: 'Liliana'
Apr 12,2019
0 people found
this helpful
The experience with Jayne Beard was very good over the 3 years that we used their services. Natalie was very prompt whenever we had a question or a maintenance issue, she was always very professional, at the same time being human. I would like to say ...
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By: Jayne Beard Associates
Apr 23, 2019
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Thank you for taking the time to leave a review and for your positive comments and feedback. ...

“Residential Rental...”

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Sep 06,2018
Minithumbup
By: 'Peter Smith'
Sep 06,2018
0 people found
this helpful
Jayne Beard has managed two flats for me for over 20 years and the service has always been good. For the last few years Natalie has been has been in charge and the service has been excellent throughout despite changes of tenancy and repairs including a ...
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Comment on agent fees
The fees represent good value for money.
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By: Jayne Beard Associates
Sep 09, 2018
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Thank you Peter for your review, we appreciate your feedback. ...

“Efficient, reliable, courteous...”

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Apr 18,2018
Minithumbup
By: 'Michael, London'
Apr 18,2018
0 people found
this helpful
I am happy to commend Natalie Xenophontos for her efficiency, reliability and courtesy. She has looked after my Bedford property for many years and I have come to rely on her for her helpfulness, experience and sound advice. She has recently found a tenant within ...
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Comment on agent fees
No complaints, since good service is given.
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By: Jayne Beard
Jun 06, 2018
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Thank you Michael for taking the time to leave a review and for the positive feedback. ...

“Quick and professional assistance...”

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Mar 19,2018
Minithumbup
By: 'Plamen'
Mar 19,2018
0 people found
this helpful
We had a problem with the front door locker the other day and we were not able to get in. We phoned Natalie and she organized someone to come and sort out the problem in less than an hour. That was amazing!...
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Comment on agent fees
Very competitive
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By: Jayne Beard Associates
Mar 22, 2018
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Thank you for taking the time to leave a positive review. ...

“We had a problem with the locker the other day ......”

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Mar 10,2018
Minithumbup
By: 'Plamen'
Mar 10,2018
0 people found
this helpful
We had a problem with the locker the other day and were not able to get in. We phoned Natalie and she organized someone to come and sort it out in less than an hour. That was amazing!...
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Comment on agent fees
Very competitive
Was this helpful? Yes

“Kirsty has been great. I have never rented before and ......”

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Feb 23,2018
Minithumbup
By: 'LG'
Feb 23,2018
0 people found
this helpful
Kirsty has been great. I have never rented before and as it is only a short term rent ( due to building work at my house) I was very dubious, but it has been a pleasure and Kirsty sorted out all the initial teething problems. I ...
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By: Kirsty Smith
Mar 22, 2018
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Thank you for your review. We are happy that you had an enjoyable experience using Jayne Beard Associates. ...

“Natalie is a lovely sweet person, always quick to get ......”

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Feb 12,2018
Minithumbup
By: 'Mary'
Feb 12,2018
0 people found
this helpful
Natalie is a lovely sweet person, always quick to get back to me and always so helpful. I couldnt of asked for a better letting agent. Highly recommend....
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By: Jayne Beard Associates
Feb 13, 2018
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Thank you for taking the time to leave a review. Best wishes in your new home. ...

“A very poor experience as a tenant. Always remember the ......”

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Jan 31,2018
Minithumbdown
By: 'Tenant review'
Jan 31,2018
7 people found
this helpful
A very poor experience as a tenant. Always remember the property manager works for the landlord. We were tenants for 10 months which was fine at first but the cracks appeared when we had issues with the property ( damp) and we came to leave. You can ...
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Was this helpful? Yes
By: Fon
Apr 30, 2019
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We feel your pain, and wish we had seen your review before moving into our property. We were charged with damage that had been made by the previous tenants, and didn't think it would cause any issue at the end of our agreement - as we had raised to Jayne Beard & landlord within weeks of moving in. I agree completely with your advice to always follow-up with email. We have had multiple conversations with the site manager, Emma Gardener in person, and had different responses via email. I wa ...

“Jayne Beard Associates have looked after our property for more ......”

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Jan 04,2018
Minithumbup
By: 'MrsP'
Jan 04,2018
0 people found
this helpful
Jayne Beard Associates have looked after our property for more than 7 years now and we have dealt with a number of individual representatives who have all been excellent, Natalie being our current contract. They offer hassle free and value for money property management, dealing with ...
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Comment on agent fees
Good value for money
Was this helpful? Yes
By: Jayne Beard Associates
Jan 05, 2018
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Thank you for taking the time to leave a review and for your positive comments. ...

“Brilliant agent, specially when we had a year of difficulty. ......”

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Dec 15,2017
Minithumbup
By: 'Clegg/Whitall'
Dec 15,2017
0 people found
this helpful
Brilliant agent, specially when we had a year of difficulty. She was extremely patient with us, and helped in any way she could. We didn't see eye to eye on some things, but we worked through it, and we left a happy home, we started ...
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Comment on agent fees
Fine, didn't see any issue.....
Was this helpful? Yes
By: Jayne Beard Associates
Jan 04, 2018
View all comments (1)
Thank you for taking the time to leave a positive review. Wish you all the best in your new home. ...

“Friendly, diligent and professional. Act quickly when needed. She has ......”

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Dec 13,2017
Minithumbup
By: 'DD'
Dec 13,2017
0 people found
this helpful
Friendly, diligent and professional. Act quickly when needed. She has been a very lovely lady for over a year we've been dealing with her. She's trouble-free, I suppose!...
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Comment on agent fees
Average
Was this helpful? Yes

“Kirsty has been my property agent for a number of ......”

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Nov 15,2017
Minithumbup
By: 'Jane'
Nov 15,2017
0 people found
this helpful
Kirsty has been my property agent for a number of years. She has been of enormous help with some difficult situations which she has resolved very quickly and professionally. She keeps me well informed of any situations that arise and always responds to myself and ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jayne Beard
Nov 15, 2017
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Thank you Jane for your kind words. I am pleased you are happy with the service you are receiving. ...

“As a landlord I have had the smoothest transitions from ......”

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Nov 13,2017
Minithumbup
By: 'Ioanna Marios'
Nov 13,2017
0 people found
this helpful
As a landlord I have had the smoothest transitions from tennant to tennant using Jayne beard associates . Their ethos is that they really care about their clients and it certainly shows with staff members such as Natalie. Politie, transparent and always eager to help ! An ...
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Comment on agent fees
Very fair
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“Jayne Bearde have been great and consistent during my tenancy ......”

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Nov 11,2017
Minithumbup
By: 'Zamiel'
Nov 11,2017
0 people found
this helpful
Jayne Bearde have been great and consistent during my tenancy for the past two and a half years. I moved to a new area for work purposes and since my first viewing with them to when I moved in, they have been great, ensuring professional ...
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Was this helpful? Yes
By: Jayne Beard Associates
Nov 21, 2017
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Thank you for your positive review and feedback regarding our services, we are pleased to hear your experience has been pleasurable. ...

“I found the agent to be friendly, courteous and professional. ......”

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Nov 10,2017
Minithumbup
By: 'Dan S'
Nov 10,2017
0 people found
this helpful
I found the agent to be friendly, courteous and professional. All communication was good and responses were given in a timely manner. Issues were dealt with swiftly and with no dramas. Natalie was very helpful and made the whole process of renting this property very ...
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Comment on agent fees
Fees overall seemed fair, although I am not entirely sure what the exit fee was for and don't remember reading about this beforehand. This was probably an oversight on my part though.
Was this helpful? Yes
By: Jayne Beard Associates
Nov 10, 2017
View all comments (1)
Thank you for your review Daniel. I am pleased to hear that you are happy with the service you received. ...

“Amy is a credit to jb. Always very helpful. Always ......”

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Oct 24,2017
Minithumbup
By: 'Phillip Ball'
Oct 24,2017
0 people found
this helpful
Amy is a credit to jb. Always very helpful. Always with a smile on her face. Very professional. 100% recommended. Phillip Ball...
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By: Amy Hamilton-Ward
Oct 25, 2017
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Such a lovely review - thank you Phillip. ...

“I have used JB to manage the property for the ......”

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Oct 21,2017
Minithumbup
By: 'Russell'
Oct 21,2017
0 people found
this helpful
I have used JB to manage the property for the past few years. They are professional and do a great job. They always fill the property quickly when someone moves on and have made sure the property is well maintained. Touch wood I have not ...
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Comment on agent fees
Market competitive
Was this helpful? Yes
By: Amy Hamilton-Ward
Oct 23, 2017
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Thank you for your review Russell. I am pleased that you are happy with the ongoing service you receive. ...

“Amy provided a most professional and efficient service. All queries ......”

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Oct 20,2017
Minithumbup
By: 'Douglas Fensome & Company'
Oct 20,2017
0 people found
this helpful
Amy provided a most professional and efficient service. All queries were responded to promptly and knowledgeably. The Tenancy documentation was completed swiftly and possession of the property arranged within the time scale proposed....
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Comment on agent fees
Entirely reasonable.
Was this helpful? Yes
By: Amy Hamilton-Ward
Oct 20, 2017
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I would like to thank you for you review. I am very pleased to hear that you are happy with the service you have received. ...

“Kirsty has managed the property we're renting now for close ......”

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Oct 18,2017
Minithumbup
By: 'Jamal'
Oct 18,2017
0 people found
this helpful
Kirsty has managed the property we're renting now for close to 3 years and its been a wonderful experience. Her courteosness, professionalism and promptness in response to any queries is exceptional ; in my humble opinion she is great ambassador for the Jayne Beard brand!...
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Was this helpful? Yes
By: Jayne Beard Associates
Oct 18, 2017
View all comments (1)
Thank you for taking the time to leave such a positive review about your experience. ...

“Kirsty has been helpful and quick to respond to any ......”

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Oct 13,2017
Minithumbup
By: 'OAKLEY'
Oct 13,2017
0 people found
this helpful
Kirsty has been helpful and quick to respond to any queries. Things are sorted in a prompt and professional way. I only deal with Kirsty as my designated contact and trust her to undertake inspections when I need to be at work.id have no ...
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Comment on agent fees
Don't seem unusually high.
Was this helpful? Yes
By: Jayne Beard Associates
Oct 16, 2017
View all comments (1)
Thank you for taking the time to write a positive review, your comments are appreciated. ...

“I have always received a reply to any query within 24 ......”

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Oct 12,2017
Minithumbup
By: 'Joy Mooring'
Oct 12,2017
0 people found
this helpful
I have always received a reply to any query within 24 hours. My last experience was due to my washing machine breaking down and smelling of burning. I submitted the report via the on line reporting system and received a telephone call within 3 hours on a ...
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Was this helpful? Yes
By: Jayne Beard Associates
Oct 16, 2017
View all comments (1)
We are very pleased that you are happy with the continued good service you receive from us. ...

“Kirsty at Jayne Beard has looked after our properties for ......”

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Sep 08,2017
Minithumbup
By: 'Ross Macken'
Sep 08,2017
0 people found
this helpful
Kirsty at Jayne Beard has looked after our properties for many years now. She is excellent. She's always quick to respond to our calls. She will contact us if there is an issue and will chase us if we fail to respond. On the phone ...
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Comment on agent fees
The fees are competitive compared to other agencies we work with (Southsea and Swindon). There are never any hidden costs and the monthly statements are clear. It is very rare that an error is made.
Was this helpful? Yes
By: Kirsty Smith
Sep 14, 2017
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Thank you for taking the time to write a review about your experience using Jayne Beard Associates. Your comments are highly appreciated. ...

“Since Kate has become my property manager she has been ......”

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Aug 24,2017
Minithumbup
By: 'Mr Alex Grieve'
Aug 24,2017
0 people found
this helpful
Since Kate has become my property manager she has been excellent nothing has been any trouble and the few minor issues I've had with the property have been dealt with in a professional and timely manner. Kate is in constant contact over any maintenance issues ...
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Comment on agent fees
I feel Fees are high across the industry so Jayne beards fee in relation to that are fair.
Was this helpful? Yes

“We have received a great service from Jayne Beard! We ......”

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Aug 21,2017
Minithumbup
By: 'Elizabeth'
Aug 21,2017
0 people found
this helpful
We have received a great service from Jayne Beard! We have relocated to Bedford which meant it was difficult for us to pop into the office to complete forms for example. But Jayne Beard were extremely flexible and allowed us to make our application remotely ...
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Comment on agent fees
We've not rented for a number of years so the fees are more expensive than I remember, but I think they are reasonable.
Was this helpful? Yes
By: Jayne Beard Associates
Aug 21, 2017
View all comments (1)
Thank you so much for taking the time to leave such a positive review. ...

“Really helpful with arranging all the work needed for me ......”

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Aug 21,2017
Minithumbup
By: 'Billy Stephens'
Aug 21,2017
0 people found
this helpful
Really helpful with arranging all the work needed for me in my bathroom and kitchen, took the stress out of the whole experience! Natalie was very polite and called me back when she promised she would every time. The service I have experienced from Natalia ...
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Comment on agent fees
I thought the fees were fair, especially for the service I have received
Was this helpful? Yes
By: Jayne Beard Associates
Aug 21, 2017
View all comments (1)
Thank you so much for your feedback and leaving us a positive review, your comments are very much appreciated. ...

“We have been very happy with the service we have ......”

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Aug 18,2017
Minithumbup
By: 'Gary Wright'
Aug 18,2017
0 people found
this helpful
We have been very happy with the service we have received from Kirsty. Communication has been excellent. We are informed of any issues promptly and any requests from us are also dealt with swiftly and professionally. Advice and clarification are given sensitively and patiently. The ...
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Comment on agent fees
We think the fees are very reasonable given the quality of the service we receive.
Was this helpful? Yes
By: Jayne Beard
Aug 22, 2017
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Thank you so much for taking the time to leave a positive review about your experience using Jayne Beard Associates. ...

“Easy to contact, friendly staff, with quick responses, and very ......”

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Aug 11,2017
Minithumbup
By: 'MM'
Aug 11,2017
0 people found
this helpful
Easy to contact, friendly staff, with quick responses, and very good plumber when issues with the boiler arose! Highly recommended....
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By: Jayne Beard Associates
Aug 11, 2017
View all comments (1)
We want to say thank you for leaving your positive review regarding your experience. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a company licenced by the National Approved Letting Scheme (NALS), Jayne Beard Associates Limited aims to provide the highest standard of service to all Landlords and Tenants, therefore, to ensure that your interests are safeguarded, we offer the following:

- If you believe you have a grievance, please write in the first instance to your personal property manager at the office address
- The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 15 days. If we require longer than this timescale we will advise you, in writing, and confirm our revised response date
- If you remain dissatisfied with the result of the internal investigation, please contact Mrs Amy Hamilton-Ward, at the office address, who will review the complaint
- Following the conclusion of our in-house review, we will write to you with a final written statement
- If you are dissatisfied with the conclusion of the in-house review of the complaint you can refer the matter to:
The Property Ombudsman, Beckett House, 4 Bridge Street, Salisbury, SP1 2LX

We apologise for any inconvenience you may have been caused by this matter and will endeavour to arrive at a satisfactory conclusion.
Last updated at 12:20 PM 14/06/2017 by allAgents

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