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Whether you're buying or selling a property, or looking to let or rent, our customers ALWAYS receive a professional and dynamic service.
 
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Properties for sale
Properties for rent
Sep 29,2016
Minithumbdown
By:
Sep 29,2016
0 people found
this helpful
Valerie and Anne have been helping me deal with some issues at a flat we rent. I have only recently been dealing with Valerie but they have been very efficient in resolving a very long and drawn out matter and I appreciate everything they have done to resolve....
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Aug 23,2016
Minithumbdown
By:
Aug 23,2016
1 people found
this helpful
The worst estate agent experience I've ever had. They didn't turn up to one viewing at all, didn't have the keys for 2 of the properties I wanted to see twice and eventually asked us to pay a holding deposit on a house that wasn't due for completion until a month after we were meant to move (despite assurances to the contrary). They wasted our time and were very unhelpful. The only positive I have is that the deposit was paid back promptly....
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What agent could do to change your mind?
Γƒβ€šΓ‚Β£180 each - it's about average in London.
Comment on agent fees
Γƒβ€šΓ‚Β£180 each - it's about average in London.
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Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
Being out of the U.K. I have every confidence in the management team of Jamie wainwright and Anne Brown. They are always professional, helpful and have proven to me that my property is in completely safe hands. Thank you both!...
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Jul 28,2016
Minithumbup
By:
Jul 28,2016
0 people found
this helpful
I have been dealing with Ann for the last 6 weeks, and have found Ann and her team very professional and easy to deal with. They are professional yet friendly and easy going. Definitely recommend them!...
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Jul 08,2016
Minithumbdown
By:
Jul 08,2016
2 people found
this helpful
Absolutely shocking agency. NEVER use them. From day one of renting a property through Jacksons, we experienced lies, lies and more lies. Ann in particular is an incredibly bad agent who avoids issues that are presented to her and more than happy to ignore distressed tenants' and their property issues. She was very quick and good at processing fee's efficiently, taking our money and letting her other colleagues pick up her mess...... they did a terrible job at this too. After months of stre...
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By: Nick Hignell
Jul 08, 2016
View all comments (1)
Dear Sir/Madam, Jacksons has been operational for 21 years, and without wishing to come across as defensive we are by no means Γ’β‚¬Λœan absolutely shocking' agency. We are a local business, employing local people, we charge reasonable fees that are significantly lower than larger commercial companies, and we treat our clients with care and decency. I note that your posting has been made anonymously, with little detail and containing almost no facts. If indeed you have been mistreated by ....
Jun 22,2016
Minithumbup
By:
Jun 22,2016
0 people found
this helpful
Having recently gone through the process of selling my flat while living in Australia, Karina has been a great help in helping me with this process. In fact I couldn't have done it without her friendly and professional assistance. Prior to this sale Karina has been involved in managing the letting process which has been smooth and trouble free for many years....
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Comment on agent fees
Whilst not involved in the sale of the flat, I found Jackson's fees for letting and managing the property for the past 7 years to be very reasonable.
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
I mostly have had telephone contact with Karina Selway in management department. karina has always been very helpful,professional, and easy to talk with. I do really appreciate her efficiency and kindness....
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Comment on agent fees
I had rented my property through Wands worth office, I think the fee was slightly high, and also with installation of Co detector they charged me too much.
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May 26,2016
Minithumbup
By:
May 26,2016
0 people found
this helpful
Coral has been excellent keeping us in the loop re new tenants and overall been very efficient and helpful.. We have been very impressed . She keeps up very up to date each day on what is going on which is very helpful when we live overseas...
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May 18,2016
Minithumbup
By:
May 18,2016
0 people found
this helpful
Jacksons in general, and specifically Karina, have has always been exceptionally polite and helpful during the period they were our letting agent (2 years)...
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May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
Karina was very helpful in assisting and dealing with issues relating to my departing tenants that lead to a claim through My Deposits. She kept me informed of progress and ultimately helped me get some redress....
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May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
As an overseas landlord, it can be a daunting prospect to leave your property in the hands of an agency but Jamie-Leigh Wainwright at Jacksons has made the experience stress-free. She has always responded swiftly and gone the extra mile to resolve any issues I have had with the tenancy. Her emails are professional but warm at the same time and I have felt very well taken care of....
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Comment on agent fees
The agent was flexible and we agreed on a rate that I was comfortable with for a fully managed property.
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May 05,2016
Minithumbup
By:
May 05,2016
0 people found
this helpful
Jamie Leigh has been really helpful as our building manager over the past 18 months and we are really thrilled. She has gone out of her way to help us with any queries, no matter how difficult (being locked out countless times) with ease and is a pleasure to work with....
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Comment on agent fees
n/a
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Apr 29,2016
Minithumbup
By:
Apr 29,2016
0 people found
this helpful
Jamie Leigh has been looking after me and my property for a few years now. I live abroad and Jamie Leigh is my eyes and ears, she and I have been through some dreadful tenants and she has been amazing in how she has dealt with them with me, and just her custommer focus and service is amazing, shes an asset to your team. I would certainly recmonend her and as a result Jacksons...
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Comment on agent fees
Seem like approriate value for money
Was this helpful? Yes
Mar 21,2016
Minithumbup
By:
Mar 21,2016
0 people found
this helpful
Fantastic communication and organisation skills. No matter how big or small the issue, the team will try their best to help. I would highly recommend the team of property managers at Jacksons, very helpful team....
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Comment on agent fees
Fantasic team, I would highley recommend
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Mar 19,2016
Minithumbup
By:
Mar 19,2016
0 people found
this helpful
We have the privilege to deal with all Jacksons offices and they always offer a warm welcome. We particularly deal with the maintenance department and they are such a lovely team. They show professionalism and genuine care. It is a true pleasure to deal with everyone at Jacksons especially Louise Bobb, Ann Brown, Jamie-Leigh Wainwright, Charlotte Moore, Karina Selway and Coral Cox....
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Jan 22,2016
Minithumbdown
By:
Jan 22,2016
2 people found
this helpful
Do not use this agency. I am a landlord, the fees are extortionate and the legal back up meaningless. One tenant stopped paying rent but no guarantor was asked for as said was employed, he wasn't. Lost £10k getting rid then they literally blackmailed me to take new tennants at 10% to 'recoup their losses' knowing that I was extremely ill and financially f**ked and couldn't start legal proceedings against them too. The worst of humanity......
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Jan 07,2016
Minithumbdown
By:
Jan 07,2016
0 people found
this helpful
Turns out that moving out of a property with Jacksons is as difficult as moving in and as painful as the duration of the tenancy. We have put up with damp, mould growing on walls, locking our dog into the living room when contractors came in when they weren't supposed do, contractors not turning up, taking time off work, an unbelievable number of emails and phone calls. NOT WORTH THE STRESS!!...
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Comment on agent fees
Having to pay almost as much to leave as to get in.
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Dec 05,2015
Minithumbup
By:
Dec 05,2015
0 people found
this helpful
I have just rented out my flat for the first time through Jacksons and have been very happy with their service. Julia has been consistently helpful and professional in taking me through the process. She was prompt in responding to questions and queries that I had with respect to the tenancy and a significant problem with the gas supply was rectified immediately (work efficiently carried out and completed the next day). I am very happy with the service provided by Jacksons, and would recommend th...
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Oct 19,2015
Minithumbup
By:
Oct 19,2015
0 people found
this helpful
Ann Brown was extremely helpful in helping me communicate and resolve party wall matters with the landlord of the property she manages. She got back to my emails and phone calls in timely manner and was very professional and understanding. It was a pleasure dealing with her....
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Aug 16,2015
Minithumbup
By:
Aug 16,2015
0 people found
this helpful
We have rented our flat through Jacksons Wandsworth since December 2014 and have been very happy with their service. We have been most impressed with their ongoing management of the property, including responding to any queries from our tenants. They are pro active and respond to queries from ourselves and our tenants quickly. Including walking us through the processes especially as we are first time landlords. We have had one change of tenants during the time and the only complaint would be t...
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Comment on agent fees
Agents fees are not cheap (however they are in line with other agents in the area) however we have found that they are more then capable at being proactive and able in managing the property. Which is why we chose them to manage the property.
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Jul 14,2015
Minithumbup
By:
Jul 14,2015
0 people found
this helpful
Harriet has been extremely helpful throughout my recent property search. She has exceeded my expectations of an estate agent! I will gladly recommend Jacksons to friends and colleagues - thank you to Harriet....
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Jun 17,2015
Minithumbup
By:
Jun 17,2015
0 people found
this helpful
I have worked with and been in contact with lots of estate agents recently with varying experinces, some shockingly bad, some ok and some superb! Working working with you and your service has been superb, not just because I was able to secure a property. The whole process even before this time was excellent! your professsinal freindly approach, and overall focus upon the individual was fantastic and made a difficult process that more managble....
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Jun 10,2015
Minithumbup
By:
Jun 10,2015
0 people found
this helpful
We've found Jamie-Leigh to always be very responsive and helpful. At the start of our tenancy we were a little disappointed that certain things ie the dishwasher being faulty, the entry phone not working and the sink being a very slow drain were not mentioned. There have also been a few frustrations over the 12 month period with regards to issues such as wiring/electrical faults and boiler issues. I didn't find Nicola to be as quick to respond but she did reply and was helpful where she could be...
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May 12,2015
Minithumbdown
By:
May 12,2015
2 people found
this helpful
I had a very disappointing experience with Jackson's. We were asked to match an offer that was made on the property after our sale price was agreed and have a written confirmation as well , when we refused to do so, the agent (Loyd) said he would speak to the seller and come back to us which he never did. i can understand if the seller went with the higher offer however out of courtesy he should have given us an update . We lost money on a solicitor as they agent insisted we get a solicitor in 2...
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Mar 17,2015
Minithumbup
By:
Mar 17,2015
0 people found
this helpful
Jamie-Leigh Harvey and Amber Leach were very helpful in processing our references, dealing with requests I made regarding the furnishing of the property and were very prompt in replying to my emails (which had lots of questions attached!)....
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Comment on agent fees
I felt like the fees were very expensive, but this seems to be the case across the board with estate agent letting fees.
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Mar 09,2015
Minithumbup
By:
Mar 09,2015
0 people found
this helpful
Great Service, smooth process and most of all competitive rates....
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Comment on agent fees
See above
Was this helpful? Yes
Mar 08,2015
Minithumbup
By:
Mar 08,2015
0 people found
this helpful
The Balham Branch of Jackson's has done a fantastic job finding responsible tenants who have taken good care of my flat, paid their rent on time, and have been pleasant to deal with. I have found Jamie-Leigh to be very positive, energetic, quick to respond to queries, and helpful when I've needed advice on how to fix things in the flat. I recommend using Jacksons Balham for both tenants and landlords....
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Mar 06,2015
Minithumbup
By:
Mar 06,2015
0 people found
this helpful
As a landlord, Jamie-Lee and her team are always on hand to offer valuable advice. Most recently, they were more than happy to supervise keys for a tradesman, which saved us a 30 mile journey, so much appreciated....
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Mar 05,2015
Minithumbup
By:
Mar 05,2015
0 people found
this helpful
I have been using Jacksons in Balham for over a year and Jamie and her team are a refreshing change to the normal patter that you expect from Estate Agents. Any questions are answered quickly and even after tenants have moved in (when you would normally expect service to deteriorate), Jamie's always there to help. Thoroughly recommend....
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Feb 16,2015
Minithumbup
By:
Feb 16,2015
0 people found
this helpful
The two girls that helped us to find our flat in Balham were fantastic. Harriet who showed us around the property was very informative and answered every niggly question we had with ease. Jamie-Leigh who organised the whole letting process with us was fantastic and ever so patient- she made the whole process completely seamless and went out of her way to explain every detail to us (even calling her at 7pm on a Saturday night to give us guidance). Service like this is very rare and I can't thank ...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
47 4 24 22 1 1 1 0 11 6

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Awards won by Jacksons Independent Estate Agents (London)

Individual Branch Awards

London, SW12 9AP

London, SW11 5TG

Firm rankings



Battersea
174a Lavender Hill, London SW11 5TG
(8)
Clapham
73 Abbeville Rd, London, London SW4 9JN
(1)
Office 1
115 Balham High Road, London SW12 9AP
(57)
show all branches (9)
Office 2
372-374 Garratt Lane, Earlsfield, London SW18 4ES
(20)
Streatham
1-3 De Montfort Parade, London SW16 1BU
(9)
Tooting
26 Tooting Bec Road, London SW17 8BD
(8)
Wandsworth
507 Old York Road, London SW18 1TF
(2)
Wandsworth Common
22 Bellevue Road, London SW17 7EB
(0)
Wimbledon
53 Wimbledon Hill Road, London SW19 7QW
(2)

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