Properties Glasgow - Infiniti Properties
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    Jackie Knight
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    graham sharp
No description available.

13 Albert Square
Dundee
Dundee City
DD1 1XA
01382 322005

 
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Properties for sale
Properties for rent
May 20,2014
Minithumbdown
By:
May 20,2014
2 people found
this helpful
My time with Shepherd lettings was one unbroken tale of woe. The problems started immediately; after looking around the flat (owned by a friend of mine, but managed by Shepherd) and deciding it would do, no sooner had I put pen to paper than Graham was basically abdicating responsibility. As Graham handed over the keys to the flat, he explained that there was a shared laundry room, but the previous tenant had lost the key. As such, it was apparently my responsibility to march across town to the ...
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May 16,2013
Minithumbdown
By:
May 16,2013
2 people found
this helpful
Shepherds took over the management of our industrial units from previous agents and then completely changed the way the communal charges were made. They went from an end of year statement to a quarterly in advance statement. On the new charges were unexplained amounts that run to a couple of thousand pounds (split between tenants) and also marked as potential. So in other words, they want to charge money for things that haven\'t happened and may never happen. Despite several requests for q...
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Nov 06,2012
Minithumbdown
By:
Nov 06,2012
3 people found
this helpful
INCOMPETENCE and LIES!!! If you don\'t want to live a nightmare don\'t go with them cause you can be sure you will be the last of their problems!!! I have never seen such incompetence. After having moved to what seemed to be a nice cottage, I realised the windows and doors had just been painted and they were all stuck because of it. It took them one month to finally send someone for that issue. Then, I found out that it was damp and cold . My stuffs started to get mouldy (in August!!!) after...
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What agent could do to change your mind?
More communication. No lies. Be efficient.
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By: stevie
Dec 17, 2012
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Hey Delly, What town was this cottage in out of curiosity? Cheers, Stevie....
Sep 15,2012
Minithumbdown
By:
Sep 15,2012
2 people found
this helpful
Utter disgusting company! To start - its illegal to charge a fee to register! Poorly fitted laminate flooring and bits missed is - wear & tear! No gas certificate issued -illegal! Window doesn\'t close, causing easy theft! Boiler would have been condemned had it not been for my mate fixing it No working alarm Didn\'t notify owner of our issues 2 letters been sent yet no reply, despite threat of legal action being taken due to tenant rights. Council are aware of all issues and are inv...
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What agent could do to change your mind?
Speak to us and the owner of property. Communication is simple! Don\'t lie! Stop breaking the law by charging fees illegally!
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Jul 15,2012
Minithumbdown
By:
Jul 15,2012
2 people found
this helpful
Beware of the negligence of this company and employee. We were promised that the jobs to be done when we viewed the property would be put in hand, LIE and because the house was filthy with scribbles on every wall the property manager said if we decorated and cleaned it up he would try to arrange a rent free period, LIE. No inventory was supplied until the day he came to visit the property prior to our moving out but obviously it was not signed by us at that time. The integrated dishwasher stoppe...
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What agent could do to change your mind?
Dealt with all incidents as if they were a properly organised company
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Jul 03,2012
Minithumbdown
By:
Jul 03,2012
2 people found
this helpful
This company should be avoided at all costs. I was assured that repairs would be sorted out and the house cleaned before my moving date. They weren\'t. This left a kitchen and bedroom with no doors, no smoke or carbon monoxide detectors fitted, urine soaked bathroom carpet and walls, a dangerous \'contraption\' (apparently a dog run) which had rusty nails sticking out all over - particularly at the height of my 4 year old sons head. A glass door off the hinges which smashed over my sons head was...
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What agent could do to change your mind?
Repairs, answer calls, not treat me like a sub standard human being because of my disabilities.
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Aug 19,2011
Minithumbdown
By:
Aug 19,2011
1 people found
this helpful
I have been trying to rent a place from overseas, i have money, i am respectable, i just cant view. I had been working with three estate agents, and at first Shepherd's appeared to be able to help me they told me they could i trusted them. I told them that i liked three properties, and that i was very interested in two in particular, i even offered to pay more than the asking price for one. Two of the properties got "forgotten" and it seems now that they had let one out without even ...
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What agent could do to change your mind?
Been honest, dont pretend that they didnt get an email, treat customers (where ever they are) with respect. When a potential customer shows an interest in three properties dont just forget two of them. It seems that no-one knows what the other members of the team are doing.
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Jun 01,2011
Minithumbdown
By:
Jun 01,2011
1 people found
this helpful
Having had the misfortune to rent from J & E Shepherd for the last 17 months I am amazed there aren't more negative reviews. To begin with there were no problems at all - until things went wrong in the property. It is not wind and water tight, the shower tray doesn't fit in the space, broken tiles under foot in the bathroom, the secure entry we were so emphatic about wanting does not work and never has. Yet despite calls, visits and filling out form after form nothing was ever fixed. Our h...
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May 16,2011
Minithumbup
By:
May 16,2011
0 people found
this helpful
Very good home report....
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Apr 27,2011
Minithumbup
By:
Apr 27,2011
0 people found
this helpful
What a useless bunch. I should have taken it as a sign when the letting agent was half an hour late only to say we were early (we were on time). All the problems I pointed out were meant to be repaired before we moved in but weren't. I think they maybe hoovered, badly. I'm serious, there was a big pile of toenail clippings behind the sofa when I moved it the first time. The kitchen cupboards were filthy and they sneakily increased the rent without telling the landlord. When things went wron...
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Nov 01,2010
Minithumbdown
By:
Nov 01,2010
0 people found
this helpful
Incompetent, unhelpful, rude. Contract contained several terms that were ridiculous - they didn't even know what one of them meant! Cost me over ...
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May 11,2010
Minithumbdown
By:
May 11,2010
0 people found
this helpful
The left hand doesn't know what the right hand is doing in this place. Trying to rent with them in the first place was a nightmare, they never respond to enquiries unless you pester them so you end up missing out on the properties you were interested in. Then they 'misplaced' my application form so I had to start all over again. If you're trying to sort something out with them it never seems to get passed on to the appropriate person, then when you contact them because you haven't heard b...
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Mar 18,2010
Minithumbdown
By:
Mar 18,2010
1 people found
this helpful
We found them almost impossible to get in touch with regarding our property and they're the most uncommunicative bunch - in 9 months only 2 of our calls were returned amongst many....
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Jan 27,2008
Minithumbdown
By:
Jan 27,2008
2 people found
this helpful
Do not let this company anywhere near your property. I am a landlord of a decent 2 bedroom flat in Dundee. The incompetence of Jackie Knight and Jim Stewart defies belief, the final straw in a litany of poor performance was when they wrote to me to cancel the management contract...... They can find the time to do this and yet failed to inform me that they have failed to collect any rent. Between myself and my partner we could write a book about the rest. I have spent entire days trying to co...
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By: Blobby
Jan 24, 2011
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I hear what you are saying. They are a disaster in all categories. Anybody defending that is probably a member of staff or someone you had contact with. Use Hamish Robbie my friend. Never ever had a problem. He sold out to J&E some years ago and left as could not stand the incompetence and poor management within the company. They did you a favour cutting you loose, trust me!....
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Jackie Knight - upload your photo Jackie Knight
1 reviews

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graham sharp - upload your photo graham sharp
3 reviews

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