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J & E Shepherd

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“ Mickey Mouse Outfit... ”

Mar 29,2018
Minithumbdown
By: 'Billy'
Mar 29,2018
2 people found
this helpful
Had shepards do a valuation on my property through the RBS and to be honest it was a joke I would not recommend this companyto anyone who has a serious interest in the property market. The valuation was at least 10k below what it should ...
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 18,2017
Minithumbup
By: 'Tiffany'
Dec 18,2017
0 people found
this helpful
I have recently used J & E Shepherd to let my first commercial property. I am some what inexperienced in the commercial market and recently purchased my first retail unit. The surveyor was able to talk me through the process of letting my retail unit ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 15,2017
Minithumbup
By: 'JamesW82'
Dec 15,2017
0 people found
this helpful
I have now used Shepherds on several occasions and can only recommend their high quality service. They were attentive to my requirements and they showed an in depth knowledge of the local market....
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Was this helpful? Yes
Nov 01,2017
Minithumbup
By: 'jamessharp'
Nov 01,2017
0 people found
this helpful
I have used Shepherds many times and they definitely have the best local knowledge which is priceless when buying and selling. In the digital age it is great to still have locally based surveyors who truly have the best local knowledge....
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Was this helpful? Yes
May 20,2014
Minithumbdown
By: 'oh_dear'
May 20,2014
4 people found
this helpful
My time with Shepherd lettings was one unbroken tale of woe. The problems started immediately; after looking around the flat (owned by a friend of mine, but managed by Shepherd) and deciding it would do, no sooner had I put pen to paper than Graham ...
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Was this helpful? Yes
May 16,2013
Minithumbdown
By: 'Unhappy tenant'
May 16,2013
2 people found
this helpful
Shepherds took over the management of our industrial units from previous agents and then completely changed the way the communal charges were made. They went from an end of year statement to a quarterly in advance statement. On the new charges were unexplained amounts that ...
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Was this helpful? Yes
Nov 06,2012
Minithumbdown
By: 'Delly'
Nov 06,2012
3 people found
this helpful
INCOMPETENCE and LIES!!! If you don\'t want to live a nightmare don\'t go with them cause you can be sure you will be the last of their problems!!! I have never seen such incompetence. After having moved to what seemed to be a ...
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What agent could do to change your mind?
More communication. No lies. Be efficient.
Attached Files
Was this helpful? Yes
By: stevie
Dec 17, 2012
View all comments (1)
Hey Delly, What town was this cottage in out of curiosity? Cheers, Stevie ...
Sep 15,2012
Minithumbdown
By: 'Angry and unhappy'
Sep 15,2012
2 people found
this helpful
Utter disgusting company! To start - its illegal to charge a fee to register! Poorly fitted laminate flooring and bits missed is - wear & tear! No gas certificate issued -illegal! Window doesn\'t close, causing easy theft! Boiler would have been condemned had it ...
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What agent could do to change your mind?
Speak to us and the owner of property. Communication is simple! Don\'t lie! Stop breaking the law by charging fees illegally!
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Was this helpful? Yes
Jul 15,2012
Minithumbdown
By: 'Disgruntled Tenant'
Jul 15,2012
2 people found
this helpful
Beware of the negligence of this company and employee. We were promised that the jobs to be done when we viewed the property would be put in hand, LIE and because the house was filthy with scribbles on every wall the property manager said if ...
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What agent could do to change your mind?
Dealt with all incidents as if they were a properly organised company
Attached Files
Was this helpful? Yes
Jul 03,2012
Minithumbdown
By: 'pdoffmum'
Jul 03,2012
2 people found
this helpful
This company should be avoided at all costs. I was assured that repairs would be sorted out and the house cleaned before my moving date. They weren\'t. This left a kitchen and bedroom with no doors, no smoke or carbon monoxide detectors fitted, urine ...
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What agent could do to change your mind?
Repairs, answer calls, not treat me like a sub standard human being because of my disabilities.
Attached Files
Was this helpful? Yes
Aug 19,2011
Minithumbdown
By: 'dontuseshepherd1'
Aug 19,2011
1 people found
this helpful
I have been trying to rent a place from overseas, i have money, i am respectable, i just cant view. I had been working with three estate agents, and at first Shepherd's appeared to be able to help me they told me they could i ...
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What agent could do to change your mind?
Been honest, dont pretend that they didnt get an email, treat customers (where ever they are) with respect. When a potential customer shows an interest in three properties dont just forget two of them. It seems that no-one knows what the other members of the team are doing.
Attached Files
Was this helpful? Yes
Jun 01,2011
Minithumbdown
By: 'Peaches'
Jun 01,2011
1 people found
this helpful
Having had the misfortune to rent from J & E Shepherd for the last 17 months I am amazed there aren't more negative reviews. To begin with there were no problems at all - until things went wrong in the property. It is not wind and ...
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Was this helpful? Yes
May 16,2011
Minithumbup
By: 'af'
May 16,2011
0 people found
this helpful
Very good home report....
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Was this helpful? Yes
Apr 27,2011
Minithumbup
By: 'not_very_happy'
Apr 27,2011
0 people found
this helpful
What a useless bunch. I should have taken it as a sign when the letting agent was half an hour late only to say we were early (we were on time). All the problems I pointed out were meant to be repaired before we moved ...
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Was this helpful? Yes
Nov 01,2010
Minithumbdown
By: 'MH'
Nov 01,2010
0 people found
this helpful
Incompetent, unhelpful, rude. Contract contained several terms that were ridiculous - they didn't even know what one of them meant! Cost me over ...
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Was this helpful? Yes
May 11,2010
Minithumbdown
By: 'siouxsie123'
May 11,2010
2 people found
this helpful
The left hand doesn't know what the right hand is doing in this place. Trying to rent with them in the first place was a nightmare, they never respond to enquiries unless you pester them so you end up missing out on the properties you ...
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Was this helpful? Yes
Mar 18,2010
Minithumbdown
By: 'Daz400'
Mar 18,2010
2 people found
this helpful
We found them almost impossible to get in touch with regarding our property and they're the most uncommunicative bunch - in 9 months only 2 of our calls were returned amongst many....
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Was this helpful? Yes
Jan 27,2008
Minithumbdown
By: 'Emmett Gavin'
Jan 27,2008
3 people found
this helpful
Do not let this company anywhere near your property. I am a landlord of a decent 2 bedroom flat in Dundee. The incompetence of Jackie Knight and Jim Stewart defies belief, the final straw in a litany of poor performance was when they wrote to me ...
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Was this helpful? Yes
By: Blobby
Jan 24, 2011
View all comments (2)
I hear what you are saying. They are a disaster in all categories. Anybody defending that is probably a member of staff or someone you had contact with. Use Hamish Robbie my friend. Never ever had a problem. He sold out to J&E some years ago and left as could not stand the incompetence and poor management within the company. They did you a favour cutting you loose, trust me! ...



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