Homezone Property Services
4.9/5, 164 reviews
99% recommended
100% sales valuation accuracy
95% sales fee satisfaction
84% lettings valuation accuracy
92% lettings fee satisfaction

Property Features

Homezone's Beckenham office is owned and headed up by Matthew Wales, Managing Director and Founder of Homezone. Offering a comprehensive Sales and Lettings service, this new branch in Beckenham, which opened in 2016, gave us the opportunity to create a stylish and modern branch with substantial frontage and high visibility, at ... show more Homezone's Beckenham office is owned and headed up by Matthew Wales, Managing Director and Founder of Homezone. Offering a comprehensive Sales and Lettings service, this new branch in Beckenham, which opened in 2016, gave us the opportunity to create a stylish and modern branch with substantial frontage and high visibility, at an extremely busy junction close to the heart of Beckenham town centre. A combination of warehouse style high ceiling lighting, exposed brick walls, modern high gloss porcelain floor tiles and up to the minute technology make Homezone Beckenham stand out from the competition and be the agent agent that everyone wants to deal with.

Latest Reviews

 View all Reviews 164
3rd Nov 2023
reviewed by 'Abi'
“I’m writing a review as a buyer of a property. The conveyancing process took a long time and required ......”
31st Oct 2023
reviewed by 'Gordon'
“Sam was a pleasure to deal with as we sold our home and bought a new one through Homezone. She ......”
3rd Feb 2023
reviewed by 'E.Darko'
“Have had a terrible experience and stressful year dealing with *. He has been highly unprofessional in correspondence with a bullying ......”
2nd Aug 2022
reviewed by 'David'
“We could not have asked for a better experience when selling our home with Homezone! They were friendly and helpful, ......”
20th Aug 2021
reviewed by 'Maria & George'
“We purchased our property via Homezone 9 years ago, had very positive experience from the service, and decided to sell the ......”
7th Nov 2019
reviewed by 'Chris'
“I sold my house through Homezone Beckenham very friendly & helpful staff especially Matthew, Sam & Denise I would definitely recommend them....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 95% £165,000 £42,500,000
Lettings 84% 92% £525 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 0 58 1 34 0 14 0 4 0
Areas covered
  • BR3
  • Beckenham
  • BR1
  • Eden Park
  • BR2
  • Elmers End
  • BR4
  • BR5
  • Bromley
  • BR6
  • Shortlands
  • BR7
Address

149 Croydon Road
Beckenham
Kent
BR3 3QH
sales: 020 3794 7545 lets: 020 8464 9962

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
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“HomeZone have been fantastic from start to finish. Matthew has ......”

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Nov 30,2016
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By: 'Stephen'
Nov 30,2016
1 people found
this helpful
HomeZone have been fantastic from start to finish. Matthew has gone beyond what is expected of a estate agent to get our exchange....
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Comment on agent fees
Very reasonable compared to other agents.
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“We experienced a few hiccups, but Matthew persevered with the ......”

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Sep 28,2016
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By: 'Ben'
Sep 28,2016
1 people found
this helpful
We experienced a few hiccups, but Matthew persevered with the sale and successfully saw it through to completion with good, personal service provided along the way....
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Comment on agent fees
Seemed slightly lower than the larger estate agents in the area/
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“I was a first time property buyer in the UK ......”

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Sep 15,2016
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By: 'Louise'
Sep 15,2016
0 people found
this helpful
I was a first time property buyer in the UK and Matthew explained the process clearly. He kept on top of the chain to make sure the transaction completed on time. When it's time to move on I'll give Matthew a ring....
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“These are the best agents we've ever come across. They ......”

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Sep 12,2016
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By: 'Victoria'
Sep 12,2016
0 people found
this helpful
These are the best agents we've ever come across. They are cordial, helpful, respectful and they really care about delivering a good service. They adminitered the property so if we ever had a problem, they got back to us straight away and sorted it and ...
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Comment on agent fees
Tranparent and extremely fair.
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“When selling my property it was a Wonderful service, huge ......”

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Aug 29,2016
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By: 'lucy'
Aug 29,2016
0 people found
this helpful
When selling my property it was a Wonderful service, huge response in such a short time over 20 viewings on open day. SOLD IN 11 DAYS...
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Comment on agent fees
Brilliant such low fees for a fantastic service
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“Provided an excellent service for both vendor and buyer getting ......”

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Aug 26,2016
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By: 'LENNON-SMITH'
Aug 26,2016
0 people found
this helpful
Provided an excellent service for both vendor and buyer getting exactly the right balance in terms of approach. Available at all times and always getting back with a prompt response. I can confidently say Matthew is the best agent I have dealt with - very ...
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“After providing excellent full rental services for 7 years, HomeZone provided ......”

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Aug 04,2016
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By: 'PEter'
Aug 04,2016
0 people found
this helpful
After providing excellent full rental services for 7 years, HomeZone provided quick and effective marketing services for the property whilst we were still overseas. Matthew pushes the timetable nicely and ensured that all went smoothly. HomeZone provided great personal touches that are lacking in the high ...
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Comment on agent fees
Good value and fair
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“This is the best estate agents I have ever dealt ......”

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Jun 27,2016
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Esther
By: 'Adeola'
Jun 27,2016
1 people found
this helpful
This is the best estate agents I have ever dealt with.They are the best.They deal with any issues you have immediately and repairs are carried out once it is reported. The customer service is top notch and the ownership spirit is amazing.I ...
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Comment on agent fees
Their fees are very resasonable.Good value for money.
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“Homezone became my first letting agent as a single tennant. ......”

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May 31,2016
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By: 'Dom'
May 31,2016
0 people found
this helpful
Homezone became my first letting agent as a single tennant. They were helpful throughout my tenancy with all matters and issues encountered. I would completely recommend their services....
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Comment on agent fees
Reasonable
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“Home zone have been very attentive and the service from ......”

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Feb 19,2016
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By: 'Nick'
Feb 19,2016
0 people found
this helpful
Home zone have been very attentive and the service from them has been excellent. They are also priced accordingly. My previous experience of renting has been exclusively outside London, so I may be naive in saying this, but I wasn't expecting to be charged so ...
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Comment on agent fees
Very expensive
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“We rented a property from Homezone and they were very ......”

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Jan 29,2016
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By: 'Gary'
Jan 29,2016
0 people found
this helpful
We rented a property from Homezone and they were very friendly and efficient. And any maintenance issues dealt with promptly....
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Comment on agent fees
Good
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“Esther mainly handled our rental property and unfortunately the tenants ......”

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Nov 12,2015
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By: 'Y.'
Nov 12,2015
0 people found
this helpful
Esther mainly handled our rental property and unfortunately the tenants were not willing to hand keys over. As they wanted a return of deposit immediately without allowing departure checks to be carried out. They were very difficult to communicate with and Esther went above and ...
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Comment on agent fees
The fees are more than reasonable for the service received.
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“A very professional, friendly, and supportive team, who look after ......”

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Nov 11,2015
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By: 'Miss'
Nov 11,2015
0 people found
this helpful
A very professional, friendly, and supportive team, who look after the needs of both the tenant and Landlord. I didn't have any problems during my stay on the property and felt very comfortable communicating with all team members. I would definitely use the services again, ...
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“After a couple of brief visits to Shortlands, we decided ......”

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Nov 04,2015
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By: 'Sigita'
Nov 04,2015
0 people found
this helpful
After a couple of brief visits to Shortlands, we decided that it would be a perfect area to live in. After finding a suitable property on Homezone website, we emailed them asking to arrange a viewing. A Saturday viewing was arranged within a couple of ...
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“I had an excellent experience with Homezone to rent a ......”

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Nov 03,2015
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By: 'Filipe'
Nov 03,2015
0 people found
this helpful
I had an excellent experience with Homezone to rent a property. Mandy arranged the viewing for me late in the evening to suit me and was very kind to show me all the property details. Stephen made the negotiation on my behalf and arranged all ...
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Comment on agent fees
Fees are within average rates with no hidden fees so everything was transparent and well explained
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“I have had dealing with Homezone over several years and ......”

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Oct 31,2015
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By: 'Emma'
Oct 31,2015
0 people found
this helpful
I have had dealing with Homezone over several years and mainly in sale and purchase of property. All the team at Homezone are exemplary in their customer service but my particular thanks go to Neil Maguire who has always been fair, honest and trustworthy. I ...
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“We've been renting property through HomeZone for three years and ......”

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Oct 29,2015
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By: 'Gina'
Oct 29,2015
0 people found
this helpful
We've been renting property through HomeZone for three years and had no problems. Everything was done in efficient and friendly manner. I am not sure if renewal fees are justified, but I guess you get what you pay for....
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“I chose Home Zone over other agencies due to the ......”

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Oct 15,2015
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By: 'Travel'
Oct 15,2015
0 people found
this helpful
I chose Home Zone over other agencies due to the personality of Matthew and his professional opinion in renting vs selling the property that I had inherited. I picked three companies from billboards that are around the Bromley and Shortlands area, as I had no ...
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Comment on agent fees
reasonably price for what they are offering
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“My experience with Homezone was my very first with a ......”

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Oct 08,2015
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By: 'Evangelister'
Oct 08,2015
0 people found
this helpful
My experience with Homezone was my very first with a letting agent and I only have very nice things to say about them. They were very professional in the way everything was handled and everything was written down and explained to me clearly. Every time ...
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“I've recently let a flat with Homezone and the level ......”

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Oct 05,2015
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By: 'Charlotte'
Oct 05,2015
0 people found
this helpful
I've recently let a flat with Homezone and the level of service and help I've received from both Mandy and Esther has been outstanding. The process was so smooth with Many and Esther keeping me updated at every stage as well as going above and ...
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“The people I dealt with in Homezone were all exceptionally ......”

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Sep 27,2015
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By: 'Natalia'
Sep 27,2015
0 people found
this helpful
The people I dealt with in Homezone were all exceptionally friendly, helpful and really made what could have been a stressful situation easy and hassle free. Have to say, not used to this level of professionalism and great customer service from an estate agent!...
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“Homezone are very professional. I have used other agents (in ......”

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Sep 20,2015
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By: 'ZHenderson'
Sep 20,2015
0 people found
this helpful
Homezone are very professional. I have used other agents (in Bromley) before and HZ are head and shoulders above the rest. The team are personable and very friendly....
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“We have used Homezone for many years to help let ......”

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Sep 16,2015
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By: 'J'
Sep 16,2015
0 people found
this helpful
We have used Homezone for many years to help let and manage our flat in Beckenham. Not only are they always completely professional but they have consistently found us high quality tenants. They also offered us invaluable advice about small improvements we could make to ...
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“Homezone provided an excellent service to me over a one ......”

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Sep 09,2015
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Stephen
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By: 'James'
Sep 09,2015
0 people found
this helpful
Homezone provided an excellent service to me over a one year tenancy. Check-in was made very easy with admin requirements explained concisely. When I left the property I unfortunately got into an unnecessary dispute with the landlord over the return of my deposit and Esther ...
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“We have let a flat through Stephen for two years ......”

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Sep 04,2015
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By: 'David'
Sep 04,2015
0 people found
this helpful
We have let a flat through Stephen for two years now. We are impressed with Homezone's responsiveness to issues that have arisen from tenants' as well as the general help they have provided to us....
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“I used Homezone for the past 4 years and have been ......”

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Sep 04,2015
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By: 'Captain'
Sep 04,2015
0 people found
this helpful
I used Homezone for the past 4 years and have been completely satisfied as an overseas owner. They handled my townhouse in Bromley UK on all my rentals. They accommodated my desire to rent for 6 months at a time so I could use my townhouse part ...
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“I rented a property in Beckenham for 4 years using Homezone ......”

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Sep 03,2015
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By: 'mc9320'
Sep 03,2015
0 people found
this helpful
I rented a property in Beckenham for 4 years using Homezone as a letting agent. I found them to be professional and easy to deal with. Moving in and out of the property was very straightforward and during the tenancy, anytime there was a problem, they ...
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“Homezone have managed my rental property for approximately ten years; ......”

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Sep 02,2015
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By: 'T'
Sep 02,2015
0 people found
this helpful
Homezone have managed my rental property for approximately ten years; they have always found me excellent tenants; I couldn't be happier with the service that they provide....
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“Helpful and friendly staff. Have been using this company since ......”

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Sep 01,2015
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By: 'JAN'
Sep 01,2015
0 people found
this helpful
Helpful and friendly staff. Have been using this company since they opened, have always been satisfied with their service and continue to use them when our properties are up for rental....
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“We were delighted with the service we received from Home ......”

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Sep 01,2015
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By: 'Thomas'
Sep 01,2015
0 people found
this helpful
We were delighted with the service we received from Home zone whilst seeking a rental accommodation. High levels of communication is always a must and Matthew delivered in a true professional manner. All questions were answered and his guidance was certainly appreciated!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the unlikely event that a client has a complaint with Homezone, Director Matthew Wales should be contacted at the branch and will assist is resolving the complaint.
Last updated at 9:47 AM 16/03/2016 by allAgents

Awards won by Homezone Property Services

Regional Awards won by Homezone Property Services

Individual Branch Awards

Bromley, BR2



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