Homepoint Estate Agents Ltd

Was meant to collect keys, paid all money to be told 45mins the landlord changed his mind. The manager blamed everybody else. Very unprofessional. Credit checks not completed ... Read Full Review

Shocking service. No contact unless they want something. I was in a serious situation and had to involve the police and the agents still refused to answer simple emails from myself but I could see them responding occasionally (only when they wanted something) to my ex partner. Maintenance was paid ... Read Full Review

If possible I would have given 0.--We paid a management fee, the property was not managed. When we had it back it was in terrible condition. Nothing had been picked up on, like a hole in the wall, oven not cleaned for 5 years by the look of it. Also windows never cleaned, the garden certainly ... Read Full Review

From start to finish I was very well looked after, communication was second to none, staff were always friendly and always got back to me promptly Nathan Pooni was ... Read Full Review

Home point in Walsall are the worst, unprofessional people I have ever seen in my life! They are all liars and have no empathy. I had such an awful experience with them . In the end, I ended up homeless. Never ever use them. Stay away from them. I am surprised they are still ... Read Full Review

Where do I even start?! We were renting for 11 months whilst we saved for our house. Sonya from Stourbridge was really helpful when we first moved in. Everything was fine. Then all the problems started... We had very troublesome neighbours. Home point told us they would be out within 2 ... Read Full Review

Hi, they trap you with lie and then do not help you at all, they said property will be refurbished and everything will be ready soon, but on the day i was moving , nothing was changed in property. i am fighting and going to sue them through citizen advice bureau walsall. anyone need proof or want ... Read Full Review

Really disgusted with the service received after, what we thought, was a fairly smooth 2 1/2 years as tenants ( although slow at sorting none urgent repairs). When it came to the end of the tenancy they didn't turn up for check out inspection ( despite me speaking to them on the morning ... Read Full Review

When I was renting a house, everything was perfect. No issues, all agents was very helpful... Everything changed when I was in situation that lanlord send me a letter with information that I need to move out during 2 months, because he want to move in!!!! No help at all from agency with finding new ... Read Full Review

Myself and my partner have just relocated to Birmingham and found the ladies at the homepoint office to be very helpful, there was a few issues with the property and they arrange for the landlord to pop round within a few hours! We really do love our new home and would recommended dealings with ... Read Full Review

Rented our property out with homepoint kingstanding. Seemed to be an average estate agency at first, once tenant moved in it went down hill. Kingstanding doesnt manage the property walsall does, people at both branches are unprofessional. Members of staff passed comments about myself to the tenant, ... Read Full Review

What a lying crap company this is . Don't trust anything they say , better still avoid at all cost . They need to be closed down. They lie about tennant references and where they previously lived they don't do checks on guarantors and don't do home visits .AVOID ... Read Full Review

I found this agency extremley helpful and friendly. i moved home for the first time and they talked me through every step of the way. very professional and friendly. All of the ladies in the office were great! I would definitley ... Read Full Review

Amazed how this company is even trading. Never have I come across such an incompetent unprofessional group of people. Sham from start to finish...lack of knowledge, rudeness, lies....the list is endless. STAY CLEAR is the best advice I could ever give ... Read Full Review

I feel that all the reviews are very much like my situation, once home Point have your money they Don't give a Dam, and trying to speak to someone is like flying to the moon,,, it just doesn't happen,,, oh and as for checking on the property once it's been let,,, know that's a ... Read Full Review

Unprofesional untrustworthy incompetent is the only way to describe this diabolical company. After telling us the price for finding a Tennant is £250 + vat they took £620 out of the new Tennant rent and deposit. They have left me with an unsafe lease after they failed to get the ... Read Full Review

Vile and conniving, those are words that just about come close to describing the * Walsall branch of Homepoint. Their wretched art practiced on unsuspecting tenants and landlords, leaving them empty of pocket and heart, and in some cases, home. Wretched beyond any decent measure, there is no depth ... Read Full Review

As landlords with a single property, we were bitterly disappointed by Homepoint, who failed to deliver almost all the promised services. Only one member of staff, Paul, really tried to help. They suddenly reduced the agreed rent, and did nothing when we complained. After 10 months of trying, we ... Read Full Review

What can I say about homepoint absolute jokers avoid at all costs received at reference recently after paying 35 pounds to be be slated to the max how Unprofessional lies after lies these people are glorified answer machines expect a lovely piece in the local newspaper to return your unprofessional ... Read Full Review

They are appalling when returning phone calls. They are excellent at advertising, but when tenants are in place, especially if they are full management they will ignore your calls. T hey have called ID so they can see who is getting in touch and no Jason will not return calls unless pushed or he ... Read Full Review