By : 'Sandra' Services : Letting( As a Owner ) Rent PCM : £950 Would you recommend ? : No Postcode : B43
21 Feb 2020
People found this helpful9
If possible I would have given 0.--We paid a management fee, the property was not managed. When we had it back it was in terrible condition. Nothing had been picked up on, like a hole in the wall, oven not cleaned for 5 years by the look of it. Also windows never cleaned, the garden certainly... Read Full Review
Sandra Minshull said about Homepoint Estate Agents Ltd
Services : Letting( As a Owner )Date: 21st Feb 2020
If possible I would have given 0.--We paid a management fee, the property was not managed. When we had it back it was in terrible condition. Nothing had been picked up on, like a hole in the wall, oven not cleaned for 5 years by the look of it. Also windows never cleaned, the garden certainly hadn't been touched. Angela talks the talk but that's all she does. DO NOT use Homepoint. I wasn't informed about any of the above issues. The staff at Walsall very rarely rang back when contacted. Please do not waste your money, it will cost you more in the long run.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Brilliant ...
Share On :
5 Star Review
By : 'Marni' Services : Letting( As a Tenant ) Rent PCM : £690 Would you recommend ? : Yes Postcode : B44
1 Aug 2018
People found this helpful0
Myself and my partner have just relocated to Birmingham and found the ladies at the homepoint office to be very helpful, there was a few issues with the property and they arrange for the landlord to pop round within a few hours!
We really do love our new home and would recommended dealings with... Read Full Review
Services : Letting( As a Tenant )Date: 31st Jul 2018
Myself and my partner have just relocated to Birmingham and found the ladies at the homepoint office to be very helpful, there was a few issues with the property and they arrange for the landlord to pop round within a few hours! We really do love our new home and would recommended dealings with these guys to anyone looking to move in Birmingham.
Thank you late/orlagh/Dee for everything!
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Poor run ...
Share On :
1 Star Review
By : 'The' Services : Letting( As a Owner ) Rent PCM : £550 Would you recommend ? : No Postcode : B44
16 Jun 2018
People found this helpful8
Rented our property out with homepoint kingstanding. Seemed to be an average estate agency at first, once tenant moved in it went down hill. Kingstanding doesnt manage the property walsall does, people at both branches are unprofessional. Members of staff passed comments about myself to the tenant, ... Read Full Review
Comments on Agent Fees
Bad.. change you for even breathing in your own house. Management is a joke not even worth 1% of your monthly rent. Then when you want to leave them they want a hell of a lot of money from you...
Services : Letting( As a Owner )Date: 15th Jun 2018
Rented our property out with homepoint kingstanding. Seemed to be an average estate agency at first, once tenant moved in it went down hill. Kingstanding doesnt manage the property walsall does, people at both branches are unprofessional. Members of staff passed comments about myself to the tenant, once we found out the manager did speak to the members of staff and we were told the person wont be managing our property anymore. Well that didnt happen we still had to deal with her. The inspections never happened unless we reminded them one was due and we had no call to even let us know how our property was. Then when it came to them forwarding us our rent it was always late and one time they said they never recieved it when the tenant had paid it.(we had to travel over 2 hours from our house to sort this issue out in branch). tenant refused any rent increase and it took them over a month for the estate agents to even update us on this issue. Tenant handed in notice and wouldnt allow us any acess to get the property on the market, again we recieved no correspondence that the tenant had given us notice we found this out from a family member who knew the tenant. Day of move out came. Told tenant still hadnt finished moving, fair enough, end of the business day we were informed they have keys back and tenant has vacated. But the agency is so busy no one can to check out till monday. Was ok as thought they had the keys and it was secure. Well tenant was still in the property and had other keys to get in the house. Yes legally tenant has it till midnight but being dishonest about the house being locked up and all keys handed in. We are 2 hours away, we pay monthly for our house to be managed professional, anything could have happened to our house from friday till monday. Its a joke that no one could even pop round for 5 mins to make sure tenants had secured it properly when they are 2 mins away. Had to change all locks as cant trust agency or previous tenant. A really unprofessional, rude company, memebers of staff dont seem to care about your house, once you pay them money you house is just another number. Staff defiantly need new training, customer service is none existent. Dont trust your house in their hands its too much of a risk when houses are expensive as it is. Thank god the police was able to go and check our house out as for all we knew someone was breaking in to our house as no one should have been there at the time handing 'all keys' to the agency. One joke of a company and vile people work there.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I found this agency extremley ...
Share On :
5 Star Review
By : 'Lucie' Services : Letting( As a Tenant ) Rent PCM : £575 Would you recommend ? : Yes Postcode : B42
22 Jan 2018
People found this helpful1
I found this agency extremley helpful and friendly. i moved home for the first time and they talked me through every step of the way. very professional and friendly. All of the ladies in the office were great! I would definitley... Read Full Review
Comments on Agent Fees
Fee's were actually cheaper than the bigger companies!
Lucie Cooke said about Homepoint Estate Agents Ltd
Services : Letting( As a Tenant )Date: 22nd Jan 2018
I found this agency extremley helpful and friendly. i moved home for the first time and they talked me through every step of the way. very professional and friendly. All of the ladies in the office were great! I would definitley recommend.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I feel that all the reviews ...
Share On :
1 Star Review
By : 'Very' Services : Letting( As a Owner ) Rent PCM : £795 Would you recommend ? : No Postcode : B44
6 Nov 2017
People found this helpful7
I feel that all the reviews are very much like my situation, once home Point have your money they Don't give a Dam, and trying to speak to someone is like flying to the moon,,, it just doesn't happen,,, oh and as for checking on the property once it's been let,,, know that's a... Read Full Review
Comments on Agent Fees
Everything is bad, bad, bad. my tenants moved out over a week ago and I'm still waiting for a phone call, , to see what's happening with the deposit,,,
Very dissatisfied said about Homepoint Estate Agents Ltd
Services : Letting( As a Owner )Date: 6th Nov 2017
I feel that all the reviews are very much like my situation, once home Point have your money they Don't give a Dam, and trying to speak to someone is like flying to the moon,,, it just doesn't happen,,, oh and as for checking on the property once it's been let,,, know that's a no show,,, all the trouble I'm having with them at the minute is ridiculous.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Unprofesional untrustworthy ...
Share On :
1 Star Review
Angela
By : 'Furious' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : B44
27 Oct 2017
People found this helpful9
Unprofesional untrustworthy incompetent is the only way to describe this diabolical company. After telling us the price for finding a Tennant is £250 + vat they took £620 out of the new Tennant rent and deposit. They have left me with an unsafe lease after they failed to get the... Read Full Review
Services : Letting( As a Owner )Date: 26th Oct 2017
Unprofesional untrustworthy incompetent is the only way to describe this diabolical company. After telling us the price for finding a Tennant is £250 + vat they took £620 out of the new Tennant rent and deposit. They have left me with an unsafe lease after they failed to get the guarantors signature. Angela who I believed was the manager is nothing more than a con merchant. Once they have your money they refuse to take your calls. Absolute nightmare. It doesn't stop there. After writing a letter of complaint to steave pooli the director he didn't even give me the common curtacy to even reply. In 40yrs in buissiness this is the worst company I've ever dealt with. AVOID AT ALL COST.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
What can I say about ...
Share On :
1 Star Review
By : 'Turbosound' Services : Letting( As a Tenant ) Rent PCM : £675 Would you recommend ? : No Postcode : B23
20 Oct 2016
People found this helpful7
What can I say about homepoint absolute jokers avoid at all costs received at reference recently after paying 35 pounds to be be slated to the max how Unprofessional lies after lies these people are glorified answer machines expect a lovely piece in the local newspaper to return your unprofessional ... Read Full Review
Services : Letting( As a Tenant )Date: 19th Oct 2016
What can I say about homepoint absolute jokers avoid at all costs received at reference recently after paying 35 pounds to be be slated to the max how Unprofessional lies after lies these people are glorified answer machines expect a lovely piece in the local newspaper to return your unprofessional manner
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
1 - 7 of 7 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Awards won by Homepoint Estate Agents Ltd, Birmingham B44 9HH