• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • Kate Plows
    Kate Plows
  • Mark Harrington
    Mark Harrington
Harringtons are now one of the only agents in Brighton and Hove who only specialise in lettings. We do lettings only because it is what we are good at. Why use any other company who don't specialise in this area! Our only focus is to let your property and provide you and your tenant with a totally transparent, expert and quality service! It is what we are good at and what we have been doing since 1993.

Lettings has been one of the safest and best performing investments as well as combining
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Harringtons Lettings

109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

Apr 03,2017
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Melanie'
Apr 03,2017
0 people found
this helpful
Harringtons letting agency are a very efficient and professional organisation. The staff are always courteous and deal with any issues immediately....
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Comment on agent fees
In today's market I think it's fair.
Was this helpful? Yes
Dec 22,2016
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Sally Morris'
Dec 22,2016
0 people found
this helpful
I have been a tenant with Harringtons for the past two years now and they have always provided me with excellent care , any problems that I have encountered they have dealt with courteously and efficiently . I would definitely recommend them to future prospective tenants....
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Comment on agent fees
They are affordable
Was this helpful? Yes
Dec 21,2016
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Kevin Rose'
Dec 21,2016
0 people found
this helpful
I have been a landlord with Harrington's Lettings for just 10 years and have found them to be very professional and helpful. They are up to date with current legislation and are able to advise accordingly. They have dealt with difficult tenants and have always ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Dec 21,2016
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Liz'
Dec 21,2016
0 people found
this helpful
Thoroughly professional service! Harringtons always keep you informed of everything from prospective tenants to any problems that arise! I can wholeheartedly recommend them!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 14,2016
Minithumbdown
By: 'Sickofbeingmuggedoff'
Dec 14,2016
2 people found
this helpful
Such a bad company moved out of property we rented from them 3. Months later still waiting for deposit they use a third party both company's keep saying have to get in contact with other one so badly organised never been with a cowboy company as ...
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Was this helpful? Yes
By: Administration Department
Dec 20, 2016
View all comments (1)
We are sorry to hear this it is not often that a deposit return takes this long. The majority of deposits are returned within two weeks of the vacating date, but there can be delays dependent on the situation. We are not sure who you mean by third party, perhaps the Deposit Protection Service? If it has not yet been resolved then we would more more than happy to discuss further however without knowing what property you are referring to we are limited to what we can advise. ...
Nov 03,2016
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Mitchell'
Nov 03,2016
0 people found
this helpful
I have been a landlord with Harringtons for some years and have always found them to be very friendly and knowledgeable and they offer a great service. Rachel & Emma are a great asset to the team....
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Comment on agent fees
competitive
Was this helpful? Yes
Oct 31,2016
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Bess'
Oct 31,2016
0 people found
this helpful
I'm very impressed with the Harringtons team. I've been a landlord in Brighton for over thirty years and have used Harringtons now for 5 years. I find them conscientious and highly efficient. They respond quickly to any concerns and I feel treat both Landlords and tenants ...
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Comment on agent fees
Very good.
Was this helpful? Yes
Oct 23,2016
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Jan Chapman'
Oct 23,2016
0 people found
this helpful
Always cheerful, helpful and lets me know what is happening about matters. I feel confident that she will do what she says she is going to do....
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Comment on agent fees
Good.
Was this helpful? Yes
Oct 20,2016
Minithumbup
Emma Gretton
Rachel Erridge
By: 'JKB'
Oct 20,2016
0 people found
this helpful
Harringtons offer a good level of service at a competitive price. We would certainly recommend discussing your property management needs with Harringtons....
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Was this helpful? Yes
Oct 19,2016
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Varndean Landlord'
Oct 19,2016
0 people found
this helpful
Emma has been very efficient in continuing an existing friendly service. The Team at Harringtons have always been very helpful....
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Comment on agent fees
Fairly priced fees
Was this helpful? Yes
Oct 17,2016
Minithumbup
By: 'Zephyr'
Oct 17,2016
0 people found
this helpful
The process was a little confusing as things like the reference to use for payments were not listed anywhere. It also took a very long time to get through to the landlord, and as we were told to contact the landlord for many of the ...
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Comment on agent fees
Seemed quite high compared to others we have seen
Was this helpful? Yes
By: Harringtons Lettings
Oct 17, 2016
View all comments (1)
Dear Zephyr, Thank you for your review. We are unable to find any tenant under this name however we will try our best to respond accordingly. Until a tenancy commences we are not permitted to hand out landlord details and therefore in the interim Harringtons act as the Γ’β‚¬Λœmiddle man' and liaise between both parties accordingly. If we provided an intro service as opposed to a managed service on behalf of the landlord, then once the tenancy has commenced Harringtons would only then pass ...
Oct 01,2016
Minithumbup
Emma Gretton
By: 'Emmee'
Oct 01,2016
0 people found
this helpful
Arranging a viewing of the properties is straight forward and the process of moving in was fast. If there were any queries reaching the office was no problem....
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Comment on agent fees
The fee's are some of the cheapest I've seen in Brighton.
Was this helpful? Yes
By: Harringtons Lettings
Oct 17, 2016
View all comments (1)
Dear Emmee, Thank you for your review. We are grateful for all feedback and are especially glad that you had a positive experience using Harringtons as an agent. We hope to be able to help you again in the future. ...
Aug 22,2016
Minithumbdown
By: 'Disgruntled'
Aug 22,2016
3 people found
this helpful
Before even having moved in, I would like to express how displeased I am with service I have received from Harringtons. My housemates and I have been treated with disregard whenever we have had a query or problem. Mistakes made in the contract have meant ...
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Was this helpful? Yes
Jul 08,2016
Minithumbup
By: 'Charlie'
Jul 08,2016
0 people found
this helpful
Really nice lady Jessica did our viewing and was accommodating as we were running a little late. All paperwork and information has been provided promptly from the office. The agency fees are extremely high for my experience with other agents in the past so that ...
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Comment on agent fees
Very high. There is a breakdown on the website of what this covers but it is very generic and there are a lot of additional costs that I would have assumed were part of the β€š£200 per person fee.
Was this helpful? Yes
Jul 08,2016
Minithumbup
Emma Gretton
By: 'Emily.'
Jul 08,2016
0 people found
this helpful
I was very happy with the way Harringtons dealt with me as a renter. If they inspected my home, they were polite and respectful. The things that needed mending were repaired. My deposit was returned to me as I left the flat clean and in ...
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Comment on agent fees
The agency fees are similar to many agency fees in this area.
Was this helpful? Yes
Jul 05,2016
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Carmel'
Jul 05,2016
1 people found
this helpful
Very quick to rent out my flat very professional I have used this agent in the past and have always found them helpful...
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Comment on agent fees
good
Was this helpful? Yes
By: Harringtons Lettings
Jul 06, 2016
View all comments (1)
Hello Carmel, we are as ever glad that we can be of service to you and that your experience of using Harringtons as an agent was a positive one. Many thanks ...
Jun 23,2016
Minithumbup
Emma Gretton
By: 'Peppy'
Jun 23,2016
1 people found
this helpful
The service I have received for my latest two properties let by Harringtons have been excellent which is why I continue to let my other properties by them....
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Comment on agent fees
Excellent.
Was this helpful? Yes
By: Harringtons Lettings
Jun 27, 2016
View all comments (1)
Thank you for your review Peppy! We will continue our best efforts as always. ...
Jun 23,2016
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Douglas'
Jun 23,2016
1 people found
this helpful
I have used Harringtons for years, for most of my properties in Brighton, Hove and surrounding area. They are extremely good at what they do, very little in the way of vacant periods when tenants move on. I have properties in various parts of the ...
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Comment on agent fees
Fees comparable with some other agents BUT it is the standard of service which is excellent
Was this helpful? Yes
By: Harringtons Lettings
Jun 27, 2016
View all comments (1)
Many thanks for your review Douglas, We will continue to be of service to you to the best of our ability. ...
Jun 23,2016
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Happy Tenant'
Jun 23,2016
1 people found
this helpful
Its very tricky to find good estate agents in Brighton & Hove because there are so many but i'm so glad I found Harringtons. All of my dealings were with Jessica Lane who took my initial inquiry and the proceeded to get me booked ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Harringtons Lettings
Jun 27, 2016
View all comments (1)
Thank you for your review, as ever we are always grateful for feedback and we are pleased to hear that Jessica provided yourselves with such a helpful experience. ...
Jun 06,2016
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Ali'
Jun 06,2016
1 people found
this helpful
The service I have received has been good from the first viewing. I had several before I made a decision, and Emma was always happy to accommodate. She's kept in constant touch throughout the process, even liaising between myself and the landlords regarding colour ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Harringtons Lettings
Jun 27, 2016
View all comments (2)
As ever we are grateful for your positive feedback. We are always appreciative of any comments made and glad that the service you received was so helpful. ...
Jun 01,2016
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Elizabeth Radford-Kirby'
Jun 01,2016
1 people found
this helpful
First class service! Full, regular and comprehensive property checks that include clear photos. Staff all friendly and helpful and keep you informed of anything problematic or needing attention. I would not hesitate to recommend Harringtons!...
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Comment on agent fees
Great service competitively priced.
Was this helpful? Yes
By: Harringtons Lettings
Jun 24, 2016
View all comments (1)
Thank you for your kind review Elizabeth, we are always happy to hear that we have provided a positive service and look forward to continuing our working relationship with you. ...
May 24,2016
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Laura'
May 24,2016
1 people found
this helpful
Recently moved to Brighton and found this company especially helpful. Good communication and and the staff were really friendly. Made relocating a whole lot easier. Would happily recommend this company....
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Comment on agent fees
Fair for the area
Was this helpful? Yes
By: Harringtons Lettings
Jun 24, 2016
View all comments (1)
Many thanks for your review Laura, this is greatly appreciated ...
Oct 29,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Old Soldier'
Oct 29,2015
2 people found
this helpful
This is the second lease I've had with Harrington's. Was shown round the latest property by a guy, guess it was Aston? He was friendly, helpful and polite. There were four or five of us being shown the studio so was a bit ...
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Was this helpful? Yes
Oct 28,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'Mr Dowling'
Oct 28,2015
1 people found
this helpful
I've recently passed my three houses over to Harringtons to manage for me and I'm very impressed, it's been a relaxed process and I'm looking forward to working with them....
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Was this helpful? Yes
Oct 27,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'rachel'
Oct 27,2015
1 people found
this helpful
I have used Harringtons for years and have always been happy. After many smooth move ins and speaking to my tenants who always get on with the staff there I wouldn't go to any other agent....
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Comment on agent fees
my fees have been consistent and I find them fair and competitive
Was this helpful? Yes
Oct 23,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'shannon'
Oct 23,2015
1 people found
this helpful
we were finding it really hard to find somewhere before uni started when we went to Harringtons they had two flats to show us and they suited U.S. perfectly when they moved us in it was quick and easy they helped us do our ...
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Was this helpful? Yes
Oct 22,2015
Minithumbup
Rachel Erridge
Emma Gretton
By: 'kelly'
Oct 22,2015
1 people found
this helpful
I saw the property twice and went back with my partner darina done the first viewing and was lovely and Emma done the second the second time we went there was a disruptive neighbour Emma handled the situation very well and everyone at the viewing ...
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Was this helpful? Yes
Oct 21,2015
Minithumbup
Emma Gretton
By: 'alex'
Oct 21,2015
1 people found
this helpful
very happy with how everything was handled the viewing was busy but controlled all paper work done online so much easier than having to go to the office really quick and easy can't fault anything...
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Comment on agent fees
cheap
Was this helpful? Yes
Oct 20,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'jay'
Oct 20,2015
1 people found
this helpful
emma done our viewing and she was so friendly and informative she gave us a guide for students that had so much useful information it it it helped a lot. darina helped us in the office and took all our details she was also helpful ...
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Comment on agent fees
cheap
Was this helpful? Yes
Oct 15,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'courtney'
Oct 15,2015
1 people found
this helpful
they were really good helpful and friendly best agent ive moved with and ive rented for years really fast move too was so simple...
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Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
52 2 169 17 0 0 1 0 3 1

Agent Fees

Important information about our fees:
Administration Fee - Β£240 per tenant (due when securing the property)
Deposit - One month`s rent. (due two weeks prior to the moving date)
There will no other fees before moving in unless stated otherwise. All tenants are required to provide a UK homeowner guarantor of which will be on a jointly and severally liable basis in the instance there are multiple tenants.
For any tenants who are not able to provide a guarantor there may be the option to pay the rent in advance for the entire term of the contract however this will be at the landlords' discretion and a three month deposit will also be required.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 Ҁ“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration Ҁ“ admin@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3

Rachel Erridge Rachel Erridge
Administration Manager
194 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
161 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
11 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
13 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
9 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile
Mark Harrington Mark Harrington
Director
0 reviews

About Mark Mark started the business in 1993 and has dedicated his entire adult life to property. He has put a lot of time and effort into making Harringtons what it is today and particularly specialises in deal View full profile

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