• Rachel Erridge
    Rachel Erridge
  • Emma Gretton
    Emma Gretton
  • Hannah Atkinson
    Hannah Atkinson
  • Reece Gathern
    Reece Gathern
  • Kate Plows
    Kate Plows
Harringtons is now becoming one of the only Lettings Agencies in Brighton and Hove who specialize in just doing lettings. Many Companies have now diversified into property management and selling. Harringtons believe that by diversifying many agents have lost focus on what is important to their landlords by no longer specializing in just lettings only.

Lettings has been one of the safest and best performing investments as well as combining the benefits of a monthly income with the potential f
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109 Western Road
Hove
Brighton and Hove
BN3 1FA
01273 724000

 
www.harringtonslettings.co.uk Properties for sale
Properties for rent
Oct 29,2015
Minithumbup
By: 'Old Soldier'
Oct 29,2015
2 people found
this helpful
This is the second lease I've had with Harrington's. Was shown round the latest property by a guy, guess it was Aston? He was friendly, helpful and polite. There were four or five of us being shown the studio so was a bit congested and couldn't see much, however he tried his best and answered any questions. I've had no problems at all with Harrington's. They made the terms and conditions clear at the onset and their Website also contains copies of Leases, Guides and T & C's so really no exc...
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Was this helpful? Yes
Oct 28,2015
Minithumbup
By: 'Mr Dowling'
Oct 28,2015
1 people found
this helpful
I've recently passed my three houses over to Harringtons to manage for me and I'm very impressed, it's been a relaxed process and I'm looking forward to working with them....
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Oct 27,2015
Minithumbup
By: 'rachel'
Oct 27,2015
1 people found
this helpful
I have used Harringtons for years and have always been happy. After many smooth move ins and speaking to my tenants who always get on with the staff there I wouldn't go to any other agent....
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Comment on agent fees
my fees have been consistent and I find them fair and competitive
Was this helpful? Yes
Oct 23,2015
Minithumbup
Emma Gretton
By: 'shannon'
Oct 23,2015
1 people found
this helpful
we were finding it really hard to find somewhere before uni started when we went to Harringtons they had two flats to show us and they suited U.S. perfectly when they moved us in it was quick and easy they helped us do our forms and were friendly...
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Was this helpful? Yes
Oct 22,2015
Minithumbup
Emma Gretton
By: 'kelly'
Oct 22,2015
1 people found
this helpful
I saw the property twice and went back with my partner darina done the first viewing and was lovely and Emma done the second the second time we went there was a disruptive neighbour Emma handled the situation very well and everyone at the viewing was impressed I'm happy to be dealing with Harringtons both girls were so nice and knew exactly what they were doing the way they are with people really stuck in my mind I even told my friends about them...
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Oct 21,2015
Minithumbup
By: 'alex'
Oct 21,2015
1 people found
this helpful
very happy with how everything was handled the viewing was busy but controlled all paper work done online so much easier than having to go to the office really quick and easy can't fault anything...
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Comment on agent fees
cheap
Was this helpful? Yes
Oct 20,2015
Minithumbup
Emma Gretton
By: 'jay'
Oct 20,2015
1 people found
this helpful
emma done our viewing and she was so friendly and informative she gave us a guide for students that had so much useful information it it it helped a lot. darina helped us in the office and took all our details she was also helpful and explained the next step to us well...
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Comment on agent fees
cheap
Was this helpful? Yes
Oct 15,2015
Minithumbup
Emma Gretton
By: 'courtney'
Oct 15,2015
1 people found
this helpful
they were really good helpful and friendly best agent ive moved with and ive rented for years really fast move too was so simple...
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Oct 14,2015
Minithumbup
Emma Gretton
By: 'Oliver Smart'
Oct 14,2015
1 people found
this helpful
I was realy happy with emma and how she found us a house in the stile wich we where looking for so quick . Emma was very good with showing us round . And keep us up to date with what we hat to do...
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Comment on agent fees
Out standing very pleased
Was this helpful? Yes
Oct 12,2015
Minithumbup
By: 'nathan'
Oct 12,2015
1 people found
this helpful
this is my first time living in Brighton i moved down from birmingham to live with my girlfriend. it was a big move but the staff helped us find the right place. i needed to be central as I don't know my way round yet so aston called me every time something came up. I didn't always go to the viewings when I was up at home but they sent me photos and I got my girlfriend to go. they were the most helpful of all agencys i spoke to most didn't bother to call but Harringtons took me seriously and i ...
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Comment on agent fees
not as expensive as I thought it would it be
Was this helpful? Yes
Oct 09,2015
Minithumbup
By: 'Debbie Grantham'
Oct 09,2015
1 people found
this helpful
Have used Harringtons for many years now, they run all our properties , the staff are so helpful , any problems i ring them and it is sorted. if i am away they sort any issue without fuss ....
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Oct 07,2015
Minithumbup
Rachel Erridge
By: 'dan james'
Oct 07,2015
1 people found
this helpful
we were really happy with how easy the whole move in was but we had problems with the boiler and jade and rachel helped us and we had a work man round within a few hours. jade then called to make sure it was sorted. we were really pleased with how quick it was sorted and how nice the staff were. we know that if we have any problems in the future that they will be sorted quickly. we haven't lived on our own before so when we get stuck jade always helps with advise....
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Comment on agent fees
there was just one payment for everything it was cheap and easy
Was this helpful? Yes
Oct 06,2015
Minithumbup
Emma Gretton
By: 'Megan'
Oct 06,2015
1 people found
this helpful
We have been in our house for almost a month we are so glad we found it in time for freshers. Derina and Emma helped find us the house and gave us loads of advice for next year they were really friendly on the viewings and they got on with the tenants in the houses already and our parents thought that was good as most of us have moved away from home....
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Comment on agent fees
Cheaper than what our friends paid for there houses
Was this helpful? Yes
Sep 23,2015
Minithumbup
Emma Gretton
By: 'Mr P Trimble'
Sep 23,2015
1 people found
this helpful
Emma was very helpful and knowledgeable throughout the letting process. Emma was able to answer specific questions regarding my involvement as a guarantor for my daughter. It made the whole process less stressful....
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Sep 23,2015
Minithumbup
Emma Gretton
Rachel Erridge
By: 'Alex moss'
Sep 23,2015
1 people found
this helpful
Ive been so happy being a tenant with Harringtons they always answered my questions dealt with maintenance so quickly even though im in newhaven the workmen still came over really fast. since I decided not to renew as im moving to lewes i was always informed of viewings and when people would be round the staff were always so polite and made effort with my kids too. a company with a personal touch isn't easy to find even on inspections rachel took time to chat. I definitely recommend them to anyo...
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Comment on agent fees
renewal fee never went up the whole time
Was this helpful? Yes
Sep 19,2015
Minithumbup
Emma Gretton
By: 'Laura'
Sep 19,2015
1 people found
this helpful
Really helpful when needed a student property. When had a few problems responded as soon as possible. Would definitely recommend...
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Sep 18,2015
Minithumbup
By: 'imogen page'
Sep 18,2015
1 people found
this helpful
I have been a tenant of Harringtons for years at my flat now I have a baby i needed a bigger space they have helped me find my new place and I am so grateful I am happy to be staying with them as they have always helped and done everything they can for me when ive had problems or questions thank you Harringtons I can't wait to move in to my next place with you...
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Comment on agent fees
so much cheaper than lots of agents
Was this helpful? Yes
Sep 16,2015
Minithumbdown
By: 'Hannah'
Sep 16,2015
4 people found
this helpful
This company is horrendous to tennants , they attempt to take money off you constantly and when my tenancy finished they tried to take over £300 for a £70 pound cleaning and the rest in extortional fees! Provided false photos of property to make a claim against my deposit but unfortunately for them I had my own photos. After sending false pictures twice ! And submitting false photos to dps deposits they finally admitting sending wrong pictures when confronted with my photos. Fighting...
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Was this helpful? Yes
Aug 24,2015
Minithumbup
By: 'Well done!'
Aug 24,2015
1 people found
this helpful
I have found Harringtons a fair and efficient Letting Agent. Fair in so far as they treat both Lardlords and Tenants with respect. They don't hesitate to point out individual responsibilities to Landlords and Tenants alike which earns them great respect from me as a Landlord! In addition they respond quickly to communications and forward rents as soon as they are paid. They have reduced the stress of renting properties for which I am very grateful! When I speak to my tenants all have been happy ...
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Comment on agent fees
Seems fair to me - I have no complaint.
Was this helpful? Yes
Aug 20,2015
Minithumbup
By: 'Dr David Bull'
Aug 20,2015
0 people found
this helpful
I've used Harrington's for a few years. Mostly I'm happy but I do wish that when they email me they would sign off the email with a human name. It is impossible to know who emails me. I don't ever seem to have a single point of contact and that drives me insane. It would be so easy to implement and I imagine you would see peoples' scores go much higher....
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Was this helpful? Yes
Aug 17,2015
Minithumbup
By: 'MM'
Aug 17,2015
1 people found
this helpful
Harringtons have been brilliant from start to finish. Even prior to actual purchase of our BTL property, they were available and on hand to talk through potential rental benefits / opportunities in the area. This was particularly invaluable to us, despite spending a lot of time personally in the area, our visibility in terms of residential/rental properties wasn't great. Tenants have been found well in advance of the property being available and we are more than happy with the inspection updat...
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Comment on agent fees
Very competitive!
Was this helpful? Yes
Aug 06,2015
Minithumbup
By: 'james morson'
Aug 06,2015
1 people found
this helpful
I have used Harringtons for over 2 years and they are professional, responsive and competitive. During that time my tenants have changed 3 times and I have also required material renovations all of which have gone very smoothly....
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Was this helpful? Yes
Jul 23,2015
Minithumbup
By: 'SusieC'
Jul 23,2015
1 people found
this helpful
From first looking at the property through to renting it we have been very happy with the service we have received from Harringtons. Our queries have been responded to efficiently and any repairs organised very fast....
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Jul 23,2015
Minithumbup
By: 'Duncan'
Jul 23,2015
1 people found
this helpful
I rented a flat from Harringtons in Hove. I thought the staff were absolutely excellent in the way they dealt with my move. The branch manager Aston, was so professional in his manner, and couldn't be more helpful to us. I would recommend Harringtons very highly. A very professional company!!!!!!!!...
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Was this helpful? Yes
Jul 22,2015
Minithumbup
By: 'James'
Jul 22,2015
1 people found
this helpful
I have so far had a very good experience with Harringtons Lettings. The process of sorting out paperwork was easy with no hassle. Upon moving in to the property, I had one minor furnishing issue however this was sorted in a very short space of time and I am now happy with the result. Overall, I am so far pleased with Harringtons Lettings and would be pleased to remain as a tenant for some time to come. I would recommend them to others who are moving into the area....
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Comment on agent fees
Obviously I would prefer lower fees, however if the fees are truly representative and fair then I cannot complain.
Was this helpful? Yes
Jul 22,2015
Minithumbup
Rachel Erridge
By: 'Debbie'
Jul 22,2015
1 people found
this helpful
The agent arrived on time for the viewing. The flat had just been completely refurbished. Had seen others with other agents & the place was full of damp....
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Was this helpful? Yes
Jul 22,2015
Minithumbup
By: 'Mark'
Jul 22,2015
1 people found
this helpful
Found absolutely no problems with Harringtons. Very easy to deal with, professional at all times and helpful. Would be happy to recommend and we hope to remain in our lovely home for a very long time to come....
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Comment on agent fees
Fair and transparent.
Was this helpful? Yes
Jul 22,2015
Minithumbup
By: 'HannahW'
Jul 22,2015
1 people found
this helpful
They have been great both before and after I moved in - they spent lots of time with me on the phone answering a lot of questions before I even viewed the property. (I have toddler twins so needed a lots of info before even going to the viewing!) Organised several viewings for me before I moved in so I could measure up etc - the registration with them was hassle free. Since moving in any maintenance issues have been dealt promptly and my calls and emails always dealt with promptly. Nice to be ...
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Was this helpful? Yes
Jul 22,2015
Minithumbup
By: 'Sophie'
Jul 22,2015
2 people found
this helpful
I am a recent tenant and think Harringtons are ok at what they are doing. They respond to queries quite fast and appear to have good a contact with our landlord too. My only negative point on Harringtons would be that the staff appear to talk about prospective customers in quite a derogatory manner. This happened when I was actually in the office which is why I was slightly shocked. Apart from that they have been absolutely fine!...
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Was this helpful? Yes
Jul 22,2015
Minithumbup
By: 'Zq006734'
Jul 22,2015
1 people found
this helpful
Friendly, helpful staff. Could suggest on move in day the agents showing the new tenant round just to show things such as where the meters are boiler etc....
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Was this helpful? Yes
Areas covered
  • BN1
  • BN2
  • BN3
  • BN42
  • BN43
  • BN10
  • BN9
  • BN14

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
47 3 155 20 0 0 1 0 1 2

Job vacancies

Please see a list of jobs available

Agent Fees

Important information about our fees:
Holding/admin fee - ยฃ240 per person
There will no other fees before moving in. For more information please see our website.
All tenants must be able to provide a UK homeowner guarantor.

Students:
To secure this property we require a holding fee of ยฃ360 per person. There will be no other fees due.
Each tenant must provide a UK home owner guarantor, failing this we accept Housing Hand. For students paying rent in advance we only accept payments for the full term of the contract.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 รขย€ย“ The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration รขย€ย“ admin@harringtonslettings.co.uk
Branch Manager รขย€ย“ aston@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents

Awards won by Harringtons Lettings

Individual Branch Awards

Hove, BN3 1FA

Rachel Erridge Rachel Erridge
Senior Administrator
134 reviews

About Rachel Rachel is the senior administrative assistant of Harrington's Lettings and deals with the day to day management of all of our properties. She has years of administration experience having previously w View full profile
Emma Gretton Emma Gretton
Lettings Manager
59 reviews

About Emma Emma has been an integral part of Harrington's and has been quickly promoted through the ranks to the manager of the business. Emma is consistently trained by the owner Mark Harrington on a day by day View full profile
Hannah Atkinson Hannah Atkinson
Administration Assistant
10 reviews

About Hannah Hannah has a history of administration and is now becoming an important part of Harrington's team. She previously worked for a Property Management Company and is now supporting the Administration Dep View full profile
Reece Gathern Reece Gathern
Lettings Negotiator
12 reviews

About Reece Reece has recently joined us and is already proving to be a vital member of our team! With previous lettings experience Reece has a wealth of knowledge of the property industry and shows a keen passio View full profile
Kate Plows Kate Plows
Property Manager
8 reviews

About Kate Kate joined the Admin team at Harringtons in 2017 after working in an independent estate agents in Eastbourne as a Property Manager. Before this she worked in retail and customer care for 10 years. Ka View full profile

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