• Staff picture
    Rachel
  • Staff picture
    Emma
  • Staff picture
    Kate Plows
  • Staff picture
    Reece
  • Staff picture
    Mark
Harringtons are now one of the only agents in Brighton and Hove who only specialise in lettings. We do lettings only because it is what we are good at. Why use any other company who don't specialise in this area! Our only focus is to let your property and provide you and your tenant with a totally transparent, expert and quality service! It is what we are good at and what we have been doing since 1993.

Lettings has been one of the safest and best performing investments as well as combining
Read full description...Harringtons are now one of the only agents in Brighton and Hove who only specialise in lettings. We do lettings only because it is what we are good at. Why use any other company who don't specialise in this area! Our only focus is to let your property and provide you and your tenant with a totally transparent, expert and quality service! It is what we are good at and what we have been doing since 1993.

Lettings has been one of the safest and best performing investments as well as combining the benefits of a monthly income with the potential for capital appreciation over a long period of time. Many of our landlords relationships with us are of a long term nature so that we can maximize their investment.

Our landlords, whether they are accidental landlords or commercial, all have a common desire to ensure that their most expensive asset is maintained to a high standard by professionals that they can rely on. With this in mind we have put together an experienced team and an unbeatable formula for letting properties. There are very few agents, whether corporate or individuals, that can compete with Harringtons.

We understand that choosing your letting agent is one of the most important decisions that you can make and will have an impact on the value of your asset or investment. You will need an agent that you can rely on to help you, that has expertise in the field, resources and an ethos to deliver a consistently high quality of service and, more than ever, full knowledge of the law.

The team we have assembled are some of the most qualified in the industry and fully committed to caring and providing comprehensive customer service. We are all fully trained and have exceptional knowledge of the market. You can always rely on our expertise, having been in the property market for many years and having many clients since we started in 1993.

We work very closely with our landlords and appreciate that they all have different requirements. Having taken pride in our independence, we can be flexible and work with you to ensure that you get the best possible rent as well as tenants for your property.

We hope that you will decide to trust us to look after your property and enjoy the peace of mind that comes with placing your investment in our staffs' hands.
Harringtons Lettings

169 Hangleton Way
Hangleton,Hove
East Sussex
BN3 8EY
01273 724000

Nov 06,2017
Minithumbup
Emma
Rachel
By: 'Kylie'
Nov 06,2017
0 people found
this helpful
After deciding to move down to Brighton from London I needed a lot of guidance as I was not familiar with the area, and wanted somewhere quiet but still having the city vibe. Emma suggested the best areas to suit my needs as well as ...
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Comment on agent fees
good
Was this helpful? Yes
Nov 04,2017
Minithumbup
Emma
Rachel
By: 'Harriet'
Nov 04,2017
0 people found
this helpful
Emma was so helpful and knowledgable when it came to finding a property for us to rent, it's good to know that there are agents you can trust....
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Comment on agent fees
Competitive
Was this helpful? Yes
Nov 04,2017
Minithumbup
Emma
Rachel
By: 'Becca'
Nov 04,2017
0 people found
this helpful
Emma was so helpful throughout the whole process, we couldn't have asked for more. She was always on hand when we needed assistance, and I would thoroughly recommend Harringtons to my friends and family....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 04,2017
Minithumbup
Emma
By: 'hayley1989'
Nov 04,2017
0 people found
this helpful
Hannah is always very professional, nothing is too much trouble. I was hesitant to let my property out at first but Hannah has made the process easy and stress free. I can always rest assured knowing that Hannah will carry out regular and thorough inspections ...
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Comment on agent fees
Very reasonable compared to some others.
Was this helpful? Yes
Nov 03,2017
Minithumbup
Emma
Rachel
By: 'Annie Clarke'
Nov 03,2017
0 people found
this helpful
We went through harringtons to find a new flat in Brighton and dealt with Emma. She was professional throughout and took all our needs into consideration. Will definitely be using harringtons again!...
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Comment on agent fees
Very good and competitive
Was this helpful? Yes
Oct 18,2017
Minithumbup
Rachel
Emma
By: 'NickAndrews93'
Oct 18,2017
0 people found
this helpful
Very happy with the service. Quick smooth entry in and easy to contact when there has been any concerns or queries. Fast response by the admin team. Definitely Recommend to first time lettings....
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Oct 17,2017
Minithumbup
Rachel
Emma
By: 'Charlotte Wilson'
Oct 17,2017
0 people found
this helpful
Harringtons really helped us with finalising and signing our contracts. The agents responded to emails quickly and were always on hand to help with any questions/concerns....
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Comment on agent fees
The agents fees seem far too expensive compared to other estate agents I’ve dealt with.
Was this helpful? Yes
Oct 12,2017
Minithumbdown
Rachel
Emma
By: 'Tenant'
Oct 12,2017
0 people found
this helpful
Everyone was very nice to start, once the contract was signed it was like night and day. I found the staff rude, condescending and unprofessional whenever we needed to deal with them regarding issues in the flat. They just didn't care, and had no ...
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Comment on agent fees
I disagree with all fees but these were one of the better companies in terms of lower fees. Not that they didn anything to earn them.
Was this helpful? Yes
Oct 10,2017
Minithumbup
Rachel
Emma
By: 'Andrew'
Oct 10,2017
0 people found
this helpful
So far I think that the staff members are good. They are easy to contact and they solved most of the problems I had. I nominated those two agents because I usually use email to communicate and they would put their name down in the ...
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Oct 09,2017
Minithumbup
Emma
Rachel
By: 'Lois'
Oct 09,2017
0 people found
this helpful
Emma was really helpful in dealing with all of the issues we've had with the house. She helped us to contact our landlord and the handy man and have also advised us on how best to deal with situations such as having a broken ...
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Comment on agent fees
Expensive considering the agent didn't turn up to the house to show us the property - the current tenant at the time let us in instead.
Was this helpful? Yes
By: Emma Gretton
Oct 10, 2017
View all comments (1)
Hi Lois Thank you so much for your review it is very much appreciated. I have spoken to our negotiator regarding your viewing and I think I mentioned what happened to Tim. Reece did attend the viewing but when he saw your group in the property he thought you knew the current tenants, but he does send on his apologies for the misunderstanding. Thanks again Emma ...
Oct 06,2017
Minithumbup
Rachel
Emma
By: 'Rob'
Oct 06,2017
0 people found
this helpful
I've been in contact with these two primarily over the last 6 months and they have always been quick to reply and have got the answers to my questions. Especially helpful for students who can struggle with some of the processes involved....
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Comment on agent fees
Similar to others in Brighton
Was this helpful? Yes
Oct 06,2017
Minithumbup
Rachel
Emma
By: 'Ben smith'
Oct 06,2017
0 people found
this helpful
All stuff were very helpful and delt with any issues that me had quickly and efficiently! We also had no problems getting in contact with them when needed...
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Comment on agent fees
Similar to others in Brighton which I believe is fair
Was this helpful? Yes
Oct 06,2017
Minithumbup
Reece
By: 'Laurence white'
Oct 06,2017
0 people found
this helpful
Really good estate agents. Always helpful and dealt with any problems we as tenants encountered to their best ability in a short time period....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 06,2017
Minithumbup
Emma
By: 'Sokol Ago'
Oct 06,2017
0 people found
this helpful
Harrington have been very good at dealing with any issues we have, easy to communicate too and very helpful. I would recommend them to future tenants....
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Comment on agent fees
Same as the rest of properties in Brighton
Was this helpful? Yes
Jun 27,2017
Minithumbup
Emma
By: 'Chelsea'
Jun 27,2017
0 people found
this helpful
Really helpful and made moving into our new home easy and enjoyable. Everything was explained clearly. We are happy with Hannah in particular as she managed to help us get the property with one garantor when the landlord original required two....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 12,2017
Minithumbup
By: 'Emma'
Apr 12,2017
0 people found
this helpful
Staff are always friendly and helpful when I've delt with them over the phone. The only criticism I have is when we first moved into the property we were told the landlord would be coming to do a couple of minor jobs that still haven't ...
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Comment on agent fees
I feel that all agency fees are unreasonable.
Was this helpful? Yes
Apr 03,2017
Minithumbup
Emma
Rachel
By: 'Yaser'
Apr 03,2017
0 people found
this helpful
Very quick and efficient service. All stuff we're very helpful and knowledgeable. Everything is online which I liked very much. Doing everything online suited me because I was working in Hastings at the time so I did come to the office when I got ...
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Comment on agent fees
Okay.
Was this helpful? Yes
Apr 03,2017
Minithumbup
Rachel
Emma
By: 'Melanie'
Apr 03,2017
0 people found
this helpful
Harringtons letting agency are a very efficient and professional organisation. The staff are always courteous and deal with any issues immediately....
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Comment on agent fees
In today's market I think it's fair.
Was this helpful? Yes
Dec 22,2016
Minithumbup
Rachel
Emma
By: 'Sally Morris'
Dec 22,2016
0 people found
this helpful
I have been a tenant with Harringtons for the past two years now and they have always provided me with excellent care , any problems that I have encountered they have dealt with courteously and efficiently . I would definitely recommend them to future prospective tenants....
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Comment on agent fees
They are affordable
Was this helpful? Yes
Dec 21,2016
Minithumbup
Rachel
Emma
By: 'Kevin Rose'
Dec 21,2016
0 people found
this helpful
I have been a landlord with Harrington's Lettings for just 10 years and have found them to be very professional and helpful. They are up to date with current legislation and are able to advise accordingly. They have dealt with difficult tenants and have always ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Dec 21,2016
Minithumbup
Rachel
Emma
By: 'Liz'
Dec 21,2016
0 people found
this helpful
Thoroughly professional service! Harringtons always keep you informed of everything from prospective tenants to any problems that arise! I can wholeheartedly recommend them!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 14,2016
Minithumbdown
By: 'Sickofbeingmuggedoff'
Dec 14,2016
2 people found
this helpful
Such a bad company moved out of property we rented from them 3. Months later still waiting for deposit they use a third party both company's keep saying have to get in contact with other one so badly organised never been with a cowboy company as ...
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Was this helpful? Yes
By: Administration Department
Dec 20, 2016
View all comments (1)
We are sorry to hear this it is not often that a deposit return takes this long. The majority of deposits are returned within two weeks of the vacating date, but there can be delays dependent on the situation. We are not sure who you mean by third party, perhaps the Deposit Protection Service? If it has not yet been resolved then we would more more than happy to discuss further however without knowing what property you are referring to we are limited to what we can advise. ...
Nov 03,2016
Minithumbup
Rachel
Emma
By: 'Mitchell'
Nov 03,2016
0 people found
this helpful
I have been a landlord with Harringtons for some years and have always found them to be very friendly and knowledgeable and they offer a great service. Rachel & Emma are a great asset to the team....
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Comment on agent fees
competitive
Was this helpful? Yes
Oct 31,2016
Minithumbup
Rachel
Emma
By: 'Bess'
Oct 31,2016
0 people found
this helpful
I'm very impressed with the Harringtons team. I've been a landlord in Brighton for over thirty years and have used Harringtons now for 5 years. I find them conscientious and highly efficient. They respond quickly to any concerns and I feel treat both Landlords and tenants ...
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Comment on agent fees
Very good.
Was this helpful? Yes
Oct 23,2016
Minithumbup
Rachel
Emma
By: 'Jan Chapman'
Oct 23,2016
0 people found
this helpful
Always cheerful, helpful and lets me know what is happening about matters. I feel confident that she will do what she says she is going to do....
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Comment on agent fees
Good.
Was this helpful? Yes
Oct 20,2016
Minithumbup
Emma
Rachel
By: 'JKB'
Oct 20,2016
0 people found
this helpful
Harringtons offer a good level of service at a competitive price. We would certainly recommend discussing your property management needs with Harringtons....
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Was this helpful? Yes
Oct 19,2016
Minithumbup
Emma
Rachel
By: 'Varndean Landlord'
Oct 19,2016
0 people found
this helpful
Emma has been very efficient in continuing an existing friendly service. The Team at Harringtons have always been very helpful....
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Comment on agent fees
Fairly priced fees
Was this helpful? Yes
Oct 17,2016
Minithumbup
By: 'Zephyr'
Oct 17,2016
0 people found
this helpful
The process was a little confusing as things like the reference to use for payments were not listed anywhere. It also took a very long time to get through to the landlord, and as we were told to contact the landlord for many of the ...
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Comment on agent fees
Seemed quite high compared to others we have seen
Was this helpful? Yes
By: Harringtons Lettings
Oct 17, 2016
View all comments (1)
Dear Zephyr, Thank you for your review. We are unable to find any tenant under this name however we will try our best to respond accordingly. Until a tenancy commences we are not permitted to hand out landlord details and therefore in the interim Harringtons act as the ‘middle man' and liaise between both parties accordingly. If we provided an intro service as opposed to a managed service on behalf of the landlord, then once the tenancy has commenced Harringtons would only then pass ...
Oct 01,2016
Minithumbup
Emma
By: 'Emmee'
Oct 01,2016
0 people found
this helpful
Arranging a viewing of the properties is straight forward and the process of moving in was fast. If there were any queries reaching the office was no problem....
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Comment on agent fees
The fee's are some of the cheapest I've seen in Brighton.
Was this helpful? Yes
By: Harringtons Lettings
Oct 17, 2016
View all comments (1)
Dear Emmee, Thank you for your review. We are grateful for all feedback and are especially glad that you had a positive experience using Harringtons as an agent. We hope to be able to help you again in the future. ...
Aug 22,2016
Minithumbdown
By: 'Disgruntled'
Aug 22,2016
3 people found
this helpful
Before even having moved in, I would like to express how displeased I am with service I have received from Harringtons. My housemates and I have been treated with disregard whenever we have had a query or problem. Mistakes made in the contract have meant ...
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Was this helpful? Yes
Areas covered
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  • BN10
  • BN9
  • BN14

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
64 2 174 17 0 0 1 0 3 1

Agent Fees

Important information about our fees:
Administration Fee - £240 per tenant (due when securing the property)
Deposit - One month`s rent. (due two weeks prior to the moving date)
There will no other fees before moving in unless stated otherwise. All tenants are required to provide a UK homeowner guarantor of which will be on a jointly and severally liable basis in the instance there are multiple tenants.
For any tenants who are not able to provide a guarantor there may be the option to pay the rent in advance for the entire term of the contract however this will be at the landlords' discretion and a three month deposit will also be required.
Last updated at 9:43 AM 21/12/2016 by allAgents

Complaints Procedure

OUR COMPLAINTS PROCEDURE

Stage 1

In most cases we try to resolve your complaint immediately. Where it is possible to resolve your complaint within five working days, we will let you know what we can do by communicating with you by way of email or in writing. If it is not possible to resolve your complaint within five working days we will automatically escalate the complaint to stage 2.

If you are not happy with the way we have dealt with your complaint at Stage 1, you have ten working days to request that we progress the matter to stage 2 of our complaints procedure. You will need to tell us what you are unhappy about and why what we have done has not solved the problem. This request has to be in writing.

Stage 2

Once your complaint has progressed to stage 2, you will receive an acknowledgement within three working days of us receiving the complaint. We may contact you to make sure that we have all the facts so that we can fully investigate the problem.

A team leader will fully investigate your complaint and will reply to you within ten working days. If we are unable to complete this investigation within ten working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 3

Once you have received a reply, if you feel that we have not dealt with your complaint satisfactorily, you need to tell us within ten working days. You will need to tell us why you remain dissatisfied and what further action you would like us to take. We will consider this information and escalate your complaint if appropriate.

A Branch Manager from Harringtons will then review your case. You will receive an acknowledgement within five working days of us receiving your complaint. A full reply will be sent to you within fifteen working days. If we are unable to complete this investigation within the fifteen working days we will write to you and tell you why and set a final date for completing our investigation.

Stage 4 – The Appeal

If you are unhappy with the way your complaint has been dealt with by the Branch Manager, you can ask for the complaint to be referred to Mark Harrington the owner of Harringtons Lettings. You should do this within ten working days of receiving the response from our Branch Manager. You will need to tell him why you remain dissatisfied and what further action you would like him to take. Your complaint will then be referred to Mark Harrington.

When your case is considered, you will be entitled to make all representations in writing to include all facts. You will then receive a final decision within ten working days. If you are still unhappy with the decision made by Mark Harrington then you are entitled to refer the matter to the Property Redress Scheme. Their details can be found at www.theprs.co.uk.

Please note our email is as follows:-

Administration – admin@harringtonslettings.co.uk
Last updated at 9:43 AM 21/12/2016 by allAgents
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