Hanley is an independent estate agent specialising in Residential Sales, Lettings and Property Management in the North London and Central London area. Our dynamic team of property specialists will assist you in looking to buy, sell or rent a property.
Have expeience working with this agent for the last 7 years; more than satisfied with the way they conduct their business and being one of the independant agencies find them most helpful, certainly find them much easier to deal with than the larger agents like Fxxxxxxs, Dxxxxxs, recommended!!!... read full review
Services: Lettings (Prospective customer)
Would you recommend?: No
Lettings (Prospective customer)
1people found this helpful
We have been dealing with 2 or 3 agents.
First we had to see a property and they changed the appointment while basically we were already out of the property we were supposed to view, then they told us another one was gone.
Finally they brought us to see another one, we fell in love with it, we immediately said we wanted to go for it and the next day gave deposit(full), and gave the notice to our landlord,( as that is what they have suggested us), of course we received contract and receipt and ... read full review
One of the worst agencies I have ever dealt with. Extremely unprofessional.
We had an appointment to see a flat and the agent called with just 20 min before the appointment to let us know that the landlord doesn't want to give him they keys to the property and he will come back to us in 10 min with a response. We waited 1 hour in front of the property and realised there was a different agency renting that apartment so we decided to go to that agency and ask what is happening.
Turns out that t... read full review
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I do recall this incident, unfortunately the landlord (which we had a long professional relationship with previous to this) had not informed us that another agent had actually rented the property, he had led my colleague on by delaying in giving the keys over to him.
Apologies for the inconvenience that we had caused, it had also caused our company a lot of stress as we do not like to let people down and we also lost out on closing a deal and we no longer let these properties in ...