haart
3.7/5, 1694 reviews
67% recommended
88% sales valuation accuracy
92% sales fee satisfaction

Property Features

Haart ... A dynamic and innovative estate agency that is part of Europe's largest independent estate agents. Buying, selling or just looking, we can help. Contact us to arrange a free valuation or discuss your circumstances and requirements. show more Haart ... A dynamic and innovative estate agency that is part of Europe's largest independent estate agents. Buying, selling or just looking, we can help. Contact us to arrange a free valuation or discuss your circumstances and requirements.

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Latest Reviews

 View all Reviews 1694
18th Apr 2024
reviewed by 'Mark'
“Would highly recommend haart, Yusuf went above and beyond and delivered great customer service!...”
13th Apr 2024
reviewed by 'shanique'
“Chanel has been so helpful and kind through this process...”
9th Apr 2024
reviewed by 'NotImpressed'
“Unprofessional and rude with no respect for people's time.On 2nd April, I called to arranged a viewing with this ......”
9th Apr 2024
reviewed by 'Paul Neumann'
“I would like to thank Soraya Rankin for providing a great service and assistance during the negotiations of our house ......”
8th Apr 2024
reviewed by 'Preena'
“I would like thank Ragav for helping me in buying the house. Ragav is a person will work with you ......”
27th Mar 2024
reviewed by 'Tappeta'
“Dinesh was very helpful and professional.He has showed the property very patiently. Really nice person . I totally recommend him ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 92% £22,000 £6,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
121 93 178 194 474 60 276 34 93 171
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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haart Branches (view all 176)
Abbots Langley, WD5
Andover, SP10
Arnold, NG5
Ascot, SL5
Ashford, TN23
Ashford, TW15
Ashford TN24, TN24
Aylesbury, HP20

“Joann Catterall was absolutely amazing!...”

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Mar 30,2023
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Jo
By: 'Terri'
Mar 30,2023
0 people found
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Joann Catterall was absolutely amazing! She was our rock throughout the process after the initial sale. She chased the buyers, the buyer's solicitors, our solicitors. She was just brilliant. Without her the whole process would have been so much more difficult. She is a superstar!...
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“Excellent Customer Experience...”

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Mar 22,2023
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Vicky
By: 'Mr & Mrs F'
Mar 22,2023
0 people found
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Vicky B from the Haart Lincoln branch is helpful and has great customer focus, and is quickly responsive to suggestions and feedback. Vicky and the team has kept us informed on progress and made the whole process less stressful. Thank you Vicky and all the ...
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“I have been dealing with Mark from Haart. Mar......”

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Mar 17,2023
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Mark
By: 'Sharla'
Mar 17,2023
0 people found
this helpful
I have been dealing with Mark from Haart. Mark always remains clear, transparent and follows up when he promises he will. Offers great advice and support when going through one of the most stressful times of your life. Thanks Mark. Me and my family really ...
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“worst company...”

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Mar 15,2023
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By: 'lar'
Mar 15,2023
0 people found
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Worst company ever Haart had manage my property almost three years , signed three years contracts which i really regret and haart will not terminate it .always can't get hold of anyone , they never answer phone call and never reply email, unless you put in a ...
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“Rachel was very helpful, patient and friendly......”

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Mar 14,2023
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Racheal
By: 'Aaron'
Mar 14,2023
0 people found
this helpful
Rachel was very helpful, patient and friendly through the whole process. And was very efficient at getting me any information I needed...
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“Letícia Garcia is good and nice person.She h......”

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Mar 08,2023
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Garcia
By: 'Ana Gomes'
Mar 08,2023
0 people found
this helpful
Letícia Garcia is good and nice person. She help us with everything we need. She came on time to meet . I recommend her. A big thank you to her....
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“Disappointing and alarmed at the day time rob......”

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Feb 23,2023
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By: 'Ash'
Feb 23,2023
0 people found
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Disappointing and alarmed at the day time robbery of tenancy deposits by this agency. No response to any problems with the house in a timely manner. Avoid....
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“Kyle is an exellent, professional and friendl......”

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Feb 22,2023
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Kyle
By: 'Valentina'
Feb 22,2023
0 people found
this helpful
Kyle is an exellent, professional and friendly real estate agent!!We got all answers and explanations. We were impressed with the communication I would never hesitate to recommend Kyle to anyone. Thanl you, Kyle!!!...
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“Gerilee and Dinesh have been really helpful a......”

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Feb 16,2023
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Dinesh
By: 'Richard'
Feb 16,2023
0 people found
this helpful
Gerilee and Dinesh have been really helpful and supportive during the negotiations. They helped us on their days off too....
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“It was lovely meeting with Jess glynn, She w......”

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Feb 14,2023
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Jess
By: 'Mrs qureshi'
Feb 14,2023
0 people found
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It was lovely meeting with Jess glynn, She was professional and very dedicated to her job , and a very knowledgable lady as well as very helpful....
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“Truly excellent....”

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Feb 09,2023
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Simon
By: 'Paul'
Feb 09,2023
0 people found
this helpful
Truly excellent. I purchased a leasehold property in Kennington, Ashford, Kent. I was very impressed with Haart Ashford. The culture is very evident; they are very dligent with both vendor and purchaser, and nothing is too much trouble. A big thanks to Haart, especially Simon ...
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By: Simon Poore
Feb 09, 2023
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Thanks for your kind words Paul. The whole team will be glad to have been recognised, we all strive to offer a five star service. ...

“Outstanding professional service from Ellie. ......”

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Feb 09,2023
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Ellie
By: 'rogerio'
Feb 09,2023
0 people found
this helpful
Outstanding professional service from Ellie. Ellie supported us every step of the way and through all processing. Her was clear when communicating with us throughout the process with prompt responses and resolutions to our queries. We cannot thank Ellie and her manager enough and we ...
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“Poor Communication Since Covid...”

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Feb 07,2023
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Rachel
By: 'Ranjit'
Feb 07,2023
1 people found
this helpful
I very rarely complain however I feel it is important for current and future customers to understand that Haart do not communicate, their rent and legal protection is not being paid out and finally that they promise but do not deliver. I have been using ...
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By: Simon
Aug 10, 2023
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I have sympathy for you Ranjit. I have been having a similar experience with Rachel Morton - lies, empty promises, failure to act and so on. Luckily, she left Haart yesterday 9th August. To think Haart allowed her to be employed for so long is staggering. Haart need to understand property management is about client service and client communication - they are dealing with people's hard earned assets and children's inheritance. ...

“Would like to thank haart estate agent especi......”

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Feb 06,2023
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Emilio
By: 'Xyz'
Feb 06,2023
0 people found
this helpful
Would like to thank haart estate agent especially Emilio. He was very determined ,in finding a tenant for us.thank you emilio for finding us a tenant. Great service....
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“Harrow team...”

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Feb 04,2023
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Robert
By: 'PARES PATEL'
Feb 04,2023
0 people found
this helpful
It was a pleasure to deal with the letting team at Harrow Very professional and quick to reply at every time to most of the query and also call backs. We are very very grateful to ROBERT BIZGAN. ROBERT is very professional in his work, ...
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“Thanks for being an excellent Agency at a difficult conveyance....”

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Feb 03,2023
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Mel
By: 'Godfrey'
Feb 03,2023
0 people found
this helpful
One is forewarned that buying and selling property in which to live in is quite often stressful and a stress buster in the form of a friend is a much needed asset. My wife and I have just experienced the worst excesses of that forewarning, ...
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“Purchasing through Haarts...”

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Feb 02,2023
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Lesley
By: 'Hayley'
Feb 02,2023
0 people found
this helpful
We have just completed on the purchase of our first home. It was a tense and stressful time because of the incompetence of the conveyancing company we used but thanks to Lesley who worked tirelessly to progress the sale, we finally got there. Thanks Lesley, ...
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“Worst leering agent I have ever used in 25 years...”

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Jan 31,2023
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Rachel
By: 'Sat'
Jan 31,2023
0 people found
this helpful
I have been using letting agents for almost 25 years but this company in my opinion is the worst I have ever experienced . They take your management fees but do absolutely nothing whenever there is an issue. They bury issues so that they become worse and ...
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“I would like to thank Sean at the Nottingham......”

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Jan 27,2023
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Sean
By: 'Mr Sean Hogan'
Jan 27,2023
0 people found
this helpful
I would like to thank Sean at the Nottingham City branch for his excellent and efficient handling of my property letting....
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“Fast and excellent job thankyou so much And......”

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Jan 26,2023
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Andrei
By: 'Zemzem y.y'
Jan 26,2023
0 people found
this helpful
Fast and excellent job thankyou so much Andrei Pereira at the Ealing branch gave an excellent service to have my bathroom repaired and my tenancy renewed. I am now so happy with .Ealing Estate and Lettings haart....
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“Kyle was amazing in showing us around the hou......”

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Jan 23,2023
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Kyle
By: 'Viktor Grubesic'
Jan 23,2023
0 people found
this helpful
Kyle was amazing in showing us around the house that we loved in Tivoli Road. He demonstrated knowledge, professionalism and politeness throughout the entire process. He really showed he cared. I would highly recommend him....
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“A very professional and friendly staff especi......”

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Jan 22,2023
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Robert
By: 'Kpalete'
Jan 22,2023
0 people found
this helpful
A very professional and friendly staff especially Mr Robert Bizgan who always listen and is available at all times to assist. I’m delighted with the service provided....
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“Emilio is best a real gentle man very helpful......”

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Jan 19,2023
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Emilio
By: 'Lubna'
Jan 19,2023
0 people found
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Emilio is best a real gentle man very helpful person. He is helping me to find property according to my needs . Always respond back ....
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“Terrible start to finish. House photos poor (......”

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Jan 16,2023
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By: 'Sara'
Jan 16,2023
0 people found
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Terrible start to finish. House photos poor (and forgot to take a photo of front of house), write up had spelling and grammatical errors. contracted to try to sell a house. very few viewings, which I appreciate is today's market however when I called pretending ...
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By: Maxine Casey
Jan 16, 2023
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Thank you for your feedback Sara, We are currently looking into your claims and will be responding to you directly. Thank you we will be in touch. Kindest regards ...

“Brilliant service from start to finish whilst......”

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Jan 16,2023
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Daisie
By: 'Sue'
Jan 16,2023
0 people found
this helpful
Brilliant service from start to finish whilst working with Maxine and Daisie. Professional, honest and hardworking. I have used many other agents in the past but they were by far the best. Thank you both...
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“I have been working with Beth and Cintia for ......”

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Jan 12,2023
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Beth
By: 'DC INNOVATIONS'
Jan 12,2023
0 people found
this helpful
I have been working with Beth and Cintia for the past 3 months and they are absolutely awesome so professional and kind really would like to thank them for everything they have done for me...
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“Never deal with haart lettings!! They're mean......”

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Jan 10,2023
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By: 'Tae Faucher'
Jan 10,2023
0 people found
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Never deal with haart lettings!! They're meant to be one of the top estate agents in the country and they treat you like crap the way through! Been waiting since October 2022 to get my deposit back an all they do is lie to you every ...
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“Left me without a boiler for over a month, we......”

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Jan 04,2023
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By: 'Sam'
Jan 04,2023
0 people found
this helpful
Left me without a boiler for over a month, we had to shower at our friends; replaced a broken oven after two months, never replying to emails or pick up the phone. Property management is useless. Left the flat, still waiting for my deposit back (...
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“I bought property using them their service is......”

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Dec 16,2022
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Scott
By: 'Abraham'
Dec 16,2022
0 people found
this helpful
I bought property using them their service is good. Always trying to answer questions ontime they not the ones that cheat. I really appreciate Scott for helping me....
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“Great process...”

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Dec 12,2022
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Minty
By: 'Joel'
Dec 12,2022
0 people found
this helpful
Minty was great, was able to answer all my questions and knew about the property. A great person for the job....
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Vendor Fees

To be discussed with agent

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/10/2022, 11:11 AM by Jessica Shaw
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:11 AM 20/10/2022 by Jessica Shaw


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