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Properties for sale
Properties for rent
Jun 30,2016
Minithumbdown
By:
Jun 30,2016
1 people found
this helpful
We had 2 viewings on a smallholding in mid Devon which resulted in us making an offer on 30th March 2016. We had a confirmed mortgage offer within 2 weeks, yet it took the agents 3 weeks to send out the initial memorandum of sale. From here things went down hill rapidly. We were shown nothing other than contempt and arrogance from GTH staff, and we're currently 13 weeks into this awful process. In all likelyhood, this sale will fall through, despite having ultra-commited buyers from day 1. They...
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What agent could do to change your mind?
We are the buyers, so no fees applicable.
Comment on agent fees
We are the buyers, so no fees applicable.
Was this helpful? Yes
Apr 08,2016
Minithumbdown
By:
Apr 08,2016
0 people found
this helpful
Initially rather nice and polite * did a great viewing and i submitted an offer on renting a flat. The property stunk of animal urine which i was assure would be sorted out by the time i moved in. When i moved in the property still stunk and i complained to GTH who sent * over who then called me 'paranoid' in front of my partner and said it didn't smell. Rather embarrassingly when friends and family came over they too could smell it. The last straw was upon moving out the guarantor submitted no...
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Comment on agent fees
bad for the service you recieve
Was this helpful? Yes
Mar 07,2016
Minithumbdown
By:
Mar 07,2016
0 people found
this helpful
I let a small house from this letting agent. When I moved out they tried to withhold 255 pounds of the deposit. Some of the things they contested were water marks on the shower glass and "weeds" in the garden that were actually spring bulbs. They also tried to withhold money to clean carpets which had been marked with dirty shoes from prospective buyers that they had shown around. I managed to get all but 65 pounds of the 255 pounds they originally wanted to withold. I would recommend...
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Was this helpful? Yes
Aug 17,2015
Minithumbdown
By:
Aug 17,2015
3 people found
this helpful
To start of with when viewing the property they are all nice and with lots of assurances. As soon as we completed he purchase, their true colours came to light. We were not informed that the property was one bought via an admin receivership company. Secondly, we were lied to about the warranty since receivership properties only come with a limited warranty unlike other new builds. Gth's method of handover was very disgusting. On the day of sale completion, the keys were left on the kitchen rath...
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Was this helpful? Yes
Jun 12,2015
Minithumbup
By:
Jun 12,2015
0 people found
this helpful
GTH have provided a very good service to us during our time in our apartment and all management issues were resolved. Knocked one star off due to the amount of time it took for the contractors to resolve our issues, but that was down to the contractors, not the agents . Other than that inspections were on time and at our convenience plus the staff were very professional and understanding with our issues....
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Comment on agent fees
Standard, if not less than expected.
Was this helpful? Yes
May 11,2015
Minithumbdown
By:
May 11,2015
2 people found
this helpful
I put an offer in on a commercial unit, this got accepted. They continued to show people round and when a better offer came in I got told they were going with someone else. They are untrustworthy and will do anything to make extra money quickly. My advice......stay away from these agents!!!...
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What agent could do to change your mind?
They should of stayed with the original agreement to let the unit to me.
Was this helpful? Yes
Jan 25,2015
Minithumbdown
By:
Jan 25,2015
3 people found
this helpful
Quite dreadful sales chasing. Even the other estate agents in the chain got exasperated with them as they just told everyone what they thought we wanted to hear. What we actually wanted to hear was the truth. They told the whole chain repeatedly that we were ready to exchange when we were not. When I rang to contradict them with accurate information from my legal team they got cross and said they knew better. Employees were neither intelligent, charming, efficient nor in my opinion, did they alw...
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What agent could do to change your mind?
I would have liked it if they had remembered I was their client and they were acting for me. It didn\'t feel like it.
Comment on agent fees
It was an average fee but the service was so poor I really resent paying it. I have bought and sold houses a number of times but never felt that.
Was this helpful? Yes
May 19,2014
Minithumbdown
By:
May 19,2014
4 people found
this helpful
Initial meeting great when we were putting the property on with them, very nice guy but then.......... downhill from there. Sale agreed for full asking price which was great. From the the original call with the offer , no updates, nothing not even a courtesy phone call regarding the progress of sale We emailed them as requested with a list of items for our buyers to purchase, nothing heard back from this email In view of this we sold some of the items elsewhere. Even after a complaint em...
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Sep 17,2013
Minithumbdown
By:
Sep 17,2013
2 people found
this helpful
Poor communication, late return calls and left hanging waiting for answers. Made unaware of further arranged viewings despite making arrangements and being in discussion about taking the property on. Not recommended and would actively avoid this agency...
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What agent could do to change your mind?
Recognised the importance of finding a family home and the impact made by being effectively gazumped and then left having to chase for a final decision.
Was this helpful? Yes
Sep 24,2012
Minithumbdown
By:
Sep 24,2012
2 people found
this helpful
We were met with incompetence at every turn from this letting agent. It was almost impossible to gain viewings to the property we were interested in and when we finally managed to get one booked we were turned away at the door by the current tenant as the letting agency had not confirmed the viewing time. At the second attempt to view, with three kids in tow, the agent was 15 minutes late with no phone call to advise us otherwise, leaving us floating around outside the property with three bored...
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Jun 16,2010
Minithumbdown
By:
Jun 16,2010
2 people found
this helpful
Always had issues with them, we cleaned the place with military precision and still were charged for it, we were also accused of smoking in the bathroom and leaving the light and extractor fan on after leaving. After announcing it couldn't be us as we don't smoke and had made sure everything was off loudly they closed the door to their managers office and forgot all about the issue....
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Was this helpful? Yes



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Burnham-On-Sea
75-77 High Street, Burnham-On-Sea TA8 1NW
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Chard
1 High Street, Chard TA20 1QF
(1)
Dorchester
Westgate House, 45 High West Street, Dorchester DT1 1UT
(1)
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Office 1
111 High Street, Honiton EX14 1LS
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Office 2
15 East Street, Ilminster TA19 0AJ
(2)
Office 3
31-33 High Street, Bridgwater TA6 3BG
(1)
Office 4
The Shopping Parade, Langport TA10 9PG
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Sherborne
3 Cheap Street, Sherborne DT9 3PT
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South Molton
23 Broad Street, South Molton EX36 3AQ
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Taunton
13 Hammet Street, Taunton TA1 1RN
(4)
Tiverton
5 Fore Street, Tiverton EX16 6LN
(1)
Wells
74 High Street, Wells BA5 2AJ
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Yeovil
22 Princes Street, Yeovil BA20 1EQ
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